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Yum! Brands
China Investor/Analyst Conference
           23 September 2008
            Shanghai, China
Today’s Agenda

   Introduction and Yum! Overview       Tim Jerzyk

   Building Big Brands                 Angela Loh

   Support Capability               Joaquin Pelaez

   High-Return Development              Lily Hsieh

   China Business Perspective             Sam Su
Power of Yum!


   GLOBAL PORTFOLIO




    GLOBAL GROWTH




GLOBAL CASH GENERATION
Not Your Ordinary Restaurant Company
                                            % of Total Operating Profit

                                                                            2013 F
                         2008 F
                                                                          30%
                                                                          U.S.
                                28%
                               China
                                                                                      40%
                                  China                                              China
               41%
               U.S. U.S.
                                                                          30%
                                      31%
                                                                          YRI
                                      YRI




Note: Excludes corporate allocation
Long Runway for Growth
                                                                                  5+
                                                                                   5+
                                                                                billion
                                                                                billion




                             18,000
                                                             1.3
                                                              1.3
                           Restaurants
                                                            billion
                                                            billion
                                                                        12,000
                                                                      Restaurants

                                       300
                                       300
                                      million
                                      million       2,600
                                                  Restaurants


                               U.S.             Mainland China           YRI
  Restaurants Per
                               60                     2                   3
  Million People
Note: Traditional units only (2007)
Leading International Retail Developer
                              International New Builds

                                                    1,358
                                                              1,300+
                                1,189     1,181
                      1,077




                    ’04       ’05       ’06       ’07       ’08 F
  Net Unit Growth   +5%       +6%       +5%       +6%       +6%




               Strong and Consistent Track Record
Huge Global Potential
                                         Middle & Upper Class Growth
                                                                   3 Billion




                                                                               Developing Countries


                                                1 Billion


                                                                               Developed Countries




                                       2000                 2030

                         ~90% of Growth Coming from Developing Countries


Source: World Bank Global Development Prospects 2007
Asia Pacific to Contribute
                                Majority of Growth
                                 Middle & Upper Class Growth by Region

                                                         Developed Countries
                                                             +0.2 Billion



                                                                        Europe/Central Asia
                                                                            +0.3 Billion


                                    Asia Pacific
                                    +1.1 Billion
                                                                         Middle East/Africa
                                                                            +0.1 Billion




                                                                   Latin America
                                                                    +0.3 Billion
Source: World Bank Global Development Prospects 2007
Developing Country Growth


                                                                                           5 Year Net Growth
                    International Units in
                    Developing Countries(1)                                                   (2002-2007)


                                                                                           3,084
                        7,164



                                                   4,148
      China    2,558
                                                                                   1,687

                                                                                                               763
                                            876

               4,606
                                           3,272                                   1,397               330
                                                                                                       433




(1)
  Units as of year-end 2007 using World Bank definitions of developing countries
Source: Public disclosures
4 Key Strategies to Drive Growth


                              2. Drive Aggressive
                               2. Drive Aggressive
1. Build Leading Brands
1. Build Leading Brands
                           International Expansion
                            International Expansion
    in China in Every
     in China in Every
                           and Build Strong Brands
                            and Build Strong Brands
  Significant Category
   Significant Category
                                   Everywhere
                                   Everywhere




3. Dramatically Improve
 3. Dramatically Improve   4. Drive Industry-Leading,
                           4. Drive Industry-Leading,
  U.S. Brand Positions,
  U.S. Brand Positions,     Long-Term Shareholder
                             Long-Term Shareholder
Consistency and Returns
Consistency and Returns       and Franchisee Value
                               and Franchisee Value
. . . with Substantial Infrastructure and
    Long-Term Competitive Advantage




                                                   Unparalleled
 Country-Wide
 Country-Wide                                      Unparalleled
                                                     Talent &
 Distribution
  Distribution                                       Talent &
                                                    Experience
    System
    System                                          Experience


             Unmatched
              Unmatched              Targeted
                                     Targeted
             Development
             Development           Manufacturing
                                   Manufacturing
              Capability
               Capability


                 National Scale — 500 Cities
Building
Big Brands




        Angela Loh Chief Marketing Officer
Unique Approach to Brand Building




                               East Dawning
Category Leaders



          #1 QSR                   #1 Casual Dining




   “Life is tastier with KFC”   “Happy Moments at Pizza Hut”
KFC’s Positioning: New QSR for Chinese Consumer

        Traditional QSR                  New QSR

   Core QSR strengths QSCV       Maintain the core (QSCV)

   Focus on few products to      Offer variety
   generate volume
                                 Focus on product taste
   Focus on product
   consistency (industrialize)   Offer balanced choices

                                 Encourage balanced meals &
   Value drivers (“up size”)
                                 regular exercise
                                 Educate consumer on
   Eat lots of same product
                                 healthy life style
   frequently
KFC outperforms McD’s in major
    Food-Related Measures…

            Top 2 box%                 KFC               McD
            Chicken expert             66*                45
            Food expert                56*                45
            Good taste                 71*                55
            Food variety               65*                54
            Interesting new products   64*                47


 Data source: BIT July 2008                  *Significant difference,
 N=1900 in 47 cities                             95 confidence level
… and in most Brand Imagery Attributes


