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GROWTH HACKING
WORKSHOP | LET'S GET STARTED 2016
Frido van Driem | Head of Startup School @fridovandriem
WORKSHOP | LET'S GET STARTED 2016
OBJECTIVES
▸ Principles of growth hacking
▸ Model of growth hacking
▸ Process of growth hacking
▸ Tools
WORKSHOP | LET'S GET STARTED 2016
GROWTH HACKING?
WORKSHOP | LET'S GET STARTED 2016
AIRBNB | NIGHTS BOOKED IN MILLIONS
0
2,5
5
7,5
10
2008 2009 2010 2011 2012
WORKSHOP | LET'S GET STARTED 2016
AIRBNB TODAY
WORKSHOP | LET'S GET STARTED 2016
AIRBNB EARLY DAYS
WORKSHOP | LET'S GET STARTED 2016
EXPERIMENT | CRAIGSLIST
WORKSHOP | LET'S GET STARTED 2016
ROOMS POSTED ON CRAIGSLIST
WORKSHOP | LET'S GET STARTED 2016
GROWTH HACKING IS NOT ONE FANCY TRICK
WORKSHOP | LET'S GET STARTED 2016
PRINCIPLES OF GROWTH HACKING
▸ Have an awesome product
▸ It’s a team effort
▸ It’s a process
▸ Focus on what works for your company
WORKSHOP | LET'S GET STARTED 2016
WHAT WORKS FOR OTHERS WON’T WORK FOR YOU
YOUR PRODUCT IS
DIFFERENT
WORKSHOP | LET'S GET STARTED 2016
WHAT WORKS FOR OTHERS WON’T WORK FOR YOU
YOUR BUSINESS MODEL IS
DIFFERENT
WORKSHOP | LET'S GET STARTED 2016
WHAT WORKS FOR OTHERS WON’T WORK FOR YOU
YOUR DISTRIBUTION IS
DIFFERENT
MODEL AND PROCESS
OF GROWTH HACKING
WORKSHOP | LET'S GET STARTED 2016
GROWTH MODEL | AARRR FRAMEWORK
ACQUISITION
ACTIVATION
RETENTION
REFERRAL
REVENUE
How do users find us?
How are users activated?
Do users come back?
How do you make money?
Do users tell others?
WORKSHOP | LET'S GET STARTED 2016
OPTIMISE THE GROWTH ENGINE THROUGH EXPERIMENTS
WORKSHOP | LET'S GET STARTED 2016
BUILD A GOOD CHASSIS FOR YOUR GROWTH ENGINE
WORKSHOP | LET'S GET STARTED 2016
STEP 1. KNOW WHERE YOU ARE GOING! SET A GOAL!
WORKSHOP | LET'S GET STARTED 2016
AFTER GOAL IS SET TIME TO STEP ON THE PEDEL!
WORKSHOP | LET'S GET STARTED 2016
RUN CONTINUOUS EXPERIMENTS TO IMPROVE THE CAR
GROWTH IS EXPERIMENT
DRIVEN MARKETING
6. SYSTEMIZE
1.BRAINSTORM
2.PRIORITIZE
3. TEST
4. IMPLEMENT
5. ANALYZE
WORKSHOP | LET'S GET STARTED 2016
GROWTH IS THE SUM OF ALL SUCCESSFUL EXPERIMENTS
THE ONLY TO WIN IS TO LEARN
FASTER THAN ANYONE ELSE
Eric Ries
WORKSHOP | LET'S GET STARTED 2016
WORKSHOP | LET'S GET STARTED 2016
1. BRAIN STORM TO GENERATE EXPERIMENTS
▸ Observe
▸ Dive into the data
▸ “How are others doing it?”
▸ Question
▸ “Question brainstorming. Why? What is…How about this?”
▸ Associate
▸ “Connect the dots between unrelated things”
▸ Network
▸ “Join groups / ask fellow growth hackers for idea’s
WORKSHOP | LET'S GET STARTED 2016
2. PRIORITIZE
▸ PROBALITY
▸ LOW (20%) | MEDIUM (50%) | HIGH (80%)
▸ IMPACT
▸ “Comes from your hypothesis. Take into account long lasting
effects”
▸ RESOURCES
▸ “Take into the actions that needs to be done by the company”
WORKSHOP | LET'S GET STARTED 2016
3. TEST
What is the minimum viable test to understand our hypothesises?
WORKSHOP | LET'S GET STARTED 2016
4. IMPLEMENT
WORKSHOP | LET'S GET STARTED 2016
5. ANALYZE
▸ IMPACT
▸ Results of the experiment
▸ ACCURACY
▸ How far or close are you from your hypothesis
▸ WHY
▸ “Why do you see the results that you did?”
