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Similar a Inge G. Thulin Executive Vice President, International Operations (20)
Inge G. Thulin Executive Vice President, International Operations
- 1. Our Largest Growth Platform
Inge G. Thulin
Executive Vice President
International Operations
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 2. Six Market Leading Businesses – Executed in
a Worldwide Network of Subsidiaries
Health Care
Consumer Industrial and
and Office Transportation
Electro and
Communications
Safety, Security
Display and
and Protection Services
Graphics
Decide Where to Play and How to Win
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 3. 3M’s Subsidiary Network
Poland Switzerland
Norway Hungary
Ukraine
Canada East
Czech
Trinidad Austria Romania
Finland
Republic Sweden
& Tobago
Puerto Rico
Russia
Germany
Dominican
Republic
Denmark
Jamaica Korea
Netherlands
Belgium
Japan
Ireland
Mexico
China
United
Guatemala Kingdom
Hong Kong
El Salvador Portugal
Taiwan
Costa Rica Spain Pakistan
Panama Vietnam
France
UAE
Colombia
Philippin es
Morocco Kuwait
Indonesia
Venezuela Thaila nd
Saudi
Tunisia
Arabia
Ecuador Malaysia Singapore
Italy
Peru Lebanon
Sri New Zealand
Greece Australia
Lanka
Brazil Israel
India
Turkey
Chile Egypt
South Africa Key
Kenya
Uruguay Argentin a
Zimbabwe Sales & Mar keti ng
Manufacturing/Converting
Technical Capabilities
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 4. 3M International Overview
Subsidiaries in 69 countries organized in three
geographic areas – Representing 61% total 3M
sales for 2005
33 countries with laboratories
79 manufacturing sites
36,600+ employees
99% 3M International subsidiary employees are
local nationals
3M product sales in over 200 countries
Local Knowledge and Execution Supported by
Global Processes and Capabilities
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 5. 3M International Recent Performance
Sales Operating Income
$4,000
$14.0 $Billions & YOY % Chg $Millions & YOY % Chg
$12.9 $3,654
+6%
$12.1 $3,328
+10%
$12.0
+14%
$10.7
+30%
$3,000
+20%
$10.0 $2,552
$8.0
+26%*
$2,000
$6.0
$1,059
$4.0 $3.4 $1,000
+7% +14%
$2.0
$0
$0.0
2003 2004 2005 Q1 2006
2003 2004 2005 Q1 2006
LC Growth 10.1% 7.4% 5.1% 10.3% OI Margin 24.0% 27.4% 28.3% 30.7%
2005 International Sales by Business and Region
APAC 45%
I & T 29%
HC 16%%
LAC 14%
C & O 10%
E & C 13%
SS & PS 10% Europe 41%
D & G 22% *2002 estimated stock options, not restated.
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 6. 3M’s Competitive Advantage – International
Technology Platforms
Manufacturing and Process Capabilities
Geographical Reach and Local Market
Knowledge
Borderless Customer Success: Unique Ability to Serve
Transnational Accounts Globally and Domestic Accounts Locally
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 7. Importance of Geographies in Global Execution
Know the cultures and business practices.
Speak the language.
Know the customers and their needs. Develop
and sustain long-term key account relationships.
Understand the local competitive environment.
Anticipate and respond to market opportunities.
Provide knowledgeable, responsive and ethical
representation where the customers are.
Protect the Corporation.
Local Knowledge is Key to Global Execution
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 8. 3M Path to Local Market Penetration
Japan
Building products, UK
Sales Germany
services and Brazil
Canada
businesses closer to
Taiwan Potential
Global
customers Source of
Korea Supply
M&A –
Poland Mexico Products and
Technologies
China Full
Manufacturing
for Local Needs
Add R&D for
Russia Local Product
Development
India Add R&D
for Local
Application
Establish
Meeting Local
Local
Converting
Requirements &
Mfg.
