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“Radio Activity”
The Role of Technical Objects and Agency for
Participatory Practices of Radio Communication
Nele Heise, M. A.
Doctoral Colloquium
Graduate School Media and Communication
April 16, 2013 | Hamburg
Outline
1. My background
2. The emergence of my dissertation project
3. Research Object(s) of my project
4. Principles and Case Studies of my project
5. Next steps & added value
Heise | Radio Activity 2
• Home discipline: Communication Science (qualitative research)
• Junior researcher at the Hans Bredow Institute for 2.5 years within a
DFG-funded research project (2011-2014), i.e. great work conditions
but few time for my dissertation project
• Main focus: relationship of journalism and audience
My background
Heise | Radio Activity 3
My initial starting point
Emergence of my dissertation project
The idea of an
“Active Audience”
Has for long been an important reference within
scholarly discourses  “participatory turn” due to
advent of Web 2.0 and social media?
Facets of “Audience Activity”
(Cognitive) processes of selection and interpretation of
media content (e.g. uses & grats, encoding/decoding)
Practice orientation: Usage of interactive / feedback
features and produsage / prosumption (Bruns 2007)
A conceptual gap? the role of
technology for “audience
activity”
Role of Technology for reception and production on
the levels of Access [presence], Interaction [socio-
communicative relationships] and Participation [co-
deciding]  AIP model (Carpentier 2011)
Heise | Radio Activity 4
Heise | Radio Activity 5
(Techn.)
Artifact
Agency
Medium Practice
Active Role of ICT Users
Appropriation of (media) technology (e.g.
Domestication approach)
Social Construction/Shaping of Technology
Active Interpretation and familiarization
(Sarrica 2010)
(Active) use of participatory features
and its preconditions
Motivation, self-esteem, attitudes,
technology acceptance as well as skills and
competence (e.g. Hujanen/Pietikäinen
2004; King/He 2006; Correa 2010)
Media characteristics
Media affordances (e.g. Zillien 2008,
Hepp 2012) as well as design,
functionality, purpose
Interactivity and interactive features
(e.g. Chung 2007/2008; Himelboim/
McCreery 2012)
Media arrangements
Media repertoires (Hasebrink/
Domeyer 2012)
Media Histories
Emergence, continuities & variations
as well as diffusion of media artifacts,
genres, formats (e.g. “personal
media”, Lüders 2008)
(Dis-) Advantage: Intersection of diverse theoretical concepts and disciplines
Texto-material perspective: intersection of practices of content creation and
interpretation as well as appropriation and shaping of artifacts (Siles/Boczkowski 2012)
Emergence of my dissertation project
Heise | Radio Activity 6
Important Step
“Narrowing” the Research Object
III
III Practice dimension
IV
IV Medium dimension
I
I Artifactual dimension
II
II Agency dimension
What role do
(arrangements of) technical objects and their affordances
as well as
technical skills and competence
play for
participatory practices
of
radio communication?
Overarching RQ of my project
Heise | Radio Activity 7
Why “radio communication”?
Research Object(s) of my project
Heise | Radio Activity 8
the “flexible” medium
many definitions, formats, genres, theories;
“universal usability”
the “participatory” medium
long history of listener involvement (e.g. talk radio)
and participation models (e.g. community radio)
due to low access barriers; mental involvement
the “ubiquitous” medium
extensive and stable usage; multiple reception
devices (offline, online, mobile)
the “forgotten” medium “seamlessness” of usage, “invisibility”;
lack of empirical research (in Germany)
A (preliminary) definition of “radio communication”
Radio communication includes the (frequent) practices of production
and reception of audio material or content which is distributed through
various channels (terrestrial and/or online, simulcast) and devices.
Radio communication includes a broad variety of traditional and
emerging formats (e.g. Hörfunk, web radio, Social Radio).
Radio communication is characterized by “multiple layers of radio
contexts” (Vagle 2011: 96): natural order (human biology, technologies
as well as physical time and place), structural agents of social nature
(e.g. political/economic system, social groups and institutions) as well
as cultural (inventory of genres) and situational contexts.
