We wanted to introduce our organization APAGEN Solutions – A Global Software & Solution Provider. We are a business-advantage driven company. We are a part of the Enventa Group and are a OpenERP source for Services, Education, & Sales. We have experience in implementing & maintaining some of the most challenging OpenERP installations in companies like Bajaj Holographic, Hanusoft, Enventa Power Systems, Omkam UPS, MV Logistics, Design India, Grail Group etc., by means of our Multi-faced OpenERP Services (CHANNEL, SERVICES, EDUCATION, and AMS).
4. About Apagen
Appearance
• Apagen Solutions, head office is based out of Noida
• Apagen is a sister concern of Enventa Group
• Track record of world class product & service delivery since inception in 2009
• International presence in Malaysia, UK, Nigeria, USA and UAE
• Rich portfolio of alliances with major industry players
Experience
• Expert in manufacturing domain
• World class ERP consulting services for Auto component manufacturers, oil
and gas drilling companies, Logistic companies, Plastic processing units,
Cement Units, Retail Companies
• Having huge pool of products for Help Desk, Smart Card, Biometrics Payroll
system, Accounting, mobility, Production automation & Private Enterprise
ATM etc.
• Rich experience in offshore delivery through ODCs (Offshore Delivery Model)
at Noida and Next focus is on West India .
6. OUR CAPABILITIES & CREDENTIALS
Investing experience in transforming Business
7. Expertise & Services Landscape
7
ERP Services Landscape
Implementation/ Rollouts
AMS & Production
Support
ERP Modular Upgrades
IT/ERP Advisory
Value Discovery
Workshop
Independent Testing/
Validation Services
Our Products Our Capabality
Core ERP Solution Odoo
Help Desk Complete help desk management Software
IVRS Help Desk Help Desk solution integrated with IVRS
Smart Card
Complete Smart card Solution , Majorly used in food
chains
Biometrics Attendance system Figure print Attendance system
Accounting Software Software for complete Accounting solution
Private Enterprise ATM etc. Integration with Finances and setting up private ATM
Mobile Executive Gladden Complete Mobility Solution for ERP (Odoo)
Production Automation
Complete Production cycle Automation Solution for
Odoo
8. Apagen Innovation Centre
- Project Management
- Quality Management System
- Internal Projects
- Methodologies
- Training Sessions
- Tools and Accelerators
- Knowledge Repository
- ERP Solution Academy
- Processes
- Project Experiences
- White Papers, Thought Leadership
- Domain Experts
- System Administrators DBAs
- Technical Consultants
- IT/ERP Advisory
- System Re-engineering
9. Team Profile
An Expert team with domain experience of 5+ Years
Functional Consultant
Technical Consultant
Domain Experts
IT Advisory Consultants
Program/ Project
Manager
11. Transforming Enterprise Approach
Enterprise Assessment
•Enterprise Architecture
Definition
•IT Strategy Definition
•IT Roadmap definition
•IT Governance Consulting
Value
Discovery
•Application Utilization & Value
Realization
•Application Roadmap
•Tech-Biz Optimization
•Application Portfolio
Harmonization
Plant
Automation &
Mobility
•Designing execution models
•Certified Methodologies
•Service Maturity Model
•Seamless cycle through
Business Application
Lifecycle
•Automating the plant s
•Mobile solutions
12. Methodologies
• Platform migrations
• Existing system to ERP
Migration
• Baan to any ERP
Migration
• Standard AMS
Framework
• Managed Basis Services
• Independent Testing
• FRICE Development
• Global & Regional
rollouts
• Value Discovery
• Enhancements &
modular
implementations
• ERP Upgrades
• Greenfield
Implementation
• Business – IT Alignment
(BITA)
• Template
implementations
Ground-up Incremental
Disruptive
Sustain &
Improve
13. Additional Tools for transformation
Upgrading
Products
Feedback
Mechanism
Domain
Expertise
Team Work
Program
Governance
Test
Automation
Transition
Methodology
Domain
Experts
Service Model
Wireless
solutions
Onsite
offshore
Delivery
Partnership
15. Service Offerings
•Implementation & Rollouts
•Upgrades
•Enterprise Architecting
Business Transformation
•Production Support
•Application Support & Shared Support Desk
•Value Discovery
•Independent Testing
Application Management
•Software Development
•Managed Basis Services
•Net weaver Services
•Skill Augmentation
Technical Services
16. 1
2
3
4
5
6
Zero license costs
Ultimate flexibility - No “blackbox” package
No vendor lock-in - Using standard data formats and protocols
Less risk - Future of system not tied to one company
Extensibility
Unlimited user support
Powerful object level user rights
User Friendly
Scalable
Start playing with our demo data and be ready to work!
Controls all your innovating processes
Why Odoo?
17. Business – IT Alignment (BITA)
Designing the architecture for Technology Leverage
Technology Roadmap listing set of milestones which will yield the
most benefit
The Incremental Digitization Milestones and Technology plan
validated using a set of critical process scenarios
Detailed design and deployment planning
System Discovery
Features/ Functions
Detailing
Technology
Blueprint
Technology Plan
Scenario Validation
Roadmap Definition
Program Governance
Future State
Desired state prioritization to arrive at the ideal, achievable end
state
Identify and understand complexity of current landscape of
processes and information flows
Gather detailed information on data and functions of the systems.
