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11/15/2012   Hot or Not: Fundraising in 2012 | @franswaa   1
Frank Barry
                                                           Digital Marketing Director
                                                           Blackbaud

                                                                @franswaa

                                                                www.npENGAGE.com




11/15/2012   Hot or Not: Fundraising in 2012 | @franswaa   2
IF YOU’RE TWEETING:                                    #HOTORNOT




11/15/2012   Hot or Not: Fundraising in 2012 | @franswaa   3
AGENDA


• What’s Hot or Not in Online Giving & Multi-Channel
  Communication

• What’s Hot or Not in Social Media & Peer-to-Peer
  Fundraising

• Questions & Answers




                              #HOTORNOT
                          4
ONLINE
   FUND-
   RAISING
   IS HOT!
     #HotOrNot




11/15/2012   Hot or Not: Fundraising in 2012 | @franswaa   5
ONLINE GIFTS ACCOUNT FOR 6%




                                                           Source: 2011 Online Giving Report, Blackbaud http://bit.ly/2011OnlineGiving


11/15/2012   Hot or Not: Fundraising in 2012 | @franswaa      6
ONLINE GIVING UP 13% Y0Y




                                                           Source: 2011 Online Giving Report, Blackbaud http://bit.ly/2011OnlineGiving


11/15/2012   Hot or Not: Fundraising in 2012 | @franswaa      7
INT’L AFFAIRS TAKES A HIT, BUT …




11/15/2012   Hot or Not: Fundraising in 2012 | @franswaa   8
MOST GIVING HAPPENS IN Q4
       End-of-year giving accounts for 34.8% of online giving (Q4) and
        December represented 20.3% of the total.




                                                           Source: 2011 Online Giving Report, Blackbaud http://bit.ly/2011OnlineGiving


11/15/2012   Hot or Not: Fundraising in 2012 | @franswaa      9
PEOPLE ARE GETTING MORE COMFORTABLE
       87% of nonprofits had at least one online gift of $1,000 or more




                                                           Source: 2011 Online Giving Report, Blackbaud http://bit.ly/2011OnlineGiving


11/15/2012   Hot or Not: Fundraising in 2012 | @franswaa     10
MOST SECTORS ARE SEEING GREAT GROWTH

       • We have seen double-
         digit growth across the
         board since 2009.

       • Even with a significant drop
         in online giving to
         International Affairs groups
         in 2011, they are still up
         over 75% since 2009.

       • Online giving to the
         Education sector is up 40%
         since 2009.



                                                           Source: 2011 Online Giving Report, Blackbaud http://bit.ly/2011OnlineGiving


11/15/2012   Hot or Not: Fundraising in 2012 | @franswaa     11
NOT: THINKING MOST WON’T GIVE ONLINE




                                            Source: 2011 Multichannel Giving Report, Blackbaud http://bit.ly/2011MultichannelGivingReport


11/15/2012   Hot or Not: Fundraising in 2012 | @franswaa        12
NOT: THINKING ONLINE DONORS WON’T GIVE OFFLINE




                                            Source: 2011 Multichannel Giving Report, Blackbaud http://bit.ly/2011MultichannelGivingReport


11/15/2012   Hot or Not: Fundraising in 2012 | @franswaa        13
#HotOrNot

   SINGLE
   CHANNEL
   FUND-
   RAISING
   IS NOT!

11/15/2012   Hot or Not: Fundraising in 2012 | @franswaa   14
ONLINE ACQUIRED DONORS ARE NOT AS LOYAL AS
       THOSE WHO GIVE THROUGH MANY CHANNELS.




                                            Source: 2011 Multichannel Giving Report, Blackbaud http://bit.ly/2011MultichannelGivingReport


11/15/2012   Hot or Not: Fundraising in 2012 | @franswaa        15
ONLINE ACQUIRED DONORS ARE WORTH MORE, BUT
       ONLY IF YOU CAN MOVE THEM OFFLINE.