Heise | Radio Activity 9
Research Object(s) of my project
General approach of my dissertation project
Heise | Radio Activity 10
Overall assumption Different types of “radio communication” enable or facilitate
different participatory practices of “doing radio” which require
different (arrangements of) technologies and technical agency
Research Principles Based on case studies (Yin 2009)
 Pro’s: flexibility (methods, data material), “thick”
descriptions, context sensitivity
 Con’s: scope and generalization of results; justification
Variation of perspectives, search for similarities & structural
relations (Kleining 1995, Hagemann 2003, Krotz 2005)
Research Goal Conceptual mapping and description of different cases of
contemporary “radio communication”
Systematization and extension of existing theories
(dimensions: artifactual, medium, agency, practice)
Case studies of my dissertation project
Heise | Radio Activity 11
Amateur /
Ham Radio
Community
Radio
“Classical”
Radio Stations
Web Radio
Stations
Podcasts /
Podcasting
Actors [media organizations, communities, individuals]
Professionalization [amateurs, Pro-Ams, journalists]
Other: features of audience involvement, economic structure,
reach/publicity, frequency, “sense of mission”
Technical infrastructure [terrestrial and/or online distribution]
Institutionalization *independence vs. “embeddedness”+
Content [program structure, topicality, target group etc.]
Regional context: Hamburg
Case studies of my dissertation project
Heise | Radio Activity 12
Amateur
Darc e.V.
Community
Tide / FSK
“Classical”
N-Joy
Web Radio
ByteFM
Podcasting
H.P.C.
Group discussion / focus group
Participatory observation (meetings, workshops etc.)
In-depth-Interviews
Standardized surveys
Feature Analyses and “home” visits (technical objects & arrangement)
* Concrete methodology also relies on field access (+ study group) & previous research/knowledge
*
Current status of my dissertation project
Literature review Main areas: concepts of participation, technological
change, appropriation and shaping of technology
“Defining” my field Step 1: role of technological objects in the relation
between journalism and audience (ICA 2013)
Step 2: selecting relevant case studies with regard to
previous knowledge and assumptions
“Entering” the field Empirical field research on five case studies
Starting point (05/13): Podcasting Workshop in Berlin
Next steps
First steps
“Entering” the PhD Decision 1: cumulative vs. conventional dissertation?
Decision 2: status of empirical work and theory?
Decision 3: ECREA Summer School in Bremen?
Heise | Radio Activity 13
Added value
Descriptive
 examination of emerging and differentiating media formats
 deeper understanding of motivations of active audience
members and dimensions of media related technical agency
Normative
 democratic value of participatory practices (e.g. for opinion
formation and diversity)
 emancipatory potential of participatory practices (e.g.
empowerment of minorities)
Heise | Radio Activity 14
Supportive  technology-related barriers of participation (e.g. in journalism)
and inequalities (due to gender, education, access etc.)
 recommendations for media education
Thanks for your attention!
Nele Heise, M. A.
Hans Bredow Institute
Warburgstraße 8-10
20354 Hamburg/Germany
n.heise@hans-bredow-institut.de
@neleheise
http://de.slideshare.net/garneleh
Heise | Radio Activity 15
References
Boczkowski, Pablo J. (2004). The Mutual Shaping of Technology and Society in Videotex Newspapers: Beyond the Diffusion and Social Shaping Perspectives. The
Information Society, 20 (4), 255–267.
Bollert, Christian, Benjamin Bigl, Marcus Engert, Markus Schubert & Hans-Jörg Stiehler (2012). Internetradios in Sachsen. Eine empirische Untersuchung
sächsischer Webradioangebote. Berlin: Vistas.
Bruns, Axel (2010). From Reader to Writer: Citizen Journalism as News Produsage. In J. Hunsinger, L. Klastrup & M. Allen (Eds.), International Handbook of
Internet Research (pp. 119–133). Springer Netherlands.
Carpentier, Nico (2011). The concept of participation. If they have access and interact, do they really participate?. Communication Management Quarterly, 6(21),
13–36.
Chung, Deborah S. (2007). Profits and Perils: Online News Producers’ Perceptions of Interactivity and Uses of Interactive Features. Convergence, The International
Journal of Research into New Media Technologies, 13(1), 43–61.
