Personal Information
Organización/Lugar de trabajo
São Paulo Brazil
Ocupación
Director - Global eCommerce solutions
Sitio web
www.fabiocipriani.com
Acerca de
Fabio published the first web 2.0 book in Brazil back in 2006, and published his second in June/2011. “Social Media Strategy – How to break the social network paradox and make your competitors irrelevant". This book presents a new and groundbreaking strategic approach to social media adoption by businesses (only in Portuguese)
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marketing
roi
social
crm
customer
social crm
social media
midias sociais
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inteligencia online
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crm social
redes sociais
sales
service
strategy
measurement
online intelligence
research
brazil
oracle
behavior
deloitte
20
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socialcrm
socialmedia
community
web
2.0
relationship
management
comunicacao
blogs
blog corporativo
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mercado
negocios
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