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The Lean Startup Process




Chris & Tim
The Product Development Process


              Product
Concept   >                 >   Test   >   Launch
              Development
The Product Development Process


              Product
Concept   >                 >   Test   >   Launch
              Development



Fire, ready, aim!
The Customer Development Process


Customer           Customer            Customer          Company
Discovery   STOP
                   Validation   STOP
                                       Creation   STOP
                                                         Building
Types of Startup Markets

Existing market
New market
Existing market + lower cost
Existing market + niche
Case Study 1: Couchkoch

Order food from your favourite
takeaways online.
Google AdWords Budget


200€
Impressions


11,536
Conversions




0
Lessons from this fail
Case Study 2: Unnamed Analytics Idea

Create customised, comprehensible
PDF reports from your Google
Analytics data.
Getting out of the building

existing clients
web designers
web agencies
“multipliers”
Next steps

build the next stage of the MVP
perform customer validation
???
profit
7 things that we’ve learned so far.
Ideas are a dime a dozen.
Fail fast and learn from it.

“I have not failed, I've just found 10,000
ways that won't work.”
                          – Thomas Edison
Product / market fit.
Build for the few, not the many.
Streamline your own process.
There is no single MVP.
Go for the celebrities in your sector.
Tools

wufoo.com
plancruncher.com
survey.io
facebook ads
PPC ads (AdWords vouchers!)
heroku.com
Q&A

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Lean Startup Methodology

Notas del editor

  1. \n
  2. first stage: what’s the idea, statistical and market research\nforecasts, financial plan\nWITHOUT HAVING TALKED A SINGLE WORD WITH CUSTOMERS\nsecond stage: straight into development, seperate activities of engineering, marketing, finance, further market research with what are believed to be customers\nthird stage: rolling out alpha/beta, PR rollout, last marketing preparations\nfourth stage: BIG BANG SPENDING MODE product launch, full scale sales and marketing warfare\nproduct centric process\n_________\nwhere are the customers?\nfocus on first ship date\nship date does NOT mean that company understands customers or how to sell to them\nexecution instead of learning&discovery\nappealing due to simple, predictable, straightforward approach\nrisk: premature scaling of sales&marketing\ndeath spiral: too many sales people, too many costs, further scaling, further costs\nassumption: all startups are alike\nunrealistic expectations (1% of all people who drink water)\n
  3. first stage: what’s the idea, statistical and market research\nforecasts, financial plan\nWITHOUT HAVING TALKED A SINGLE WORD WITH CUSTOMERS\nsecond stage: straight into development, seperate activities of engineering, marketing, finance, further market research with what are believed to be customers\nthird stage: rolling out alpha/beta, PR rollout, last marketing preparations\nfourth stage: BIG BANG SPENDING MODE product launch, full scale sales and marketing warfare\nproduct centric process\n_________\nwhere are the customers?\nfocus on first ship date\nship date does NOT mean that company understands customers or how to sell to them\nexecution instead of learning&discovery\nappealing due to simple, predictable, straightforward approach\nrisk: premature scaling of sales&marketing\ndeath spiral: too many sales people, too many costs, further scaling, further costs\nassumption: all startups are alike\nunrealistic expectations (1% of all people who drink water)\n
  4. the customer development model is not a replacement for product development, but it actually realises that the product development process is just that\n\nplan to screw up and learn from it\n\ndiscovery: finding out who they are, finding out if the problem you solve is important to them, get out of the building\nvalidation: validate that there are customers who actually pay, sell to these early customers (lead users!), build a repeatable sales roadmap, verify business model, pricing\ncustomer: full scale sales & marketing, not before this point. building on the repeatable sales scheme\ncompany building: learn & discovery > hiring, founding, funding, from startup to company, end of the process, beginning of business\n
  5. \n
  6. the vision\nthe customers\nthe mvp\nthe validation process\nresult/current stage\n
  7. \n
  8. \n
  9. the vision\nthe customers\nthe mvp\nthe validation process\nresult/current stage\n
  10. the vision\nthe customers\nthe mvp\nthe validation process\nresult/current stage\n
  11. the vision\nthe customers\nthe mvp\nthe validation process\nresult/current stage\n
  12. wrong channel for this type of customer\ncustomers don’t search explicitly for the solution -> adwords wrong approach\ncold calling and “sales by foot” is depressing and not really lean, requires time & cash -> stop for us\n
  13. the vision\nthe customers\nthe mvp\nthe validation process\nresult/current stage\n
  14. \n
  15. \n
  16. \n
  17. difference between “interested customers” and “here’s my credit card”\nstill looking for the definite lead users:\nhas problem\naware of problem\nactively looking\nself-built solution\nbudget available\n
  18. \n
  19. it’s about the execution\nstart making stuff\nreference: seth godin: list of 999 ideas from his MBA course\n
  20. keep the cost and emotional bond lean, don’t become too attached to your ideas\n
  21. basic idea of the whole process\nbefore building anything, before planning anything, before touching anything, get out of the building\npast: hardcore coding sessions for the bin\n
  22. go for the most minimum scope that justifies a product, don’t try to make everyone happy -> back to heavy product development process\nmake a few lead users happy, not everyone\n
  23. build re-usable components, re-use parts, quick & dirty approaches\nreference to tools list\n
  24. the MVP is just a concept that keeps you from developing as much and long as possible\n- signup page\n- photoshop mockup\n- screenshot\n- scribble \n- final output (-> see report idea)\n- anything that gives a “good enough” impression of the product\n
  25. don’t be scared to approach “high-profile” people\nvery positive results, you would be surprised\n\n
  26. again: anything goes, it’s not a beauty contest, quick & dirty, as cheap as possible\nsocial capital\n
  27. \n