WORKSHOP | LET'S GET STARTED 2016
6. SYSTEMISE
▸ PRODUCTIZE
▸ Improve the product as much as possible with
technology and engineering
▸ PLAYBOOK
▸ For steps that can’t be done by technology.. create a
manual
CIRCLE IS COMPLETE!
6. SYSTEMIZE
1.BRAINSTORM
2.PRIORITIZE
3. TEST
4. IMPLEMENT
5. ANALYZE
DON’T FORGET…
WRITE DOWN ALL YOUR LEARNINGS
WORKSHOP | LET'S GET STARTED 2016
BUT WHAT CAN YOU DO TOMORROW?
Here are some amazing tools you can use directly
WORKSHOP | LET'S GET STARTED 2016
ACQUISITION TOOL
Emailhunter
Find email addresses where you need them. Get email addresses on
LinkedIn profiles or any website in one click.
EMAIL HUNTER
WORKSHOP | LET'S GET STARTED 2016
ACTIVATION TOOL
Hotjar
See where the bottlenecks are on your website. This tools lets you
track how customers navigate on your website.
WORKSHOP | LET'S GET STARTED 2016
RETENTION TOOL
Zopim
Chat with your customers on your website. Get direct feedback and
insights in the needs of your customers.
WORKSHOP | LET'S GET STARTED 2016
REFERRAL TOOL
Ambassador
Lets you build an amazing referral campagne. Use this to get
customers as word of mouth is very powerful.
TOOL CHEATSHEET
Acquisition:
Sumome:
Similarweb
Ghostery
SpyFu
Adespresso
Activation:
MixPanel
KISSMetrics
Typeform
CrazyEgg
Optimal Sort
Retention:
LiveChat
Intercom
Zopim
Referral:
Ambassador
Amplifinity
ReferralCandy
Revenue:
Marketizator
Convert
WORKSHOP | LET'S GET STARTED 2016
CHECK LIST
▸ Define the long term strategy of the firm
▸ Define short term strategy of the firm
▸ Fill out AARRR Model
▸ Define OMTM per segment of AARRR Model
▸ Funnel analysis
▸ Based on finding define goal for coming 3 months + resources needed
▸ Create backlog and create experiment doc
▸ Write 3 Experiments in the document
▸ Put it down in backlog
IN GROWTH WE TRUST
THANKS!
Frido van Driem | Head of Startup School @fridovandriem
FRIDO@THETALENTINSTITUTE.NL

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Growth hacking workshop | Let's get started 2016

  • 1. GROWTH HACKING WORKSHOP | LET'S GET STARTED 2016 Frido van Driem | Head of Startup School @fridovandriem
  • 2. WORKSHOP | LET'S GET STARTED 2016 OBJECTIVES ▸ Principles of growth hacking ▸ Model of growth hacking ▸ Process of growth hacking ▸ Tools
  • 3. WORKSHOP | LET'S GET STARTED 2016 GROWTH HACKING?
  • 4. WORKSHOP | LET'S GET STARTED 2016 AIRBNB | NIGHTS BOOKED IN MILLIONS 0 2,5 5 7,5 10 2008 2009 2010 2011 2012
  • 5. WORKSHOP | LET'S GET STARTED 2016 AIRBNB TODAY
  • 6. WORKSHOP | LET'S GET STARTED 2016 AIRBNB EARLY DAYS
  • 7. WORKSHOP | LET'S GET STARTED 2016 EXPERIMENT | CRAIGSLIST
  • 8. WORKSHOP | LET'S GET STARTED 2016 ROOMS POSTED ON CRAIGSLIST
  • 9. WORKSHOP | LET'S GET STARTED 2016 GROWTH HACKING IS NOT ONE FANCY TRICK
  • 10. WORKSHOP | LET'S GET STARTED 2016 PRINCIPLES OF GROWTH HACKING ▸ Have an awesome product ▸ It’s a team effort ▸ It’s a process ▸ Focus on what works for your company
  • 11. WORKSHOP | LET'S GET STARTED 2016 WHAT WORKS FOR OTHERS WON’T WORK FOR YOU YOUR PRODUCT IS DIFFERENT
  • 12. WORKSHOP | LET'S GET STARTED 2016 WHAT WORKS FOR OTHERS WON’T WORK FOR YOU YOUR BUSINESS MODEL IS DIFFERENT
  • 13. WORKSHOP | LET'S GET STARTED 2016 WHAT WORKS FOR OTHERS WON’T WORK FOR YOU YOUR DISTRIBUTION IS DIFFERENT
  • 14. MODEL AND PROCESS OF GROWTH HACKING
  • 15. WORKSHOP | LET'S GET STARTED 2016 GROWTH MODEL | AARRR FRAMEWORK ACQUISITION ACTIVATION RETENTION REFERRAL REVENUE How do users find us? How are users activated? Do users come back? How do you make money? Do users tell others?
