This document provides an outline for a course on designing training. The course will cover various topics related to instructional design including integrating instructional systems design principles, creating detailed training plans and lesson plans, applying learning principles, and defending pedagogical choices in training design. The tentative course outline lists topics to be covered each class such as introductions, models of instructional design, lesson planning assignments, and a course test. The document also provides administrative information about the instructor, expectations for student conduct in class, and context about how the course fits into a certificate program.
3. TETR 9031 Designing Training: The facts
1. Integrate simple IDS (Instructional Systems Design) principles into a learning program
2. Create detailed training plans and corresponding lesson plans
3. Apply learning principles to enhance retention and transfer of learning
4. Defend the pedagogical basis of choices made when designing training and lesson plans.
What you can expect from our time together:
• The real world of ID
• The alphabet soup of ID: ADDIE, ISD, CSTD, LP, SKA, SME, ILT, KCAASE
• You say Pedagogy, I say Andragogy, let’s just call it training
• The myth of learning styles
• Lesson Planning for dummies (not)
• E-Learning: Are live teachers dead?
• Mission (Im)possible: Building courses people want to go to
• The biggest problem in corporate training and how to fix it
And what do YOU want to get out of this course?
Course Outcomes
4. Making connections helps learners focus on their learning
goals while becoming comfortable with peers
CETD-101 Assessing Performance Needs
CEDT-102 Designing Training
CETD-103 Facilitating Training
CETD-104 Evaluating Training
CETD-105 Practicum
Completion of the Certificate gives you the
equivalent of 1 year of work experience
towards the CSTD CTDP designation.
4
Designing Training is a required
course in the T&D Certificate program
5. CETD 102 Designing Learning
TENTATIVE Course Outline
Assignment
Feb 21 Introductions and course overview
The World of ID
Your Design Philosophy
Malcolm Knowles: A Name to Remember
Pedagogy v. Andragogy
What is Learning Anyway?
ID Models
Study Chapter 3 and 5
Develop 6 questions from the content
Feb 28 Lesson Planning Assignment 1 Learning Objectives – 25 %
Mar 7 Lesson Planning continued Assignment 2 Lesson Plan – 25%
Mar 14 Course Planning & Other Important Matters Test 25%
Assignment 3 LP and slides – 25% due by Mar 21
The passing grade for this course is 50%
Outline and Evaluation
6. Admin
• Fire exits, smoking areas & washrooms
• Normal class timing & routine
• What if you have issues?
1. Prof: Frank Morris frankrmorris@hotmail.com
2. Department Chair Mary Devine 416-289-5000 x2505
3. Student Affairs
6
Almost the end of admin
7. 7
How should we be together?
• Cell phones on
silent/vibrate mode
• No sidebar conversations;
One person speaks at a
time
• Respect each others’
opinions
• “I don’t know” or “Pass”
is an acceptable response
to any question
• Food/drink
• Late or missed class
• What else?
10. • Instructional
design: A process that
results in a combination
of strategies, activities,
and resources to facilitate
learning.
• Instructional
designer: A person
with the competencies to
design instruction.
What is instructional design?
What is ID? By Joel
Gardner 4:46
What does an ID do? By Joel
Gardner 4:43
11. Making connections helps learners focus on their learning
goals while becoming comfortable with peers
Instructions:
1. Each group analyses
multiple ID job postings
2. As a group, determine:
• What Knowledge, Skill and
experience do they need
in common?
• Any other requirements
for the job?
3. You have ___ minutes.
11
Instructional design is an in-demand skill set
Group
12. Making connections helps learners focus on their learning
goals while becoming comfortable with peers
12
There is no universally accepted set of ID
competencies
CSTD
13. According to the CSTD, what knowledge,
skills and attitudes do ID’s need?
14. The World of Instructional Design is crowded
IDTRAINER
GRAPHIC
ARTIST PROJECT
MGR
CLIENT
WEB
DESIGNER
SME
LEARNERS
17. • Round-Robin
– What went well this morning? What would you change?
• Summary
– 3-2-1 summary technique
• What’s happening this afternoon?
• Q & Eh?
Before we go to lunch…
19. What’s the diff?
Educating Training Developing
• Skills, Knowledge
and Attitudes
(SKA) to be used
in the future
• SKA for current
roles
• SKA needed for
future roles
20. 20
What is your ID philosophy?
