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Welcome to Session on
E-marketing
Avinash MurkuteFor academic purposes only1
Avinash MurkuteFor academic purposes only2
Unprecedented opportunity for knowledge-rich
organizations
Cost-effective to build a global brand & reputation
Instrument for business development
Many benefits
internal communication
Knowledge management
Market intelligence
Project management
Why E-marketing
Avinash MurkuteFor academic purposes only3
Why do you want to be on the World Wide Web?
Who are your customers, and who do you want to attract
to your site?
What do your organization want?
What keeps people on site, and what persuades them
whilst they are there? Inform, amuse and benefit your
visitors!
What makes people return to site, and what makes them
reply?
Six Things Before You Start
Avinash MurkuteFor academic purposes only4
Conventional
06:30 Leave home
08:00 Flight to city
10:30 Visit fair (5-10)
12:30 Lunch with client (1)
14:00 Seminar (40)
15:30 Client meetings (2)
17:00 Leave for airport
21:00 Back home
Life in E-marketing
 08:30 Leave home
 09:00 Check email (10)
 10:00 Issue e-zine (3,000)
 11:00 Create press room on
website
 11:30 Web meeting (7)
 14:00 Webinar (20 + 1000)
 15:00 Brief copywriter
 16:00 Update social
networks (3 + 100)
 18:00 Back home
New
Avinash MurkuteFor academic purposes only5
Conventional
Product
Price
Place
Promotion
Additional
Planning
Production
Publishing
4 P’s and additional 3 P’s
Avinash MurkuteFor academic purposes only6
1. Blogs
2. Minute lectures
3. E-mail marketing
4. Newletters
5. Webinars & Webcasts
6. Virtual worlds
7. New media
8. Surveys & Quiz
9. E-learning & Knowledge management
10. Podcasts & Vodcasts
E-marketing programs
Avinash MurkuteFor academic purposes only7
 Increasing visits
 Measure by web analytical package
 Unique visitors, visits/visitor, pages/visit
 Assess & improve the quality of visits
 Introduce user interaction
 Measuring the effectiveness of communication
 Surveys
 E-Marketing impact/return-on-investment
Quantify customers: 4 layers
Avinash MurkuteFor academic purposes only8
Blogging
Types of Blogs
 Company blog
 CEO blog
 Expert / guru blog
 Crisis blog
 Team blog
 Product blog
Reasons for Business
Blogging
 Communicate with users
 Brand & reputation building
 Drive traffic to your website
 Project management
 Market intelligence
 Knowledge management
Avinash MurkuteFor academic purposes only9
What?
Web syndication is a form of syndication in which a section of a website is
made available for other sites to use
How?
Create a machine readable content stream
Automatic in most content management systems
Pros:
a ‘what’s new’ service to partners, who then provide highly targeted traffic
An inbox to the internet for knowledge workers
Cons: too many streams to choose from
Syndication
Avinash MurkuteFor academic purposes only10
What?
Web syndication is a form of syndication in which a section of a website is
made available for other sites to use
How?
Create a machine readable content stream
Automatic in most content management systems
Pros:
a ‘what’s new’ service to partners, who then provide highly targeted traffic
An inbox to the internet for knowledge workers
Cons: too many streams to choose from
Syndication
Avinash MurkuteFor academic purposes only11
(Automatic) digest, Flash alert, Newsletter / Electronic
magazine
Active promotion of website content
Key success factor:
Development of permission-based mailing lists
Metrics:
Open rate
Click-through rate
Conversion rate
E-mail Marketing
Avinash MurkuteFor academic purposes only12
Get a good location
Give people what they want
Lure them in with enticing offers
Make shopping (browsers) a pleasure
Signpost things clearly. Give directions.
Sell more while they are in shop. 1:3
Keep in touch
Similarities in: Malls & E-shop
Avinash MurkuteFor academic purposes only13
Is it pleasure to visit – with easy to read script?
Are transactions easy?
Does it feature benefits or just product names?
Does it involve or confuse?
Does it try to learn about customers?
Does it work hard to get replies?
Is it quick?
Your E-Shop Checklist
Avinash MurkuteFor academic purposes only14
Database is very important.
Grow it.
Add, Delete, Modify and Maintain it.
Quantify business from each contact.