                                            Source: 2011 Multichannel Giving Report, Blackbaud http://bit.ly/2011MultichannelGivingReport


11/15/2012   Hot or Not: Fundraising in 2012 | @franswaa        16
MOBILE FUNDRAISING
   IS HOT, BUT …
     #HotOrNot




11/15/2012   Hot or Not: Fundraising in 2012 | @franswaa   17
MOBILE GIVING IS HOT … BUT …

             What’s Hot: Text-to-Web                              What’s Not: Text-to-Give




11/15/2012     Hot or Not: Fundraising in 2012 | @franswaa   18
SOCIAL MEDIA
IS HOT. WHY?
#HotOrNot

  11/15/2012   Footer   19
% of people in
     America use
     Facebook




11/15/2012   Hot or Not: Fundraising in 2012 | @franswaa   20
people on the
     planet use
     Facebook today




                                                                in

11/15/2012   Hot or Not: Fundraising in 2012 | @franswaa   21
Hours of video is
     uploaded to
     YouTube every
     single minute




11/15/2012   Hot or Not: Fundraising in 2012 | @franswaa   22
Million people
     around the world
     use Twitter




11/15/2012   Hot or Not: Fundraising in 2012 | @franswaa   23
BUT, … IS SOCIAL [FUNDRAISING] HOT?




                                                                Source: http://bit.ly/gvvyNz

11/15/2012   Hot or Not: Fundraising in 2012 | @franswaa   24
H O T: U S I N G I N D I V I D U A L S O C I A L S I T E S
       #HotOrNot




11/15/2012   Hot or Not: Fundraising in 2012 | @franswaa   25
HOT: FACEBOOK




                26
HOT: FACEBOOK




                27
HOT: HOT: TWITTER
     TWITTER




                    28
HOT: HOT: YOUTUBE
     YOUTUBE




                    29
30
31
N O T: M Y S PA C E , C L A S S M AT E S , E T C




                               32
H O T: I N T E G R AT I N G S O C I A L
       FUNDRAISING
       #HotOrNot




11/15/2012   Hot or Not: Fundraising in 2012 | @franswaa   33
HOT: INTEGRATING SOCIAL FUNDRAISING




                      34
NOT: BROCHURE-WARE
                     35
H O T: A M P L I F Y I N G S U P P O R T E R N E T W O R K S
       #HotOrNot




11/15/2012   Hot or Not: Fundraising in 2012 | @franswaa   36
LIVESTRONG: FATCYCLIST
135K IN 7 DAYS




                   37
Source: http://www.blackbaud.com/faf

38
NOT: PAPER PLEDGE FORMS




pic by Chris Campbell   39
WHAT TO DO ABOUT IT?
5 Things Your Nonprofit Can Do Today




                             40
HAVE PEOPLE OVER YEAR ROUND
• Partner up with like minded
  organizations.

• Content marketing (i.e. blogging)

• Search Engine Optimization

• Paid Search (i.e. Google Adwords)

• Social Media Engagement

• Email Communication (i.e.
  eNewsletter)

• Paid advertising (Facebook, Twitter,
  Google display network, etc)


                                      41
PUT YOUR BEST FOOT FORWARD




                    42
CLEAN UP YOUR HOUSE




                      43
KEEP IN TOUCH (RETENTION)




                      44
MAKE PEOPLE WANT TO TELL OTHERS
•   ToMamaWithLove
•   EpicThanks
•   Charity:Water
•   Puzzle Builder




                     45
Questions?




11/15/2012   Footer       46
Thank                   you!
                                                         Keep up the conversation ….
                                                         @franswaa on Twitter
                                                         www.npENGAGE.com



             http://bit.ly/2011OnlineGiving
             http://www.npengage.com/online-fundraising/2011-online-giving-5-nonprofit-tactics/



11/15/2012       Footer                             47

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Hot or Not? Fundraising in 2012