A B C D
1. The purpose
of teaching is
to…
Transmit accepted
knowledge and wisdom;
Create more efficient &
effective workers,
create ‘educated’
individuals able to fulfill
societal roles
Perfect the
individual; Create
experts in their field
who can teach
others and discover
new things
Develop practical
problem solving
and social skills;
Create better group
members, workers
and citizens
Set and work towards
achieving personal
goals; Improve the self
in terms of what the
student wants
2. Control over
the learning
process is the
responsibility
of…
Instructors or Managers
who set expectations
and outcomes
Instructors who
model what experts
know and do;
Students acquire
skills, knowledge and
attitudes of experts
Learners add to
instructor’s goals;
Instructor is a
guide who provides
organization and
structure
Learners ask
questions and seek
answers; Instructor
provides support only
as needed
3. Instructional
methods should
include…
Established curriculum,
technical training, ‘drill
& kill’, standardized
testing and ranking
Lecture, readings,
case analysis,
Q&A, discussion;
assessed against
objective
standards, all may
pass or all may fail
Projects,
experiments, group
investigation,
cooperative learning,
portfolios, pass/fail
grading
Experiential and
discovery learning,
individual projects and
self-study; self-
assessment
BEHAVIORIST LIBERAL PROGRESSIVE HUMANIST
21. 21
Malcolm Knowles 1913-1997
• Father of adult education
• Coined the term “Andragogy” in
contrast to Pedagogy
• Knowles’ AREA principles of adult
teaching and learning:
– Autonomy
– Readiness
– Experience
– Action
Spotlight on Malcolm Knowles 3:41
22. FITB: Pedagogy vs. Andragogy
Pedagogy (Children) Andragogy (Adults)
1. Objectives are predetermined
and inflexible
2. Learners are inexperienced or
uninformed
3. Passive teaching methods,
like lectures, are used
4. Teacher controls timing and
pace
5. Students contribute little of
their experiences
6. Learning is content-centred
7. Teacher is the primary
resource who provides ideas
and examples
1. Objectives are _________
2. Learners have _________to
contribute
3. _________teaching methods,
like group exercises, are used
4. Participants _________timing
and pace
5. Participant _________is vital
6. Learning is _________
7. _________are the primary
resource who provide ideas and
examples
Adult Learning in Under 3 Minutes vid
24. What is learning?
What does
learning have to
do with listening?
Is telling the same
as teaching?
Learning is the process of acquiring,
encoding and recalling knowledge, skills
and attitudes (KSA) when needed.
25. 25
The Conscious Competence Model:
4 Stages of Learning
Unconscious
Incompetence
• “I don’t know what I don’t
know
Conscious
Incompetence
• “I know what I don’t know”
Conscious Competence
• “I know and it’s starting to
show”
Unconscious
Competence
• “I don’t even think about
what I know”
These students
need to be shown
that they don’t
know.
These students have
mastered their new
SKA. Challenge them. These
students have
acquired new
SKA and need
practice.
These students
need help to
acquire new SKA.
4 Stages of Learning vid 2:09
26. What do you think?
HR wants to hold a short webcast on the topic of Career
Management. The objective is for employees to take
responsibility for their own career paths rather than
relying on management to do it for them. The webcast
will also provide practical ideas for how to do this.
You know that learning requires acquiring, encoding
and recalling new information and skills.
1. What should we do to address those employees who
are Unconsciously Incompetent, i.e. don’t know that
this is even an issue?
2. How do we move employees from CI to CC to UC?
27. ID Models guide the overall process of
designing and developing materials
that teach.
28. This course fits into the Instructing Adults
Certificate program
Instructional designers borrowed the ADDIE
model from software engineering
29. This course fits into the Instructing Adults
Certificate program
The Dick and Carey model modified
ADDIE specifically for instructional
designers
NEEDS
30. Activity: The ADDIE concept
Purpose: To practice and demonstrate understanding of a concept by classifying elements
of the concept into proper categories
Grouping: 3-5
Timing: About 10 minutes to perform task, about 10 minutes to debrief
Instructions:
1. Form groups
2. Arrange tasks under the headings of A, D, D, I, E
Debrief:
• What?
• So What?
• Now What?
Small Groups
31. Some stats from ASTD State of the
Industry report
Where do you see yourself or
your department/organization?
