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Social Media 
How do brands use it? 
Where to start? 
Peer Influencer 
Content Affinity 
Apps and Loyalty 
Site Integration
Who is you audience?
What content is your audience responding to? 
3 
Engagement 
Reach
Maintain the brand voice
Social Media Audit 
• Competitors 
• Current State
1 Facebook 900,000,000 MUV 
2 Twitter 310,000,000 MUV 
3 LinkedIn 255,000,000 MUV 
4 Pinterest 250,000,000 MUV 
5 Google Plus 120,000,000 MUV 
6 Tumblr 110,000,000 MUV 
7 Instagram 100,000,000 MUV 
Top Social Media 
Sites by Monthly 
Unique Visitor 
Approach Each Channel 
Natively 
Despite the importance of telling a consistent story 
across your channels, a “cookie-cutter” approach to 
your content neglects the importance of creating 
content that caters to the inherent audience behavior 
of each social media community. Content on one 
channel may not work so well for another. Know what 
resonates best on each platform, and apply those 
learnings to your content.
Content publishing and how information is 
propagats through networks 
Peer Influencer 
Content Affinity 
Sinan Aral 
David Austin Professor of Management 
Associate Professor of Information Technology and Marketing 
Biography | Selected Publications 
Sinan Aral 
Sinan Aral is the David Austin Professor of Management and an Associate Professor of Information Technology 
and Marketing at the MIT Sloan School of Management. 
His research focuses on social contagion, product virality and measuring, and managing how information 
diffusion in massive social networks such as Twitter and Facebook affects information worker productivity, 
consumer demand, and viral marketing.
PEER TO PEER 
INFLUENCER 
Is Ashton Kutcher influential? 
HOW MANY PEOPLE HAVE 
HEARD OF ASTON? 
HOW MANY PEOPLE 
ACTUALLY DO WHAT HE 
SAYS?
CONTENT AFFINITY 
INFLUENCER 
Are your Friends making you fat? 
PEOPLE CHOOSE FRIENDS 
WHO ARE SIMILAR TO 
THEMSELVES RATHER THEN 
INFLUENCING PEOPLE TO 
BECOME LIKE THEM. 
The New York time magazine wrote and article based 
on a report in the New England Journal of Medicine 
that found that there is a correlation of body mass 
index among friends over time. The false implication 
is that obesity is contagious.
Publishing Srategies 
PEER TO PEER 
INFLUENCER 
Causation: Small number of known mavens or 
influencers become the source of viral sharing. 
Correlation through content 
affinities shared among like mined people 
Homophony 
Behavioral change through self selection into 
groups based on traditional content affinities. 
People who like Pizza Hut are likely to have 
friends who like Pizza Hut. 
Behavioral change by direct influence. 
I respect and follow this person therefor I will 
follow their recommendation. I follow an 
influential blogger who tells me I should try Pizza 
content is most important Hut. 
messaging is most important 
CONTENT 
AFFINITY 
INFLUENCER 
Sinan Aral Associate Professor of IT and Marketing (with Tenure) at the MIT Sloan School of Management
NUMBER OF PEOPLE 
NUMBER OF FOLLOWERS 
ASHTON KUTCHER 
10,000,000+ FOLLOWERS 
FOOD BLOGGERS AND 
1000’S OF FOLLOWERS 
The long tail 
of Social 
Media 
AVERAGE JOE 
100’S OF FOLLOWERS 
PEER TO 
PEER 
INFLUENCER 
STRATEGY 
CONTENT AFFINITY 
STRATEGY 
MILLIONS OF PEOPLE
Apps and Loyalty
How to trigger consumer 
behavior with social 
integration 
•HIGHLY MOTIVATING 
•MAKE IT SIMPLE, LOW BARRIERS 
•MAKE IT REPEATABLE AND HABITUAL 
•PROVIDE A SIMPLE REWARD FOR DOING THE TASK 
•ASSOCIATE IT WITH SOMETHING PEOPLE ARE ALREADY DOING 
•MAKE IT SHARABLE
Site Integration 
• ENSURE SHARE BUTTONS 
ARE SUBTLE AND 
CONTEXTUAL 
• MAKE IT EASY FOR USERS 
TO SHARE 
• MORE IMPORTANT TO 
FOCUS ON GREAT 
CONTENT AND UX
NEXT STEPS 
1 2 
AUDIT 
REVIEW 
CONTENT 
PERFORMANCE 
ANALYSIS 
3 
STAKEHOLDER 
INTERVIEWS 
4 
✖ ✖ ✖ 
SOCIAL 
STRATEGY 
DEVELOPMENT

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Social media pov

  • 1. Social Media How do brands use it? Where to start? Peer Influencer Content Affinity Apps and Loyalty Site Integration
  • 2. Who is you audience?