Im port to
Demand
Establish
Position
Time
Local Ownership and Accountability
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 9. International Growth Imperatives
Market Focus /
Customer Success
Developed Countries
Operational
Excellence
Developing Countries Engaged
Employees
Alignment to Imperatives Enables Consistent Customer
Focus and Service on a Global Basis
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 10. International Growth Imperatives in Action
Sustainable Growth
Sustainable Growth
Market Focus / Customer Success
Operations / Commercialization
Local Solutions Local Sourcing
Global Technology Platforms
Engaged Employees
Power of Local Subsidiaries
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 11. Mining Market: Copper
Extraction Transportation & Crushing Flotation & Smelting
Electrical Splices
Electrical Splices Electrical Supplies
Electrical Supplies Electrical Supplies
Respirators Electrical Supplies
Respirators Conveyor Kit Repair
Conveyor Kit Repair
Reflectives Respirators
Reflectives Respirators
Asset Tracking
Asset Tracking
Glass Bubbles pHmeter
Glass Bubbles pHmeter
Novec I/C Cleaning
Novec I/C Cleaning
Dust Suppressant
Dust Suppressant
Distribution ElectroWinning &
Leaching
& Final Sale ElectroRefining
Cathode Tracking
Cathode Tracking
Surfactant for Acid Mist
Surfactant for Acid Mist Cuno Filters
Cuno Filters
Bundle Labels Nomad for Acid Mist
Bundle Labels Nomad for Acid Mist High Flow Filters
High Flow Filters
Abrasives
Tracking Solutions Abrasives
Tracking Solutions Leach Additives
Leach Additives
Electrical Supplies
Bundle Strapping Electrical Supplies
Bundle Strapping Close Loop Control
Close Loop Control
Respirators
Respirators
Novec Degreaser
Novec Degreaser
Local Subsidiaries Bring All 3M Businesses and
Solutions to Mining Customers
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 12. Food & Beverage Market: Salmon
Hatchery Farming at Sea Harvesting & Sea Transport
Reflective
Reflective
Safety Walk
Safety Walk
Duct Tape
Duct Tape
Thermographs
Thermographs Thermograph Abrasives
Thermograph Abrasives
RFid
RFid Antifouling Marine Products
Antifouling Marine Products
Cuno Filters
Cuno Filters Tracking Solutions Tracking Solutions
Tracking Solutions Tracking Solutions
Infection Control
Infection Control Labels
Labels
Recovering
Recovering
Net Cage Cleaning
Net Cage Cleaning
Distribution &Final Sale Exportation & Cold Chain Plant Process
Labels & TPS
Labels & TPS
Stretchable Tape
Stretchable Tape
Thermographs
Thermographs
Special Labels Cleaning Chemicals
Special Labels Cleaning Chemicals
Highjump
Highjump
Smart Packaging Abrasives
Smart Packaging Abrasives
RFid
RFid
Packaging Materials Microbiology
Packaging Materials Microbiology
Cold-Pack
Cold-Pack
RFid Adhesives
RFid Adhesives
DLR
DLR
Shelf Life Extension OH&ES
Shelf Life Extension OH&ES
Security Labels
Security Labels Mattings
Local Subsidiaries Bring All 3M Businesses and
Mattings
Primary Packaging
Primary Packaging
Solutions to Food & Beverage Customers
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 13. Developed Country Growth - Customer Success
Market Focus /
Customer Success
Developed Countries
Operational
Excellence
Developing Countries
Engaged
Employees
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 14. Managing Transnational Accounts: Toyota
TOYOTA “Innovative International Multi-purpose Vehicle” (IMV)
Program Highlights
Account managed globally by Sumitomo 3M Japan
Fast, accurate and expert response to customer issues
Applications from over 10 different 3M Divisions
Enabling Borderless Customer Success
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 15. Sumitomo 3M Japan Growth Model
Prospects Forwarded to
Prospects Forwarded to
Market Centers Cross Functional Teams New Products Flow
Cross Functional Teams
Idea
Automotive
Automotive Sales
Sales Marketing
Marketing
3M Businesses
Concept
Electronics
Electronics ManufacturingApplication &
ManufacturingApplication &
+ Feasibility
& EngineeringDevelopment
& EngineeringDevelopment
Healthcare
Healthcare
+ Development
Industrial Customer
Industrial Customer Scale-up
Technology
Technology
Construction
Construction Center
Center Launch
+
Laboratory
Laboratory
“Voice of Customer”
Customer
is a Critical Input
Apply Intellectual
Apply Intellectual
Relationships
- Replicate at other
Capability to
Capability to
