1. SunGard Availability Services Announces General Availability of
Enterprise Cloud Services
Wayne, PA – February 2, 2011 — SunGard Availability Services announced the general
availability in North America of its Enterprise Cloud Services which will help customers tap into
the efficiency and cost advantages of a fully managed cloud environment with enterprise-grade
application availability and security.
Fully Managed Cloud Offering
An Infrastructure-as-a-Service (IaaS) solution, SunGard’s Enterprise Cloud Services are built on
best-in-class Vblock technology from VMware, Cisco and EMC (VCE). The solution delivers
managed compute, network, storage and security services that support customer production
applications. Cloud customers also benefit from access to SunGard’s broad portfolio of additional
managed hosting, storage and recovery services for heterogeneous, physical and virtual
environments.
SunGard’s Enterprise Cloud Services include both multi-tenant and dedicated private cloud
solutions and options for intrusion detection, which provide an added level of security for
customer environments, and database services that enable management of SQL databases.
SunGard Enterprise Cloud Services are backed by service level agreements (SLA) to ensure high
performance with 99.95 percent cloud infrastructure availability. The SunGard SLA stands out by
supporting both the VM infrastructure and hardware, which are monitored and supported 24/7
within secure SunGard data centers .
“With the launch of our fully managed, Infrastructure-as-a-Service solution, our goal is to deliver
not just an IT solution, but to address critical business challenges for our customers,” said Rob
Walters, vice president of product management at SunGard Availability Services. “Our customers
do not want to trade service for the financial flexibility and speed of provisioning that cloud offers.
They want both - and now they can have it.”
“Cycle30 has saved millions of dollars by using SunGard’s Enterprise Cloud Services,” said Jim
Dunlap, president of Cycle30, a SunGard Enterprise Cloud Services customer. “Speed-to-market
was important to Cycle30 and the cloud was a big help there. SunGard’s IaaS solution allowed
us to turn up our platform quickly, and that experience gave us confidence that SunGard will help
us serve customers on accelerated timelines.”

2. An Extension of SunGard’s Services
“Enterprises around the globe have trusted SunGard with their most secure, mission-critical
applications and infrastructure to provide continuous business operations for years,” said Bob
Laliberte, senior analyst at Enterprise Strategy Group. “SunGard is now leveraging that expertise
and experience to deliver organizations a secure, highly available enterprise cloud service. ESG
expects that organizations familiar with SunGard’s heritage of delivering enterprise-class
solutions will want to put SunGard on the short list of cloud services they are considering.”
In addition to the IaaS solution, SunGard offers Cloud Readiness Assessment and Migration
Services to help customers evaluate their environments and determine preparedness for
migration to the cloud.
SunGard’s Enterprise Cloud Services were previously in a controlled customer release. For more
information about SunGard’s Enterprise Cloud Services visit www.sungardas.com/cloud.
About SunGard Availability Services
SunGard Availability Services provides disaster recovery services, managed IT services,
information availability consulting services and business continuity management software to
10,000 customers in North America and Europe. With five million square feet of datacenter and
operations space, SunGard assists IT organizations across virtually all industry and government
sectors to prepare for and recover from emergencies by helping them minimize their computer
downtime and optimize their uptime. Through direct sales and channel partners, we help
organizations ensure their people and customers have uninterrupted access to the information
systems they need in order to do business. To learn more, visit www.sung ardas.com or
call 1-800-468-7483.
About SunGard
SunGard is one of the world’s leading software and technology services companies. SunGard
has more than 20,000 employees and serves 25,000 customers in 70 countries. SunGard
provides software and processing solutions for financial services, higher education and the public
sector. SunGard also provides disaster recovery services, managed IT services, information
availability consulting services and business continuity management software. With annual
revenue exceeding $5 billion, SunGard is ranked 380 on the Fortune 500 and is the largest
privately held business software and IT services company. For more information, visit
www.sungard.com.
Trademark Information: SunGard and SunGard logo are trademarks or registered trademarks of SunGard Data Systems
Inc. or its subsidiaries in the U.S. and other countries. All other trade names are trademarks or registered trademarks of
their respective holders.