Chung, Deborah S. (2008). Interactive Features of Online Newspapers: Identifying Patterns and Predicting Use of Engaged Readers. Journal of Computer-
Mediated Communication, 13, 658–679.
Correa, Teresa (2010). The Participation Divide Among „Online Experts“: Experience, Skills and Psychological Factors as Predictors of College Students' Web
Content Creation. Journal of Computer-Mediated Communication, 16(1), 71–92.
Engel, Bernhard & Stefanie Best (2012). Stream, Audio und Page – die Rezeptionsformen in der konvergenten Medienwelt. Media Perspektiven, 2, 62–71.
Forsslund, Titti (2011). Radio – the forgotten medium for user’ creative mental interaction and co-production. In M. Oliviera & L. A. Santos (Eds.), Radio Evolution.
Conference Proceedings. Retrieved from: http://www.lasics.uminho.pt/ojs/index.php/radioevolution/article/view/831/833 (accessed April 14, 2013).
Gattringer, Karin & Walter Klingler (2012). Radionutzung in Deutschland steigt erneut an. Media Perspektiven, 9, 410–423.
Hagemann, Otmar (2003). Qualitativ-heuristische Methodologie im Lehr-Dialog. In O. Hagemann & F. Krotz (Eds.), Suchen und Entdecken. Beiträge zu Ehren von
Gerhard Kleining (pp. 31-62). Berlin: Rhombos.
Hartmann, Maren (2009). Roger Silverstone. Medienobjekte und Domestizierung. In A. Hepp, F. Krotz & T. Thomas (Eds.), Schlüsselwerke der Cultural Studies (pp.
304–315). Wiesbaden: VS Verlag für Sozialwissenschaften.
Hasebrink, Uwe & Hanna Domeyer (2012). Media repertoires as patterns of behavior and as meaningful practices: A multimethod approach to media use in
converging media environments. Participations, 9(2), 757–779.
Hepp, Andreas (2012). Mediatization and the ‘Molding Force’ of the Media. In: Communications, 37(1), 1–28.
Himelboim, Itai & Steve McCreery (2012). New technologies, old practices: Examining news websites from a professional perspective. Convergence: The
international Journal of Research into New Media Technologies. Published online 7 February 2012 (DOI: 10.1177/1354856511429648).
Hujanen, Jaana & Sari Pietikäinen (2004). Interactive Uses of Journalism. Crossing Between Technological Potential and Young People's News-Using Practices.
New Media & Society, 6(3), 383-401.
Heise | Radio Activity 16
References
Jönsson, Anna Maria & Henrik Örnebring (2011). User-Generated Content and the News: Empowerment of Citizens or Interactive Illusion? Journalism Practice,
5(2), 127–144.
Kahl, Annett, Annette Mende & Ulrich Neuwöhner (2012). Webangeboteunterstützen Bindung und Nutzung des Radios. Media Perspektiven, 7-8, 397–403.
King, William R. & Jun He (2006). A meta-analysis of the technology acceptance model. Information & Management, 43(6), 740–755.
Kleining, Gerhard (1995). Lehrbuch entdeckende Sozialforschung. Bd. 1: Von der Hermeneutik zur qualitativen Heuristik. Weinheim: Beltz.
Kleinsteuber, Hans J. (2012). Radio – Versuch einer Begriffsbestimmung. In H. Kleinsteuber (Ed.), Radio – eine Einführung. (pp. 15–36). Wiesbaden: VS Verlag für
Sozialwissenschaften.
Krotz, Friedrich (2005). Neue Theorien entwickeln. Eine Einführung in die Grounded Theory, die Heuristische Sozialforschung und die Ethnographie anhand von
Beispielen aus der Kommunikationsforschung. Köln: Herbert von Halem Verlag.
Larsson, Anders Olof (2012).Understanding Nonuse of Interactivity in Online Newspapers: Insights from Structuration Theory. The Information Society, 28(4),
253–263.
Lüders, Marika (2008). Conceptualizing personal media. New Media & Society, 10(5), 683–702.
MacKenzie, Donald & Judy Wajcman (Eds.) (1999). The Social Shaping of Technology. 2nd ed. Buckingham/Philadelphia: Open University Press.
