2. Forward-Looking Statements
Certain statements contained in this presentation are forward-looking statements. Forward-looking
statements typically use words such as “believe,” “anticipate,” “should,” “intend,” “plan,” “will,” “expect,”
“estimate,” “project,” “positioned,” “strategy,” and similar expressions. These are based on assumptions
and assessments made by our management in light of experience and perception of historical trends,
current conditions, expected future developments and other factors that we believe to be appropriate.
These forward-looking statements are subject to a number of risks and uncertainties, including without
limitation: competition; product demand; the economy; credit markets; the ability to hire and retain qualified
employees; consumer debt levels; inflation; weather; raw material costs of our suppliers; energy prices;
war and the prospect of war, including terrorist activity; availability of consumer transportation; construction
delays; access to available and feasible financing; and changes in laws or regulations. Forward-looking
statements are not guarantees of future performance and actual results; developments and business
decisions may differ from those contemplated by such forward-looking statements, and such events could
materially and adversely affect our business. Forward-looking statements speak only as of the date made.
Except as required by applicable law, we undertake no obligation to update publicly any forward-looking
statements, whether as a result of new information, future events or otherwise. Actual results may
materially differ from anticipated results. Please refer to the Risk Factors section of AutoZone’s Form 10-K
for the fiscal year ended August 30, 2008 for more information related to those risks. In addition to the
financial statements presented in accordance with Generally Accepted Accounting Principles, AutoZone
has provided metrics in this presentation that are not calculated in accordance with GAAP. For a
reconciliation of these metrics, please see AutoZone’s press release in the Investor Relations section at
www.autozoneinc.com.
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3. Overview
America’s #1 auto parts/accessories retailer and
a leading distributor
Annual sales $6.5 billion*
4,122 stores in 48 states and Puerto Rico**
150 stores in Mexico**
Founded in 1979
Listed on NYSE: AZO since 1991
Included in S&P 500
since 1996
• Q1 FY 2009 Trailing 4 Quarters
** As of November 22, 2008
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4. Overview
Sell automotive maintenance
and repair parts, accessories
Specialize in two customer
segments:
Retail “Do-It-Yourself” (DIY)
Commercial delivery to
professional technicians
All stores are company-owned
and operated – no franchises
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5. Strategic Priorities!
U.S. Retail (DIY)
Commercial (DIFM) 2008 Sales by Strategic Priority
Mexico
5%
ALLDATA
12% U.S. Retail
U.S. Commercial
Other
83%
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6. The AutoZone Pledge
AutoZoners always put customers first!
We know our parts and products.
Our stores look great!
We’ve got the best merchandise at the
right price.
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10. Strong financial results
Return On Invested Capital
30%
24.0% in 2008
25%
20%
15%
10%
5%
0%
1999 2000 2001 2002 2003 2004 2005 2006 2007 2008
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11. Industry Perspective
“Do-It-Yourself” Auto Aftermarket
Do-It-Yourself” Auto Aftermarket
U.S. Industry size: $39 Billion*
Industry growth: 4.1% ten year CAGR*
AutoZone:
AutoZone DIY sales: $5.4 Billion**
AutoZone DIY position: #1
AutoZone DIY market share: 13%
*Source: AAIA 2007/2008 Factbook
**FY 2008 U.S. Retail Sales
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12. DIY Industry Growth
10 year CAGR 4.1%
38
5 year CAGR 3.96%
36
34
$ Billions
32
30
28
26
24
1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
* Source: Total per AAIA 2007/2008 Factbook 12
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13. Opportunity: Positive Long-Term Trends
Increasing Vehicle Count, Miles Driven
Increasing OKVs Increasing
250
3.5
225
200
3.0
Vehicles (in MM's)
175
Miles driven (Trillions)
150
2.5
125
100 2.0
75
50 1.5
25
0 1.0
79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 '00 '01 '02 '03 '04 '05 '06 '07
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
00
01
02
03
04
05
06
OKV's <7 years The USDT has reported a 3.5%
decline thru October 2008. In fact,
every month in 2008 has been
Source: Ward’s Automotive Yearbook through 1999,
negative
R.L. Polk Company data 2000 through 2006
Source: USDOT Federal Highway Administration website
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14. DIY Growth Initiatives
New Stores
“The Right Product In The Right Place”
“Great People Providing Great Service”
Effective & Efficient Marketing
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15. Current National U.S. Footprint
(New Store Additions)
AutoZone is the only Auto Parts Retailer with stores across the U.S.