        Top 2 box%                          KFC            McD
        Fun and energetic                    58            56
        The leading QSR brand in China      63*            53
                                                           63
                                            67*
        A brand I can trust
                                                           46
                                            60*
        The QSR brand I like most
                                                           43
                                            50*
        Advocate healthy life-style
                                                           44
                                            58*
        Deeply rooted in China



Data source: BIT July 2008               *Significant difference,
N=1900 in 47 cities                          95 confidence level
Building a Big Brand at KFC




                    Community
                   Involvement

              In Store Experience


                      Menu
            designed for Broad Appeal

                 Rooted in China
             integrated into their life
Building a Big Brand at KFC




                    Community
                   Involvement

              In Store Experience


                      Menu
            designed for Broad Appeal

                 Rooted in China
             integrated into their life
KFC Menu Design Strategy


   KFC is the chicken expert, but not chicken only

   Different cooking platform to enhance variety

    Meaningful side items/snack to support balanced
   choices

   Relevant menu for different daypart/occasion

   Product Innovation adapted to local taste
Building a Big Brand at KFC




                    Community
                   Involvement

                In-Store Experience


                       Menu
             designed for Broad Appeal

                 Rooted in China
              integrated into their life
A Step Ahead on In-Store Experience


     Passionate crew brings Customer Mania to life

     Up to date interior design

     Dedicated hostess program in every store

     Chicky program, a big hit with Kids
        2 birthday parties per day on average in each store
        Chicky show during holidays
        Kids fun club to incorporate educational content
Building a Big Brand at KFC




                   Community
                  Involvement

              In-Store Experience


                      Menu
            designed for Broad Appeal

                Rooted in China
            integrated into their life
Community Involvement, Not Gimmicks


    First Light Foundation
    - Awarding scholarships, building schools
    Chicky school program
    - Support by Educational Bureau on program design
    3-on-3 Basketball tournament
    - Year 1 – 9,000 teams in over 150 cities, 48,000 participants
   - Year 2 – 13,200 teams in over 232 cities, 65,000 participants
   - Year 3 – 17,500 teams in over 300 cities, 80,000 participants
   - Year 4 – 21,000 teams in over 369 cities, 126,000 participants
   - Year 5 – 24,033 teams in over 400 cities, 140,000 participants
Building a Big Brand at KFC




                    Community
                   Involvement

               In-Store Experience


                      Menu
            designed for Broad Appeal

                 Rooted in China
             integrated into their life
KFC Brand has Emerged Stronger than Ever

   How we did it

   Development capability held penetration

   Strong belief in product innovation

   World class operation to support new sales layer
   (Breakfast, delivery)

   Robust local store marketing resource
   (Over 80 LSM coordinators / 9,300 hostess in the field)

   New success in youth segment
Pizza Hut, Dual Channels Brand Building

   Casual Dining Brand                 Home Delivery Brand




         Inspiring                             Functional
       Communication                       focused marketing

                                            Hot and on time
    Complete casual dining
                                           with 5 star service
         experience
                                              Menu designed
   Menu structured to explore             for efficient, complete
       Western culture                   home meal replacement

More than just pizza, a unique 1st         Best delivery brand
western casual dining experience     with everyday affordable value
Pizza Hut Menu Strategy

                                  Home Delivery Brand
   Casual Dining Brand



Pan, stuff crust and thin &    New traditional dough, fast
crispy dough                   bake

Complete Casual Dining         Risotto & pasta line to
experience (appetizer, soup,   enhance varieties
salad, drinks & dessert)
                               Appetizer, soup, salad and
Exotic & interesting           dessert make meal complete
Pizza Hut, Dual Channels Brand Building

    Casual Dining Brand                  Home Delivery Brand




         Inspiring                             Functional
       Communication                       focused marketing

                                            Hot and on time
    Complete casual dining
                                           with 5 star service
         experience
                                              Menu designed
   Menu structured to explore             for efficient, complete
       Western culture                   home meal replacement

More than just pizza, a unique 1st         Best delivery brand
western casual dining experience     with everyday affordable value
Pizza Hut, Differentiated Experience

                                      Home Delivery Brand
   Casual Dining Brand


Upscale décor package              One national phone number

Event driven in-store activities
                                   Well trained call center staff
Hostess program to enhance
“5-Star” feel
                                   Neat, clean & tidy delivery staff

Tailored Tea Time menu design
                                   Delivery time promise
Pizza Hut, Dual Channels Brand Building

    Casual Dining Brand                 Home Delivery Brand




         Inspiring                             Functional
       Communication                       focused marketing

                                            Hot and on time
    Complete casual dining
                                           with 5 star service
         experience
                                              Menu designed
   Menu structured to explore             for efficient, complete
       Western culture                   home meal replacement

More than just pizza, a unique 1st         Best delivery brand
western casual dining experience     with everyday affordable value
Pizza Hut, Differentiated Communication


  Casual Dining Brand           Home Delivery Brand


                               Retail message driven
 Escape from daily routine /
 ordinary

                               Deliver functional benefits
 Festival / holiday fun
 moment

 Exotic / interesting
                               Focus on leaflet

 PR effect for community
 involvement
Pizza Hut, Dual Channels Brand Building

    Casual Dining Brand                 Home Delivery Brand




         Inspiring                             Functional
       Communication                       focused marketing

                                            Hot and on time
    Complete casual dining
                                           with 5 star service
         experience
                                              Menu designed
   Menu structured to explore             for efficient, complete
       Western culture                   home meal replacement

