The maintainer in an RCM analysis meeting had a great idea for a new tool that would make a maintenance task safer and easier. However, when asked why he hadn't suggested it before, he responded that management never listened to his other ideas and didn't care what he thought, so he stopped trying. The document argues that equipment experts are an untapped resource who know the vulnerabilities and solutions, and that organizations should ask for their expertise through activities like RCM analysis to transform themselves.