This slide show complements the learner guide NCV 3 Business Practice Hands-On Training by Nickey Cilliers, published by Future Managers Pty Ltd. For more information visit our website www.futuremanagers.net
5. 1.1 Types of organisations in the South African economy
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12. Expenditure patterns of South African households Product and service needs Total expenditure % Food, drink and tobacco 36,0 Clothing and shoes 6,9 Housing and household goods 19,3 Transport and communication 17,4 Medical 6,3 Other 7,3 Total expenditure 100,0
20. Demands of stakeholders Customers demand High quality products; Good service value Employees require Job security; Compensation; Job satisfaction General community deserves Fair employment; Socially and environmentally responsible actions Suppliers want Regular payments; Continuity of business; Long-term relationships Financial institutions need Interest; Security of loans Media and press look for Transparent and honest reporting Government imposes Taxes; skills development; BEE
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23. Industries Percentage Contribution Primary activities 11,1 Agriculture, forestry, fishing 3,7 Mining 7,4 Secondary industries 24,3 Manufacturing 19,5 Electricity, gas and water 2,4 Construction 2,4 Tertiary industries 64,6 Wholesale and retail 13,9 Transport, storage and communication 9,7 Finance, real estate and business services 20,1 General government services 14,7 Personal services 6,2