More than just pizza, a unique 1st         Best delivery brand
western casual dining experience     with everyday affordable value
East Dawning – The Choice of Chinese QSR


                       East Dawning


     A promising future

       Higher frequency

       Sister to KFC

       Healthy, balanced in nature
East Dawning – Asset
East Dawning – Nutritious Breakfast




                      Savory         Chicken     Rice Roll
House Specialty
                  Soft Bean Curd   Congee with
  Fry Dough
                                    Mushroom
East Dawning – Mouthwatering Main meal




Guizhou       Chinese    Ground Pork    Tomato Beef    Sichuan
 Spicy     Sausage/Ham   with Chicken     Noodle      Spicy Pork
Chicken      Rice Set     Wing Rice                    Rice Set
Rice Set                      Set
East Dawning – Tempting Snackables




                   Steam Pork Dumpling   Spicy Chicken Wing
   BBQ Pork Puff
East Dawning – Inviting Sweets/Drinks




Mango Pudding                 Sesame Ball   Summer Drink
                Crushed Ice
                                              Varieties
                 with Milk
East Dawning – The Choice of Chinese QSR




   Chinese Fast Food meets KFC’s Standards
Building Dominant Brands in China


   Differentiated brand vision, based on consumer
   needs

   Stay relevant, ahead of trend

   Build core competency around food innovation
Support Capability




           Joaquin Pelaez Chief Support Officer
Support Capabilities That Set Us Apart


    Logistics

    Quality Systems

    Innovation Capabilities

    Manufacturing
Yum! Logistics China
                        A Powerful Advantage




   Distribution Centers: 11

   Satellite DC: 5
   Processing: 2
Yum! Logistics China

                              Brand               Stores        SKUs
                  KFC                             1,951         2,264

                  Pizza Hut Casual Dining          293           934

                  Pizza Hut Home Service            43           150

                  East Dawning                      8            108

                  Total                           2,295         3,456


                                          . . . Last year
                      our team traveled 31 MM kms, ~ 5X around the world


Data thru July 2007
Upgrading Distribution Assets

   Upgraded and New DCs:
   Beijing, Shanghai, Guangzhou, Xiamen, Qingdao, Nanjing, Wuhan
   Shanghai Dough Commissary

   Current Upgrades and Construction Underway:
   Hangzhou, Chengdu
   Hangzhou Egg Tart Factory

   Future Upgrades:
   Shenyang, Xi’an, Harbin

                   Cost: ~$5 million of CAPEX
Why Upgrade?

  Investing for Safety, Security, Growth

     Food safety / Ensure cold chain

     Secure freezer space for the future

     Plan for future store / volume growth

     Increase efficiency

     Prepare for store and brand growth 5 + 5 year plan

     Provide staff with improved work environment

     World-class distribution system to support world-class
     restaurant operation
Yum! Logistics China
          World Class Facilities
Food Safety
      and
Quality Systems
Yum! China Food Safety Quality Systems


    Recent media attention has highlighted food safety
    and quality issues in China

      Seafood products

      Toys

      Pet foods

      Toothpaste
Commitment to Food Safety

    Much work has been done to improve food safety
    policy in China

    Has become top priority for the central government

    Importantly, our supplier base has shown high
    commitment to our standards and practices

    The whole industry is moving in the right direction
Yum! China Model Is Based on
    Traceability from Farm to Table

                     Yum China Food Safety HACCP Based Program

                              (Traceability based program)




                                                                     Restaurant QA
                                                                      Restaurant
   Microbiological
                                                                        HACCP
                                                        Micro and
   and Chemical                       Performance      Temperature
      Criteria                          criteria         criteria
Yum! China Food Safety & Quality Model


                                                                     Restaurant
     Supplier        Raw       Yum China   Education   Enforcement    Support
  Selection and    Materials   Standards
 Risk Assessment    Control




                                                               Certificate
Yum! China Food Safety & Quality Model

  Supplier
Selection and
   control

     Re-qualified the right suppliers based on food safety, food quality,
     supplier quality programs and commercial standards


     Qualify suppliers based on Food Safety and quality capabilities and
     their implementation of HACCP programs



     Implemented at Yum! China a robust specification system
Yum! China Food Safety & Quality Model

   Raw
 Materials
  Control

    More specific criteria used for suppliers when purchasing raw ingredients

        Potential exposure to chemicals and pesticides

        Microbiological limits

        Irrigation water quality

        Labor and hygiene standards

    More surveillance at scheduled frequency

        Evaluation of how supplier’s food safety and quality program work

        Yum! sampling and testing of ingredients at our Food Safety Lab

        Enforcing regulatory compliance
Yum! China Food Safety & Quality Model

 Yum China
 Standards




 Specification                Issue specification     QA Audits HACCP                          Yum! Food Safety
                                  to qualified         and compliance
 •Technical                                                                                      Lab Random
                                   suppliers                based                                  Testing
 •Functional


  Identify Critical
  Elements for Food                                                             Supplier
  Safety, Functional                                                            provides
  Performance and                                                            certificate and
                        Not done prior to Sudan incident
  Traceability                                                                performance
                                                                                   data


                                                              Confirm
                                                           certificate for
                                                             key items

