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A Brand Called




                    R
FredyUtama


                                085 88 359 7494




       by Fredy Utama
       fredyutama@yahoo.com
FredyUtama was born in Sanggau
(West Kalimantan) and raised up in
             Jakarta, 33 years ago.




                               He got an GPA 3.28 when graduated
                               from Trisakti University (Majoring
                               Industrial Engineering)
At age of 22, FredyUtama
                              started his first business in
                              Jalan Sabang Jakarta.


      One year after, he realized that the
      lack of knowledge make his business
      is not running well.



                          Then, he went to Prasetiya Mulya, Graduate
                          School of Management - Jakarta, to learn
                          more about marketing concepts and the
                          implementation and got 3.5 GPA

   When FredyUtama was 25, he faced
another turning point
As a Customer Satisfaction
Program Supervisor, he started
his first professionals career at
 Astra International Isuzu Sales
                    Operation.




                                   He designed, developed and
                                   executed CS program and
                                   training program for branches
                                   to increase their skill and
                                   knowledge, not only about the
                                   product but also how to
                                   interact with the customer
As an Area Sales Manager for Solo &
       Jogja Area, he learned how to          10 months later, He chose to take the
 organized and facilitated sales team             offer from Jansen Pharmaceutical,
    member, made crucial decisions,                a division of Johnson & Johnson
       delegated responsibilities, and                          Indonesia and made
 uphold responsibilities through the              the big leap in his life
    decision he made to achieve the
                          sales target.

Through team work and depth               Not only the sales, FredyUtama
analysis about the market, he             developed the training program for his
increased sales 4 times.                  area salespersons and also for the key
                                          customer (Hospital Employee,
                                          Pharmacists, Distributors)

In the year 2002, FredyUtama
had been promoted to the
head office in Jakarta and start
his experience in the
marketing field
His responsible as a Product Manager required him to be liaison
                        with people from various levels and various Industries like
                     Paediatrician, Institution like IDAI, Researchers, Agency, Event
                                                  Organizer, Outlet and Distributors.

  FredyUtama found himself was enlightened by a
  marketing era where the role of consumers and the
  importance of interactive communication had been
  focused on...

                                                His developed a Vermox Goes To
                                            School campaign and gave the student
                                               the health information about how
                                                    dangerous the disease can be.

One year after, he increased sales up to 28% compare with previous
year, achieved Vermox 2002 Sales Target in October 2002 and also
increased Vermox availability, up to 30% of total market
In the year 2003,
    he made another
 quantum
leap of his
        life

FredyUtama developed a
        printing company,    He developed new opportunities and
   CiptaMediaKreasindo,      new market for existing service. He
 with old friends by took    also managed, maintained and
    over his friend family   developed sales from key customer
                  business   and new customer
In 2005, he started his brand
    consultancy, BRANDNA
                                    With his team, he developed the
                                    brand revitalization program,
                                    developed brand value, developed
       Some of the project:         brand personality, brand
    Brand Revitalization Program    architecture and brand structure
   Blueprint (For PT Perkebunan
                Nusantara VIII) &
New Brand Development Program
       Blueprint (For BERINDO)
Finally, FredyUtama realize there is a gap of
         perception in the market about brand




                a brand is a name, term, sign, symbol
   a brand term,a name, term, sign,
a brand is a name,
                   is sign, symbol
                         symbol
                a brand is a name, term, sign, symbol
Therefore, FredyUtama
developed an idealism projects,
BRANDNA Magazine




To share knowledge about
brand/branding and all
aspect of the brand
that brand is more than just a logo .....




                     ...... brand is more than just a symbol
FredyUtama believed
A brand is more than simply a
name, trademark, a design, a
slogan or an easily remembered
picture. A brand built by
experiencing their value and their
promises in customer minds.

                                     “A brand is all about
                                      what people think,
                                      and say about your
                                        product and your
                                                services”
Not only creating a
                               differentiation

but also creating experience
Since February 2008, FredyUtama also share his knowledge
      about brand strategy in Adamantium Communication as a
                 Technical Advisor/Brand Strategist



                        Since April 2008, FredyUtama share
                           his beliefs in brand/marketing/
                           advertising at LaSalle College
                                International Jakarta
Since November 2008, He did a part time job working out
   the rebranding program for management consultancy
        company and business to business company

      He is also active as a guest lecturer and public speaker
                  for brand management subject
... not only share his knowledge and his experience in
     creating a brand through integrated marketing
                   communication .....


