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Lin YE, Biqi ZHU, Chenglong HU, Liang ZHANG
Fudan University, China
lzhang@fudan.edu.cn
On-the-fly Collaboration for
Legacy Business Process Systems
in An Open Service Environment
This study is partially supported by National Key R&D Program of China under grand No. 2017YFB1400604 and UNINET’s BADALING project.
Hong-Linh Truong
Aalto University, Finland
2019-07-05
Outline
n Motivation
n The L2L framework
¡ perceives change and propagates events
¡ fosters cross-enterprises collaboration in an
open environment
¡ Supports asset reuse with annotation
n Case study – the SSP problem in shipping
industry
n Conclusion & open issues
7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 2
Running Example – SSP
7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 3
Normal cases
Cases with
uncertainties
A solution which
gains extra
profits from
uncertainties
SSP
Motivation
n Business processes and services are shifted to
dynamic, distributed, and open environment à
Cross-enterprises collaborations heavily rely on
the capability of uncertainty handling
n Actions in open and collaborative spaces can
create new opportunities à e.g. Crossover
services
n As we seek for new profits, legacy assets, e.g.
business process models, should be reconditioned
without IT engineers’ intervention
7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 4
Related Work
n Cross-enterprise collaboration
¡ Ontologies-based approaches in a controlled world
¡ Difficulty in open environments
n No commitment (general)
n Autonomy (System of Systems)
n Unforeseen boundary (crossover services)
n Event handling
¡ IoT-enabler within a single enterprise in a large-scale
system
¡ Lack of effective solutions for event propagation across
boundary of enterprises
n Change management
¡ Configurable BPM with limited scenarios
¡ Dynamic modification at process instance level
¡ Fail to meet long-tail change requirements with legacy
business process models
7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 5
Research Questions
n SCHEME the effective approach
to support collaborations in open
environments
n FLEXIBILITY reaction to changes
or opportunities at runtime
n USABILITY mechanism to
facilitate long-tailed patches to
legacy business processes models
7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 6
The L2L Framework
n Coordinators for collaborations in open environments
n IoT incorporation for intra- and inter organizations
n Annotation-based patches by non-technicians
7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 7
Autonomous bees
(coordinators) help
flowers (legacy systems)
pollinated (collaboration),
yielding fruits (business values).
On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 87/5/19
Policy-based Reaction to
Situations with Uncertainties
7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 9
Policies
Processes Collaborations
for the SSP Problem
7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 10
What Bees’ Roles for Citrus
7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 11
7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 12
Another Example for crossover services
Quasi Liner of COSCO
n Praised as “A new business card for COSCO
SHIPPING Bulk Co., Ltd.: the quasi-liner”
Uncertainties
Ostrich
approach
(business
contracts)
Maximizing
service value
with changes
Adaptation
n The Achilles‘ Heel
¡ p -> (1-p) -> (1-p)k ,p<1
n The instant collaboration across
enterprises in an open world does need
synergism of services and IoT
Case Study –
Taking Advantage of Changes
7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 13
Evaluation against the RQs
7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 14
n SCHEME
¡ L2L is an effective approach to support
collaborations in open environment
n FLEXIBILITY
¡ Events from IoT propagate messages intra-
and inter-organizations, which enables smart
decisions for changes and opportunities
n USABILITY
¡ Annotation provides a non-intrusive mechanism
to facilitate long-tailed patches for legacy
business processes models
Conclusion
7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 15
n A framework L2L for cross-enterprise
collaboration against environment
uncertainties, including
¡ Coordinators leveraged collaboration scheme in open
environments
¡ Incorporation of IoT and sharing of information
resulted in flexibility for changes and opportunities
¡ The annotation-based patches facilitated long-tailed
functional and/or non-functional constraints by non-
technicians
Future work
n More applications to validate that L2L could
make added values for stockholders
n Complex systems with spatiotemporal
constraints
n Smart systems that reactive to situations
n Proactive measures against asynchronous
events or emergent opportunities
n Global validation with multiple local intentions
7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 16
Thanks
7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 17
Any
Comments & Discussion
are Welcome

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On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment

  • 1. Lin YE, Biqi ZHU, Chenglong HU, Liang ZHANG Fudan University, China lzhang@fudan.edu.cn On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment This study is partially supported by National Key R&D Program of China under grand No. 2017YFB1400604 and UNINET’s BADALING project. Hong-Linh Truong Aalto University, Finland 2019-07-05
  • 2. Outline n Motivation n The L2L framework ¡ perceives change and propagates events ¡ fosters cross-enterprises collaboration in an open environment ¡ Supports asset reuse with annotation n Case study – the SSP problem in shipping industry n Conclusion & open issues 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 2
  • 3. Running Example – SSP 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 3 Normal cases Cases with uncertainties A solution which gains extra profits from uncertainties SSP
  • 4. Motivation n Business processes and services are shifted to dynamic, distributed, and open environment à Cross-enterprises collaborations heavily rely on the capability of uncertainty handling n Actions in open and collaborative spaces can create new opportunities à e.g. Crossover services n As we seek for new profits, legacy assets, e.g. business process models, should be reconditioned without IT engineers’ intervention 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 4
  • 5. Related Work n Cross-enterprise collaboration ¡ Ontologies-based approaches in a controlled world ¡ Difficulty in open environments n No commitment (general) n Autonomy (System of Systems) n Unforeseen boundary (crossover services) n Event handling ¡ IoT-enabler within a single enterprise in a large-scale system ¡ Lack of effective solutions for event propagation across boundary of enterprises n Change management ¡ Configurable BPM with limited scenarios ¡ Dynamic modification at process instance level ¡ Fail to meet long-tail change requirements with legacy business process models 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 5
  • 6. Research Questions n SCHEME the effective approach to support collaborations in open environments n FLEXIBILITY reaction to changes or opportunities at runtime n USABILITY mechanism to facilitate long-tailed patches to legacy business processes models 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 6
  • 7. The L2L Framework n Coordinators for collaborations in open environments n IoT incorporation for intra- and inter organizations n Annotation-based patches by non-technicians 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 7 Autonomous bees (coordinators) help flowers (legacy systems) pollinated (collaboration), yielding fruits (business values).
  • 8. On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 87/5/19
  • 9. Policy-based Reaction to Situations with Uncertainties 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 9 Policies
  • 10. Processes Collaborations for the SSP Problem 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 10
  • 11. What Bees’ Roles for Citrus 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 11
  • 12. 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 12 Another Example for crossover services Quasi Liner of COSCO n Praised as “A new business card for COSCO SHIPPING Bulk Co., Ltd.: the quasi-liner” Uncertainties Ostrich approach (business contracts) Maximizing service value with changes Adaptation n The Achilles‘ Heel ¡ p -> (1-p) -> (1-p)k ,p<1 n The instant collaboration across enterprises in an open world does need synergism of services and IoT
  • 13. Case Study – Taking Advantage of Changes 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 13
  • 14. Evaluation against the RQs 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 14 n SCHEME ¡ L2L is an effective approach to support collaborations in open environment n FLEXIBILITY ¡ Events from IoT propagate messages intra- and inter-organizations, which enables smart decisions for changes and opportunities n USABILITY ¡ Annotation provides a non-intrusive mechanism to facilitate long-tailed patches for legacy business processes models
  • 15. Conclusion 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 15 n A framework L2L for cross-enterprise collaboration against environment uncertainties, including ¡ Coordinators leveraged collaboration scheme in open environments ¡ Incorporation of IoT and sharing of information resulted in flexibility for changes and opportunities ¡ The annotation-based patches facilitated long-tailed functional and/or non-functional constraints by non- technicians
  • 16. Future work n More applications to validate that L2L could make added values for stockholders n Complex systems with spatiotemporal constraints n Smart systems that reactive to situations n Proactive measures against asynchronous events or emergent opportunities n Global validation with multiple local intentions 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 16
  • 17. Thanks 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 17 Any Comments & Discussion are Welcome