Verixo’s new IT Management software – VMS (Verixo Management Suite) represents a simple and easy to use software application that provides expert and an enterprise-level IT management tool for all infrastructure administrators and service providers. Developed in response to the growing IT Challenges faced by global enterprises operating across many different locations, VMS delivers a highly effective and reliable management solution for all IT infrastructures and operations, with ease and transparency, optimizes your end point management, automate your tasks and keeps check on the health of your IT infrastructure.
Designed to also free IT professionals from unnecessary support tasks and provides ability to organize & perform operations on multiple systems to keep support costs to a minimum, VMS provides centralised management solution for life cycle management of end points including desktop, notebook PCs, POS, Kiosk and thin client terminals using an intuitive and browser-based GUI for effective and convenient remote asset management.
VMS Usage and Benefits
VMS can manage your entire IT infrastructure in a Private(LAN/WAN) and public(Over Internet) environment, remotely deploy profiles and configure devices, generate meaningful reports on your IT assets. VMS provides the ability to perform operations on multiple systems using a single point interface. Administrators can manage IT operations with ease and transparency, optimize your end point management, automate your tasks and keep check on the health of your IT infrastructure.
VMS helps customers mitigate risks or issues that result in loss of time, money and productivity. VMS reduces complexity and cost of managing IT infrastructure systems and its security.
Management features include Organization Group management, IT asset & inventory management, Patch/software/image management & deployment, Systems and security configuration management, Performance management, Power management, Task management and scheduling, Remote assistance & maintenance, Alerts, QOS and Health monitoring, Reports. VMS is equipped with MIS reports that enable the management of the enterprise take informed decisions.
VMS software architecture is robust, secure & scalable based on open industry-standard technologies & protocols. VMS software architecture support centralized as well as distributed management architectures. The software solution can connect over Wireless (VSAT, GPRS, CDMA, 3G) & Wired networks (Dial up, Broadband & Leased line).
2. VMS - Background
Table of Contents Introduction
•Background
•Solution
•Overview
•Capabilities
•Architecture
•Features
•Versions Product details
•GUI console
•Grp mgmt
•Scenario
•Repository
•Benefits
•Roadmap
Challenges
• Asset management related issues
• Efforts required for critical updates and upgrades
• Data and reconciliation is a manual process.
• SLA’s monitoring is a manual process.
• QoS related issues
Existing scenario
• Enterprises procure & deploy PC's, laptops other devices with different make and models on need basis.
• Client applications are installed manually on the PC
• The OS security patches, application upgrades & any other software updates are done by a manual process.
• Infrastructure is scattered across locations
• The corporate data & logs lies in the local PC only and are fetched manually by support engineers on request
• Service complaints are logged over telephone to the helpdesk
• Asset information and its availability
3. VMS - Solution
VMS is a framework of enterprise management platform Devices, operating systems, workspace, applications, content, user and network security …
VMS Simplifies Enterprise IT management
•Every device: Tablets, Laptops, desktop, rugged devices, printers etc
•Every OS: Windows, Linux, Android, IOS
•Every deployment: Device management, End user, Multi user, Line of Business
Table of Contents Introduction
•Background
•Solution
•Overview
•Capabilities
•Architecture
•Features
•Versions Product details
•GUI console
•Grp mgmt
•Scenario
•Repository
•Benefits
•Roadmap
VMS scalability & applicability
•Expertise in building enterprise solutions, Multitenant, high scalable architecture, Cloud and on premise.
•Enterprise architecture
•Flexibility in integration and interfacing for expansions and plugins
•Horizontal and Vertical scaling of features and industry applicability
•Education, Enterprise, ITES, BFSI, Stock brokers, Retail, E-Governance, Government/PSU, Small & Medium sized enterprise, Transportation etc
4. VMS - Overview
Overview VXL Instruments Ltd (VXL) is a pioneer in the field of Remote Infrastructure Management (RIM) solutions. VXL’s offering for enterprises includes its flagship software product, the VXL Management Suite (VMS). VXL Management Suite (VMS) is a robust, enterprise class centralized management tool based on open industry-standard protocols, provides most secure, scalable remote management features for systems management, asset management & security management of hardware, operating system software, applications & peripheral resources of various devices including enterprise end points like PC, Thin Clients, Laptop/Netbook, Kiosk, POS, and Handheld appliances running variants of operating system in physical and virtualized environments like embedded Linux, SUSE Linux, Embedded Windows Variants, Desktop & Enterprise server Windows OS. VMS provides functional features for complete lifecycle management of endpoints, features for centralized remote administration, monitoring, management, control, configuration, maintenance, up gradation with MIS reports. This feature rich software gives administrators the ability to perform operations on multiple systems using a single point interface. VMS is a management tool which talks to your end points in real time and provides dynamic data about its health, inventory and manages lifecycle aspects like configuration, administration, control, upgrades, monitoring, security, automation etc. VMS is the result of years of research, development and implementation in diverse organizations across geographies.
