Presented at Web Unleashed 2017 More info at www.fitc.ca/webu Presented by Albert Poon, DoorDash Overview Budding leaders often come from technical backgrounds. They are the best designers or coders or project managers. Though technical skills are necessary, a new set of skills is required to harness the technical skills of other in a team to do big things. Today, Albert wants to share a few lessons he’s learned about leading a team. In his case, designers, but this applies broadly to any team of actual human being. He didn’t learn these from a book, in a class, seminar, or even in the studio. He learned everything of practical value from wrangling young kids learning to play baseball. Objective If teams are the only way to achieve big, significant things, then it’s imperative that team leaders and budding leaders think about leadership and team-building. The purpose of this presentation is share ways of thinking about leadership that is suited to each person and each team’s strengths. Target Audience People who lead teams in projects. People who manage and build teams. Five Things Audience Members Will Learn Accepting and thriving with responsibility, but no control Prioritizing the things that matter Positioning your team so it can be valuable Finding a way to succeed with the designers you have Building a culture that outlasts your superstars

1. Leadership Lessons
in Nine Innings
The amazing story of how everything I learned about teams,
I learned coaching youth baseball

2. Hockey stick

3. Flipping Bat

4. Odopod
DoorDash

5. Odopod

6. DoorDash

7. 7BASEBALL LESSONS @ FITC
Opportunity Design Develop Launch
Analyze & Optimize
Customer Human Centered
Design
TechnologyBusiness
Prototype
Test
Conceive
Learn
Design Process

8. Team

9. If you have the vision to do
something big, you will
have to lead a team.

10. 10BASEBALL LESSONS @ FITC
ALBERTMANAGES
DESIGNERSFOR
FIRSTTIME
GOESLIKETHIS

11. Also a Poon

12. Everything of practical
value I learned here

13. Nine innings
BASEBALL LESSONS @ FITC 13

14. You are completely
responsible, but you
have no control
F I R S T I N N I N G

15. Everybody knows what
you’re about
S E C O N D I N N I N G

16. Set the standards
that matter
T H I R D I N N I N G

17. Work with your team
where they are
F O U R T H I N N I N G

18. You don’t have to know
everything
F I F T H I N N I N G

19. You have to manage the
parents too
S I X T H I N N I N G

20. Make the play in front of you
S E V E N T H I N N I N G

21. The last hitter still bats
E I G H T H I N N I N G

22. Win with the team you have
N I N T H I N N I N G

23. Nothing is forever,
except your reputation
E X T R A I N N I N G S

24. C A P R I S U N S A N D C U T I E S
1. You are completely responsible, but you have no control
2. Everyone knows what you’re about
3. Set the standards that matter
4. Work with your team where they are
5. You don’t have to know everything
6. You gotta manage the parents too
7. Make the play in front of you
8. The last hitter still bats
9. Win with the team you have
x. Nothing is forever, except your reputation

25. Humility, curiosity, and heart

26. Thanks, and play ball!
Same Poon, but bigger