                       New System in Place
Yum! China Food Safety & Quality Model

 Education


      Integrated educational requirements beyond primary suppliers

      Implemented Yum! China’s crisis management program

      Instituted HACCP discipline across all suppliers in Category I and
      including commissaries

      Created our Food Safety Experts Consulting Committee

      Communicated with our consumers, JV partners and all constituents
      about our efforts and commitments.
Yum! China Food Safety & Quality Model


Enforcement


     Monitor:

        Adulterants and contaminants surveillance

        Sent letters of non compliance all the way to disqualification
        to those suppliers in violation of our standards

        Performance and set incentives for suppliers for high and low
        compliance

        Specification compliance and traceability based on HACCP
Yum! China Food Safety & Quality Model

 Restaurant
  Support

    Dedicated Field QA team (108 professionals) in all markets

           Support all restaurant openings

           Technical audit is conducted on every single restaurant 4
           times per year

           Conduct technical audit ad product cuttings in the field

           Visit local authorities and develop good relationship

           Provide on site technical expertise on food safety, product
           knowledge to the restaurants
Yum! China Food Safety & Quality Model

Restaurant
 Support

     Created the Food Safety and Regulatory Office


             Collected and updated the database on food
             law/regulation/standards and ensure full compliance
             Conducts random testing 10 times per year on our raw
             materials
             Participates in the formulation of Chinese food standards
             Operates the Yum! China Food Safety Advisory Committee
             (3 conducted)
             Communicates with officials, media and consumers on
             food safety issues
Lessons Learned Thus Far

    Our Food Safety approach has been suggested as a strong
    model for China
    Collaborating with officials at the central and local level to
    improve food safety practices across China
    Leadership commitment from the top (gov’t, industry)
    essential
    Demonstration of corporate leadership with actionable
    plans has earned credibility with consumers and regulatory
    officials
    Suppliers learning a great deal about traceability
    As a whole, the industry is moving in the right direction
Food Innovation
  Capabilities
Food Product Innovation

    Food innovation a core value in Yum! China

    Clear goal: Deliver great tasting, differentiated food for all
    brands and occasions
       Grounded in consumer insights, clear menu vision
       Menus with breadth in variety, quality, occasion
       Strategic brand fit

    Local know-how developed well over a decade

    Team understands local palate and cultural differences
    associated with food in China
Food Product Innovation

 Each brand focuses on business pillars and day parts

 Typically launch 80 + new products annually across our brands
    170+ products in our pipeline at any time

 Yum! China has become an innovation leader for Yum! worldwide
    Pizza Hut Delivery
    Pizza Hut Casual Dining
    KFC Roasted products
    Beverages and Desserts

 Leveraging our know-how for big payoff: Chinese QSR
KFC Innovation

                 Second Proteins
 Chicken
Sandwiches
KFC Innovation — Soups & Salads,
     Snacks & Portables
KFC — Beverages & Desserts




                     Hot & Cold Drinks
        Egg Tarts
Pizza Hut Casual Dining
           Elevating Food to New Standards
Pizza Hut Home Service
          New Traditional Dough Pizza
East Dawning Innovation
East Dawning Innovation


    Key challenges in the development of a Chinese QSR concept

       Commercialization of Chinese cooking techniques

       Food preparation and assembly in the BOH (Back Of the
       House) to meet the speed of service expectation of 90 sec.
Yum! China
Manufacturing
Yum! China Manufacturing

   Why manufacturing ourselves?

     When there are no supplier options to execute our
     strategy

     When there is a proprietary product and we can do
     it better and more cost effectively that suppliers

     When manufacturing is a key enabler of our
     business model
Yum! China Manufacturing

   When there are no supplier options to execute our
   strategy (Dough Balls for Pizza Hut Home Service)




                   Dough Commissary
Yum! China Manufacturing

   When there is a proprietary product and we can do it
   better and more cost effectively than suppliers
   (Egg Tart Commissary)

                     Hangzhou DC
                         and
                    Egg Tart Factory
Yum! China Manufacturing


   When manufacturing is a key enabler of our business
   model and no capability exists in China
Support Capabilities Summary

   Strong logistic capabilities to support our growth

   Food safety and quality a “top corporate priority and a
   company mindset”

   Strong innovation capabilities for all our brands
   leading the pace in many business segments

   Developing self manufacturing capabilities where no
   capabilities exit
High-Return
High-Return
Development




         Lily Hsieh Chief Financial Officer
Profitable Expansion Continues

   Expanding multiple category-leading brands

   Unit economics yield excellent returns

   More than traditional units

   Penetrating large and smaller tier cities

   Unrivaled development capability
Unmatched Resource Commitments

   Today . . . 600+ development professionals on the ground

   Extensive people development programs
      Technical know-how and execution

   Incentive programs extract the best out of our teams

   Database of 475+ cities

   2,500+ new build decisions provide rich catalog of
   learning
Strong Unit Economics
            Mainland China KFC Traditional Unit



      Average Unit Volume             $1.0 to 1.2
      ($ million)

      Average Transactions (‘000)        ~300

      Cash Margin                        25%

      Cash Investment
                                      $490 to 540
      ($000)


       Strong Return – Sales Are 2X Investment
Broad Reach, Extending to 475+ Cities

                    # of      Total       Number
                   Cities   Population      of
      City Tier
                  Entered     (MM)       KFC Units
         1          4          52          610
         2          26         81          687
         3          43         65          340
         4          85         59          348
        5, 6       318         81          331
       TOTAL       476         339        2,316
Penetrating Beyond the Big Cities

