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SAP focusgroep ADM
for
Business Transformation
Topics BPM focusgroup
BPM framework

Focusgroup ADM

© Frank Luyckx

Netweaver BPM

Focusgroup BPM
ADM = The New Way of implementing SAP

SAP focus group ADM
SAP focus group ADM
VNSG-themadag 'Realtime BPM' | 9 december 2010
https://www.youtube.com/watch?v=AoKmV7Hdvec
Objectives ADM focusgroup
CusNew
markets
tomers

New
InnoinnoNew
New
Products vations Markets
products vations customers

Business Model

Process Model

Adoption

Legacy

CRM

New implementation

Applications

ERP

Modernization

SCM
Integration

SAP focus group ADM
ADM improvement cycle => alignment
Business architect

ICT
management:
Reduce ICT costs
Business Model
Architecture

Operational
excellence
manager

E2E

E2E

Process
Performance
Management

Process based
Business
Design

Business
process
architect

© F ran k L u ck x
y

BPM governance
E2E
E2E

Risk &
Compliance
officer

Process

Compliance &

Implementation
&

Change
Management

Orchestration

E2E
Template
Management
for SAP

BPM
management:
Increase profitability

ALM support manager

Solution
architect
ADM best practices & tooling
Standard Corporate Process Model
with global, local and harmonized processes

BPM
Organization
Jr en
u ge
g
Sa le e
ttr
CE
CEO
O

Fra nk
Volmer
Pro gra m
Mana er
g

Cl u s
a
Pe t re s n
o
BPM( CPO)
ma n g e r
a

Monik a
BAUDIS CH
Fin a n a l
ci
Ma n a e r
g
©F a n L u k x
r k yc

Robe r
t
THOMSON
Bu s n e s
is
Ar c ti e t
h c

Pe e r
t
SONNTAG
Gl o a E2 E
b l
Bu s n e s
is
Own e r

Pete r
MAY
Bus ne s
i s
Pro c es
s
Ana y ts
l

Gunnar

o ha nn
J a
el m n
F d a
T Arc h ie c t
I t

Lin da
ROSE FELD
N
Org a in s ti n a l
a o
Ch n g e
a
Ma a g re
n

Eti enn
e
DUCRET
Knowle dg
e
Manag r
e

BPM Approach
& Standards

Car
l
BRAUN
Hea o
d f
Serv ic e
Cen er
t

Ste v e
MCAL L IS T R
E
Bu is n s s
e
Op e a o n s
r ti
Ma n a e r
g

OLSSON
I T Sy s em
t
Support
M a ager
n

Wolfg a ng
BE KER
C
He d o fGRC
a
Org a z a o n
n i ti

Ma c u s
r
ANDER EN
S
Ma a g e ,r
n
Op re ta o a l
in
Ex e e n c
c l e

BPM objectives
Roles

Process Structure &
Levels

Responsibilities
Steering Committee

Communications Portal &
Process improvements
Productivity Strategy

Financial
Pers pective

Improve Cost
Structure

Business Model &
business objectives

Business Value
Architecture

Tools

Corporate Process Model
& Industry Best Practices

Growth Strategy

Long-Term
Shareholder Value
Increase Asset
Utilizatio n

Business Model Cockpit
& Project Portfolio

Standards,
Conventions,
Handbook, Guidelines

Expand
Customer Value

Expand Revenue
Oppo rtunities

Customer Value Proposition

Customer
Perspective

Cost
Price

Quality

Selection

Availability

Functionality

Product / Service Attributes

Innovation
Processes

Internal
Perspective

•Opportunity ID
•R&D Portfolio
•Design/Develop
•Launch
Product Leadership

Supply chain
management
•Supply
•Production
•Distribution
•Risk Management
Operational excellence

Service

•Maintenance
•Consultancy
•Co- development
•Relationship
Customer intimacy

Market & Sell
Products
•Acquisition
•Live time valu e
•Retention
•Growth
Expand customers

Experts

Logistics

Service

Sales

Knowledge

Benchmarks

Satisfaction

Market info

Innovation

Leadership

Collaboration

Initiatives

Competencies

Learning and
Growth
Perspective

Partnership

Relationship

Customer
Service

Technolo gies

GRC

Relationships

Brand
Image

E2E

E2E

Process
Performance
Management

Process based
Business
Design

EH&S and Social
responsibility
•Environment
•Safety and Health
•Employment
•Community
Good citizenship