- Key account focus
key accounts
Opportunities
Opportunities
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 16. Sumitomo 3M Japan
Customer Technology Center
Tokyo, Japan
Opened January 1998
32,300 Square Feet
6,500+ Visitors in 2005
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 17. Customer Technology Centers (CTC)
Global Reach
CTC’s in More than 25 countries
Workplace for addressing Customer articulated and
unarticulated needs
Knowledge transfer between 3M and Customers –
mutual exchange
Showcase for 3M technology, capabilities and products
Internal coordination ensures customers linked around
the world
CTC Success Lies in Local Bench-to-Bench Technical
Expertise Combined with Cross-Business Product Application
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 18. 3M Germany – Customer Technology Center
Neuss, Germany
Opened November 2001
213,000 Square Feet
4,000+ Visitors in 2005
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 19. Successful Applications for Growth:
BMW 5 Series
M irror Button
Sun Roof Seal
Cover Cup Attachment
Navigation Display Film Holder
Rear Spoiler
M ounting
Rain Sensor Attachment
Trunk Lid
Fogging Sensor Attachment
Tape
Cabin Air Filter Window
M ounting
Door Reflector
Door M ounted
Seals
Where’s 3M? Scratch Protection
Film
Meeting Customer’s Quality & Performance Demands
All Over the World
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 20. 3M - BMW Group Partnership
Germany
Russia China
UK
Austria
USA
Thailand
Egypt
Malaysia
Brazil Indonesia
South Africa
: BMW Location
Enabling Borderless Customer Success
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 21. in
Germany
GROWTH |2006
3M Investor Meeting SERVICE | PRODUCTIVITY
© 3M 2006 All Rights Reserved
- 22. 3M Germany Compensation
for Growth Program
Growth Incentives For All Employees
Shift from Fixed to Variable Pay
Professional Plus: % Variable Pay Based on Plan Achievement
Position New System Old System
Sales Representative 30% 14%
Marketing 20% 7%
Sales & Marketing Sales Bonus Structure Example
Management 30% 20%
Bonus Value in Percent
Employee
Grade F
Pres ent
Grade
A
% Target
101.5 110.5 Operating Plan
Aligned Company and Employee Growth Aspirations
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 23. Developing Country Growth
Market Focus /
Customer Success
Developed Countries
Operational
Excellence
Developing Countries Engaged
Employees
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 24. Solutions for Developing Markets
Infrastructure Spending
Emerging Middle Class
Migration of Industrial Increased Spending
Production On Healthcare
3M Business Portfolio Meets Developing Market Opportunities
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 25. Sales in Developing Countries
2001-05 CAGR 14.2% Developing Markets Sales (% of 3M)
25%
Brazil
Brazil 20%
Russia
Russia 15%
10%
India
India
5%
China
China
0%
Poland
Poland 2001 2002 2003 2004 2005
Other Asia Pacific (excludes Japan, ANZ)
Other Eastern Europe
Middle East/Africa
Strong Track Record in Developing Markets
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 26. BRICP Subsidiaries
Russia
● 237 Employees
● 1 Plant
Poland
● 652 employees China
● 2 Plants ● 2,070 Employees
● 6 Plants
India
● 722 Employees
Brazil ● 3 Plants
● 2,943 Employees
● 4 Plants
Strengthening Local Teams and Operational Capabilities
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 27. 3M Brazil – Latin America’s Growth Driver
• Manufacturing Capacity and
Broad Regional Reach
• Local Technical Expertise
• New CTC Opened July 2005
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 28. 3M Russia – Broad-based Opportunity
• Improving Economy
• Customer Contact Center in
St Petersburg - Opened 2005
• New CTC in Moscow Q2 2006
• Local Manufacturing in Q4 2006
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 29. 3M India – Significant Growth Opportunity
• Broad-based Penetration
Opportunity
• R&D and Local
Conversion in Place
• Expanding Market Coverage
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 30. 3M China – Increasing Investment and Returns
• Economy Remains Strong
• Broad Geographic Reach
• New Investments in R&D
• Executing Well Against Plan
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 31. 3M China Geographic Coverage
Haerbing
Changchun
Urumqi
Beijing
Shenyang
Shijiazhuang
Tianjin Dalian