                  % of Total New Builds by Tier




                                                  46%
Tier 3,4,5,6




 Tier 1,2                       57%               54%
               57 %



               2006           2007           2008 YTD
Going Beyond Traditional Units


    Bringing our Brands to a wider variety of destinations

                              Units
          Railway station      35+

          Bus station          15+

          Airport              20+

          Drive-Thru           25+
New Opportunities in Drive-Thru




        Car ownership rising sharply

        Foot traffic still important to unit economics
Maintaining Discipline in Our Rapid Expansion


      Build adjacent units to relieve pending capacity
      constraints

      Proactively optimizing service levels

      Helps solve queue wait time

      New-unit impact built into our economic model
Rigor Every Step of the Way

     Market mapping and trade zone identification

     Site selection and acquisition

     Project approval

     Construction and opening

     Post opening analysis

     Feedback loop, huge catalog of learning
Leverage Development Capability for
Emerging Concepts

   Pizza Hut Home Service                 East Dawning




         Development teams already on the ground
         Leveraging the same extensive city, trade zone database
Expecting Another Solid Year of Expansion

               New Restaurant System Openings




                                               506    475
                                   409   396
                             354
                302    302
         266
   167

   '00   '01     '02   '03   '04   '05   '06   '07   '08 F
Summary

   Development continues to be a key growth
   driver
      Driven by strong returns

   Development capabilities
     Team/disciplined process/database a big
     competitive advantage

