The document discusses managing emotions. It provides questions and links to resources about emotions. Some key points include:
- Emotions influence learning and performance, with positive emotions associated with better outcomes and negative emotions hindering performance.
- Social and emotional intelligence involves understanding one's own and others' feelings and responding appropriately based on that awareness.
- Emotions drive decision making, with emotions like greed, fear, altruism, envy, pride and shame influencing whether and how quickly people make purchases and choices.
- Changing one's focus or perspective can alter emotional states, like focusing on smiling people when presenting to feel more confident, or being less optimistic to feel less anger. Managing emotions is important for well
7. Helping children manage their emotions
lowers “stress” hormones and
releases “feel good” hormones in
children and carers.
http://www.kidsmatter.edu.au/sites/default/files/public/KMC_201205-03_coping-skills-for-emotions.pdf
8. Self awareness requires being able to
recognize one’s feelings in the context of
others and knowing what to do and how to
respond in specific situations.
http://www.myatp.org/wp-content/uploads/2012/06/Synergy-Vol-4-Dzubak-Competence.pdf
10. Accept your feelings, they are okay.
It is how you behave when you feel something
intensely that can become problematic.
http://www.unifamcounselling.org/__data/assets/pdf_file/0020/71318/Unifam_Resource_Sheet_1_-_Managing_Emotional_Reactions.pdf
13. Some things in life cause people to feel, these are called
emotional reactions. Some things in life cause people to
think, these are sometimes called logical or intellectual
reactions.
Thus life is divided between things that make you feel and
things that make you think. The question is, if someone is
feeling, does that mean that they are thinking less? It
probably does.
http://cnx.org/content/m14358/latest/
14. Colour causes more emotion than black
and white.
So anything with more colour in it is going
to be more emotional to look at.
http://cnx.org/content/m14358/latest/
15. If you walk into a room smiling, you’re more
likely to create a culture of joy than if you wear
a neutral expression.
People will smile back and start to mean it.
https://hbr.org/2016/01/manage-your-emotional-culture
16. Happy faces trigger an approach
response.
http://www.your-brain-at-work.com/files/NLJ_SCARFUS.pdf
23. Question # 6
How does the way we feel
influence how we do things?
24. Emotions such as anger, anxiety, and sadness
have the potential to distract students’
learning efforts by interfering with their
ability to attend to the tasks at hand.
http://www.learner.org/courses/learningclassroom/support/05_emotions_learning.pdf
25. Students learn and perform more
successfully when they feel secure, happy,
and excited about the subject matter.
http://www.learner.org/courses/learningclassroom/support/05_emotions_learning.pdf
26. Positive emotions are consistently associated with better
performance, quality, and customer service.
This holds true across roles and industries and at various
organizational levels.
https://hbr.org/2016/01/manage-your-emotional-culture
27. Negative emotions such as group anger, sadness, fear,
and the like usually lead to negative outcomes,
including poor performance and high turnover.
https://hbr.org/2016/01/manage-your-emotional-culture
28. Social intelligence is both knowing
what the person is feeling and acting
effectively based on that.
http://www.npr.org/templates/story/story.php?storyId=6368484
29. 1. Greed
If I make a decision now, I will be rewarded.
2. Fear
If I don't make a decision now, I'm toast.
3. Altruism
If I make a decision now, I will help others.
4. Envy
If I don't make a decision now, my competition will win.
5. Pride
If I make a decision now, I will look smart.
6. Shame
If I don't make a decision now, I will look stupid.
All buying decisions
stem from the
interplay of these
6 emotions:
http://www.inc.com/geoffrey-james/6-emotions-that-make-customers-buy.html
32. To feel good when doing a presentation for
people, focus on a person who is nodding
and smiling at you.
https://hbr.org/2014/05/make-your-emotions-work-for-you-in-negotiations/
33. To get less angry in life, be less optimistic /
less hopeful about life.
https://youtu.be/coiCkmcKjX8