  • 16. WORKSHOP | LET'S GET STARTED 2016 OPTIMISE THE GROWTH ENGINE THROUGH EXPERIMENTS
  • 17. WORKSHOP | LET'S GET STARTED 2016 BUILD A GOOD CHASSIS FOR YOUR GROWTH ENGINE
  • 18. WORKSHOP | LET'S GET STARTED 2016 STEP 1. KNOW WHERE YOU ARE GOING! SET A GOAL!
  • 19. WORKSHOP | LET'S GET STARTED 2016 AFTER GOAL IS SET TIME TO STEP ON THE PEDEL!
  • 20. WORKSHOP | LET'S GET STARTED 2016 RUN CONTINUOUS EXPERIMENTS TO IMPROVE THE CAR GROWTH IS EXPERIMENT DRIVEN MARKETING 6. SYSTEMIZE 1.BRAINSTORM 2.PRIORITIZE 3. TEST 4. IMPLEMENT 5. ANALYZE
  • 21. WORKSHOP | LET'S GET STARTED 2016 GROWTH IS THE SUM OF ALL SUCCESSFUL EXPERIMENTS
  • 22. THE ONLY TO WIN IS TO LEARN FASTER THAN ANYONE ELSE Eric Ries WORKSHOP | LET'S GET STARTED 2016
  • 23. WORKSHOP | LET'S GET STARTED 2016 1. BRAIN STORM TO GENERATE EXPERIMENTS ▸ Observe ▸ Dive into the data ▸ “How are others doing it?” ▸ Question ▸ “Question brainstorming. Why? What is…How about this?” ▸ Associate ▸ “Connect the dots between unrelated things” ▸ Network ▸ “Join groups / ask fellow growth hackers for idea’s
  • 24. WORKSHOP | LET'S GET STARTED 2016 2. PRIORITIZE ▸ PROBALITY ▸ LOW (20%) | MEDIUM (50%) | HIGH (80%) ▸ IMPACT ▸ “Comes from your hypothesis. Take into account long lasting effects” ▸ RESOURCES ▸ “Take into the actions that needs to be done by the company”
  • 25. WORKSHOP | LET'S GET STARTED 2016 3. TEST What is the minimum viable test to understand our hypothesises?
  • 26. WORKSHOP | LET'S GET STARTED 2016 4. IMPLEMENT
  • 27. WORKSHOP | LET'S GET STARTED 2016 5. ANALYZE ▸ IMPACT ▸ Results of the experiment ▸ ACCURACY ▸ How far or close are you from your hypothesis ▸ WHY ▸ “Why do you see the results that you did?”
  • 28. WORKSHOP | LET'S GET STARTED 2016 6. SYSTEMISE ▸ PRODUCTIZE ▸ Improve the product as much as possible with technology and engineering ▸ PLAYBOOK ▸ For steps that can’t be done by technology.. create a manual
  • 29. CIRCLE IS COMPLETE! 6. SYSTEMIZE 1.BRAINSTORM 2.PRIORITIZE 3. TEST 4. IMPLEMENT 5. ANALYZE
  • 30. DON’T FORGET… WRITE DOWN ALL YOUR LEARNINGS WORKSHOP | LET'S GET STARTED 2016
  • 31. BUT WHAT CAN YOU DO TOMORROW? Here are some amazing tools you can use directly
  • 32. WORKSHOP | LET'S GET STARTED 2016 ACQUISITION TOOL Emailhunter Find email addresses where you need them. Get email addresses on LinkedIn profiles or any website in one click.
  • 34. WORKSHOP | LET'S GET STARTED 2016 ACTIVATION TOOL Hotjar See where the bottlenecks are on your website. This tools lets you track how customers navigate on your website.
  • 35. WORKSHOP | LET'S GET STARTED 2016 RETENTION TOOL Zopim Chat with your customers on your website. Get direct feedback and insights in the needs of your customers.
  • 36. WORKSHOP | LET'S GET STARTED 2016 REFERRAL TOOL Ambassador Lets you build an amazing referral campagne. Use this to get customers as word of mouth is very powerful.
  • 38. WORKSHOP | LET'S GET STARTED 2016 CHECK LIST ▸ Define the long term strategy of the firm ▸ Define short term strategy of the firm ▸ Fill out AARRR Model ▸ Define OMTM per segment of AARRR Model ▸ Funnel analysis ▸ Based on finding define goal for coming 3 months + resources needed ▸ Create backlog and create experiment doc ▸ Write 3 Experiments in the document ▸ Put it down in backlog
  • 39. IN GROWTH WE TRUST THANKS! Frido van Driem | Head of Startup School @fridovandriem