   Capability ready for new brand expansion

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YUM 09/23/08

  • 1. Yum! Brands China Investor/Analyst Conference 23 September 2008 Shanghai, China
  • 2. Today’s Agenda Introduction and Yum! Overview Tim Jerzyk Building Big Brands Angela Loh Support Capability Joaquin Pelaez High-Return Development Lily Hsieh China Business Perspective Sam Su
  • 3. Power of Yum! GLOBAL PORTFOLIO GLOBAL GROWTH GLOBAL CASH GENERATION
  • 4. Not Your Ordinary Restaurant Company % of Total Operating Profit 2013 F 2008 F 30% U.S. 28% China 40% China China 41% U.S. U.S. 30% 31% YRI YRI Note: Excludes corporate allocation
  • 5. Long Runway for Growth 5+ 5+ billion billion 18,000 1.3 1.3 Restaurants billion billion 12,000 Restaurants 300 300 million million 2,600 Restaurants U.S. Mainland China YRI Restaurants Per 60 2 3 Million People Note: Traditional units only (2007)
  • 6. Leading International Retail Developer International New Builds 1,358 1,300+ 1,189 1,181 1,077 ’04 ’05 ’06 ’07 ’08 F Net Unit Growth +5% +6% +5% +6% +6% Strong and Consistent Track Record
  • 7. Huge Global Potential Middle & Upper Class Growth 3 Billion Developing Countries 1 Billion Developed Countries 2000 2030 ~90% of Growth Coming from Developing Countries Source: World Bank Global Development Prospects 2007
  • 8. Asia Pacific to Contribute Majority of Growth Middle & Upper Class Growth by Region Developed Countries +0.2 Billion Europe/Central Asia +0.3 Billion Asia Pacific +1.1 Billion Middle East/Africa +0.1 Billion Latin America +0.3 Billion Source: World Bank Global Development Prospects 2007
  • 9. Developing Country Growth 5 Year Net Growth International Units in Developing Countries(1) (2002-2007) 3,084 7,164 4,148 China 2,558 1,687 763 876 4,606 3,272 1,397 330 433 (1) Units as of year-end 2007 using World Bank definitions of developing countries Source: Public disclosures
  • 10. 4 Key Strategies to Drive Growth 2. Drive Aggressive 2. Drive Aggressive 1. Build Leading Brands 1. Build Leading Brands International Expansion International Expansion in China in Every in China in Every and Build Strong Brands and Build Strong Brands Significant Category Significant Category Everywhere Everywhere 3. Dramatically Improve 3. Dramatically Improve 4. Drive Industry-Leading, 4. Drive Industry-Leading, U.S. Brand Positions, U.S. Brand Positions, Long-Term Shareholder Long-Term Shareholder Consistency and Returns Consistency and Returns and Franchisee Value and Franchisee Value
  • 11. . . . with Substantial Infrastructure and Long-Term Competitive Advantage Unparalleled Country-Wide Country-Wide Unparalleled Talent & Distribution Distribution Talent & Experience System System Experience Unmatched Unmatched Targeted Targeted Development Development Manufacturing Manufacturing Capability Capability National Scale — 500 Cities
  • 12. Building Big Brands Angela Loh Chief Marketing Officer
  • 13. Unique Approach to Brand Building East Dawning
  • 14. Category Leaders #1 QSR #1 Casual Dining “Life is tastier with KFC” “Happy Moments at Pizza Hut”
  • 15. KFC’s Positioning: New QSR for Chinese Consumer Traditional QSR New QSR Core QSR strengths QSCV Maintain the core (QSCV) Focus on few products to Offer variety generate volume Focus on product taste Focus on product consistency (industrialize) Offer balanced choices Encourage balanced meals & Value drivers (“up size”) regular exercise Educate consumer on Eat lots of same product healthy life style frequently
  • 16. KFC outperforms McD’s in major Food-Related Measures… Top 2 box% KFC McD Chicken expert 66* 45 Food expert 56* 45 Good taste 71* 55 Food variety 65* 54 Interesting new products 64* 47 Data source: BIT July 2008 *Significant difference, N=1900 in 47 cities 95 confidence level
  • 17. … and in most Brand Imagery Attributes Top 2 box% KFC McD Fun and energetic 58 56 The leading QSR brand in China 63* 53 63 67* A brand I can trust 46 60* The QSR brand I like most 43 50* Advocate healthy life-style 44 58* Deeply rooted in China Data source: BIT July 2008 *Significant difference, N=1900 in 47 cities 95 confidence level
  • 18. Building a Big Brand at KFC Community Involvement In Store Experience Menu designed for Broad Appeal Rooted in China integrated into their life
  • 19. Building a Big Brand at KFC Community Involvement In Store Experience Menu designed for Broad Appeal Rooted in China integrated into their life
  • 20. KFC Menu Design Strategy KFC is the chicken expert, but not chicken only Different cooking platform to enhance variety Meaningful side items/snack to support balanced choices Relevant menu for different daypart/occasion Product Innovation adapted to local taste
  • 21. Building a Big Brand at KFC Community Involvement In-Store Experience Menu designed for Broad Appeal Rooted in China integrated into their life
  • 22. A Step Ahead on In-Store Experience Passionate crew brings Customer Mania to life Up to date interior design Dedicated hostess program in every store Chicky program, a big hit with Kids 2 birthday parties per day on average in each store Chicky show during holidays Kids fun club to incorporate educational content
  • 23. Building a Big Brand at KFC Community Involvement In-Store Experience Menu designed for Broad Appeal Rooted in China integrated into their life
  • 24. Community Involvement, Not Gimmicks First Light Foundation - Awarding scholarships, building schools Chicky school program - Support by Educational Bureau on program design 3-on-3 Basketball tournament - Year 1 – 9,000 teams in over 150 cities, 48,000 participants - Year 2 – 13,200 teams in over 232 cities, 65,000 participants - Year 3 – 17,500 teams in over 300 cities, 80,000 participants - Year 4 – 21,000 teams in over 369 cities, 126,000 participants - Year 5 – 24,033 teams in over 400 cities, 140,000 participants
  • 25. Building a Big Brand at KFC Community Involvement In-Store Experience Menu designed for Broad Appeal Rooted in China integrated into their life
  • 26. KFC Brand has Emerged Stronger than Ever How we did it Development capability held penetration Strong belief in product innovation World class operation to support new sales layer (Breakfast, delivery) Robust local store marketing resource (Over 80 LSM coordinators / 9,300 hostess in the field) New success in youth segment
  • 27. Pizza Hut, Dual Channels Brand Building Casual Dining Brand Home Delivery Brand Inspiring Functional Communication focused marketing Hot and on time Complete casual dining with 5 star service experience Menu designed Menu structured to explore for efficient, complete Western culture home meal replacement More than just pizza, a unique 1st Best delivery brand western casual dining experience with everyday affordable value
