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TRANSACTIONTRANSFORMATION ACROSSTHE ENTERPRISE
TRANSLATES INTO SIGNIFICANT PRODUCTIVITY GAINS
by the numbers
2014by the numbers
INDUSTRY LEADERS
AND PARTNERS
Cash flow positive Profitable
Over500years of experience
in contact centers and back offices
THE RESULTS OF OUR CUSTOMERS’
TRANSACTIONTRANSFORMATIONS IN 2013
$3.9 BILLION
saved in ONE YEAR
OpenSpan customers saved an estimated
aggregate $3.9 billion in 2013.
2.6 BILLION
processes improved ANNUALLY
OpenSpan technology impacted more than three billion of our
customers’enterprise transactions in customer-facing business units.
Three of the U.K. "Big Four" and four of the top six
U.S. commercial banks
Eight of the top global telecom/cable providers
Four of the top six U.S. managed health plans
Four of the top five property and casualty insurers
One of the world’s three largest computer manufacturers
Two of the top five U.S. food and drug retailers
V0714
Based on 2013 Fortune 500 and Forbes Global 2000 rankings.
Record Revenue Growth
4 Years
Workforce over 3 years
Tripled
IMPACTING BUSINESS PRODUCTIVITY GAINS
21% Contact Center Productivity
34% Back-Office Productivity
24% Overall Productivity
6xthe footprint
other solutions
Present in
200More than customers
24countries
35,000+Single deployments
scale to desktops

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OpenSpan by the Numbers - 2014: A Fantastic year for the company

  • 1. TRANSACTIONTRANSFORMATION ACROSSTHE ENTERPRISE TRANSLATES INTO SIGNIFICANT PRODUCTIVITY GAINS by the numbers 2014by the numbers INDUSTRY LEADERS AND PARTNERS Cash flow positive Profitable Over500years of experience in contact centers and back offices THE RESULTS OF OUR CUSTOMERS’ TRANSACTIONTRANSFORMATIONS IN 2013 $3.9 BILLION saved in ONE YEAR OpenSpan customers saved an estimated aggregate $3.9 billion in 2013. 2.6 BILLION processes improved ANNUALLY OpenSpan technology impacted more than three billion of our customers’enterprise transactions in customer-facing business units. Three of the U.K. "Big Four" and four of the top six U.S. commercial banks Eight of the top global telecom/cable providers Four of the top six U.S. managed health plans Four of the top five property and casualty insurers One of the world’s three largest computer manufacturers Two of the top five U.S. food and drug retailers V0714 Based on 2013 Fortune 500 and Forbes Global 2000 rankings. Record Revenue Growth 4 Years Workforce over 3 years Tripled IMPACTING BUSINESS PRODUCTIVITY GAINS 21% Contact Center Productivity 34% Back-Office Productivity 24% Overall Productivity 6xthe footprint other solutions Present in 200More than customers 24countries 35,000+Single deployments scale to desktops