Human
Information
Organization
Growth

Performance cockpit &
Best practice KPI’s & PPI’s

Enterprise architecture &
Project best practices
© Fra n L u ck x
k y

BPM & SSM Governance

SAP BusinessObjects Risk
Aggregated Detection of Risks
and Control Monitoring
SAP
SAP Environment
BusinessObjects
Health & Safety
Global Trade
Compliance
Services
Bu siness Management

E2E

Processes

SAP
BusinessObjects
Access Control

E2E

Process

Compliance &

SAP
BusinessObjects
Process Control

Implementation
&

Change
Management

GRC best practices &
Identity Access Management

Orchestration

Business Requirements
& SAP best practices

E2E
Template
Global process design

1

Management
SAP Solution Manager

Standard
Processes

Harmonized
and Local
Processes

3
Loc al
Variant

2

Template
(temp late project)

Update
proc es ses

Global bus iness design

Co mpare & adjus t

9

Summit

Co py template
t o & from
im plementation
Projec t

EWA & OSS
(Solution)

Is sues &
Change
reques ts

Update
Template

(Implemen tation
(Implementation)
project)

1

Applic ation
monit ors

CTR

Roll-out / New release

OMQ

6

5

Roll outs

9

OMP
CTD

Project Landscape

Regress ion Test Plan
(multiple tes t pack ages )

Implementation Test plan
(multip le test pac kages)

(Impleme nta tion proje ct)
with unit te st scripts a nd E-Catt

2
OMD

8
7

4

7

OMP
Tran sport
Requests

5
CTQ

3
Template Test Plan
(multiple E2E test pac kages)

CHARM
(Maintenan ce project)

IMG projec t
Transport
Reques ts

CTD

SAP Soluti on Manager

( temp late pro ject )
with unit te st scripts a nd E-Catt

4

8

Compare
& adjust

IMG
projec t

for SAP

BPmon
(So lutio n)

Auth, RICEF
Copy templat e
to
Roll-out
projec t

Operation s

6

D ocs, Config
Test, training

Roll-out
Publish for
Project &
Stakeholders

E2E Process based change
& knowledge management

Implementation

Sync hronize

CTQ

CTR

OMD

OMQ

OMP

Production Landscape
Pro ject Land scape

Template harmonization
& CHARM /alert management

Pro ductio n Land scap e

E2E Process based testing
& issue management

E2E process orchestration
& BPMS workflows / ESB
Copyright Frank Luyckx
Example topics ADM focus group for the
Business process transformation manager
Business architect:
• Business strategy allignment (Osterwalder)
• Dynamic business models (Vision waves)
• Stakeholder management
• Business Value management

Business
Value
Architecture

Operational excellence manager:

E2E

E2E

Process
based
Business
Design

Process
• E2E Process performance management
Performance
• Lean / Six sigma value stream analysis
Management
• Business improvement portfolio
• E2E process communication / requirements

Business process architect:
• Industry process models (AP/QC)
• BPA (Roles, KPI’s, Risk, SAP trx)
• ASAP documentation and V-model
• Enterprise Architecture (TOGAF/LEAD)

© F ran k L u ck x
y

BPM governance

Risk & Compliance officer:
• E2E process organization & ownership
• Role based E2E training & procedures
• Role based SAP authorization design
• GRC compliancy and validation audits

E2E

• BPM architecture
• BPM alignment
• BPM strategy
• BPM roadmap

Compliance &

E2E
Process
Integration &

Change
Management

Validation
E2E

Solution architect:
• Application design across platforms
• Reusable customizing/ applications/ ESR
• Sharing best practices/ business rules
• E2E process execution (BPMS)

Template
Management
for SAP

ALM support manager:

SAP focus group ADM

• Singles source of truth / project portfolio management (Agile)
• ALM platform (IT service / E2E test management)
• Integration platform / Process orchestration (BPMN)
• (Global) E2E Template management & E2E system monitoring
ASAP 8 Agile methodology