32. A framework for designing training
Intro
•Context
•Objectives
•Map
•Benefits
Engage and foster
learning
•Lecture & demo
•Discussions & activities
•Practice & feedback
•Powerful questions
•Media
Close
•Summary
•Deeper Dive
•Transfer
•Transition
Create a positive learning environment
• Set up room
• Welcome learners
• Use names
• Employ icebreakers
Prepare to teach
• Logistics
• Prep
• Analyze
learners &
stakeholders
BEFORE DURING AFTER
• Manage behavior
• Apply AREA principles
• Develop class guidelines
• Evaluate
training
• Assess
learning
• Lesson Plans
• Facilitator Guides
• Participant
Manuals
• Course Plans
33. • Think-Pair-Share (TPS) Summary
– What was the most interesting, thought-provoking thing you heard
today?
• Want to learn more?
– Search YouTube for Anna Sabramowicz
• Study Chapter 3 Learning & Motivation and 5 Training Design:
– Develop 6 questions (3 from each chapter) based on the content that
you can ask your classmates next Saturday
• Next week:
– Learning Styles, Bloom’s Taxonomy, Learning Objectives, Lesson Plans
• Q & Eh?
Before we go…
Notas del editor
APK
N/A
Agenda/Map
Place agenda on whiteboard
Objectives
Meet several of your class colleagues
Know the arc of the course and how you’ll be evaluated
Know what ID is and what ID”s do
Appreciate ID as an interesting, in-demand and well-paid occupation
Benefits
Helps you in acquiring your Certificate in Training and Design
Help your org improve performance and achieve business goals
Help students improve themselves, gain new skills and capabilities, grow
Context
N/A
Education
Work
Teaching
Course Outcomes are a contract between college and students
Ignore course outline in Contract
HAND OUT COURSE OUTLINE
Explain that it may change as we get into the course but we’ll still meet all 4 learning outcomes
ASK:
Why do most classes start with an icebreaker or opening activities?
To involve students in a low-risk activity which encourages further participation
To activate prior knowledge APK
To connect with other students to start forming a mutually supportive learning community
What do you want to leave this course knowing how to do?
What is current job role?
What experience do you have teaching or designing instruction?
ALTERNATIVE
Introduce yourself to someone NEW
Think about and share with partner:
One thing you want to learn TONIGHT
One thing you want to learn DURING THIS COURSE (4-5 min)
DEBRIEF:
ASK FOR VOLUNTEER TO RECORD:
Record learning goals on f/c in 2 columns. Will be used later when course outline is reviewed
Ask about:
Prior experience teaching or designing teaching
Education
Note:
Age and gender
Language and indications of SES
Explain to students that this is a way of doing Learner Analysis and creating a social learning environment
Normal class routine:
Start at 9:30 sharp with one or more breaks
In class, we’ll break up the night into 2 or 3 sections separated with a break.
Lots of individual and small group exercises.
Finish no later than 5
Refer to the “Ground Rules” stressing that the quality of the learning depends on everyone’s participation, cooperation and respect for one another.
“What rules should we agree to govern ourselves by during this course?”
Cell phones
Participation
Missed classes
Late
Food and drink
What else?
ID is an emerging profession and systematic process focused on creating and improving human performance
ID’s don’t just create instruction; they help learners acquire new capabilities so they can do the things they want to do
ID creates the maps that guide learners towards their goals
is systematic, guided by models of human performance and based on open-systems theory
So what are the skills and behaviors that ID’s need to help learners acquire the skills and behaviors they need?
SLIDE: WHAT IS ID?
ASK: Free associate, what words come to mind when I say “instructional design”? What is ID? OR
ASK student with cellphone to Google ÏD”
ID is an emerging profession and systematic process focused on creating and improving human performance
ID’s don’t just create instruction; they help learners acquire new capabilities so they can do the things they want to do
ASK: What do ID’s produce?
ID OUTPUTS INCLUDE: Program/Course Proposals, Course Materials and Lesson Plans
SLIDE: ID IS AN IN DEMAND SKILL SET
GROUP ACTIVITY:
Purpose: To discover what employers want from IDs in terms of skills and experience
Each 4-5 person group has 4-5 different job postings
Each group analyses posting for common KSA and experience
DEBRIEF:
Are there commonalities?
Where are the inconsistencies?
Can any one person combine all these competencies?
How should you manage your personal development if this is all you know about what makes a great ID?
SLIDE: NO UNIVERSAL SET OF ID COMPETENCIES
CSTD
ASTD
The International Board of Standards for Training, Performance and Instruction (ibstpi®) The 2012 set contains 22 competencies in 5 categories (Prof Foundations, Planning & Analysis, D&D, Eval & Implementation, Mgmt) and 105 performance statements.
SLIDE: WORLD OF ID IS CROWDED
Does this resemble the training dept where you work?