  • 1. www.npENGAGE.com 11/15/2012 Hot or Not: Fundraising in 2012 | @franswaa 1
  • 2. Frank Barry Digital Marketing Director Blackbaud @franswaa www.npENGAGE.com 11/15/2012 Hot or Not: Fundraising in 2012 | @franswaa 2
  • 3. IF YOU’RE TWEETING: #HOTORNOT 11/15/2012 Hot or Not: Fundraising in 2012 | @franswaa 3
  • 4. AGENDA • What’s Hot or Not in Online Giving & Multi-Channel Communication • What’s Hot or Not in Social Media & Peer-to-Peer Fundraising • Questions & Answers #HOTORNOT 4
  • 5. ONLINE FUND- RAISING IS HOT! #HotOrNot 11/15/2012 Hot or Not: Fundraising in 2012 | @franswaa 5
  • 6. ONLINE GIFTS ACCOUNT FOR 6% Source: 2011 Online Giving Report, Blackbaud http://bit.ly/2011OnlineGiving 11/15/2012 Hot or Not: Fundraising in 2012 | @franswaa 6
  • 7. ONLINE GIVING UP 13% Y0Y Source: 2011 Online Giving Report, Blackbaud http://bit.ly/2011OnlineGiving 11/15/2012 Hot or Not: Fundraising in 2012 | @franswaa 7
  • 8. INT’L AFFAIRS TAKES A HIT, BUT … 11/15/2012 Hot or Not: Fundraising in 2012 | @franswaa 8
  • 9. MOST GIVING HAPPENS IN Q4 End-of-year giving accounts for 34.8% of online giving (Q4) and December represented 20.3% of the total. Source: 2011 Online Giving Report, Blackbaud http://bit.ly/2011OnlineGiving 11/15/2012 Hot or Not: Fundraising in 2012 | @franswaa 9
  • 10. PEOPLE ARE GETTING MORE COMFORTABLE 87% of nonprofits had at least one online gift of $1,000 or more Source: 2011 Online Giving Report, Blackbaud http://bit.ly/2011OnlineGiving 11/15/2012 Hot or Not: Fundraising in 2012 | @franswaa 10
  • 11. MOST SECTORS ARE SEEING GREAT GROWTH • We have seen double- digit growth across the board since 2009. • Even with a significant drop in online giving to International Affairs groups in 2011, they are still up over 75% since 2009. • Online giving to the Education sector is up 40% since 2009. Source: 2011 Online Giving Report, Blackbaud http://bit.ly/2011OnlineGiving 11/15/2012 Hot or Not: Fundraising in 2012 | @franswaa 11
  • 12. NOT: THINKING MOST WON’T GIVE ONLINE Source: 2011 Multichannel Giving Report, Blackbaud http://bit.ly/2011MultichannelGivingReport 11/15/2012 Hot or Not: Fundraising in 2012 | @franswaa 12
  • 13. NOT: THINKING ONLINE DONORS WON’T GIVE OFFLINE Source: 2011 Multichannel Giving Report, Blackbaud http://bit.ly/2011MultichannelGivingReport 11/15/2012 Hot or Not: Fundraising in 2012 | @franswaa 13
  • 14. #HotOrNot SINGLE CHANNEL FUND- RAISING IS NOT! 11/15/2012 Hot or Not: Fundraising in 2012 | @franswaa 14
  • 15. ONLINE ACQUIRED DONORS ARE NOT AS LOYAL AS THOSE WHO GIVE THROUGH MANY CHANNELS. Source: 2011 Multichannel Giving Report, Blackbaud http://bit.ly/2011MultichannelGivingReport 11/15/2012 Hot or Not: Fundraising in 2012 | @franswaa 15
  • 16. ONLINE ACQUIRED DONORS ARE WORTH MORE, BUT ONLY IF YOU CAN MOVE THEM OFFLINE. Source: 2011 Multichannel Giving Report, Blackbaud http://bit.ly/2011MultichannelGivingReport 11/15/2012 Hot or Not: Fundraising in 2012 | @franswaa 16
  • 17. MOBILE FUNDRAISING IS HOT, BUT … #HotOrNot 11/15/2012 Hot or Not: Fundraising in 2012 | @franswaa 17
  • 18. MOBILE GIVING IS HOT … BUT … What’s Hot: Text-to-Web What’s Not: Text-to-Give 11/15/2012 Hot or Not: Fundraising in 2012 | @franswaa 18
  • 19. SOCIAL MEDIA IS HOT. WHY? #HotOrNot 11/15/2012 Footer 19
  • 20. % of people in America use Facebook 11/15/2012 Hot or Not: Fundraising in 2012 | @franswaa 20
  • 21. people on the planet use Facebook today in 11/15/2012 Hot or Not: Fundraising in 2012 | @franswaa 21
  • 22. Hours of video is uploaded to YouTube every single minute 11/15/2012 Hot or Not: Fundraising in 2012 | @franswaa 22
  • 23. Million people around the world use Twitter 11/15/2012 Hot or Not: Fundraising in 2012 | @franswaa 23
  • 24. BUT, … IS SOCIAL [FUNDRAISING] HOT? Source: http://bit.ly/gvvyNz 11/15/2012 Hot or Not: Fundraising in 2012 | @franswaa 24
  • 25. H O T: U S I N G I N D I V I D U A L S O C I A L S I T E S #HotOrNot 11/15/2012 Hot or Not: Fundraising in 2012 | @franswaa 25
  • 28. HOT: HOT: TWITTER TWITTER 28
  • 29. HOT: HOT: YOUTUBE YOUTUBE 29
  • 30. 30
  • 31. 31
  • 32. N O T: M Y S PA C E , C L A S S M AT E S , E T C 32
  • 33. H O T: I N T E G R AT I N G S O C I A L FUNDRAISING #HotOrNot 11/15/2012 Hot or Not: Fundraising in 2012 | @franswaa 33
  • 34. HOT: INTEGRATING SOCIAL FUNDRAISING 34
  • 36. H O T: A M P L I F Y I N G S U P P O R T E R N E T W O R K S #HotOrNot 11/15/2012 Hot or Not: Fundraising in 2012 | @franswaa 36
  • 39. NOT: PAPER PLEDGE FORMS pic by Chris Campbell 39
  • 40. WHAT TO DO ABOUT IT? 5 Things Your Nonprofit Can Do Today 40
  • 41. HAVE PEOPLE OVER YEAR ROUND • Partner up with like minded organizations. • Content marketing (i.e. blogging) • Search Engine Optimization • Paid Search (i.e. Google Adwords) • Social Media Engagement • Email Communication (i.e. eNewsletter) • Paid advertising (Facebook, Twitter, Google display network, etc) 41
  • 42. PUT YOUR BEST FOOT FORWARD 42
  • 43. CLEAN UP YOUR HOUSE 43
  • 44. KEEP IN TOUCH (RETENTION) 44
  • 45. MAKE PEOPLE WANT TO TELL OTHERS • ToMamaWithLove • EpicThanks • Charity:Water • Puzzle Builder 45
  • 47. Thank you! Keep up the conversation …. @franswaa on Twitter www.npENGAGE.com http://bit.ly/2011OnlineGiving http://www.npengage.com/online-fundraising/2011-online-giving-5-nonprofit-tactics/ 11/15/2012 Footer 47