  • 28. Pizza Hut Menu Strategy Home Delivery Brand Casual Dining Brand Pan, stuff crust and thin & New traditional dough, fast crispy dough bake Complete Casual Dining Risotto & pasta line to experience (appetizer, soup, enhance varieties salad, drinks & dessert) Appetizer, soup, salad and Exotic & interesting dessert make meal complete
  • 29. Pizza Hut, Dual Channels Brand Building Casual Dining Brand Home Delivery Brand Inspiring Functional Communication focused marketing Hot and on time Complete casual dining with 5 star service experience Menu designed Menu structured to explore for efficient, complete Western culture home meal replacement More than just pizza, a unique 1st Best delivery brand western casual dining experience with everyday affordable value
  • 30. Pizza Hut, Differentiated Experience Home Delivery Brand Casual Dining Brand Upscale décor package One national phone number Event driven in-store activities Well trained call center staff Hostess program to enhance “5-Star” feel Neat, clean & tidy delivery staff Tailored Tea Time menu design Delivery time promise
  • 31. Pizza Hut, Dual Channels Brand Building Casual Dining Brand Home Delivery Brand Inspiring Functional Communication focused marketing Hot and on time Complete casual dining with 5 star service experience Menu designed Menu structured to explore for efficient, complete Western culture home meal replacement More than just pizza, a unique 1st Best delivery brand western casual dining experience with everyday affordable value
  • 32. Pizza Hut, Differentiated Communication Casual Dining Brand Home Delivery Brand Retail message driven Escape from daily routine / ordinary Deliver functional benefits Festival / holiday fun moment Exotic / interesting Focus on leaflet PR effect for community involvement
  • 33. Pizza Hut, Dual Channels Brand Building Casual Dining Brand Home Delivery Brand Inspiring Functional Communication focused marketing Hot and on time Complete casual dining with 5 star service experience Menu designed Menu structured to explore for efficient, complete Western culture home meal replacement More than just pizza, a unique 1st Best delivery brand western casual dining experience with everyday affordable value
  • 34. East Dawning – The Choice of Chinese QSR East Dawning A promising future Higher frequency Sister to KFC Healthy, balanced in nature
  • 36. East Dawning – Nutritious Breakfast Savory Chicken Rice Roll House Specialty Soft Bean Curd Congee with Fry Dough Mushroom
  • 37. East Dawning – Mouthwatering Main meal Guizhou Chinese Ground Pork Tomato Beef Sichuan Spicy Sausage/Ham with Chicken Noodle Spicy Pork Chicken Rice Set Wing Rice Rice Set Rice Set Set
  • 38. East Dawning – Tempting Snackables Steam Pork Dumpling Spicy Chicken Wing BBQ Pork Puff
  • 39. East Dawning – Inviting Sweets/Drinks Mango Pudding Sesame Ball Summer Drink Crushed Ice Varieties with Milk
  • 40. East Dawning – The Choice of Chinese QSR Chinese Fast Food meets KFC’s Standards
  • 41. Building Dominant Brands in China Differentiated brand vision, based on consumer needs Stay relevant, ahead of trend Build core competency around food innovation
  • 42. Support Capability Joaquin Pelaez Chief Support Officer
  • 43. Support Capabilities That Set Us Apart Logistics Quality Systems Innovation Capabilities Manufacturing
  • 44. Yum! Logistics China A Powerful Advantage Distribution Centers: 11 Satellite DC: 5 Processing: 2
  • 45. Yum! Logistics China Brand Stores SKUs KFC 1,951 2,264 Pizza Hut Casual Dining 293 934 Pizza Hut Home Service 43 150 East Dawning 8 108 Total 2,295 3,456 . . . Last year our team traveled 31 MM kms, ~ 5X around the world Data thru July 2007
  • 46. Upgrading Distribution Assets Upgraded and New DCs: Beijing, Shanghai, Guangzhou, Xiamen, Qingdao, Nanjing, Wuhan Shanghai Dough Commissary Current Upgrades and Construction Underway: Hangzhou, Chengdu Hangzhou Egg Tart Factory Future Upgrades: Shenyang, Xi’an, Harbin Cost: ~$5 million of CAPEX
  • 47. Why Upgrade? Investing for Safety, Security, Growth Food safety / Ensure cold chain Secure freezer space for the future Plan for future store / volume growth Increase efficiency Prepare for store and brand growth 5 + 5 year plan Provide staff with improved work environment World-class distribution system to support world-class restaurant operation
  • 48. Yum! Logistics China World Class Facilities
  • 49. Food Safety and Quality Systems
  • 50. Yum! China Food Safety Quality Systems Recent media attention has highlighted food safety and quality issues in China Seafood products Toys Pet foods Toothpaste
  • 51. Commitment to Food Safety Much work has been done to improve food safety policy in China Has become top priority for the central government Importantly, our supplier base has shown high commitment to our standards and practices The whole industry is moving in the right direction
  • 52. Yum! China Model Is Based on Traceability from Farm to Table Yum China Food Safety HACCP Based Program (Traceability based program) Restaurant QA Restaurant Microbiological HACCP Micro and and Chemical Performance Temperature Criteria criteria criteria
  • 53. Yum! China Food Safety & Quality Model Restaurant Supplier Raw Yum China Education Enforcement Support Selection and Materials Standards Risk Assessment Control Certificate
  • 54. Yum! China Food Safety & Quality Model Supplier Selection and control Re-qualified the right suppliers based on food safety, food quality, supplier quality programs and commercial standards Qualify suppliers based on Food Safety and quality capabilities and their implementation of HACCP programs Implemented at Yum! China a robust specification system
  • 55. Yum! China Food Safety & Quality Model Raw Materials Control More specific criteria used for suppliers when purchasing raw ingredients Potential exposure to chemicals and pesticides Microbiological limits Irrigation water quality Labor and hygiene standards More surveillance at scheduled frequency Evaluation of how supplier’s food safety and quality program work Yum! sampling and testing of ingredients at our Food Safety Lab Enforcing regulatory compliance
  • 56. Yum! China Food Safety & Quality Model Yum China Standards Specification Issue specification QA Audits HACCP Yum! Food Safety to qualified and compliance •Technical Lab Random suppliers based Testing •Functional Identify Critical Elements for Food Supplier Safety, Functional provides Performance and certificate and Not done prior to Sudan incident Traceability performance data Confirm certificate for key items New System in Place
  • 57. Yum! China Food Safety & Quality Model Education Integrated educational requirements beyond primary suppliers Implemented Yum! China’s crisis management program Instituted HACCP discipline across all suppliers in Category I and including commissaries Created our Food Safety Experts Consulting Committee Communicated with our consumers, JV partners and all constituents about our efforts and commitments.