Did you realize that ID’s have to work with many other roles?
Let’s do an activity that will reveal what these competencies are
ASK:
How much do ID’s earn?
Is that more or less than instructors/trainers?
Is this what you thought? More or less?
SLIDE: ID’S MEDIAN SALARY IS $62K
ID salaries vary from
$51K at 25th percentile to
$76K at 75 percentile
Training Folks:
$70 to $85/hr for Level 1 ID,
up to $110-$150/hr for Level 3
L&D is financially rewarding. All roles earn above average salaries which was $45,230 for 2011 according to U.S Bureau of Labor Stats and $46K in Canada
Specialty areas like sales earn more than generalists
A few key facts about L&D spending:
Spending on leadership development remains very high. As in prior years the research shows that the #1 areas of spending is management and leadership (35%). All our research on corporate talent shows that global leadership gaps continue to be the most pressing issues on the minds of business and HR leaders. As Millennials take on more responsibility, companies need to build leadership skills at all levels and in all geographies around the world. (Read more at: Millennials Will Soon Rule the World.)
High-performing companies spend more. Companies which fall into our “high-impact” categories spend significantly more on training than average. So companies who invest in a total L&D strategy spend more per employee than those who are inconsistent. This shows that L&D spending pays off.
Technology is revolutionizing this market. The research shows an explosive growth in technology tools to train people today. Self-authored video, online communication channels, virtual learning, and MOOCs (Coursera, Udacity, Udemy, edX, …) are all growing rapidly as training tools. People still need formal classroom education, but this is now less than half the total “hours” people consume in training around the world. And among the highly advanced companies, as much as 18% of all training is now delivered through mobile devices.
3-2-1 Summary
Alternative Summary
BEST SUMMARY
Basic idea. Each participant prepares a summary of the main points at the end of a presentation. Teams of participants switch their summaries and select the best summary from each set.
Flow. Ask participants to write on index card summary of the content presented during evening. Organize participants into equal-sized teams. Redistribute summaries from one team to the next one. Ask each team to collaboratively identify the best summary among those given to them—and read it out loud.
ASK: You learned today that
teaching adults is different from kids, i.e. andragogy and pedagogy
you have different teaching philosophies: behaviourist, liberal, progressive, humanist
learning occurs in cycles, UI-CI-CC-UC, or Feel, Watch, Think, Do
learners have different learning styles, VAK, Accommodators, Convergers, Divergers, Assimilators
What does it all mean for you as designers and instructors?
IN EACH ROW, CIRCLE THE DESCRIPTION THAT IS MOST LIKE YOU.
IN EACH ROW, PLACE AN X THAT IS LEAST LIKE YOU.
DEBRIEF:
Was it hard to choose the Most and the LEAST like you in each row? Why?
What do you think it means for ID that there are different teaching philosophies?
Is there a “right” philosophy?
What should you do now that you know you have a Most and Least favourite philosophy?
TPS
Think about your previous, current or planned training sessions, are your learners treated as children or as adults? Do these differences make sense to you? Explain.
2 min pair conversation
Andragogy (the teaching of adults):
Objectives are flexible
Learners have experience to contribute
Active teaching methods, like group exercises & discussions, are preferred
Participants influence timing and pace
Participant contribution of experience and knowledge is vital
Learning is learner-centred by being practical & action-oriented
Participants are a major resource providing ideas and examples
Adults need to be shown respect. Dignity is vital.
ASK Why do you think it’s called the Conscious Competence Model?
ASK What do learners need from your design at each stage?
What kind of content is taught the most? Next most? Next?
Note these are arranged in order clockwise around pie chart.
Did you know this? What surprised you?
Where is the content focus where you work? Why?
What does it mean for you or trainers in general?
How would you advise someone who wanted to get into training with subject matter expertise? Without SME?
What % do you think is taught via F2F instruction? Online?
What do you think the trend is? Why?
What does this mean for trainers?
SLIDE: BEFORE WE GO?
321SUMMARY
3 Things you learned
2 People you met
1 question you still have
STUDY NOTES:
Complete self-assessment and FITB
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Podcasts on topics like
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What kind of content is taught the most? Next most? Next?
Note these are arranged in order clockwise around pie chart.
Did you know this? What surprised you?
Where is the content focus where you work? Why?
What does it mean for you or trainers in general?
How would you advise someone who wanted to get into training with subject matter expertise? Without SME?
What % do you think is taught via F2F instruction? Online?
What do you think the trend is? Why?
What does this mean for trainers?