Table of Contents Introduction
•Background
•Solution
•Overview
•Capabilities
•Architecture
•Features
•Versions Product details
•GUI console
•Grp mgmt
•Scenario
•Repository
•Benefits
•Roadmap
5. VMS - Capabilities
Table of Contents Introduction
•Background
•Solution
•Overview
•Capabilities
•Architecture
•Features
•Versions Product details
•GUI console
•Grp mgmt
•Scenario
•Repository
•Benefits
•Roadmap
Software License Monitoring
Software and Patch Management
Remote Control
VXL Management Suite
Reporting & Dashboards
Power Management
Desktop
Management
Discovery
OS Imaging, Provisioning & Migration
Task Management
7. VMS - Features
List of Salient features
• End user device/systems management including mobile devices
• IT asset and IT inventory management and tracking
• OS and Software deployment management
• Upgrade & patch management
• Compliance management
• Security management
• Performance management
• Power management
• Health monitoring(KPI & QoS) and Alerts
• Task scheduling
• Business process automation
• Remote assistance
• Remote administration and remote control
• Dashboards & MIS.
Table of Contents Introduction
•Background
•Solution
•Overview
•Capabilities
•Architecture
•Features
•Versions Product details
•GUI console
•Grp mgmt
•Scenario
•Repository
•Benefits
•Roadmap
8. Intuitive user interface
Provides tree-view configuration for easy administration, provides comprehensive view of each client on the network with multi-layer (unlimited) hierarchy. Colour indicators show the device activity & peripherals status.
VMS - Features
Unified management for all OS variants
Supports management functions for Microsoft Windows Desktop Editions & Embedded Windows Variants including WEPOS, POS Ready 2009, Windows XP Embedded, Windows Embedded Standard 7, GIO6 Linux OS.
Group management
For organizing terminals into groups to add group nodes in the global tree and context menu providing easy administration and configuration of these nodes. Includes support for group inheritance & Zero configuration features
Table of Contents Introduction
•Background
•Solution
•Overview
•Capabilities
•Architecture
•Features
•Versions Product details
•GUI console
•Grp mgmt
•Scenario
•Repository
•Benefits
•Roadmap
Discovery
Discovery utility can be used to discover VXL thin client which are agent less as well ones with agent installed in the LAN network.
9. VMS - Features
Table of Contents Introduction
•Background
•Solution
•Overview
•Capabilities
•Architecture
•Features
•Versions Product details
•GUI console
•Grp mgmt
•Scenario
•Repository
•Benefits
•Roadmap
Task Management
Task Manager provides the list of settings that has been applied on the clients with their status (In process, Complete, Pending or Cancelled). Also providing list of activities which are scheduled for later execution.
Asset Management
VMS manages complete inventory of computer hardware, software and peripherals. Administrators can reconcile asset information such as software licenses and PC Hardware.
Automation
Supports no touch device field management automation features right from new device discovery to device life cycle management for Desktops, Thin clients, Kiosk, & POS devices. Supports server initiated and auto discovery.
Clone & Deploy
Supports configuration and image cloning & deployment with archiving & scheduling.
10. Monitoring & Shadowing
Provide monitoring support for device power status, activity status, application status, peripherals status for printers, display & I/O devices. Support remote display control using RDP/VNC.
VMS - Features
Scheduling
Supports ability to schedule configuration changes, firmware & software update to devices over LAN or WAN over HTTP & TCP/IP connections.
OS specific support
Provides configuration for OS specific additional options for MS Windows, GNU/Linux, various embedded platforms.
