1. Curriculum Vitae
Personal information
Surname/ Name Milano Medina, Fidel Raul
Adrress Los Ruices. Calle A. Residencias San Jorge. Piso 7 . Apto. 7-F
Teléphone 0212-235-15-68 Mobile: 0416-622-40-24/0426-510-92-89
e-mail Fmilano@corpoelec.gob.ve
Fidel.milano2009@gmail.com
Nacionality Venezuelan
Date of Birth 07-09-60
Professional Summary University Professional with 30 years of experience in the Telecommunications Sector in the areas of
Engineering, Regulatory Affairs, Marketing and Sales. Oriented to the achievement of the objectives of
the Organization and Business (Business Oriented). General Knowledge in the areas of accounting
and finance. Ability to conceptualize business from the beginning to the start of commercial operation.
Strong knowledge in Pre Sales and Post Sales, Customer Care, network design, business
development. Capacity and infrastructure design and support, Product and Project Management,
developing partner relationships, support to engineering, NOC (Network Operations Center), sales,
marketing, finance, billing & operation.
I am currently looking for a full time position in an environment that offers a greater challenge and the
opportunity to help the company advance efficiently and productively
Working Experience
COMPANY EDC NETWORK COMMUNICATIONS S.C.S/ EDC/CORPOELEC
SALES MANAGER 2014-until the present
Responsible for the sale of services for more than 10 MM $ annual
GENERAL MANAGER OPERATION ( 2 YEARS 2011-2013)
TEAM LEADER (2007-2011)
Responsible for the management of the company in all its areas: Sales, Planning and Engineering,
Operations, Maintenance, customer service.
• Developing business for carriers offering Optical Fiber as transport solutions to interconnections
• Supervising and Optimization Sales, Post Sales , Billing and Delivery Processes
• Work with KPI
• Supervise and Control the Operations
• Customer Service and Support Management
• Maintains High Customer Satisfaction ratings
• Working with Supplier ( Third Part)
• NNI and SLA Support
• Price List Development
• Development of strategic Partnerships
• Design and Analysis for future expansion of services offered by the company
• Preparation of the annual Budget and the forecast monthly and checking the progress
SALES EXECUTIVE (2001-2007)
COMMOVIL( Radio Communications Company)/AES-EDC
GENERAL MANAGER (E)
From 30-10-2006 until 10-4-2007
2. AES NETWORK COMMUNICATIONS S.C.S/ AES-EDC
From 10-1-2001 until 30-10-2006
SALES COORDINATOR
In the direction of Sales, attending the business operations of carrier transport services for the
Telecommunications operators authorized by CONATEL and, maintaining the commercial relationship
with them and elaborating the technical and economic offers that they require, including the financial
analysis of the proposals. Other activities include service rate planning, sales planning, cost analysis,
and business case analysis.
Telecomunicaciones de Caracas C.A./ AES-EDC
From 5-4-99 until 10-1-2001
Regulatory Affairs manager
In the area of Regulatory Affairs. I participate in the processes of obtaining the Licenses in Panama
and Colombia, and initiated the corresponding processes in Ecuador and Trinidad. In Venezuela, I
participate in the procedures with CONATEL for the beginning of the commercial operation, I
developed the customer service agreement and the tariff plan to operate commercially.
COMPANY COMWARE DE VENEZUELA C.A
From 1-9-97 until 31-3-99
Telecommunication Advisor
In charge of the business operations of the Carrier Sector, Industry and Commerce. Offering integral
solutions for voice and data transmission with equipment, Lucent Technologies, Cisco Inc, Hypercom
Inc, Newbridge Inc, Ire Inc.
Annual sales of 2.5 MM $
COMPANY COMUNICACIONES SPACENET – UNITRONICS ( GRUPO EPROTEL)
From 1-9-95 until 26-8-97
Sales Engineer
Evaluation of Technologies for the implementation of a satellite network. Carrying out the Market
Study for the identification of potential customers. Participation in the elaboration of the business plan
and analysis of tariffs
COMPANY Comisión Nacional de Telecomunicaciones (CONATEL)
From 1-6-92 until 15-8-95
Private Networks Coordinator
Granting to companies established in the country of CONCESSIONS AND PERMITS for the operation
of Private Telecommunications Networks. Analysis of the technical-economic projects submitted by
companies seeking permits and concessions.
Ensure compliance with the clauses established in the Concession Agreement for Private
Telecommunications Networks.
EMPRESA Compañía Nacional de Informática
From 13-02-91 until 31-3-92
Telecommunications Manager
Preventive and corrective maintenance of the network of the Italo Bank and the Workers' Bank of
Venezuela. Design of the Nodal network of BANCO ITALO, evaluating different types of technologies.
EMPRESA CONSOLIDATED BANK
ban
October 87 – Mayo 90
Preventive and corrective maintenance of the Bank 's network: Modem, Multiplexers, etc.
Other Experiences Vice President of the Secretariat of the Chamber of Telecommunications Services (Casetel)
from June 2005 to 30-3-2006.
3. Education
University Simón Bolívar
Electronic Engeneer ( 1986)
University Central de Venezuela
Specialist in Communications and Data Communication Networks (Dic, 2003)
University Metropolitana
Titulo Obtenido Master of Business Administration (Nov, 2006)
Grade Work: “Feasibility study for the provision of Internet Services through the power lines. Case
Study: Electricity of Caracas "
University Metropolitana
Masters in Finance Management 2010
Institution British Council
Advanced English, From 1-8-1999 to 30-8-2000, preparation for Certificate in Advanced English
(Cambridge University).
Advanced English, from 13-2-2003 to 14 -6-2003.
Cambridge Certificate in Advance English (jul-2003).
courses CCNA EXPLORATION: Accesing the Wan, Lan Switching and Wireless, Routing Protocols and
Concepts (Jul, 2013)
Personal skills and
competences
ENGLISH
COMPREHENSION SPEAKING WRITING
Auditive
comprehension
Reading oral interaction Oral ability
Good Good Good Good Good
Computerskillsandcompetences Use of Microsoft computer programs: excel, word, power point, project.
Interests Reading, Neuro-Linguistic Programming, Leadership, and Knowledge of the Marketing and Finance
areas.