SAP focus group ADM
SAP support inspired by design thinking

SAP focus group ADM
Agile way of implementing changes / RFC

SAP focus group ADM
Cloud Model for SAP OnPremise Landscapes

SAP focus group ADM
Next steps
•
•

•
•
•
•

SAP representative of Business Transformation services
SAP Trend watcher for Business Transformation services &
Advanced Delivery Management
Core team members to compose the agenda for the meetings
Coperation with other SAP focusgroups (CCE, SSM, BPM, )
Multi disciplinaire presentations (HANA, ARIS, BSC, PO, SSM)
Customer cases / roadmaps in which the triad of Business
transformation management is being discussed:

SAP focus group ADM
Thank you
for your attention

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SAP focusgroup ADM for business transformation

  • 2. Topics BPM focusgroup BPM framework Focusgroup ADM © Frank Luyckx Netweaver BPM Focusgroup BPM
  • 3. ADM = The New Way of implementing SAP SAP focus group ADM
  • 5. VNSG-themadag 'Realtime BPM' | 9 december 2010
  • 7. Objectives ADM focusgroup CusNew markets tomers New InnoinnoNew New Products vations Markets products vations customers Business Model Process Model Adoption Legacy CRM New implementation Applications ERP Modernization SCM Integration SAP focus group ADM
  • 8. ADM improvement cycle => alignment Business architect ICT management: Reduce ICT costs Business Model Architecture Operational excellence manager E2E E2E Process Performance Management Process based Business Design Business process architect © F ran k L u ck x y BPM governance E2E E2E Risk & Compliance officer Process Compliance & Implementation & Change Management Orchestration E2E Template Management for SAP BPM management: Increase profitability ALM support manager Solution architect
  • 9. ADM best practices & tooling Standard Corporate Process Model with global, local and harmonized processes BPM Organization Jr en u ge g Sa le e ttr CE CEO O Fra nk Volmer Pro gra m Mana er g Cl u s a Pe t re s n o BPM( CPO) ma n g e r a Monik a BAUDIS CH Fin a n a l ci Ma n a e r g ©F a n L u k x r k yc Robe r t THOMSON Bu s n e s is Ar c ti e t h c Pe e r t SONNTAG Gl o a E2 E b l Bu s n e s is Own e r Pete r MAY Bus ne s i s Pro c es s Ana y ts l Gunnar o ha nn J a el m n F d a T Arc h ie c t I t Lin da ROSE FELD N Org a in s ti n a l a o Ch n g e a Ma a g re n Eti enn e DUCRET Knowle dg e Manag r e BPM Approach & Standards Car l BRAUN Hea o d f Serv ic e Cen er t Ste v e MCAL L IS T R E Bu is n s s e Op e a o n s r ti Ma n a e r g OLSSON I T Sy s em t Support M a ager n Wolfg a ng BE KER C He d o fGRC a Org a z a o n n i ti Ma c u s r ANDER EN S Ma a g e ,r n Op re ta o a l in Ex e e n c c l e BPM objectives Roles Process Structure & Levels Responsibilities Steering Committee Communications Portal & Process improvements Productivity Strategy Financial Pers pective Improve Cost Structure Business Model & business objectives Business Value Architecture Tools Corporate Process Model & Industry Best Practices Growth Strategy Long-Term Shareholder Value Increase Asset Utilizatio n Business Model Cockpit & Project Portfolio Standards, Conventions, Handbook, Guidelines Expand Customer Value Expand Revenue Oppo rtunities Customer Value Proposition Customer Perspective Cost Price Quality Selection Availability Functionality Product / Service Attributes Innovation Processes Internal Perspective •Opportunity ID •R&D Portfolio •Design/Develop •Launch Product Leadership Supply chain management •Supply •Production •Distribution •Risk Management Operational excellence Service •Maintenance •Consultancy •Co- development •Relationship Customer intimacy Market & Sell Products •Acquisition •Live time valu e •Retention •Growth Expand customers Experts Logistics Service Sales Knowledge Benchmarks Satisfaction Market info Innovation Leadership Collaboration Initiatives Competencies Learning and Growth Perspective Partnership Relationship Customer Service Technolo gies GRC Relationships Brand Image E2E E2E Process Performance Management Process based Business Design EH&S and Social responsibility •Environment •Safety and Health •Employment •Community Good citizenship Human Information Organization Growth Performance cockpit & Best practice KPI’s & PPI’s Enterprise architecture & Project best practices © Fra n L u ck x k y BPM & SSM Governance SAP BusinessObjects Risk Aggregated Detection of Risks and Control Monitoring SAP SAP Environment BusinessObjects Health & Safety Global Trade Compliance Services Bu siness Management E2E Processes SAP BusinessObjects Access Control E2E Process Compliance & SAP BusinessObjects Process Control Implementation & Change Management GRC best practices & Identity Access Management Orchestration Business Requirements & SAP best practices E2E Template Global process design 1 Management SAP Solution Manager Standard Processes Harmonized and Local Processes 3 Loc al Variant 2 Template (temp late project) Update proc es ses Global bus iness design Co mpare & adjus t 9 Summit Co py template t o & from im plementation Projec t EWA & OSS (Solution) Is sues & Change reques ts Update Template (Implemen tation (Implementation) project) 1 Applic ation monit ors CTR Roll-out / New release OMQ 6 5 Roll outs 9 OMP CTD Project Landscape Regress ion Test Plan (multiple tes t pack ages ) Implementation Test plan (multip le test pac kages) (Impleme nta tion proje ct) with unit te st scripts a nd E-Catt 2 OMD 8 7 4 7 OMP Tran sport Requests 5 CTQ 3 Template Test Plan (multiple E2E test pac kages) CHARM (Maintenan ce project) IMG projec t Transport Reques ts CTD SAP Soluti on Manager ( temp late pro ject ) with unit te st scripts a nd E-Catt 4 8 Compare & adjust IMG projec t for SAP BPmon (So lutio n) Auth, RICEF Copy templat e to Roll-out projec t Operation s 6 D ocs, Config Test, training Roll-out Publish for Project & Stakeholders E2E Process based change & knowledge management Implementation Sync hronize CTQ CTR OMD OMQ OMP Production Landscape Pro ject Land scape Template harmonization & CHARM /alert management Pro ductio n Land scap e E2E Process based testing & issue management E2E process orchestration & BPMS workflows / ESB Copyright Frank Luyckx
  • 10. Example topics ADM focus group for the Business process transformation manager Business architect: • Business strategy allignment (Osterwalder) • Dynamic business models (Vision waves) • Stakeholder management • Business Value management Business Value Architecture Operational excellence manager: E2E E2E Process based Business Design Process • E2E Process performance management Performance • Lean / Six sigma value stream analysis Management • Business improvement portfolio • E2E process communication / requirements Business process architect: • Industry process models (AP/QC) • BPA (Roles, KPI’s, Risk, SAP trx) • ASAP documentation and V-model • Enterprise Architecture (TOGAF/LEAD) © F ran k L u ck x y BPM governance Risk & Compliance officer: • E2E process organization & ownership • Role based E2E training & procedures • Role based SAP authorization design • GRC compliancy and validation audits E2E • BPM architecture • BPM alignment • BPM strategy • BPM roadmap Compliance & E2E Process Integration & Change Management Validation E2E Solution architect: • Application design across platforms • Reusable customizing/ applications/ ESR • Sharing best practices/ business rules • E2E process execution (BPMS) Template Management for SAP ALM support manager: SAP focus group ADM • Singles source of truth / project portfolio management (Agile) • ALM platform (IT service / E2E test management) • Integration platform / Process orchestration (BPMN) • (Global) E2E Template management & E2E system monitoring
  • 11. ASAP 8 Agile methodology SAP focus group ADM
  • 12. SAP support inspired by design thinking SAP focus group ADM
  • 13. Agile way of implementing changes / RFC SAP focus group ADM
  • 14.
  • 15. Cloud Model for SAP OnPremise Landscapes SAP focus group ADM
  • 16. Next steps • • • • • • SAP representative of Business Transformation services SAP Trend watcher for Business Transformation services & Advanced Delivery Management Core team members to compose the agenda for the meetings Coperation with other SAP focusgroups (CCE, SSM, BPM, ) Multi disciplinaire presentations (HANA, ARIS, BSC, PO, SSM) Customer cases / roadmaps in which the triad of Business transformation management is being discussed: SAP focus group ADM
  • 17. Thank you for your attention