  • 58. Yum! China Food Safety & Quality Model Enforcement Monitor: Adulterants and contaminants surveillance Sent letters of non compliance all the way to disqualification to those suppliers in violation of our standards Performance and set incentives for suppliers for high and low compliance Specification compliance and traceability based on HACCP
  • 59. Yum! China Food Safety & Quality Model Restaurant Support Dedicated Field QA team (108 professionals) in all markets Support all restaurant openings Technical audit is conducted on every single restaurant 4 times per year Conduct technical audit ad product cuttings in the field Visit local authorities and develop good relationship Provide on site technical expertise on food safety, product knowledge to the restaurants
  • 60. Yum! China Food Safety & Quality Model Restaurant Support Created the Food Safety and Regulatory Office Collected and updated the database on food law/regulation/standards and ensure full compliance Conducts random testing 10 times per year on our raw materials Participates in the formulation of Chinese food standards Operates the Yum! China Food Safety Advisory Committee (3 conducted) Communicates with officials, media and consumers on food safety issues
  • 61. Lessons Learned Thus Far Our Food Safety approach has been suggested as a strong model for China Collaborating with officials at the central and local level to improve food safety practices across China Leadership commitment from the top (gov’t, industry) essential Demonstration of corporate leadership with actionable plans has earned credibility with consumers and regulatory officials Suppliers learning a great deal about traceability As a whole, the industry is moving in the right direction
  • 62. Food Innovation Capabilities
  • 63. Food Product Innovation Food innovation a core value in Yum! China Clear goal: Deliver great tasting, differentiated food for all brands and occasions Grounded in consumer insights, clear menu vision Menus with breadth in variety, quality, occasion Strategic brand fit Local know-how developed well over a decade Team understands local palate and cultural differences associated with food in China
  • 64. Food Product Innovation Each brand focuses on business pillars and day parts Typically launch 80 + new products annually across our brands 170+ products in our pipeline at any time Yum! China has become an innovation leader for Yum! worldwide Pizza Hut Delivery Pizza Hut Casual Dining KFC Roasted products Beverages and Desserts Leveraging our know-how for big payoff: Chinese QSR
  • 65. KFC Innovation Second Proteins Chicken Sandwiches
  • 66. KFC Innovation — Soups & Salads, Snacks & Portables
  • 67. KFC — Beverages & Desserts Hot & Cold Drinks Egg Tarts
  • 68. Pizza Hut Casual Dining Elevating Food to New Standards
  • 69. Pizza Hut Home Service New Traditional Dough Pizza
  • 71. East Dawning Innovation Key challenges in the development of a Chinese QSR concept Commercialization of Chinese cooking techniques Food preparation and assembly in the BOH (Back Of the House) to meet the speed of service expectation of 90 sec.
  • 73. Yum! China Manufacturing Why manufacturing ourselves? When there are no supplier options to execute our strategy When there is a proprietary product and we can do it better and more cost effectively that suppliers When manufacturing is a key enabler of our business model
  • 74. Yum! China Manufacturing When there are no supplier options to execute our strategy (Dough Balls for Pizza Hut Home Service) Dough Commissary
  • 75. Yum! China Manufacturing When there is a proprietary product and we can do it better and more cost effectively than suppliers (Egg Tart Commissary) Hangzhou DC and Egg Tart Factory
  • 76. Yum! China Manufacturing When manufacturing is a key enabler of our business model and no capability exists in China
  • 77. Support Capabilities Summary Strong logistic capabilities to support our growth Food safety and quality a “top corporate priority and a company mindset” Strong innovation capabilities for all our brands leading the pace in many business segments Developing self manufacturing capabilities where no capabilities exit
  • 78. High-Return High-Return Development Lily Hsieh Chief Financial Officer
  • 79. Profitable Expansion Continues Expanding multiple category-leading brands Unit economics yield excellent returns More than traditional units Penetrating large and smaller tier cities Unrivaled development capability
  • 80. Unmatched Resource Commitments Today . . . 600+ development professionals on the ground Extensive people development programs Technical know-how and execution Incentive programs extract the best out of our teams Database of 475+ cities 2,500+ new build decisions provide rich catalog of learning
  • 81. Strong Unit Economics Mainland China KFC Traditional Unit Average Unit Volume $1.0 to 1.2 ($ million) Average Transactions (‘000) ~300 Cash Margin 25% Cash Investment $490 to 540 ($000) Strong Return – Sales Are 2X Investment
  • 82. Broad Reach, Extending to 475+ Cities # of Total Number Cities Population of City Tier Entered (MM) KFC Units 1 4 52 610 2 26 81 687 3 43 65 340 4 85 59 348 5, 6 318 81 331 TOTAL 476 339 2,316
  • 83. Penetrating Beyond the Big Cities % of Total New Builds by Tier 46% Tier 3,4,5,6 Tier 1,2 57% 54% 57 % 2006 2007 2008 YTD
  • 84. Going Beyond Traditional Units Bringing our Brands to a wider variety of destinations Units Railway station 35+ Bus station 15+ Airport 20+ Drive-Thru 25+
  • 85. New Opportunities in Drive-Thru Car ownership rising sharply Foot traffic still important to unit economics
  • 86. Maintaining Discipline in Our Rapid Expansion Build adjacent units to relieve pending capacity constraints Proactively optimizing service levels Helps solve queue wait time New-unit impact built into our economic model
  • 87. Rigor Every Step of the Way Market mapping and trade zone identification Site selection and acquisition Project approval Construction and opening Post opening analysis Feedback loop, huge catalog of learning
  • 88. Leverage Development Capability for Emerging Concepts Pizza Hut Home Service East Dawning Development teams already on the ground Leveraging the same extensive city, trade zone database
  • 89. Expecting Another Solid Year of Expansion New Restaurant System Openings 506 475 409 396 354 302 302 266 167 '00 '01 '02 '03 '04 '05 '06 '07 '08 F
  • 90. Summary Development continues to be a key growth driver Driven by strong returns Development capabilities Team/disciplined process/database a big competitive advantage Capability ready for new brand expansion