Question # 1: What is culture? Question # 2: How do people do things? Question # 3: What values do people have?

1. Culture

2. Question # 1
What is culture?
Question # 2
How do we do things?
Question # 3
What values do we have?

3. Question # 1
What is culture?

4. Level 1
Results
Level 2
How do we do things?
Level 3
What values do we have?

5. The values that determine
how we do things around here.
Adapted from
Kofman, Fred: Conscious Business, p. 15.
https://hbr.org/2013/05/what-is-organizational-culture
http://ohs.anu.edu.au/publications/pdf/wp%207%20-%20Hopkins.pdf
http://www.strategy-business.com/article/11108?pg=all
Definition of culture

6. Culture is what we do without asking.
https://hbr.org/2011/03/culture-trumps-strategy-every

7. Culture is made of habits that people find familiar and
comfortable. When people do things instinctively and
repetitively, we talk about culture.
Example
When people, who work for company x, consistently listen to
people, who talk, until they have finished saying what they want
to say, listening is a key part of the communication culture.
Adapted from
http://www.strategy-business.com/feature/10-Principles-of-Organizational-Culture

8. Culture is the learned or shared knowledge,
beliefs, traditions, customs, rules, arts, history,
folklore and institutions of a group of people
used to interpret experiences and to generate
social behaviour.
http://www.healthcarechaplaincy.org/userimages/Cultural_Spiritual_Sensitivity_Learning_%20Module%207-10-09.pdf

9. Hofstede, Geert: Cultures and Organizations, p. 371.
Organizational culture represents the
psychological assets of the organization
that predict its material assets 5
years from now.

10. http://eco.ittralee.ie/personal/theories_III.php
Culture is a learned set of shared
interpretations about beliefs, values,
and norms, which affect the behaviours
of a relatively large group of people.

11. The notion that behavior change leads to attitude change can
be traced back to the 1950s, to psychologist Leon Festinger and
his theory of cognitive dissonance.
Festinger argued that when people are induced to act in new
ways, even if those new behaviors feel unfamiliar or wrong at
first, their need for consistency will gradually affect the way they
think and feel. They will seek out reasons to justify their new
actions - both rationally and emotionally.
http://www.strategy-business.com/article/11108?pg=all

12. Culture is learned and shared ways of
behaving appropriately in social settings.
http://www.beyondintractability.org/audio/kevin_avruch/?nid=2406

13. Corporate cultures are moved not by
what top managers say or write, but
by who they are and what they do.
Hofstede, Geert: Cultures and Organizations, p. 376.

14. Question # 2
How do we do things?

15. Level 1
Results
Level 2
How do we do things?
Level 3
What values do we have?

16. It is much easier to change the way
people do things than change values
people have / change the way people think.
http://hbr.org/2014/05/blue-ocean-leadership/ar/2
http://www.strategy-business.com/article/11108?pg=all
http://www.blueoceanstrategy.com/blue-ocean-leadership/q-a/what-happens-when-leaders-arent-capable-of-expected-actions/

17. A resources company in the Middle East was seeking to
make its workplace safer. To change the way people do
things, a clean-up-event was organized. Picking up
trash helped people develop care for each other and helped
them speak up when they noticed an unsafe situation.
The change in behaviour helped change values of people.
http://www.strategy-business.com/feature/10-Principles-of-Organizational-Culture

18. Further inspiration
http://www.frankcalberg.com/

19. Question # 3
What values do we have?

20. Level 1
Results
Level 2
How do we do things?
Level 3
What values do we have?

21. I
Individual / self
We
Relationship / community
It
Task
Have
Well-being
Meaning
Happiness
Solidarity
Connectedness
Belonging
Profitability
Growth
Do
How you think
How you feel
How you act
How we communicate
How we do meetings
How marketing,
selling, and delivery
is done
Be Personal values /
beliefs
Shared values
Capital:
Infrastructure
Adapted from
Kofman, Fred: Conscious Business, p. 14.

22. The term “value” is derived from the latin
word “valere”, to be worthy or strong.
http://www.nyu.edu/projects/nissenbaum/papers/values_and_valuing.pdf

23. The basic values of a multinational business
organization are determined by the
nationality and personality of its founder /
founders and later significant leaders.
Hofstede, Geert: Cultures and Organizations, p. 402.

24. Questions to discover your values
http://www.frankcalberg.com/what-values-do-you-have