Table of Contents Introduction
•Background
•Solution
•Overview
•Capabilities
•Architecture
•Features
•Versions Product details
•GUI console
•Grp mgmt
•Scenario
•Repository
•Benefits
•Roadmap
Upgrade management
Support application installation & uninstallation of application and application upgrades and also provides file transfer feature.
11. VMS - Features
Security
Security software for Device OS hardening, Connection management & connectivity lockdown, Lock and open USB ports and other peripherals like CD, DVD, Printer.
Alerts, Messages, Reports and Audit logs
Supports SMS, email alerts & messages for QoS . Provides configurable MIS reports, user session log. Generation of software and hardware components report and exporting of reports in XLS format. Provides MIS reports including Analytical reports, QoS reports, Transaction reports.
Backup and Restore
Support ability to back-up and restore device settings & group settings..
Table of Contents Introduction
•Background
•Solution
•Overview
•Capabilities
•Architecture
•Features
•Versions Product details
•GUI console
•Grp mgmt
•Scenario
•Repository
•Benefits
•Roadmap
Patch management
Support Installation and uninstallation of patch for all variants of Operating Systems which includes Windows XP Pro SP2 / XP Pro SP3 / Server 2003 Pro SP2 (32-bit & 64-bit) / Windows 7 Pro (32-bit & 64-bit) / Windows 7 Pro SP1 (32-bit & 64-bit) / Windows 8 (32-bit & 64-bit). We also get health status of the agents on the basis of updates installed providing the list of installed, missing and all patches list.
12. Configuration management
Includes Access control system, User management, System setup & Configuration management.
VMS - Features
Device management, configuration & monitoring
Provides remote management of devices with QoS configuration. Monitoring of devices and critical parameters like storage, RAM memory, CPU utilization, Network bandwidth utilization. Device settings for Graphics, Audio, keyboard, MUI, connectivity, USB port, OS specific settings.
Device group management
Device health monitoring with Dashboards
Remote monitoring of Device hardware, peripherals & application for QoS,
Mailer engine for Alerts, daily, weekly & monthly updates & QoS alerts.
Scalability
Scalable software architecture to implement additional, customized features & value added services with additional software development. Support for Interfacing with other back end software like IT Help desk software for auto call ticket generation.
Table of Contents Introduction
•Background
•Solution
•Overview
•Capabilities
•Architecture
•Features
•Versions Product details
•GUI console
•Grp mgmt
•Scenario
•Repository
•Benefits
•Roadmap
13. VMS – Security features
Security Feature
Description
Network channel security
VMS uses Secure Hypertext Transfer Protocol(HTTPS) with SSL for all communication & data transfer between the TC and VMS web server.
Information security
Any Data/Content import /export is encrypted using AES 256 bit, the encrypted data is transferred between TC & VMS server using SSL.
Application authentication
VMS supports user authentication options including Microsoft ADS, LDAP, Optional multifactor authentication using Smart card, E-Token & Biometric.
Authorisation /Access control
VMS has centralized access control security module with User groups, User roles, Role permissions etc
E-mail handling
Mailer engine in VMS supports digital signature for sending digitally signed E-mail’s
Client application & data security
Secure desktop component in VMS client implements application and data security on PC.
Table of Contents Introduction
•Background
•Solution
•Overview
•Capabilities
•Architecture
•Features
•Versions Product details
•GUI console
•Grp mgmt
•Scenario
•Repository
•Benefits
•Roadmap
14. VMS - Versions
Organization & group management
Automation for no touch field service
Clone & Deploy
OS specific customized features
Device management, configuration & monitoring
Thin client device & OS management of various versions
Monitoring & Shadowing
Scheduling of critical tasks
Upgrade & patch management
Alerts, Messages, Reports and Audit logs
Standard Edition
All features of standard edition
Windows Desktop OS support
Enterprise Dashboards
Group level and Node level alert configurations and Auto mailers & SMS
Multiple site management
User wise Group management association
Inventory management module
Anti Virus patch update management module
WSUS, Distribution agent and application Patch management support.
