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Powerful Tender, Proposal and Bid Model Answer Example

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Own, Adapt and Develop a Winning Tender/ Proposal/ Bid Example into Your Own Powerful Tender

The Winning Tenders Academy supports businesses and the community sector on writing successful tenders and bids for public and private sector contracts. This is through provision of high quality, professional, completed tender/ proposal/ bid example documents that demonstrate what an expert tender looks, feels and reads like.

This tender/ proposal/ bid model answer/example includes commentary as to what makes the example a powerful tender response and guidance, tips and hints as to how you can develop the model answer into a powerful tender, proposal or bid for your business ? whatever your sector or industry.

The model answer is designed to be edited so that you can use it as the foundation to develop your own powerful tenders, proposals and bids.

As such it doesn't matter if the tender example/ model answer is in a very different sector or for a very different product or service than you offer ? the guidance will help you to develop the tender example document so that it becomes your tender and the benchmark for your future tendering ? a sustainable tendering resource.

Product Information: this is a fully developed and highly professional tender, proposal and bid document that is designed to be relevant to a wide range of business types and different industries.

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Powerful Tender, Proposal and Bid Model Answer Example

  1. 1. Winning Tenders Academy - Thinking Differently on Tendering Model Tender Answer A powerful and winning tender document that can be edited and developed to become your own powerful tender response Adjustable Version with Tips and Guidance
  2. 2. Proposal to the National Environment Agency Feasibility Study for the Redevelopment of the Museum of Archaeology – The Arc Pareto Advantage Consulting and Pyramid Architectural Design National Environment Agency Protecting and Sustaining our Environment for Future Generations National Environment Agency Protecting and Sustaining our Environment for Future Generations Copyright This tender model answer has been developed as a resource of the Winning Tenders Academy. As the purchaser you have permission to use the materials as reference for future tendering and if appropriate as a template – to be developed into your own tender document. The materials are copyright of the Winning Tenders Academy and must not be copied or provided to third copies without permission. Disclaimer All organisations and individuals mentioned are fictional (to protect confidentiality). However the organisations mentioned reflect reality and are included to support the authenticity of an actual bid. For instance while organisations such as the EPA and the ARC are fictional they reflect real organisations and the bid has been developed as a tender that is ready for submission. This tender has been designed to meet the client’s (the EPA’s) terms of reference and all tenders should be designed to meet the needs of each opportunity including requirements on structure. Tendering is a competitive and complex process and this, nor any other, support cannot assure success. Commentary: An Introduction to the Tender Response This version of the model tender has been developed to include comments and tips to support improved tender writing. As such sections marked as Commentary or Tips provide insight as to why a certain component of the tender is effective and are designed to promote thinking on how adapting a similar approach could enhance the tenders that you or your organisation develop. As such the comments, tips and ideas are designed to apply to many different tender types and not solely to the sector relevant to the model answer. Indeed it can be highly beneficial to explore what makes a powerful tender by looking at a very different business/ sector and considering what works well and how the learning might be applied so as to make a difference to your own future tenders. These sections are easy to spot – a large grey box – and demonstrate in a very practical and applied way how techniques, different approaches and diverse ways of thinking can really enhance a bid. We recommend that you read the version of the tender without comments first, then explore this document and consider if at least some of the learning could be applied to your future tender documents. Tip: Using Visual Imagery and Logos The cover page provides a visual image of part of the Arc’s exterior. Visual images such as this can help to build rapport and connection with the client and can show that you ‘get them’, that they are important. Using imagery effectively can also help your tender to standout over others – providing it reflects the professionalism you are trying to portray. Remember your overall tender is a reflection of you and your business/ organisation so it is critical to get it right and aligned to what your clients expect and require. Using logos can add to the professionalism of the bid and using the client’s logo helps to demonstrate to them that you understand that they are important. This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/powerful-tender-proposal-and-bid-model-answer-example-3766
  3. 3. Page 2 Proposal to the National Environment Agency Feasibility Study for the Redevelopment of the Museum of Archaeology – The Arc Pareto Advantage Consulting and Pyramid Architectural Design National Environment Agency Protecting and Sustaining our Environment for Future Generations National Environment Agency Protecting and Sustaining our Environment for Future Generations Founded in 1812 the Arc contains a world leading collection of archaeology, historical collections and art. Now in excess of 200 years old, interest in the Arc has never been greater and indeed continues to grow. This is demonstrated through increased footfall, revenue from the cafe and shop and anecdotally through the range of television and multimedia programmes; and popular culture that the museum influences. So much so that demand for the museum has outstripped the availability of space and the EPA now wish to consider the feasibility of redeveloping the existing museum building including redevelopment of the existing heritage site and supplementing with new museum space – while retaining the character of the existing site. The EPA and the Arc have set as an objective a requirement to “improve the way that the outstanding collections are enjoyed by the public including increasing access, engagement and bringing more history to schools, universities and colleges, families, older people, the corporate world, international interest... and preserving this all for our future generations.” Pareto Advantage Consulting and Pyramid Architectural Design are very pleased to present our proposal to the EPA for a Feasibility Study for the Re-development of the Museum of Archaeology. Together Pareto Advantage Consulting and Pyramid Architectural Design have influenced and supported the design, build and