  • 3. What content is your audience responding to? 3 Engagement Reach
  • 5. Social Media Audit • Competitors • Current State
  • 6. 1 Facebook 900,000,000 MUV 2 Twitter 310,000,000 MUV 3 LinkedIn 255,000,000 MUV 4 Pinterest 250,000,000 MUV 5 Google Plus 120,000,000 MUV 6 Tumblr 110,000,000 MUV 7 Instagram 100,000,000 MUV Top Social Media Sites by Monthly Unique Visitor Approach Each Channel Natively Despite the importance of telling a consistent story across your channels, a “cookie-cutter” approach to your content neglects the importance of creating content that caters to the inherent audience behavior of each social media community. Content on one channel may not work so well for another. Know what resonates best on each platform, and apply those learnings to your content.
  • 7. Content publishing and how information is propagats through networks Peer Influencer Content Affinity Sinan Aral David Austin Professor of Management Associate Professor of Information Technology and Marketing Biography | Selected Publications Sinan Aral Sinan Aral is the David Austin Professor of Management and an Associate Professor of Information Technology and Marketing at the MIT Sloan School of Management. His research focuses on social contagion, product virality and measuring, and managing how information diffusion in massive social networks such as Twitter and Facebook affects information worker productivity, consumer demand, and viral marketing.
  • 8. PEER TO PEER INFLUENCER Is Ashton Kutcher influential? HOW MANY PEOPLE HAVE HEARD OF ASTON? HOW MANY PEOPLE ACTUALLY DO WHAT HE SAYS?
  • 9. CONTENT AFFINITY INFLUENCER Are your Friends making you fat? PEOPLE CHOOSE FRIENDS WHO ARE SIMILAR TO THEMSELVES RATHER THEN INFLUENCING PEOPLE TO BECOME LIKE THEM. The New York time magazine wrote and article based on a report in the New England Journal of Medicine that found that there is a correlation of body mass index among friends over time. The false implication is that obesity is contagious.
  • 10. Publishing Srategies PEER TO PEER INFLUENCER Causation: Small number of known mavens or influencers become the source of viral sharing. Correlation through content affinities shared among like mined people Homophony Behavioral change through self selection into groups based on traditional content affinities. People who like Pizza Hut are likely to have friends who like Pizza Hut. Behavioral change by direct influence. I respect and follow this person therefor I will follow their recommendation. I follow an influential blogger who tells me I should try Pizza content is most important Hut. messaging is most important CONTENT AFFINITY INFLUENCER Sinan Aral Associate Professor of IT and Marketing (with Tenure) at the MIT Sloan School of Management
  • 11. NUMBER OF PEOPLE NUMBER OF FOLLOWERS ASHTON KUTCHER 10,000,000+ FOLLOWERS FOOD BLOGGERS AND 1000’S OF FOLLOWERS The long tail of Social Media AVERAGE JOE 100’S OF FOLLOWERS PEER TO PEER INFLUENCER STRATEGY CONTENT AFFINITY STRATEGY MILLIONS OF PEOPLE
  • 13. How to trigger consumer behavior with social integration •HIGHLY MOTIVATING •MAKE IT SIMPLE, LOW BARRIERS •MAKE IT REPEATABLE AND HABITUAL •PROVIDE A SIMPLE REWARD FOR DOING THE TASK •ASSOCIATE IT WITH SOMETHING PEOPLE ARE ALREADY DOING •MAKE IT SHARABLE
  • 14. Site Integration • ENSURE SHARE BUTTONS ARE SUBTLE AND CONTEXTUAL • MAKE IT EASY FOR USERS TO SHARE • MORE IMPORTANT TO FOCUS ON GREAT CONTENT AND UX
  • 15. NEXT STEPS 1 2 AUDIT REVIEW CONTENT PERFORMANCE ANALYSIS 3 STAKEHOLDER INTERVIEWS 4 ✖ ✖ ✖ SOCIAL STRATEGY DEVELOPMENT