1. Creating the Digital User
Experience @UNCG Libraries
Beth Filar Williams
efwilli3@uncg.edu
Coordinator of Library Services for
Online & Distance Learning

2. UNC Greensboro:
one of the 17 campuses

3. Founded in 1891
University of North Carolina at Greensboro
Downtown Greensboro

4. UNCG University Libraries
Main Library: Walter Clinton Jackson Library

6. Library Tower

7. UNCG University Libraries
Branch Library: Harold Schiffman Music Library

8. Rosann Bazirjin (Dean of Libraries), David Perin
(Provost), & Linda Brady (Chancellor)

9. Library Staff!

10. Irma Minerva

11. Ask Us @ UNCG Libraries
Promotional marketing video:
http://youtu.be/lNsJLioWj-U

12. Provide quality
information
services, systems, facil
ities and learning
environments from
which the University
community will gather
information and
conduct research

13. Events
• University Libraries/LIS Lecture Series
• University Libraries Undergraduate Research
Award
• University Libraries International Visiting
Librarian Program
• Promotion and Tenure Recognition
• Staff Service Award
• Game Night

14. University Libraries/LIS Lecture Series
Staff Service Award
University Libraries Undergraduate
Research Award

15. Promotion & Tenure Recognition

17. Podcast, Video, or Blog events
http://irmasworldatuncg.blogspot.com/

18. Librarians as Leaders
• Local/state/national presentations & service
• Scholarly publications
• Tenure track faculty
– My work: http://bethfilarwilliams.wordpress.com/

19. Librarians as Leaders
• Assessments: http://uncg.libguides.com/libassessment
– My survey to Distance Learners
• Liaison Program
– I liaise to LIS Dept
Business Librarian’s Blog

20. Collections
• Books/ebooks
• Journals (90% electronic)
• Popular books, audio books, DVDs
• Streaming videos & music
• Digitized collections
• Special collections/archives
• Music library collections

21. Popular DVDs …………..and Audio Books

23. Streaming Film Subscriptions
http://uncg.libguides.com/streamingfilms
• Ambrose Videos – Theatre in Video
• Alexander Street Press • Films On Demand
collections: • EVIA Digital Archive Project
– American History in Video • PBS Films (Via NC Live)
– Counseling and Therapy in • Shoah Foundation Visual History
Video Archive
– Dance in Video • SWANK’s Digital Campus
– Ethnographic Video Online
– Opera in Video

24. Priorities:
• UNCG history
• Women’s history
• Performing Arts
• Local & Regional history

25. Learning Spaces

26. Informal & Formal & Virtual
Learning Spaces

27. Repurposing space
From stacks… …to learning spaces, (virtual)
services

28. Collaboratories

29. Service Points

30. Schiffman (branch) Music Library
Serves School of Music
Theatre and Dance
Scores, recordings and
music materials

31. Jackson Library’s Checkout Desk

32. Tech Lending
• Voice recorders
• Cameras
• Camcorders
• Chargers
• Calculator
laptops
iPads

33. Self Service
Scanners
Self Check out

34. Reference & Instructional Services

35. Instruction Librarian: Jenny Dale

36. Hodges Special Collections & University Archives
• Manuscripts • Instruction
• Rare Books • Digital
• University resources
Archives • Programs
• Exhibits

37. Largest Cello Music Collection

39. Online Collections- Digitization
(part of my department)
• Scan with Photoshop • Scan for access – not
(600 dpi photos; 300 dpi for preservation
printed/written … longest • CONTENTdm $$ (for
edge?) access, batch uploading, user
• For test based - Acrobat for community, works with
PDF & OCR; ABBYY for OCR OCLC/WMS
• Audio – save as WAVE, online • Metadata – Qualified Dublin
as MP3 Core (w/ local fields)
• TIFF master store; JPEG for • LC subject headings at
access collection (not item) level
• Using 5.27 TB of space! ....”obsolete technologies lab”?

40. NEW!!! Digital Media Commons -
Lower Level Jackson Library
Multimedia projects
Podcasts
Video
Power Point
Drawings
Web pages
& Digital Literacy Skills

41. Open computer areas

42. Editing rooms

43. Consultation Rooms

44. Presentation Practice Room

45. Open group areas

46. Technologies

47. Electronic Resources & Information Technologies (ERIT)
my department!
• Eresources
• Desktop & Server support
• Customized programs dev
• Software selection
• Distance education support
• Digital projects
• Database building,
management & custom front end
• Library Website and
object orientated programing
• Academic & faculty support
• Etc…..
Coordinator of Library Services for Online & Distance Learning

48. Online Workshops

49. Library Tech Projects
Leaders in video for marketing, for tutorials, for
recording key talks
1st mobile site on campus

50. IT Support Team
And Cheryl!

51. Servers!

52. Most hits on our site
Webinar and training
in k-20 schools this fall
10 module dynamic
research tutorial

53. Website/Mobile apps

54. NCDOCKS = IR
Created & manage reservation systems for all campus rooms

55. My Library Resources

56. Hosting OJS: Open Journal Systems 2.2.4.0
An open source journal management & publishing software
developed, supported, and freely distributed by the Public
Knowledge Project under the GNU General Public License.

57. Instructional Tech Toolkit
Project
created
with LIS
students,
including
a DILL
student
intern!

58. Questions?
By Suzanne Angel

59. Q&A
http://library.uncg.edu
Many photos courtesy of Doug Mokaren