Jinan Yantai
Qingdao
Zhenzhou Wuxi
Xi’an Hefei Kunshan
Zhengzhou
Nanjing Shang
Wuhan
Chengdu Suzhou
Hangzhou
hai
Ningbo
Chongqing
LEGEND Changsha
Nanchang
General Office, Manufacturing Fuzhou Taipei
Kunmin Guangzhou
Warehousing & Technical Center XiamenTaichung
ShenzhenKaohsiu
Existing Customer Sales Center Nanning
ng
Dongguan
Home base location Hong Kong
Foshan
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 32. 3M China Local Manufacturing
Six Major Focused Plants
Xin Qiao CAOHEJING PLANT
Supports: Consumer, Display & Graphics,
Industrial & Transportation and Safety &
Security
Caohejing
Supports: Consumer, Electro &
Communications and Industrial &
Transportation
Waigouqiau
Supports: Display & Graphics
Suzhou CEO Safety Award in 1997, 1999, 2003
Supports: Display & Graphics
ISO 9000 v2000 Certified
Shanghai Cuno ISO 14001Certified
OHSAS 18000 Certified
Supports: Industrial & Transportation (Cuno)
QS9000 Certified
Guangzhou (Opens Q4 2006)
Will Support: Display & Graphics, Industrial &
Transportation
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 33. 3M China R&D Investment
Shanghai, China
180,000 square feet
Facilities assignment:
30 Tech Service Labs
12 R&D Labs
Customer Technical Center
Multiple Customer Workshops
Target 300 Staff by 2007
Total Investment: USD $40 Million
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 34. 3M Poland - Bridging Europe and Asia
• Untapped Domestic
Market
• Emerging Destination for
Business Migration
•Successful Local Brands
• Global Manufacturer
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 35. 3M International Growth Strategy
Extend the Core through
new market adjacencies,
Grow the current 3M
acquisitions and EBOs
Core in all countries –
emphasize Borderless
Customer Success
Extend the Core in all
countries – emphasize
locally-relevant brands,
products / applications
and business models
International Expansion in All Three Dimensions
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 36. Local Brands: Viscoplast
Acquisition secured existing market position in Poland for
Viscoplast portfolio
Accelerating penetration of 3M product portfolio in Poland
Leveraging low-cost manufacturing and converting
capabilities
Providing low cost
entry level products
for other neighboring
markets
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 37. Viscoplast High Brand Awareness - Poland
1%
3M Nexcare
2%
Compeed
3%
TZMO / Matopad
3%
Cosmos
3%
Urgo
12%
Hansplast
12%
Cleanic
14%
Salvequick
45%
3M Viscoplast
Source: Millward Brown, SMG/KRS, Omnibus, Sept 2005
Balancing Strategic 3M Brands with Locally-Acquired Brands
…Where to Grow and How to Win
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 38. 3M - LG.Philips (LPL) Global Collaboration
Business Partnership
• 3M Korea Supports LPL Business on a Global Basis
• Simultaneous Investment in Poland
• Total Solution Provider with 3M Technology Platforms
• Exchange Business / Technology Roadmap
• Executive Engagement for Strategic Collaborations
Technical Partnership Borderless Customer Success
• Timely Technical Service Support on Site • Dedicated Technical & Business Teams
• Quality Engineers on LPL Sites Support LPL Global Operations in Korea,China
• Quarterly Lab-to-Lab Meetings & Poland
• Collaboration for New Product Development • 3M Korea Transnational Account Team
• Testing, Optical Simulation & Design Supports Supports 3M China & 3M Poland teams and
• Annual Technical Fair at LG LPL Global Suppliers
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 39. International Growth Imperatives
Market Focus /
Customer Success
Developed Countries
Operational
Excellence
Developing Countries Engaged
Employees
3M’s Geographic Presence and Reach Enables
Borderless Customer Success
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
- 40. 3M International Summary
International growth continues to expand
Developed countries will grow through transnational
account management and coordinated on-the-ground
technical expertise
Developing countries strengthening – BRICP strategy
and ongoing product localization are significant drivers
in 3M growth
Strategic acquisitions provide locally-relevant
customer/market knowledge and product portfolio
All about EXECUTION starting with the CUSTOMER!!!
Growth Possible in All “Corners” of the World
3M Investor Meeting 2006 © 3M 2006 All Rights Reserved