Orians, Wolfgang (1991). Hörerbeteiligung im Radio eine Fallstudie zu Motivation, Erwartung und Zufriedenheit von Anrufern. München: R. Fischer Verlag.
Renger, Rudi (2004). Journalismus als kultureller Diskurs. Grundlagen der Cultural Studies als Journalismustheorie. In M. Löffelholz (Ed.), Theorien des
Journalismus. Ein diskursives Handbuch (pp. 359–371). 2nd ed. Wiesbaden: VS Verlag für Sozialwissenschaften.
Sarrica, Mauro (2010). ICTs Meanings and Practices: Contributions from the Social Representations Approach. In: The Journal of Community Informatics, 6(3).
Online: http://ci-journal.net/index.php/ciej/article/view/731/612 (accessed September 30, 2012).
Schätzlein, Frank (2012). Theorien. In H. Kleinsteuber (Ed.), Radio – eine Einführung. (pp. 37–62). Wiesbaden: VS Verlag für Sozialwissenschaften.
Siles, Ignacio; Boczkowski, Pablo (2012). At the Intersection of Content and Materiality: A Texto-Material Perspective on the Use of Media Technologies.
Communication Theory, 22(3), 227–249.
Silverstone, Roger; Haddon, Leslie (1996). Design and the domestication of information and communication technologies: Technical change and Everyday Life. In
R. Mansell & Roger Silverstone (Eds.): Communication by design. The politics of information and communication technologies (pp. 44–74). Oxford: Oxford
University Press.
Vagle, Wenche (2011). Time and Space in Early Norwegian Radio. Technology, Textuality, and Discursive Roles and Relations. Nordicom Review, 32(2), 95–110.
Vogel, Andreas (1991). Rundfunk für alle. Bürgerbeteiligung, Partizipation und zugangsoffene Sendeplätze in Hörfunk und Fernsehen. Berlin: Vistas
Verlagsgesellschaft.
Yin, Robert K. (2009). Case study research. Design and methods. 4th ed. California: Thousand Oaks.
Zillien, Nicole (2008). Die (Wieder-)Entdeckung der Medien: das Affordanzkonzept in der Mediensoziologie. Sociologia Internationalis, 46(2), 161–181.
Heise | Radio Activity 17

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"Radio activity" - The Role of Technical Objects and Agency for Participatory Practices of Radio Communication

  • 1. “Radio Activity” The Role of Technical Objects and Agency for Participatory Practices of Radio Communication Nele Heise, M. A. Doctoral Colloquium Graduate School Media and Communication April 16, 2013 | Hamburg
  • 2. Outline 1. My background 2. The emergence of my dissertation project 3. Research Object(s) of my project 4. Principles and Case Studies of my project 5. Next steps & added value Heise | Radio Activity 2
  • 3. • Home discipline: Communication Science (qualitative research) • Junior researcher at the Hans Bredow Institute for 2.5 years within a DFG-funded research project (2011-2014), i.e. great work conditions but few time for my dissertation project • Main focus: relationship of journalism and audience My background Heise | Radio Activity 3
  • 4. My initial starting point Emergence of my dissertation project The idea of an “Active Audience” Has for long been an important reference within scholarly discourses  “participatory turn” due to advent of Web 2.0 and social media? Facets of “Audience Activity” (Cognitive) processes of selection and interpretation of media content (e.g. uses & grats, encoding/decoding) Practice orientation: Usage of interactive / feedback features and produsage / prosumption (Bruns 2007) A conceptual gap? the role of technology for “audience activity” Role of Technology for reception and production on the levels of Access [presence], Interaction [socio- communicative relationships] and Participation [co- deciding]  AIP model (Carpentier 2011) Heise | Radio Activity 4
