The expression of Satisfaction & Dissatisfaction

1. SATISFACTION & DISATISFACTION
Conversation topic for Grade XI
Kalam Kudus High School
Medan
By: Poster Sagala, S.Pd

2. Asking about satisfaction and
dissatisfaction
• How do you like your room?
• Is everything O.K?
• Is everything satisfactory?
• Are you satisfied?
• Did you find our service satisfactory?
• Do you want to complain about something?
• Was something not to your satisfaction?
• Are you dissatisfied with something?

3. Expressing satisfaction
• I really like my new haircut.
• I’m completely satisfied with everything
you’ve done for me.
• It was satisfactory.
• Everything is fine, thank you.
• Everything was just perfect.
• I’m happy enough with it.
• It was okay. Not too bad
• Good enough.

4. Expressing dissatisfaction
• I am little dissatisfied with the service here
• I am a bit disappointed with the program.
• The food was lousy.
• I’m tired of working here.
• I don’t like the color.
• I have a complaint.
• I’m very dissatisfied with the condition.
• I want to make a complaint.

5. Responding Dissatisfaction
• I see.
• I’m sorry to hear that.
• I’ll look into it.
• I’ll see what I can do about it.
• I’ll try and take care of it.

6. Formal Situation
Satisfaction Dissatisfaction
Super!
Great!
Terrifi c!
Fantastic!
Horrible!
Very sad!
Annoying!
Disappointing!

7. Informal Situation
Satisfaction Dissatisfaction
… very pleased with …
… content with …
… satisfi ed with …
… very delighted with …
… displeased with …
… discontented with …
… dissatisfied with …
… disappointed with …

8. Conversation
• Waiter : Is everything O.K. here?
• Man : Yes, thank you. Everything is fine.
• Waiter : Is your steak satisfactory?
• Woman : Quite good.
• Waiter : How about your roast chicken, Ma’am?
Is it O.K. too?
• Woman : It’s just right. Just the way I like it.
• Waiter : Will there be anything else, then?
• Man : No, not at the moment.
• Waiter : Very well, then. Have a nice day.
• Man : Thanks.

9. Vocabularies related to expressing
satisfaction
• Satisfy (verb) = membuat kepuasan
• Satisfaction (noun) = kepuasan
• Satisfied (adj.) = puas
• Satisfying (adj.) = yang memuaskan
• Satisfactory (adj.) = yang puas
• Contented (adj.) = puas
• Pleased (adj.) = senang

10. Vocabularies related to expressing
dissatisfaction
• Dissatisfy (verb) = tidak membuat
puas
• Dissatisfaction (noun) = ketidak puasan
• Dissatisfied (adj.) = tidak puas
• Dissatisfying (adj.) = tidak memuaskan
• Dissatisfactory (adj.) = tidak memuaskan
• Discontented (adj.) = tidak puas
• Displeased (adj.) = tidak senang

11. Hopefully Being Useful for
Everyone
Thanks For watching