redevelopment of some of the most important cutting edge and award winning museum and heritage buildings throughout Europe and wider globally. This includes the award winning: London and the South East Archive Office, the Museum of Modern History (Dublin), the Dortmund Museum of Modern Art, the Museum of Moorish Architecture (Seville), the Museum of Archaeology and History (Paris) and the Canadian Museum of History, Archaeology and Civilisation (British Columbia) among many others. What Makes Us Different - The Benefits of our Bid for the EPA and for the Arc While not an exhaustive list just three of the benefits of our proposal include: • We have included consultants and a design team that have delivered both feasibility studies and the actual design service for some of the most expressive museum, culture and heritage projects globally – as well as many local projects. • While the EPA has asked for ‘sketch plans’, we plan to provide much more including: 2d and 3d plans and 3d architectural visualisations. The benefit of this is that the EPA would be able to see how potential redevelopment could support the achievement of its vision and enhance the already magnificent heritage site. • We have included in our team consultants who have significant knowledge of the Arc; its: peerless collections, cutting edge research, critical work on education, learning and outreach, vision for digital media and excellence in service provision. This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/powerful-tender-proposal-and-bid-model-answer-example-3766
  4. 4. Page 5 Proposal to the National Environment Agency Feasibility Study for the Redevelopment of the Museum of Archaeology – The Arc Pareto Advantage Consulting and Pyramid Architectural Design National Environment Agency Protecting and Sustaining our Environment for Future Generations National Environment Agency Protecting and Sustaining our Environment for Future Generations Pyramid Architectural Design - Key Expertise • Have supported the development of feasibility studies and business cases for many major and high-profile capital build projects globally; • Have provided the design team for many of the world’s leading museum and heritage projects; • Award winning organisation with an international reputation. Pyramid Architectural Design are an award winning architectural design, surveying and engineering practice who specialise in high profile capital projects including major, international heritage projects. Our passion is the creation of innovative, engaging and sustainable architecture – this is evident in our portfolio of projects that are seen as the benchmark of leading design. Our work is based on our principles of customer service, dynamism, responsibility, sustainability and legacy for future generations. This means: 1. A Partnership Approach: working in partnership with experts such as museum and heritage staff to develop facilities that are cutting edge – yet aligned to the original design: • Display space, research and conservation: developing space that best displays collections and facilities that support research, effective storage, digital media, conservation and preservation; • Educational, learning and outreach: developing facilities that support the education and learning of children, families, adults, older people, schools, colleges, interest groups among many others; • Corporate: developing excellent facilities for the corporate components of the museum including office and meeting space and facilities that can support income generation through modern conference and other facilities; • Retail and catering: designing excellent café, shop and other facilities that further support income generation and enhance reputation. 2. Innovation and Imagination in terms of look, feel, layout, use of lighting and the relationship between inside and outside spaces. 3. Sustainability: in terms of the design, materials we use, how we use those materials, how we engage people and ultimately the long-term legacy of the build. We have worked on each of the projects listed at Tables 1.5 (a) and (b) either as part of the feasibility/ business case team or the design team. While not an exhaustive list, the following small selection of projects help to provide an indication of our extensive experience. This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/powerful-tender-proposal-and-bid-model-answer-example-3766
  5. 5. Page 8 Proposal to the National Environment Agency Feasibility Study for the Redevelopment of the Museum of Archaeology – The Arc Pareto Advantage Consulting and Pyramid Architectural Design National Environment Agency Protecting and Sustaining our Environment for Future Generations National Environment Agency Protecting and Sustaining our Environment for Future Generations Client Description location and the museum will open in Salford in 18 months. Development of a feasibility study and business case for the redevelopment of the listed buildings of the Museum of Archaeology and Scottish History in Glasgow. This project was delivered in partnership by Pareto Advantage Consulting and Pyramid Architectural Design. Development of a feasibility study on the potential of a new Belfast Titanic Museum including exploring the viability of a city centre site in contrast to the much larger and high profile contemporary exhibits operating at the city’s docks. The development of a full business case for the replacement of the Museum of Modern Scotland in Aberdeen including exploration of green field and brown field sites – the project is ongoing as a partnership between Pareto Advantage Consulting and Pyramid Architectural Design. The development of an outline business case and sketch proposals for expansion of the South Wales Museum of History, Archaeology and Anthropology in Swansea. The proposals included expansion of exhibition space, new education centre, corporate facilities and a photographic studio. This project was delivered in partnership by Pareto Advantage Consulting and Pyramid Architectural Design. Development of a feasibility study on the potential extension of the Museum of Scottish Influence to include increased space for a planned genealogy facility, additional office space and conference facilities. This project was delivered in partnership by Pareto Advantage Consulting and Pyramid Architectural Design. Table 1.5 (a) Examples of our Team’s Combined Experience of Projects with Similarity to the Project for the EPA (UK and Ireland) Client Description Design team services for the development of a new block hosting the new Roman Experience exhibit at the Bilbao Museum of Roman Archaeology. The new exhibit has won a series of international awards and has been nominated for the Prix de Bureaux d'ingénieurs Civils Internationaux. Design team services for the design and build of a major extension at the award winning Museum of Moorish Architecture in Seville. Design team services for the design and significant redevelopment of the Dortmund Museum of Modern Art in Germany. This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/powerful-tender-proposal-and-bid-model-answer-example-3766