  • 5. Heise | Radio Activity 5 (Techn.) Artifact Agency Medium Practice Active Role of ICT Users Appropriation of (media) technology (e.g. Domestication approach) Social Construction/Shaping of Technology Active Interpretation and familiarization (Sarrica 2010) (Active) use of participatory features and its preconditions Motivation, self-esteem, attitudes, technology acceptance as well as skills and competence (e.g. Hujanen/Pietikäinen 2004; King/He 2006; Correa 2010) Media characteristics Media affordances (e.g. Zillien 2008, Hepp 2012) as well as design, functionality, purpose Interactivity and interactive features (e.g. Chung 2007/2008; Himelboim/ McCreery 2012) Media arrangements Media repertoires (Hasebrink/ Domeyer 2012) Media Histories Emergence, continuities & variations as well as diffusion of media artifacts, genres, formats (e.g. “personal media”, Lüders 2008) (Dis-) Advantage: Intersection of diverse theoretical concepts and disciplines Texto-material perspective: intersection of practices of content creation and interpretation as well as appropriation and shaping of artifacts (Siles/Boczkowski 2012) Emergence of my dissertation project
  • 6. Heise | Radio Activity 6 Important Step “Narrowing” the Research Object
  • 7. III III Practice dimension IV IV Medium dimension I I Artifactual dimension II II Agency dimension What role do (arrangements of) technical objects and their affordances as well as technical skills and competence play for participatory practices of radio communication? Overarching RQ of my project Heise | Radio Activity 7
  • 8. Why “radio communication”? Research Object(s) of my project Heise | Radio Activity 8 the “flexible” medium many definitions, formats, genres, theories; “universal usability” the “participatory” medium long history of listener involvement (e.g. talk radio) and participation models (e.g. community radio) due to low access barriers; mental involvement the “ubiquitous” medium extensive and stable usage; multiple reception devices (offline, online, mobile) the “forgotten” medium “seamlessness” of usage, “invisibility”; lack of empirical research (in Germany)
  • 9. A (preliminary) definition of “radio communication” Radio communication includes the (frequent) practices of production and reception of audio material or content which is distributed through various channels (terrestrial and/or online, simulcast) and devices. Radio communication includes a broad variety of traditional and emerging formats (e.g. Hörfunk, web radio, Social Radio). Radio communication is characterized by “multiple layers of radio contexts” (Vagle 2011: 96): natural order (human biology, technologies as well as physical time and place), structural agents of social nature (e.g. political/economic system, social groups and institutions) as well as cultural (inventory of genres) and situational contexts. Heise | Radio Activity 9 Research Object(s) of my project
  • 10. General approach of my dissertation project Heise | Radio Activity 10 Overall assumption Different types of “radio communication” enable or facilitate different participatory practices of “doing radio” which require different (arrangements of) technologies and technical agency Research Principles Based on case studies (Yin 2009)  Pro’s: flexibility (methods, data material), “thick” descriptions, context sensitivity  Con’s: scope and generalization of results; justification Variation of perspectives, search for similarities & structural relations (Kleining 1995, Hagemann 2003, Krotz 2005) Research Goal Conceptual mapping and description of different cases of contemporary “radio communication” Systematization and extension of existing theories (dimensions: artifactual, medium, agency, practice)
  • 11. Case studies of my dissertation project Heise | Radio Activity 11 Amateur / Ham Radio Community Radio “Classical” Radio Stations Web Radio Stations Podcasts / Podcasting Actors [media organizations, communities, individuals] Professionalization [amateurs, Pro-Ams, journalists] Other: features of audience involvement, economic structure, reach/publicity, frequency, “sense of mission” Technical infrastructure [terrestrial and/or online distribution] Institutionalization *independence vs. “embeddedness”+ Content [program structure, topicality, target group etc.]