Continued opportunity for further expansion
48
1 6
1 1
16
27
66
23 114
2
18
50
5 15
140
22 107
14 32
211
34 58
48 131
58 197 23
82
38 95 10
75
438
157 38
150
116 66 59 6
73
57
84 90 171
105
512
185
PR
17
PR
Note: Added 185 stores in FY 2008.
Total 4,240 Stores as of 8.30.2008
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16. “The Right Product”
Every category update
completed for 2nd year in a row
Every Category: a category
sponsor and a category captain
+ $300 million in parts and
products in 2 years
MAP Process: Leverages
millions of look ups for the right
placement
Enhanced HUB best practices
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17. High Quality Parts and Products
Critical Areas
Product Innovation
Coverage – especially late model
applications
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18. “Great People / Great Service”
We’re optimistic about 2009
(Commercial and Retail)
Focusing on Great People Providing
Great Service
a. Continual improvement in
Customer Satisfaction Scores
b. Enhanced training
c. Selling the complete job
d. New Transaction process
e. ASE certification
f. “Hire the best” initiative
g. Continual systems enhancements
h. Appropriate marketing messages
around value proposition
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19. Industry Perspective
“Do-It-For-Me” Commercial Auto Aftermarket
“Do-It-For-Me” Auto Aftermarket
U.S. Industry size: $52 billion
Industry growth: +4.2% ten year CAGR*
A highly fragmented market
AutoZone:
AutoZone DIFM sales: $754 million**
DIFM market share: 1.3%
*Source: AAIA 2007/2008 Factbook
** FY 2008 U.S. Commercial Sales
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20. DIFM Industry Growth
10 year CAGR 4.2%
54
5 year CAGR 3.64%
52
50
48
$ Billions
46
44
42
40
38
36
34
1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
•Source: Total per AAIA 2007/2008 Factbook
Prices quoted at Wholesale prices 6
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21. Q1 Commercial Highlights
# of
Commercial
Programs
Domestic AutoZone Stores:
New 2,240
2%
% increase in programs vs. LY
1st
Quarter
Domestic Commercial Sales: $170.6
($ millions)
1.8%
% increase in sales
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22. Commercial Growth Initiatives
Enhancing our products and services to achieve first call
status for targeted customers
Developing a premier selling organization
Improved parts assortment and availability
Expanding the number of Commercial programs
supported by enhancements to the service model
Supporting with a great marketing program
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24. Grow AutoZone de Mexico
Abundance of old cars
•
Shortage of quality parts, few organized chains
•
150 AutoZone stores mainly along US border*
•
U.S. model successfully translates to Mexico
•
Challenges – supply chain, economy
•
Opportunity for continued, profitable, prudently paced expansion
•
•As of November 22, 2008
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25. Grow ALLDATA
70,000+ current repair shop
•
subscribers
Leading provider of manufacturers’
•
service and repair information, shop
management software and customer
relations tools for the auto repair and
collision industries
Introduced ALLDATA Collision in
•
2007 and subscriber base now
includes ~2,000 accounts
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26. Strong Financial Disciplines
Continued EPS growth
Grow Retail Sales
Refinement of Parts Coverage
Deploy inventory more effectively across network with specific emphasis
on utilizing Hub network more effectively
Invest in AutoZoner training and retention
Make sure our stores look great
Make sure we put our customers first in everything we do
Customer service will continue to be our key point of differentiation
Grow Commercial Sales
Only 12% of domestic sales & 1.3% market share today
Continue focus on building best-in-class B2B selling organization
Focused on profitable growth
Prudently paced growth in Mexico
Relentless focus on managing costs
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