                         advertising
                    public relation/event
                      sales promotion
                      direct marketing
                      personal selling



brand identity         branding activity     brand image
..... also sharing marketing
                                   universe ......
    4P              4C             4E
  Product        Consumer       Experience
    Price          Cost          Exchange
   Place        Convenience     Everyplace
 Promotion     Communication    Evangelism

..... and sharing how customer think when they bought
                        a brand .....


                                  the journey
                                continued ......
an old
friend called   opportunity to share
                the concept, the experience in
 offering an
                sales and marketing area
opportunity
                               new endeavor
                new industry
                        tourism
                                   hospitality

                a destination
                   a theme park
implement the
        fundamental
        strategy of
sales & marketing
        Maximize the channel
         PULL STRATEGY


         Target Customer


         PUSH STRATEGY
     Creating the hidden demand
18 months goes
         after setting up new organizations
        motivating, coaching the team
             setting up standard operation procedure
     creating supportive working environment
          focusing activity on key driver performance
   make direction, go with the direction
                  listen to the competitor movement
    implement different standard, different activity
   encouraging team to think inside and out of the box


then       sales increase Up to 5 times
brand awareness increase up to 50%
together with the team
         outlet development / market development
         creating package for different market
         product bundling with others tour operator
         joint promotion with other company
         safari education goes to school
         safari education goes to hotel
         hotel / travel agent information blast
         road show event
         membership card
         internet & social media campaign
         others sales & marketing program




         Increasing Number of
         Contribution Outlet
         more than 200%
         Market Focus Growth
         up to 200%
achievement




         Bali Safari & Marine Park
      = The Indonesia Leading Amusement park
         Bali Safari & Marine Park
= The first destination place for Australian and Japanese
trying hard to combine
       creativity with people development


         trying hard to increase the
               brand awareness
       and most difficult things is to
convert the brand awareness to
                     brand usage
is it the journey
                      ?
                    end
it is a never ending journey
  looking for different challenge
    looking for other endeavor
 creating my success experience
creating my own definition to success
Hopefully, FredyUtama
            will have an
 opportunity to share
    his experience and
 also his knowledge in
         your company
            together
  creating success
                                  Thank
                                  you
       fredy.utama@yahoo.com
                085 88 359 7494

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A Brandcalled | Fredy Utama | Update