  6. 6. Page 11 Proposal to the National Environment Agency Feasibility Study for the Redevelopment of the Museum of Archaeology – The Arc Pareto Advantage Consulting and Pyramid Architectural Design National Environment Agency Protecting and Sustaining our Environment for Future Generations National Environment Agency Protecting and Sustaining our Environment for Future Generations 1.6.2 Case Study Business Case for the Development of Irish Museum of Modern History Three years ago Pareto Advantage Consulting and Pyramid Architectural Design were successful in winning a contract to develop a full business case for the redevelopment of the Irish Museum of Modern History in Dublin. This project is relevant to the EPA and the Arc as the project was delivered to meet a project brief with some similarities to that required on this project. This included: • Review of the existing museum: the range of existing services and the gap between demand and availability of supply; • Identification of opportunities and appropriate strategies (to seize such opportunities) including visitor services, retail and catering, corporate and partnerships with the community, education, interest groups, universities among others; • Development of a needs specification including definition of the requirements of the new Museum of Modern History and how to provide innovative and creative solutions; • Development of 2d ‘sketch plans’ and 3d visualisations including a range of options that would support the museum becoming a leader across Ireland and within Europe • An overarching assessment of capital development costs, associated fees and other costs including all aspects of lighting, heating, environmental control, flooring, ceiling, layout and accommodation costs among others. In partnership with the appointed museum staff the business case included a description and 3d visualisations of the potential display content for the redeveloped museum including both internal and external spaces and all aspects of front and back of house including: open space and facilities relating to: retail, café, education, office, ICT, conservation, storage and other components. The impact was the development of a business case that explored and defined the ideal facility required, demonstrated the success of that facility and provided a robust case to secure funding. The redeveloped museum is regarded as the finest museum of its type in Europe with an estimated two fold increase in footfall and a threefold increase in revenue – year one. Projections for years two and three are for further increases in footfall and revenue. This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/powerful-tender-proposal-and-bid-model-answer-example-3766
  7. 7. Page 14 Proposal to the National Environment Agency Feasibility Study for the Redevelopment of the Museum of Archaeology – The Arc Pareto Advantage Consulting and Pyramid Architectural Design National Environment Agency Protecting and Sustaining our Environment for Future Generations National Environment Agency Protecting and Sustaining our Environment for Future Generations 2 UNDERSTANDING THE PROJECT BRIEF 2.1 Background to the Project The Arc collects, records, preserves, interprets and displays an expansive range of archaeological and cultural heritage stretching back over the past 11,000 years. The range of artefacts on display has been unearthed by archaeologists ranging from the great Egytologists through to those who have helped to interpret our local history. This includes permanent exhibitions on Local History and Archaeology; Egypt and the Pyramids; Islamic Empires of the Medieval World; and the Assyrian, Roman and Norman Empires among many others. Every artefact has its own story and the museum is recognized as excellent in bringing history to life. The museum also performs a critical role on education and learning working in partnership with schools, universities and colleges as well as television and multi- media organisations including award winning history programmes. The museum also makes available significant aspects of its collection online – along with online resources – helping to bring the collections to an international audience and permitting the museum access to classrooms throughout the country. Of course the Arc is an internationally recognised centre of archaeology and historical research. The museum staff have won a range of awards and recognition for written and published research and multi-media publications that help build greater understanding and appreciation of our rich archaeological heritage. Since opening in 1910 the museum has held the imagination of the public with exciting and engaging displays at its historic site. As the museum has adopted digital media – such as high profile television programmes and the digitisation of archaeological artefacts, records and education resources - so the demand to visit the museum has grown. Over the previous ten years the museum has enjoyed a 2½ fold increase in footfall and the existing size and scale of the location is constraining the museum’s ability to meet the interest and demand and to offer the types of services offered by modern museum facilities. These limitations of the existing facility include but are in no way restricted to: • Capacity to display with only 10% of the Arc’s collection currently being exhibited – a common challenge for museums worldwide; • Highly limited open space with poor versatility and opportunity to engage: visitors, interest groups and corporate clients; • Inability to grow beyond current limited exhibition space; • Outdated facilities in terms of wheelchair access, car parking for visitors, and service for visitors with children and disabilities; • Highly limited café and retail capacity; • Outdated staff accommodation in terms of office, research, conservation and preservation among many others; • Limited to no availability of facilities that can be used for corporate events. This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/powerful-tender-proposal-and-bid-model-answer-example-3766
  8. 8. Page 17 Proposal to the National Environment Agency Feasibility Study for the Redevelopment of the Museum of Archaeology – The Arc Pareto Advantage Consulting and Pyramid Architectural Design National Environment Agency Protecting and Sustaining our Environment for Future Generations National Environment Agency Protecting and Sustaining our Environment for Future Generations Equally this could be applied to a product based tender where it would be the USP’s of the product (such as quality) or services supporting the product (such as after-sales, guarantees and warrantees etc) that ccould be developed as Key Considerations. 2.3 Key Considerations for this Assignment 2.3.1 Overview In developing this tender, our combined team have identified a range of issues, challenges, and opportunities which need to be taken into account in a considered holistic fashion during this forthcoming assignment. Getting the issues right is essential to the successful delivery of this feasibility study and the future of the Arc. These key considerations include (but may not necessarily be confined to) those set out in the following paragraphs. 