Enterprise Edition
Table of Contents Introduction
•Background
•Solution
•Overview
•Capabilities
•Architecture
•Features
•Versions Product details
•GUI console
•Grp mgmt
•Scenario
•Repository
•Benefits
•Roadmap
15. VMS – GUI Console
Table of Contents Introduction
•Background
•Solution
•Overview
•Capabilities
•Architecture
•Features
•Versions Product details
•GUI console
•Grp mgmt
•Scenario
•Repository
•Benefits
•Roadmap
1
3
5
2
4
1.Tree view based organization view
2.Breadcrumbs
3.Node list view
4.Activity Monitoring
Legend
6
5.Views (Home, Reports and Audit logs, Task Management, Discovery, Patch management, Software Deployment, VMS Configuration, Asset Management, About, Logout)
6.Information bar
7.Main Menu for operations
7
16. VMS – Group Levels
Company HQ (Central)
Create Groups
Arrange Tree View
Group configuration
1 – n Sub group Levels
Sub group 2
Sub group n
Sub Group 1
Thin Client
Desktop PC
Laptop
POS/Kiosk
Site
Group n
Sub group 1
IP Range
Subnet Range
Default profile
Site
Group 1
Table of Contents Introduction
•Background
•Solution
•Overview
•Capabilities
•Architecture
•Features
•Versions Product details
•GUI console
•Grp mgmt
•Scenario
•Repository
•Benefits
•Roadmap
17. VMS - Scenarios
VMS supports the following deployment scenarios:
Installation on a single server
Installation on distributed servers or multitier- tier
Table of Contents Introduction
•Background
•Solution
•Overview
•Capabilities
•Architecture
•Features
•Versions Product details
•GUI console
•Grp mgmt
•Scenario
•Repository
•Benefits
•Roadmap
18. VMS – Central FTP
Headquarters
Site network
Thin client 1
Thin Client 1
Thin Client n
Thin Client 1
Thin Client n
Distribution
of data & parameters
Distribution
of data & parameters
Group A
Group B
Group C
Configuration and control data flow
Patch update flow
Distribution
of data & parameters
Thin Client n
VMS Server Application
VMS Central
FTP
Table of Contents Introduction
•Background
•Solution
•Overview
•Capabilities
•Architecture
•Features
•Versions Product details
•GUI console
•Grp mgmt
•Scenario
•Repository
•Benefits
•Roadmap
19. VMS - Benefits
Feature
Benefit
Web services based service oriented architecture (SOA)
The solution will provide reliability, scalability, security & high availability
Monitoring of Key performance indicator (KPI’s)
Will provide transparency of consumable usage, asset usage & business intelligence for asset allocation
Automated updates over network
Will result in reliable update & reduced implementation cycle.
PKI based security infrastructure
History of transaction available at central location for analysis & MIS.
Centralized Asset management
Improved productivity & asset tracking
Automated help desk service request
Improved availability & Quality of Service
Automated mailers to stake holders
Will provide QoS information for daily, weekly, monthly updates to Management, IT
Table of Contents Introduction
•Background
•Solution
•Overview
•Capabilities
•Architecture
•Features
•Versions Product details
•GUI console
•Grp mgmt
•Scenario
•Repository
•Benefits
•Roadmap
20. VMS - Roadmap
VMS Release 3.0
(Future release)
VMS Release 2.90 (Current release)
VMS Debut Release
IV. Quarter 2013
I. Quarter 2014
III. Quarter 2013
Organization & group management
Scalable multi tier web services based architecture
Web based user interface for Unified management for various devices & OS
Automation for no touch field service
Key performance indicators (KPI), Quality of service (QoS) Monitoring
Scheduling engine for all tasks
OS, application, business process specific customized features
Upgrade & patch management
Device & OS management, configuration & monitoring
Health monitoring dashboards
Alerts, Messages, Reports and Audit logs
Tools for Shadowing, Clone & Deploy
Enterprise Inventory management
Enterprise dashboards
Management of Mobile devices
Android OS
IOS
Windows Phone and Mobile
WES 8
Multi Lingual support
European: German, French
Asian: Chinese, Arabic
Task management system
Task activity monitor
Task manager
Task scheduler
Task templates
VOS Linux OS support
Management
Administration
Configuration
Control
Updates and upgrades
Other Enhancements
User and group association
Improved ADS support
Table of Contents Introduction
•Background
•Solution
•Overview
•Capabilities
•Architecture
•Features
•Versions Product details
•GUI console
•Grp mgmt
•Scenario
•Repository
•Benefits
•Roadmap