More than Just Lines on a Map: Best Practices for U.S Bike Routes
Presentation - K&S Building Management - 23 June 2011
1. Manager Training K & S BUILDING MANAGEMENT SERVICES 23 June 2011 Sydney, Australia
2. Today’s Agenda Welcome & introductions The building manager’s role Legal & contract controls Third party contracts Managing potential liability Ongoing training Questions
3. The Building Manager’s Role Play a key role in strata buildings Focused on building & operational matters Working for strata corporations & owners On site operation Direct contact with clients & users Multiple repeated actions Lots of compliance details
4. Legal & ContractControls Building managers recognised & regulated in NSW & QLD Involve controls on appointment, contract duration, duties & voting powers CTTT & QCAT powers to make orders Detailed contracts with strata corporations Medium & long term arrangements Mixed service arrangement between doer & arranger Indemnities & liability provisions
5. Third Party Contracts Third party contractors are common Relationships are complex & tricky Strata corporation is principal Manager is agent for strata corporation Agency role & principal needs disclosure Agency authority & limits must be respected Serious risk of direct liability to third party Serious risk of authority denial by strata corporation
6. Managing PotentialLiability There’s always exposure to liability Can be reduced but cannot be eliminated But always needs to be managed in different ways Communication – instructions, actions & issues Routines – standard processes, checklists, reminders, reports, etc Best Practices – search, adapt, develop & adopt Avoidance – identify worst risks & avoid them Remedies – fix or redo what doesn’t work or goes wrong
7. More Training The beginning of regular training Strata & Community Title Matters Legal & Contractual Matters Compliance Matters Practical Matters Business Matters Your Issues
8. Conclusions & Questions What have we learnt? Where do we go from here? What do we do differently? What are the next questions? Where do I find answers?
9. Contacting Me Contact me anytime about strata matters at … francesco@strataexperts.com.au And, follow my blog on worldwide strata matters at … www.francescoandreone.blogspot.com Find information about strata at my websites at … www.francescoandreone.com & www.strataexperts.com.au