2.3.2 Key Consideration 1 – Understanding the Changing Museum Sector The museum, heritage and cultural sector have encountered much change in recent years as they aim to meet the needs and changing expectations of visitors and funders. Museums on an international stage are adapting and developing their collections to make them more relevant and engaging to a wider range of ever-demanding user groups such as tourists, children, businesses, minority groups and non-nationals and people of all ages. This changing environment includes shifting customer expectations whereby customer/visitors compare their museum experience with other leisure and business experiences. This requires the museum to think about how best to engage visitors as different audiences – including consideration of the most effective museum design and innovative approaches to engagement, exhibition and programme design, high quality interpretive activities, education and outreach, optimal use of existing resources and multimedia and adopting new approaches including use of volunteers among other issues. The increase in visitor numbers at the Arc highlights both the increasing interest in the museum and underlines the need for an innovative museum building and inventive approaches for engagement. Understanding this exciting and challenging museum environment and the potential of a redeveloped Arc is fundamental to the effective consideration of feasibility. It is for this reason that we have included in our team extensive experience of feasibility and design and build projects that have transformed an extensive portfolio of museums both within this country and on an international stage. In addition we also include in our team John Glaxford who is an internationally renowned museums specialist and brings experience of innovative museum build projects on a global scale. This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/powerful-tender-proposal-and-bid-model-answer-example-3766
  9. 9. Page 20 Proposal to the National Environment Agency Feasibility Study for the Redevelopment of the Museum of Archaeology – The Arc Pareto Advantage Consulting and Pyramid Architectural Design National Environment Agency Protecting and Sustaining our Environment for Future Generations National Environment Agency Protecting and Sustaining our Environment for Future Generations have developed their build infrastructure. Given the limited budget of the project it will be critical that the successful team have access to relevant museum expertise who can tap into information from relevant organisations without need for time- consuming information gathering/ visits. Given core differences in museums in terms of size, collections, remit, length of time in operation among many others, it will be therefore vital that the successful consultancy team have the capacity to identify the impact made by redeveloped museums (and other cultural institution) buildings that have parallels with the Arc. For this reason we include in our team relevant museum expertise - John Glaxford – who has the knowledge, experience, profile and network to tap into and provide critical information without need for complex or costly information gathering. 2.3.7 Key Consideration 6 – Appropriate Blend of Expertise Of central success to the delivery and credibility of the project findings will be a need for an appropriate blend of expertise. This must include: • Expertise in looking at the feasibility and viability of major projects including projects within the museum sector; • An experienced design team that embraces: o An architect with experience of designing innovative and iconic museum buildings including major redevelopment projects; o Quantity surveying and construction cost management expertise including access to previous experience in the development of major capital construction projects including museum and wider municipal buildings; o Access to relevant high quality engineering expertise. • Museum Expertise including the ability to advise and offer options on innovative approaches to exhibition planning, optimal staffing, use of IT, use of volunteers, required space for collections, education, access among other relevant aspects; • Ability to access appropriate operational comparison including key information on issues such as impact of new museum buildings – costing, resources, staffing among other areas; • Research expertise including the ability to blend primary and secondary methods and use innovation to reach audiences that would not be otherwise possible or affordable; • Project Management expertise including the ability to deliver cross- organisation and multi-discipline teams. Again in recognition of these needs we include in our team all of this expertise to ensure this important project has the required expertise, track record, knowledge, experience and connections to prove successful. This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/powerful-tender-proposal-and-bid-model-answer-example-3766
  10. 10. Page 23 Proposal to the National Environment Agency Feasibility Study for the Redevelopment of the Museum of Archaeology – The Arc Pareto Advantage Consulting and Pyramid Architectural Design National Environment Agency Protecting and Sustaining our Environment for Future Generations National Environment Agency Protecting and Sustaining our Environment for Future Generations Figure 2.1: High-Level Project Plan This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/powerful-tender-proposal-and-bid-model-answer-example-3766
  11. 11. Page 26 Proposal to the National Environment Agency Feasibility Study for the Redevelopment of the Museum of Archaeology – The Arc Pareto Advantage Consulting and Pyramid Architectural Design National Environment Agency Protecting and Sustaining our Environment for Future Generations National Environment Agency Protecting and Sustaining our Environment for Future Generations • Any relevant background material from previous discussions on the redevelopment of the new museum; • Any material relevant to considering the feasibility of the significant redevelopment of the Arc. 2.1.3 Activity 3: Strategic Consultation - Understanding the Context Immediately following Activities 1 and 2, we propose to deliver a programme of consultation with an appropriate range of strategic stakeholders both within the EPA and the Arc and external to both organisations. The purpose of this activity would be to set the context for the study by establishing the strategic and development aims and objectives both of the EPA and for the Museum moving forward. It would also be important to engage with other strategic stakeholders including potential project funders and to undertake a brief assessment as to the level of commitment on funding. Our approach to this activity would require completion of a number of structured interviews (each lasting 1-2 hours) with identified strategic-level stakeholders. Though not a prescriptive list, the programme of interviews would involve the following relevant personnel and stakeholders: • Senior representatives from the sponsoring department (the EPA); • Within the Museum: relevant museum staff including staff responsible for the various curatorial