Database
Avinash MurkuteFor academic purposes only15
Thank You
Avinash Murkute
E-mail: avinash@galaxy4u.in
Mobile: +91-9822698070 / +91-9637796308

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E-Marketing

  • 1. Welcome to Session on E-marketing Avinash MurkuteFor academic purposes only1
  • 2. Avinash MurkuteFor academic purposes only2 Unprecedented opportunity for knowledge-rich organizations Cost-effective to build a global brand & reputation Instrument for business development Many benefits internal communication Knowledge management Market intelligence Project management Why E-marketing
  • 3. Avinash MurkuteFor academic purposes only3 Why do you want to be on the World Wide Web? Who are your customers, and who do you want to attract to your site? What do your organization want? What keeps people on site, and what persuades them whilst they are there? Inform, amuse and benefit your visitors! What makes people return to site, and what makes them reply? Six Things Before You Start
  • 4. Avinash MurkuteFor academic purposes only4 Conventional 06:30 Leave home 08:00 Flight to city 10:30 Visit fair (5-10) 12:30 Lunch with client (1) 14:00 Seminar (40) 15:30 Client meetings (2) 17:00 Leave for airport 21:00 Back home Life in E-marketing  08:30 Leave home  09:00 Check email (10)  10:00 Issue e-zine (3,000)  11:00 Create press room on website  11:30 Web meeting (7)  14:00 Webinar (20 + 1000)  15:00 Brief copywriter  16:00 Update social networks (3 + 100)  18:00 Back home New
  • 5. Avinash MurkuteFor academic purposes only5 Conventional Product Price Place Promotion Additional Planning Production Publishing 4 P’s and additional 3 P’s
  • 6. Avinash MurkuteFor academic purposes only6 1. Blogs 2. Minute lectures 3. E-mail marketing 4. Newletters 5. Webinars & Webcasts 6. Virtual worlds 7. New media 8. Surveys & Quiz 9. E-learning & Knowledge management 10. Podcasts & Vodcasts E-marketing programs
  • 7. Avinash MurkuteFor academic purposes only7  Increasing visits  Measure by web analytical package  Unique visitors, visits/visitor, pages/visit  Assess & improve the quality of visits  Introduce user interaction  Measuring the effectiveness of communication  Surveys  E-Marketing impact/return-on-investment Quantify customers: 4 layers
  • 8. Avinash MurkuteFor academic purposes only8 Blogging Types of Blogs  Company blog  CEO blog  Expert / guru blog  Crisis blog  Team blog  Product blog Reasons for Business Blogging  Communicate with users  Brand & reputation building  Drive traffic to your website  Project management  Market intelligence  Knowledge management
  • 9. Avinash MurkuteFor academic purposes only9 What? Web syndication is a form of syndication in which a section of a website is made available for other sites to use How? Create a machine readable content stream Automatic in most content management systems Pros: a ‘what’s new’ service to partners, who then provide highly targeted traffic An inbox to the internet for knowledge workers Cons: too many streams to choose from Syndication
  • 10. Avinash MurkuteFor academic purposes only10 What? Web syndication is a form of syndication in which a section of a website is made available for other sites to use How? Create a machine readable content stream Automatic in most content management systems Pros: a ‘what’s new’ service to partners, who then provide highly targeted traffic An inbox to the internet for knowledge workers Cons: too many streams to choose from Syndication
  • 11. Avinash MurkuteFor academic purposes only11 (Automatic) digest, Flash alert, Newsletter / Electronic magazine Active promotion of website content Key success factor: Development of permission-based mailing lists Metrics: Open rate Click-through rate Conversion rate E-mail Marketing
  • 12. Avinash MurkuteFor academic purposes only12 Get a good location Give people what they want Lure them in with enticing offers Make shopping (browsers) a pleasure Signpost things clearly. Give directions. Sell more while they are in shop. 1:3 Keep in touch Similarities in: Malls & E-shop
  • 13. Avinash MurkuteFor academic purposes only13 Is it pleasure to visit – with easy to read script? Are transactions easy? Does it feature benefits or just product names? Does it involve or confuse? Does it try to learn about customers? Does it work hard to get replies? Is it quick? Your E-Shop Checklist
  • 14. Avinash MurkuteFor academic purposes only14 Database is very important. Grow it. Add, Delete, Modify and Maintain it. Quantify business from each contact. Database
  • 15. Avinash MurkuteFor academic purposes only15 Thank You Avinash Murkute E-mail: avinash@galaxy4u.in Mobile: +91-9822698070 / +91-9637796308