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ABB SACE – A Division of ABB S.p.A., MK-TO, 2009 May

    Support Tools Desktop (ASD)
    ABB Software
    Support Tools

© ABB Group
May 28, 2010 | Slide 1
Agenda

                         Installation
                         Available Languages
                         ABB Software Desktop Functionalities
                           Allows to run the software
                           Registration
                           Software upgrade

                         Assistance




© ABB Group
May 28, 2010 | Slide 2
Installation

                         CD Autorun – Step 1
                           Select a Country




© ABB Group
May 28, 2010 | Slide 3
Installation

                         CD Autorun – Step 2
                           Select a Language




© ABB Group
May 28, 2010 | Slide 4
Installation

                         ASD is automatically installed with the first installed
                         software




© ABB Group
May 28, 2010 | Slide 5
Agenda

                         Installation
                         Available Languages
                         ABB Software Desktop Functionalities
                           Allows to run the software
                           Registration
                           Software upgrade

                         Assistance




© ABB Group
May 28, 2010 | Slide 6
Available languages

                         Manage the languages
                           16 available languages
                              Italian
                              English
                              German
                              French
                              Spanish
                              Portuguese, Danish,
                              Turkish, Chinese, Polish,
                              Hungarian, Czech, UA
                              Russian, RU Russian,
                              Bulgarian, Finnish



© ABB Group
May 28, 2010 | Slide 7
Agenda

                         Installation
                         Available Languages
                         ABB Software Desktop Functionalities
                           Allows to run the software
                           Registration
                           Software upgrade

                         Assistance




© ABB Group
May 28, 2010 | Slide 8
ABB Software Desktop Functionalities

                         Run DOC Software
                           Click on DOC Icon to run it




© ABB Group
May 28, 2010 | Slide 9
ABB Software Desktop Functionalities

                          Run CAT Software
                            Click on CAT Icon to run it




© ABB Group
May 28, 2010 | Slide 10
ABB Software Desktop Functionalities

                          Registration
                            After registering via internet,
                            you will receive immediately
                            an e-mail with ID and PSW
                            to access the Upgrade
                            Service
                            Use them to check for
                            available Upgrades before
                            starting using the Software




© ABB Group
May 28, 2010 | Slide 11
ABB Software Desktop Functionalities

                          Automatic Update
                            Use The Automatic Upgrade
                            Service allows you to
                            maintain the software
                            aligned to the latest
                            improvements delivered
                            from ABB SACE them to
                            check for available
                            Upgrades before starting
                            using the Software




© ABB Group
May 28, 2010 | Slide 12
ABB Software Desktop Functionalities

                          Automatic Update: Internet Update
                            ASD search for Updates on Internet
                            Updates can be saved on a local path to share them on
                            local path




© ABB Group
May 28, 2010 | Slide 13
ABB Software Desktop Functionalities

                          Automatic Update: Local Update
                            ASD search for updates locally
                            Useful functionality for:
                               Customer without internet connection
                               Re-using update files without to download it again




© ABB Group
May 28, 2010 | Slide 14
Agenda

                          Installation
                          Available Languages
                          ABB Software Desktop Functionalities
                            Allows to run the software
                            Registration
                            Software upgrade

                          Assistance




© ABB Group
May 28, 2010 | Slide 15
Assistance

                          How to contact us: Software support
                            Ask the ABB SACE Software Assistance for any question
                            you may have regarding the software tools
                            Email
                               software.tools@it.abb.com
                            Call Center
                               +39 035 395 570
                            On line
                               http://bol.it.abb.com




© ABB Group
May 28, 2010 | Slide 16
How to obtain the software
                Ask the ABB SACE Software Assistance for obtain the software
                     Email

                          software.tools@it.abb.com
                     On line
                          http://bol.it.abb.com




© ABB Group
May 28, 2010 | Slide 17
© ABB Group
May 28, 2010 | Slide 18

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ABB Software Desktop , DOC CAT

  • 1. ABB SACE – A Division of ABB S.p.A., MK-TO, 2009 May Support Tools Desktop (ASD) ABB Software Support Tools © ABB Group May 28, 2010 | Slide 1
  • 2. Agenda Installation Available Languages ABB Software Desktop Functionalities Allows to run the software Registration Software upgrade Assistance © ABB Group May 28, 2010 | Slide 2
  • 3. Installation CD Autorun – Step 1 Select a Country © ABB Group May 28, 2010 | Slide 3
  • 4. Installation CD Autorun – Step 2 Select a Language © ABB Group May 28, 2010 | Slide 4
  • 5. Installation ASD is automatically installed with the first installed software © ABB Group May 28, 2010 | Slide 5
  • 6. Agenda Installation Available Languages ABB Software Desktop Functionalities Allows to run the software Registration Software upgrade Assistance © ABB Group May 28, 2010 | Slide 6
  • 7. Available languages Manage the languages 16 available languages Italian English German French Spanish Portuguese, Danish, Turkish, Chinese, Polish, Hungarian, Czech, UA Russian, RU Russian, Bulgarian, Finnish © ABB Group May 28, 2010 | Slide 7
  • 8. Agenda Installation Available Languages ABB Software Desktop Functionalities Allows to run the software Registration Software upgrade Assistance © ABB Group May 28, 2010 | Slide 8
  • 9. ABB Software Desktop Functionalities Run DOC Software Click on DOC Icon to run it © ABB Group May 28, 2010 | Slide 9
  • 10. ABB Software Desktop Functionalities Run CAT Software Click on CAT Icon to run it © ABB Group May 28, 2010 | Slide 10
  • 11. ABB Software Desktop Functionalities Registration After registering via internet, you will receive immediately an e-mail with ID and PSW to access the Upgrade Service Use them to check for available Upgrades before starting using the Software © ABB Group May 28, 2010 | Slide 11
  • 12. ABB Software Desktop Functionalities Automatic Update Use The Automatic Upgrade Service allows you to maintain the software aligned to the latest improvements delivered from ABB SACE them to check for available Upgrades before starting using the Software © ABB Group May 28, 2010 | Slide 12
  • 13. ABB Software Desktop Functionalities Automatic Update: Internet Update ASD search for Updates on Internet Updates can be saved on a local path to share them on local path © ABB Group May 28, 2010 | Slide 13
  • 14. ABB Software Desktop Functionalities Automatic Update: Local Update ASD search for updates locally Useful functionality for: Customer without internet connection Re-using update files without to download it again © ABB Group May 28, 2010 | Slide 14
  • 15. Agenda Installation Available Languages ABB Software Desktop Functionalities Allows to run the software Registration Software upgrade Assistance © ABB Group May 28, 2010 | Slide 15
  • 16. Assistance How to contact us: Software support Ask the ABB SACE Software Assistance for any question you may have regarding the software tools Email software.tools@it.abb.com Call Center +39 035 395 570 On line http://bol.it.abb.com © ABB Group May 28, 2010 | Slide 16
  • 17. How to obtain the software Ask the ABB SACE Software Assistance for obtain the software Email software.tools@it.abb.com On line http://bol.it.abb.com © ABB Group May 28, 2010 | Slide 17
  • 18. © ABB Group May 28, 2010 | Slide 18