departments, commercial operations, corporate, education, photographic, conservation and preservation and front of house departments among others. • Relevant external stakeholders and interest groups for instance the Department of Education with regard to exploring the potential of linkages between curricula and the role of the Arc; • Potential funders and project sponsors; While not an exclusive list we would expect to discuss the following key themes – though clearly some themes are more relevant to certain stakeholders/ senior personnel: • The vision for the Arc – the potential impact of the Arc in the future; • The strategic and development aims of the EPA and how this is aligned to a potentially redeveloped museum; • Commitment to the vision across potential funders; • The requirements considered for a new/ significantly redeveloped museum; • Strengths and challenges of the existing building infrastructure and gaps between desired museum service and the existing building and delivery; • Existing service provision and gaps in contrast to the desired service; • Potential funding sources including funding commitments and levels of funding - capital investment and long term funding for operational costs; • Discussion of key issues such as long term sustainability of the museum including future funding streams and potential revenue; • Views on future demand including identification of trend information and available comparison data; This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/powerful-tender-proposal-and-bid-model-answer-example-3766
  12. 12. Page 29 Proposal to the National Environment Agency Feasibility Study for the Redevelopment of the Museum of Archaeology – The Arc Pareto Advantage Consulting and Pyramid Architectural Design National Environment Agency Protecting and Sustaining our Environment for Future Generations National Environment Agency Protecting and Sustaining our Environment for Future Generations Figure: 2.1.5 Phased Approach to Consultation with Visitors, Potential Visitors and Users Phase 1: Secondary Research. We would commence our approach to consultation with the design and implementation of secondary research using both an online questionnaire and social media. This would involve design of a set of key questions that could be posted online and distributed by a range of appropriate and effective social media. We would propose that this avenue of research would remain open for the full six week period. However after two weeks we would conduct an initial analysis of the emerging information and design a further question set that that permits exploration of the emerging themes in more detail. For instance this would allow exploration around the reason for emerging results and allow questions that follow-up on the initial analysis. This would promote: • Design of follow-up questions to be explored online and via social media and • Design of the primary research components of the consultation (Phases 2, 3 and 4). As such this approach fits with and influences the design of both further secondary research and the three phases of the primary research. This integrates our secondary and primary research components. Phase 2: Visitor Consultation. This consultancy phase would include: design of a programme of surveys aimed at exploring needs of a wide range of existing visitors and users. On our previous work in the sector, we tailored surveys to relevant user groups to ensure the questions were relevant to each group. For instance we have found that having slightly different questions aimed at corporate clients helps focus on the corporate needs, while questions linked to schools helps to identify and explore the specific needs of that group. This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/powerful-tender-proposal-and-bid-model-answer-example-3766
  13. 13. Page 32 Proposal to the National Environment Agency Feasibility Study for the Redevelopment of the Museum of Archaeology – The Arc Pareto Advantage Consulting and Pyramid Architectural Design National Environment Agency Protecting and Sustaining our Environment for Future Generations National Environment Agency Protecting and Sustaining our Environment for Future Generations including museums of a similar size. This would be focused on the identification of museum best practice and to explore the impact of highly innovative redeveloped museum buildings (as well as other cultural and heritage developments) from across the world. At this stage we would envisage that this would include institutions in the UK and Ireland, Europe, USA, Canada and Australia. However this would be open to discussion and influence by the EPA and the Arc and at this stage we would envisage specific comparison with museums and wider organisations that have met similar specifications to that emerging as relevant to the Arc. This would permit examination of: • Good practice approaches to design including exhibition space, open spaces, modern museum facilities (back-of-house) and the relationship between the interior and exterior (among many others); • Innovative approaches to design including partnership ventures and shared accommodation; • The impact of change such as: changes to visitor numbers, capacity to deliver, range of services provided, impact on staff and staffing numbers, impact on the community, impact on costs and a wider discussion of the benefits, outputs, outcomes and challenges of the redevelopment process; • Impact of changes on the commercial operation of the facility e.g. from corporate clients, retail and café; • Innovative approaches to energy efficiency and sustainability; • Wider innovation in design. As part of this activity our museum international expert, Mr John Glaxford, would also provide insight and contact with a range of appropriate comparators. We would anticipate developing case studies with between 8 and 10 museum and other organisations. At this stage it would not be desirable to pre-empt the choice of comparison organisations until an understanding of the requirements for new museum has began to emerge. However from our expansive work in the area this might well include: 1. Development of case studies of building projects that we have developed and have strong relationships that would permit the level of detail on impacts such as footfall, revenue increases and use by schools and colleges. Given restriction on budget this information could be gathered without need for expensive information gathering or visits. For instance potential comparators might include: Potential Comparison Organisations This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/powerful-tender-proposal-and-bid-model-answer-example-3766