  • 12. Regional context: Hamburg Case studies of my dissertation project Heise | Radio Activity 12 Amateur Darc e.V. Community Tide / FSK “Classical” N-Joy Web Radio ByteFM Podcasting H.P.C. Group discussion / focus group Participatory observation (meetings, workshops etc.) In-depth-Interviews Standardized surveys Feature Analyses and “home” visits (technical objects & arrangement) * Concrete methodology also relies on field access (+ study group) & previous research/knowledge *
  • 13. Current status of my dissertation project Literature review Main areas: concepts of participation, technological change, appropriation and shaping of technology “Defining” my field Step 1: role of technological objects in the relation between journalism and audience (ICA 2013) Step 2: selecting relevant case studies with regard to previous knowledge and assumptions “Entering” the field Empirical field research on five case studies Starting point (05/13): Podcasting Workshop in Berlin Next steps First steps “Entering” the PhD Decision 1: cumulative vs. conventional dissertation? Decision 2: status of empirical work and theory? Decision 3: ECREA Summer School in Bremen? Heise | Radio Activity 13
  • 14. Added value Descriptive  examination of emerging and differentiating media formats  deeper understanding of motivations of active audience members and dimensions of media related technical agency Normative  democratic value of participatory practices (e.g. for opinion formation and diversity)  emancipatory potential of participatory practices (e.g. empowerment of minorities) Heise | Radio Activity 14 Supportive  technology-related barriers of participation (e.g. in journalism) and inequalities (due to gender, education, access etc.)  recommendations for media education
  • 15. Thanks for your attention! Nele Heise, M. A. Hans Bredow Institute Warburgstraße 8-10 20354 Hamburg/Germany n.heise@hans-bredow-institut.de @neleheise http://de.slideshare.net/garneleh Heise | Radio Activity 15
  • 16. References Boczkowski, Pablo J. (2004). The Mutual Shaping of Technology and Society in Videotex Newspapers: Beyond the Diffusion and Social Shaping Perspectives. The Information Society, 20 (4), 255–267. Bollert, Christian, Benjamin Bigl, Marcus Engert, Markus Schubert & Hans-Jörg Stiehler (2012). Internetradios in Sachsen. Eine empirische Untersuchung sächsischer Webradioangebote. Berlin: Vistas. Bruns, Axel (2010). From Reader to Writer: Citizen Journalism as News Produsage. In J. Hunsinger, L. Klastrup & M. Allen (Eds.), International Handbook of Internet Research (pp. 119–133). Springer Netherlands. Carpentier, Nico (2011). The concept of participation. If they have access and interact, do they really participate?. Communication Management Quarterly, 6(21), 13–36. Chung, Deborah S. (2007). Profits and Perils: Online News Producers’ Perceptions of Interactivity and Uses of Interactive Features. Convergence, The International Journal of Research into New Media Technologies, 13(1), 43–61. Chung, Deborah S. (2008). Interactive Features of Online Newspapers: Identifying Patterns and Predicting Use of Engaged Readers. Journal of Computer- Mediated Communication, 13, 658–679. Correa, Teresa (2010). The Participation Divide Among „Online Experts“: Experience, Skills and Psychological Factors as Predictors of College Students' Web Content Creation. Journal of Computer-Mediated Communication, 16(1), 71–92. Engel, Bernhard & Stefanie Best (2012). Stream, Audio und Page – die Rezeptionsformen in der konvergenten Medienwelt. Media Perspektiven, 2, 62–71. Forsslund, Titti (2011). Radio – the forgotten medium for user’ creative mental interaction and co-production. In M. Oliviera & L. A. Santos (Eds.), Radio Evolution. Conference Proceedings. Retrieved from: http://www.lasics.uminho.pt/ojs/index.php/radioevolution/article/view/831/833 (accessed April 14, 2013). Gattringer, Karin & Walter Klingler (2012). Radionutzung in Deutschland steigt erneut an. Media Perspektiven, 9, 410–423. Hagemann, Otmar (2003). Qualitativ-heuristische Methodologie im Lehr-Dialog. In O. Hagemann & F. Krotz (Eds.), Suchen und Entdecken. Beiträge zu Ehren von Gerhard Kleining (pp. 31-62). Berlin: Rhombos. Hartmann, Maren (2009). Roger Silverstone. Medienobjekte und Domestizierung. In