  • 1. A Brand Called R FredyUtama 085 88 359 7494 by Fredy Utama fredyutama@yahoo.com
  • 2. FredyUtama was born in Sanggau (West Kalimantan) and raised up in Jakarta, 33 years ago. He got an GPA 3.28 when graduated from Trisakti University (Majoring Industrial Engineering)
  • 3. At age of 22, FredyUtama started his first business in Jalan Sabang Jakarta. One year after, he realized that the lack of knowledge make his business is not running well. Then, he went to Prasetiya Mulya, Graduate School of Management - Jakarta, to learn more about marketing concepts and the implementation and got 3.5 GPA When FredyUtama was 25, he faced another turning point
  • 4. As a Customer Satisfaction Program Supervisor, he started his first professionals career at Astra International Isuzu Sales Operation. He designed, developed and executed CS program and training program for branches to increase their skill and knowledge, not only about the product but also how to interact with the customer
  • 5. As an Area Sales Manager for Solo & Jogja Area, he learned how to 10 months later, He chose to take the organized and facilitated sales team offer from Jansen Pharmaceutical, member, made crucial decisions, a division of Johnson & Johnson delegated responsibilities, and Indonesia and made uphold responsibilities through the the big leap in his life decision he made to achieve the sales target. Through team work and depth Not only the sales, FredyUtama analysis about the market, he developed the training program for his increased sales 4 times. area salespersons and also for the key customer (Hospital Employee, Pharmacists, Distributors) In the year 2002, FredyUtama had been promoted to the head office in Jakarta and start his experience in the marketing field
  • 6. His responsible as a Product Manager required him to be liaison with people from various levels and various Industries like Paediatrician, Institution like IDAI, Researchers, Agency, Event Organizer, Outlet and Distributors. FredyUtama found himself was enlightened by a marketing era where the role of consumers and the importance of interactive communication had been focused on... His developed a Vermox Goes To School campaign and gave the student the health information about how dangerous the disease can be. One year after, he increased sales up to 28% compare with previous year, achieved Vermox 2002 Sales Target in October 2002 and also increased Vermox availability, up to 30% of total market
  • 7. In the year 2003, he made another quantum leap of his life FredyUtama developed a printing company, He developed new opportunities and CiptaMediaKreasindo, new market for existing service. He with old friends by took also managed, maintained and over his friend family developed sales from key customer business and new customer
  • 8. In 2005, he started his brand consultancy, BRANDNA With his team, he developed the brand revitalization program, developed brand value, developed Some of the project: brand personality, brand Brand Revitalization Program architecture and brand structure Blueprint (For PT Perkebunan Nusantara VIII) & New Brand Development Program Blueprint (For BERINDO)
  • 9. Finally, FredyUtama realize there is a gap of perception in the market about brand a brand is a name, term, sign, symbol a brand term,a name, term, sign, a brand is a name, is sign, symbol symbol a brand is a name, term, sign, symbol
  • 10. Therefore, FredyUtama developed an idealism projects, BRANDNA Magazine To share knowledge about brand/branding and all aspect of the brand
  • 11. that brand is more than just a logo ..... ...... brand is more than just a symbol
  • 12. FredyUtama believed A brand is more than simply a name, trademark, a design, a slogan or an easily remembered picture. A brand built by experiencing their value and their promises in customer minds. “A brand is all about what people think, and say about your product and your services”
  • 13. Not only creating a differentiation but also creating experience
  • 14. Since February 2008, FredyUtama also share his knowledge about brand strategy in Adamantium Communication as a Technical Advisor/Brand Strategist Since April 2008, FredyUtama share his beliefs in brand/marketing/ advertising at LaSalle College International Jakarta Since November 2008, He did a part time job working out the rebranding program for management consultancy company and business to business company He is also active as a guest lecturer and public speaker for brand management subject
  • 15. ... not only share his knowledge and his experience in creating a brand through integrated marketing communication ..... advertising public relation/event sales promotion direct marketing personal selling brand identity branding activity brand image
  • 16. ..... also sharing marketing universe ...... 4P 4C 4E Product Consumer Experience Price Cost Exchange Place Convenience Everyplace Promotion Communication Evangelism ..... and sharing how customer think when they bought a brand ..... the journey continued ......
  • 17. an old friend called opportunity to share the concept, the experience in offering an sales and marketing area opportunity new endeavor new industry tourism hospitality a destination a theme park
  • 18. implement the fundamental strategy of sales & marketing Maximize the channel PULL STRATEGY Target Customer PUSH STRATEGY Creating the hidden demand
  • 19. 18 months goes after setting up new organizations motivating, coaching the team setting up standard operation procedure creating supportive working environment focusing activity on key driver performance make direction, go with the direction listen to the competitor movement implement different standard, different activity encouraging team to think inside and out of the box then sales increase Up to 5 times brand awareness increase up to 50%
  • 20. together with the team outlet development / market development creating package for different market product bundling with others tour operator joint promotion with other company safari education goes to school safari education goes to hotel hotel / travel agent information blast road show event membership card internet & social media campaign others sales & marketing program Increasing Number of Contribution Outlet more than 200% Market Focus Growth up to 200%
  • 21. achievement Bali Safari & Marine Park = The Indonesia Leading Amusement park Bali Safari & Marine Park = The first destination place for Australian and Japanese
  • 22. trying hard to combine creativity with people development trying hard to increase the brand awareness and most difficult things is to convert the brand awareness to brand usage
  • 23. is it the journey ? end it is a never ending journey looking for different challenge looking for other endeavor creating my success experience creating my own definition to success
  • 24. Hopefully, FredyUtama will have an opportunity to share his experience and also his knowledge in your company together creating success Thank you fredy.utama@yahoo.com 085 88 359 7494