  14. 14. Page 35 Proposal to the National Environment Agency Feasibility Study for the Redevelopment of the Museum of Archaeology – The Arc Pareto Advantage Consulting and Pyramid Architectural Design National Environment Agency Protecting and Sustaining our Environment for Future Generations National Environment Agency Protecting and Sustaining our Environment for Future Generations This is very popular with participants and the benefits include: • The capturing of really strong information including differing views; • Everyone contributes and strong personalities do not dominate discussion; • Complex issues can be captured in a relatively short period; • All views can be taken on board from all departments and taking account of different perspectives • It promotes creativity among participants. Phase 3: Summary and Feedback The final phase would include feedback on the information captured from the workshop including a reflection on common themes and where appropriate definition of any opposing or conflicting views. This phase is essential to maintaining a strong connection between identified need and the defined specification requirement. Tip: Innovation is a Buzzword – But it must Be Demonstrated Buyers commonly like innovation but it is little use in saying you/ your people/ your approach is innovative (anyone can and does do this), the key is to explain why – what makes you truly innovative: • Your approach or an aspect of it? • Your people – their expertise, skills and experience? • Your track record and the benefits and impact you have delivered consistently elsewhere? • Your product and what it does? • Your processes and methods such as consultation, research methods, after-sales service, customer relationship management? • The technology you use? 2.1.9 Activity 9: Analysis of All Information and Development of a Specification Document This task provides an important underpinning for the remainder of the project as it involves analysis and sharing of all information collated thus far across all disciplines of the consultancy team. It also involves the development of a key project output: an outline specification – defined to permit comparison of options and sketch plans. This task would involve the development of: • An analysis of all information from users and potential users; • A PESTLE Analysis setting out all relevant Political, Economic, Social, Technological, Legal and Environmental factors gathered thus far. This would provide an analysis of the external macro environment (big picture) in which This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/powerful-tender-proposal-and-bid-model-answer-example-3766
  15. 15. Page 38 Proposal to the National Environment Agency Feasibility Study for the Redevelopment of the Museum of Archaeology – The Arc Pareto Advantage Consulting and Pyramid Architectural Design National Environment Agency Protecting and Sustaining our Environment for Future Generations National Environment Agency Protecting and Sustaining our Environment for Future Generations Once the Specification of requirements has been agreed it would be possible to further refine the assessment of the current strengths and weaknesses of the current museum building – against the specification. It is also the appropriate foundation to develop and assess options to meet these requirements. 2.1.11 Activity 11: Project Milestone 4: Development and Assessment of Options Based on the agreed museum requirements specification and our comparison study work, we would identify, describe and develop a number of suitable options for a redeveloped museum. These options would be established following an assessment of the most appropriate scale and quality of the proposed facility, taking into account available space, the desired timescale for the establishment of the new facility, the likely availability of funding and other factors such as opportunities to co-locate with complementary facilities. We would work in partnership with the EPA and the Arc to outline a number of options. Each option would include sketch design proposals (including 2D and 3D visualisations) for the new museum building and, at an appropriate level, define the requirements of the build. This would include but will not be restricted to: Impact on Requirements For each option we would include an assessment of the impact on requirements from a visitor and museum perspective. This component will also provide an assessment of how each option would meet the needs of users as identified at consultative aspects of the review and through existing museum evaluative processes. This assessment will also include an outline of how each option will meet the needs of each museum department. For each option we would also discuss the impact on the wider community including how each option permits building on the existing work completed by the museum. Capital and Annual Recurrent Costs and Income We will prepare an overarching assessment of the likely capital cost of the development (including an allowance for fees and contingencies, site and fit out costs, including fixtures and fittings such as lighting, heating and environmental control equipment). On the basis of our past experience and comparison work, we would consider the likely staffing implications of the proposed facility. We would work with the Arc to establish the extent to which these requirements may be met through the use of local volunteers. This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/powerful-tender-proposal-and-bid-model-answer-example-3766
  16. 16. Page 41 Proposal to the National Environment Agency Feasibility Study for the Redevelopment of the Museum of Archaeology – The Arc Pareto Advantage Consulting and Pyramid Architectural Design National Environment Agency Protecting and Sustaining our Environment for Future Generations National Environment Agency Protecting and Sustaining our Environment for Future Generations assessment of the feasibility of the development of a new museum building including: • Recommendations as to what would be required in terms of the defined specification of requirements; • An overarching assessment of capital development costs and associated fees. This will take into account all functions, uses, services and will include specific utilities such as lighting, heating and environmental control; • Sketch design proposals for new museum buildings; • An outline of potential display content and themes for the new enlarged museum displays. This would be been developed in partnership with the Arc staff and would take account of new collections not yet on view and the potential for inclusion of new technology, electronic media and interactive displays; • Realistic and research based estimates of both development and operational costs; • An assessment of what additional staffing would be required including appropriate numbers, grades, disciplines and a draft structure; • The financial implications of additional staffing (and any other resources) and the potential of utilising innovative approaches such as volunteers; • The potential opportunities offered by a new site for the development of inclusive museum services including, though not restricted to the community, business sector and for tourism. This will include opportunities for audience development, exhibition programming, corporate, education and outreach including use of additional space; • An assessment of increased visitor projections for each potential option; • The future potential of commercial ventures including retail and café and the prospective to contribute towards operational costs of the new museum; • A overarching description of annual operational costs of the new museum together with estimates of income and comment on sustainability; It would be anticipated that the options would be developed to sufficient degree to allow effective comparison and assessment of the cost/ benefit analysis. The report would provide sufficient information to be then developed as a full business case and subsequent detailed design and planning. Project Milestone Delivery of a report that will fully detail the findings, analysis and recommendations of the feasibility study. This would formally conclude the project. 2.5 Working in Partnership with the Project Board and Project Communication We note that the EPA have developed a Project Board to include the client and representatives from the EPA, the Arc and independent members and we would propose to work in partnership with the Board throughout. This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/powerful-tender-proposal-and-bid-model-answer-example-3766