Notas del editor

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  3. Up 13% year-over-year.54% of the organizations experienced results at or above this growth rate.
  4. Haiti in 2010*Excluding large International Affairs organizations.
  5. End-of-year giving accounts for 34.8% of online giving (Q4). December represented 20.3% of this total.
  6. Distribution of $1k online gifts - The largest online gift made in 2011 was $260,00087% of organizations had at least one online gift of $1,000+.The largest online gift made in 2011 was $260,000.
  7. Less than 3% have raised over $10k
  8. Fatcyclist135k in 7 daysBlogTwitterFacebookFAF
  9. 1.5 Million raised through Facebook and Twitter last yearGive supporters simple to use online fundraising toolsMake it simple for supporters to leverage their networks (and track the success)Show impact
  10. Section header
  11. Most of online giving happens in December.In fact, a lot happens in the final few days of the year.But there is risk in relying too much on year end giving because the inbox keeps getting more and more crowded.
  12. Humane societyRecurring giving focus
  13. Charity:WaterClean websiteClear call to actionSimple, focused giving formGreat reason for giving% of gift that goes to the misionWhere the money goes
  14. HOPE Worldwide retain 15% of their new Haiti-related donors in the first yearImplemented a year-long multichannel campaign to keep new donors informed on progress.Tell people what you’ve doneUse email effectively