A. Hepp, F. Krotz & T. Thomas (Eds.), Schlüsselwerke der Cultural Studies (pp. 304–315). Wiesbaden: VS Verlag für Sozialwissenschaften. Hasebrink, Uwe & Hanna Domeyer (2012). Media repertoires as patterns of behavior and as meaningful practices: A multimethod approach to media use in converging media environments. Participations, 9(2), 757–779. Hepp, Andreas (2012). Mediatization and the ‘Molding Force’ of the Media. In: Communications, 37(1), 1–28. Himelboim, Itai & Steve McCreery (2012). New technologies, old practices: Examining news websites from a professional perspective. Convergence: The international Journal of Research into New Media Technologies. Published online 7 February 2012 (DOI: 10.1177/1354856511429648). Hujanen, Jaana & Sari Pietikäinen (2004). Interactive Uses of Journalism. Crossing Between Technological Potential and Young People's News-Using Practices. New Media & Society, 6(3), 383-401. Heise | Radio Activity 16
  • 17. References Jönsson, Anna Maria & Henrik Örnebring (2011). User-Generated Content and the News: Empowerment of Citizens or Interactive Illusion? Journalism Practice, 5(2), 127–144. Kahl, Annett, Annette Mende & Ulrich Neuwöhner (2012). Webangeboteunterstützen Bindung und Nutzung des Radios. Media Perspektiven, 7-8, 397–403. King, William R. & Jun He (2006). A meta-analysis of the technology acceptance model. Information & Management, 43(6), 740–755. Kleining, Gerhard (1995). Lehrbuch entdeckende Sozialforschung. Bd. 1: Von der Hermeneutik zur qualitativen Heuristik. Weinheim: Beltz. Kleinsteuber, Hans J. (2012). Radio – Versuch einer Begriffsbestimmung. In H. Kleinsteuber (Ed.), Radio – eine Einführung. (pp. 15–36). Wiesbaden: VS Verlag für Sozialwissenschaften. Krotz, Friedrich (2005). Neue Theorien entwickeln. Eine Einführung in die Grounded Theory, die Heuristische Sozialforschung und die Ethnographie anhand von Beispielen aus der Kommunikationsforschung. Köln: Herbert von Halem Verlag. Larsson, Anders Olof (2012).Understanding Nonuse of Interactivity in Online Newspapers: Insights from Structuration Theory. The Information Society, 28(4), 253–263. Lüders, Marika (2008). Conceptualizing personal media. New Media & Society, 10(5), 683–702. MacKenzie, Donald & Judy Wajcman (Eds.) (1999). The Social Shaping of Technology. 2nd ed. Buckingham/Philadelphia: Open University Press. Orians, Wolfgang (1991). Hörerbeteiligung im Radio eine Fallstudie zu Motivation, Erwartung und Zufriedenheit von Anrufern. München: R. Fischer Verlag. Renger, Rudi (2004). Journalismus als kultureller Diskurs. Grundlagen der Cultural Studies als Journalismustheorie. In M. Löffelholz (Ed.), Theorien des Journalismus. Ein diskursives Handbuch (pp. 359–371). 2nd ed. Wiesbaden: VS Verlag für Sozialwissenschaften. Sarrica, Mauro (2010). ICTs Meanings and Practices: Contributions from the Social Representations Approach. In: The Journal of Community Informatics, 6(3). Online: http://ci-journal.net/index.php/ciej/article/view/731/612 (accessed September 30, 2012). Schätzlein, Frank (2012). Theorien. In H. Kleinsteuber (Ed.), Radio – eine Einführung. (pp. 37–62). Wiesbaden: VS Verlag für Sozialwissenschaften. Siles, Ignacio; Boczkowski, Pablo (2012). At the Intersection of Content and Materiality: A Texto-Material Perspective on the Use of Media Technologies. Communication Theory, 22(3), 227–249. Silverstone, Roger; Haddon, Leslie (1996). Design and the domestication of information and communication technologies: Technical change and Everyday Life. In R. Mansell & Roger Silverstone (Eds.): Communication by design. The politics of information and communication technologies (pp. 44–74). Oxford: Oxford University Press. Vagle, Wenche (2011). Time and Space in Early Norwegian Radio. Technology, Textuality, and Discursive Roles and Relations. Nordicom Review, 32(2), 95–110. Vogel, Andreas (1991). Rundfunk für alle. Bürgerbeteiligung, Partizipation und zugangsoffene Sendeplätze in Hörfunk und Fernsehen. Berlin: Vistas Verlagsgesellschaft. Yin, Robert K. (2009). Case study research. Design and methods. 4th ed. California: Thousand Oaks. Zillien, Nicole (2008). Die (Wieder-)Entdeckung der Medien: das Affordanzkonzept in der Mediensoziologie. Sociologia Internationalis, 46(2), 161–181. Heise | Radio Activity 17