  17. 17. Page 44 Proposal to the National Environment Agency Feasibility Study for the Redevelopment of the Museum of Archaeology – The Arc Pareto Advantage Consulting and Pyramid Architectural Design National Environment Agency Protecting and Sustaining our Environment for Future Generations National Environment Agency Protecting and Sustaining our Environment for Future Generations Tip: Thinking About Risks from the Client Perspective There are many risks from the client perspective in going to tender. While not an exhaustive list these include: • Failure in supply – what contingency can you offer to deal with this risk? • Failure in quality – what quality assurance can you provide to assure the client that a high level of support would be provided? • Over-time and over-cost delivery – what can you demonstrate in terms of project management capability? Sections such as those defined at Sections 2.2, 2.3 and 2.4 can deal effectively with such risks – building trust with the client – this is aligned with Section 3 which matches roles and responsibilities and skills and experiences with these processes. This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/powerful-tender-proposal-and-bid-model-answer-example-3766
  18. 18. Page 47 Proposal to the National Environment Agency Feasibility Study for the Redevelopment of the Museum of Archaeology – The Arc Pareto Advantage Consulting and Pyramid Architectural Design National Environment Agency Protecting and Sustaining our Environment for Future Generations National Environment Agency Protecting and Sustaining our Environment for Future Generations Catherine will be responsible for senior client liaison with the EPA and the Arc. In addition Catherine will also deliver the overarching quality assurance – ensuring that the project fully meets the needs of both the EPA and the museum – across all disciplines of delivery. 3.4 Project Manager: Sean Peters Project Manager: Sean Peters Key Skills • Over 15 years of consultancy experience; • Extensive track record of delivering feasibility studies and business plans for museum and heritage projects; • Highly experienced in organisational design including defining appropriate structures and staffing levels; • Extensive knowledge of benefits realisation; • Experienced project management professional. Sean is a Principal Consultant with Pareto Advantage Consulting with 15 years’ experience of delivering consultancy predominately, though not exclusively, to the public sector. Like Catherine, Sean is a Certified Management Consultant with the Institute of Consulting and has delivered a wide range of consultancy assignments, gaining essential experience of successful delivery of projects that make a difference to organisations and their customers. Sean has particularly relevant experience in the delivery of feasibility studies linked to major capital projects including many of the projects defined in Section 1. He demonstrates a range of skills on options appraisal including expertise in analysing options in terms of impact on need, viability, long term sustainability and wider outputs and outcomes. He is also regarded as a leader in benefits realisation and has applied on an extensive range of successful projects. This has included: • The development of an outline business case for expansion of the South Wales Museum of History, Archaeology and Anthropology in Swansea; • The development of a full business case for the replacement of the Museum of Modern Scotland in Aberdeen; • Development of a feasibility study on the potential of a new Belfast Titanic Museum; • Feasibility Study for the redevelopment of the European award winning Irish Museum of Modern History in Dublin; • Feasibility study for the redevelopment of the European award winning London and South East Archives Office in East London; • Business case for the development of the European award winning Irish Museum of Contemporary Art in Cork. He is also adept at developing appropriate staffing and structural recommendations to meet changing needs. This includes an expansive track This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/powerful-tender-proposal-and-bid-model-answer-example-3766
  19. 19. Page 50 Proposal to the National Environment Agency Feasibility Study for the Redevelopment of the Museum of Archaeology – The Arc Pareto Advantage Consulting and Pyramid Architectural Design National Environment Agency Protecting and Sustaining our Environment for Future Generations National Environment Agency Protecting and Sustaining our Environment for Future Generations 3.6 Principal Designer: David Sharpe Principal Designer: David Sharpe Key Skills • Experienced in the design of many awarding winning museums, arts and heritage buildings – throughout the globe; • Extensive experience of developing plans for feasibility studies and business cases for many capital projects; • Multi-award winning, highly qualified and experienced architect. David is a graduate of the University of Anycity and has completed a Masters Degree in Landscape and Civic Design. David started his career for the Weston Group before joining Smith, Vincent, Bryce as Principal Architect. He joined Pyramid Architectual Design five years ago and has been involved in some of the most exciting and innovative heritage, capital projects on a global stage. David has extensive experience of the design of new museum and heritage buildings including the redevelopment, conservation, restoration and development of historic sites. He has also worked on the evaluation of options for alternative uses of a wide range of historic buildings. This has included the design of: • The European award winning Irish Museum of Contemporary Art in Cork city. • The new Roman Experience exhibit at the Bilbao Museum of Roman Archaeology. The new exhibit has won a series of international awards and has been nominated for the Prix de Bureaux d'ingénieurs Civils Internationaux. • Design of the redevelopment of the European award winning London and South East Archives Office in East London. • The design of a major extension at the award winning Museum of Moorish architecture in Seville. The build incorporates an innovative solar shading strategy, designed to keep the building cool, while optimising exhibition space. • Design of the redevelopment of the Dortmund Museum of Modern Art in Germany. The design has taken an innovative approach to recycling an existing concrete frame and intergrating new exhibition and back-of-house space. • Design of the new Canadian Museum of History, Archaeology and Civilisation on Vancouver Island, British Columbia. The design has won a series of international awards including the prestigious gold medal at the Prix de Bureaux d'ingénieurs Civils Internationaux In addition David has been involved in design projects for museum buildings in London, Newcastle-upon-Tyne, Cardiff, Paris, Marseille, Toulouse, Rennes, Oslo, Hamburg, Cordoba, Montreal, New Orleans, San Paulo, Durban and Dubai (among others). This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/powerful-tender-proposal-and-bid-model-answer-example-3766
  20. 20. Page 53 Proposal to the National Environment Agency Feasibility Study for the Redevelopment of the Museum of Archaeology – The Arc Pareto Advantage Consulting and Pyramid Architectural Design National Environment Agency Protecting and Sustaining our Environment for Future Generations National Environment Agency Protecting and Sustaining our Environment for Future Generations We have access to the following additional support: Tazmin O’Neill: Tazmin is a highly experienced and qualified Civil Engineer having worked on major capital projects throughout Europe. Tazmin was called upon to provide high quality and essential input to the Bilbao Museum of Roman Archaeology, London and South East Archives Office and Dortmund Museum of Modern Art. This was provided at no additional to the client. Thomas Whiten: Thomas has over 20 years of Electrical Engineering experience and works on projects throughout Europe and North America. He has worked as part of the design team for the museum projects mentioned above in London, Dublin, Cork, Seville, Bilbao, Dortmund and Vancouver. Sandra Drysdale: is an experience administrator and an essential member of our team. Sandra will support the consultation and logistical aspects of the project as well as administrative processes such as invoicing. Tip: Going the Extra Mile: Adding Value Strong bids will support value creation and going the extra mile can provide added benefits to your bid without adding significant cost to the business. It is also important to see processes such as administration from the client perspective. Poorly developed processes or simple tardiness in administration can be a major headache for clients – so demonstrating capability in terms of administrative processes (e.g. Sarah Drysdale) can add value. This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/powerful-tender-proposal-and-bid-model-answer-example-3766
  21. 21. Page 56 Proposal to the National Environment Agency Feasibility Study for the Redevelopment of the Museum of Archaeology – The Arc Pareto Advantage Consulting and Pyramid Architectural Design National Environment Agency Protecting and Sustaining our Environment for Future Generations National Environment Agency Protecting and Sustaining our Environment for Future Generations engagement, and of bringing to bear our acknowledged high standard of professionalism and dedication to client service and satisfaction. Tip: A Conclusion that Pulls the Bid Together A good conclusion or summary helps to pull together the key components of the bid and provides an opportunity to reinforce some of the main aspects of the bid including key benefits. This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/powerful-tender-proposal-and-bid-model-answer-example-3766
  22. 22. Page 59 Proposal to the National Environment Agency Feasibility Study for the Redevelopment of the Museum of Archaeology – The Arc Pareto Advantage Consulting and Pyramid Architectural Design National Environment Agency Protecting and Sustaining our Environment for Future Generations National Environment Agency Protecting and Sustaining our Environment for Future Generations • Project Director and Principal Consultant for the delivery of a Feasibility Study for the redevelopment of the European award winning Irish Museum of Modern History in Dublin. • Project Director and Principal Consultant for the delivery of a Feasibility Study for the redevelopment of the European award winning London and South East Archives Office in East London. • Project Director and Principal Consultant for the delivery of a Business Case for the development of the European award winning Irish Museum of Contemporary Art in Cork. • Project Director and Principal Consultant for the delivery of a Feasibility Study for the world heritage award winning Hadrian’s Wall Museum in Newcastle- Upon-Tyne. • Project Director and Principal Consultant for the delivery of a Business Case to explore the potential introduction of a new Lancashire Museum of the Industrial Age. • Project Director and Principal Consultant for the development of a feasibility study on the potential of a new Belfast Titanic Museum including exploring the viability of a city centre site in contrast to the much larger and high profile contemporary exhibits operating at the city’s docks. • Project Director and Principal Consultant for the development of a full business case for the replacement of the Museum of Modern Scotland in Aberdeen including exploration of green field and brown field sites – the project is ongoing and a partnership between Pareto Advantage Consulting and Pyramid Architectural Design. • Project Director and Principal Consultant for the development of an outline business case and sketch proposals for expansion of the South Wales Museum of History, Archaeology and Anthropology in Swansea. The proposals included expansion of exhibition space, new education centre, corporate facilities and a photographic studio. This project was delivered in partnership by Pareto Advantage Consulting and Pyramid Architectural Design. • Project Director and Principal Consultant for the development of a feasibility study on the potential extension of the Museum of Scottish Influence to include increased space for a planned genealogy facility, additional office space and conference facilities. This project was delivered in partnership by Pareto Advantage Consulting and Pyramid Architectural Design. • Project Director and Principal Consultant for the development of a Corporate Plan for the Metropolitan Museum, London. • Project Director and Principal Consultant for the development of a feasibility study for the introduction of a new Business Innovation Centre in Douglas, Isle of Man. • Project Director and Principal Consultant for the development of a Business case for a new Science and Innovation Centre in Humberside. • Project Director and Principal Consultant for the development of a Business case for a new build Innovation Centre in Liverpool. • Project Director and Principal Consultant for the development of a new Business Innovation Centre in Tullamore, Co. Offaly. Note: one CV included as an example This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/powerful-tender-proposal-and-bid-model-answer-example-3766
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