Draw up future state architecture with technology options for
component re-engineering and functional diagrams
Guidelines and prioritization criteria for digitization program
ROAD MAP PHASE
REALIZATION PHASE
BLUEPRINT PHASE
18. Enterprise Assessment Approach
Future design based on current realities
Process &
Technology
Model
Evolution
Process
Recalibration
Prioritization
Criterion
Technology
Web
ProcessComplexity
Define desired state
model assuming no
process/ technology
limitations
Classifying them as
•Commoditized
•Customized
•Co-created
Overlaying Must-
Have, Nice to Have
criterion to define
priority and ROI in line
with Future business
needs
Define Process Model.
Name potential
common global services
v/s application specific
needs
Define Future STATE
Business L0
ProcessRecalibration
Baseline current
processes and current
efficiency (functionality
and cost)
Sieve Common
Processes and build
Road Map
Overlay desired state
onto current process
map and arrive at future
process model
Apply prioritization
criterion to finally
define the extent of
BPM automation to be
undertaken
TechnologyWEB
Inventory the current
application architecture
Identify repetitive /
redundant apps/
services.
Overlay the current
onto the future state L0
Identify ideal state
phase and sequence of
the transformation
depending on the
complexity criterion and
priorities
Draw the ProMo
(Incremental
Digitization) road map
19. Implementation & Rollouts
Based on ASAP Methodology
Recommend right
practices for the
business through
system enablement
Bootstrap workshop
to facilitate
organizations
preparedness for
SMEs
Templates for
accurate & faster
capturing of
information &
efficient execution
Establish seamless
Project Governance
framework with
continuous risk
mitigation
Provide tools for easy
data management
from legacy to ERP
Custom development to
cater to business specific
requirements
Ability to offer training
with access to ERP
academy as required by
Customer teams
Establishment Of ERP
Internal Competency
Centre (ICC) for Post Live
scenario
20. Implementation Support Scenario
Tailored methodology for each scenario
• Design
• Build
• Test
• Deploy
New Projects
Process
Enhancements
Roll Outs,
Upgrades
New Process
Introduction
• Planning
• Blue printing
• Build
• Realization
• Cutover
• Go Live
• Prototype
• Configure
• Develop
• Test
• Deploy
• Prototype
• Validate
Process
• Configure
• Test
• Deploy
21. • Proven methodology for Global Rollouts: Kernel model development (onsite-offsite ) followed by roll
outs
• Reduced Implementation time (Record implementation in 33 days using our own SPEED methodology)
• Capability of handling simultaneous multi-site global rollouts
• Leverage Regional Fulfillment Hubs(RFH) for
• Support Help Desk – Tech-port
Clustering
based on
Regional
considerations
Time zone
considerations
Language
considerations
Variance of local
statutory
requirements
Degree of
Centralization
Exception
Management for
site specific
changes
Rules for
deviation from
the Corporate
template
STP vs. local
market
flexibility
requirements
Support
Structure
Need to
establish a
robust and
reliable support
structure
Tools team
centralization
vs. local
development
teams
Infrastructure
Proposed system
landscape -
single instance
vs multiple
instances
System
maintenance
processes &
teams
Release
management &
document
control
Legacy
Systems in
operation
Understanding
legacy systems–
establishing
commonalities
and differences
Retire &
Replace vs.
Integrate
decision on
existing legacy
systems
Program
Governance
Global, Regional
& Local Steering
Committees
Empowerment
of local
participants for
decision making
on process
changes etc.
Global Rollouts
Program Definition Framework
21
22. Implementation & Rollout Offering
Highlights
Work closely with Business and IT Core Team at Onsite
Ensure Lead Consultants align with business for Solution design
Maximize work from offshore for Development, Basis and Basic Configurations
Establish governance and escalation framework early during & work with well defined
communication plan
Establish proactive risk management and review
Maintain a Knowledge repository for process and design in identified tool
Do not commence without Knowledge transfer to the team who will actually do the work
Decide the documentation storing framework with version control
Establish procedures, guidelines, templates and Forms before commencing work
23. ERP Upgrades
Upgrade
Advisory
•Procedures to make best use of enhanced functionality of the
new release
•Consulting on organizational challenges, business
processes, and technical activities
•Review of current production environment and
recommendations for optimization
•Assessment of training needs of staff on the new release
•Formulation of the upgrade strategy
Upgrade
Execution
•Analysis of upgrade requirements
•Baseline technical upgrade
•Creation of system environment for the new version
•Upgrade of customizations & validation of interfaces and reports
•Unit test and system test of upgraded application
•Data migration
•Delta training in the new version
•Execution and implementation of testing plans
•Project management
Reduced
time-to-
upgrade
•Upgrade
Analyzer Tool
•Process
checklists &
utilities
Robust
upgrade
methodol
ogy
•Reduces
impact on
existing
business
processes and
interfaces
•Eliminates
risks and
ensures a
seamless
transition to
the new
release
Delta
approach
makes the
transition
non-
disruptive
•Guidelines for
planning the
cut-over
•Guidelines for
identifying
incremental
functionality
upgrade
24. Application Management Services
Lowering the IT Operation Cost
Value Unlocking
Value discovery
for better
application
utilization
Application
harmonization
Engagement Models
Dedicated
Shared Support
Desk
Catalogue based
subscription
3-Tier Support Model
Business
Process layer
Application
Layer
End-user
layer
25. AMS offerings by APAGEN
AMS Offering &
processes attuned to
need of ERP customers
Assurance of ERP
mandated and best
practices for
maintenance of your
ERP Landscape
Clear service definition
and inbuilt productivity
improvement practices
in the AMS framework
Focus on reducing the
call volume rather than
just improving the
response time
APAGEN ERP
AMS
Offering
26. Production & Application Support
Typical support structure
End Users
Level 1
Support
Level 2
Support
Level 3
Support
Application
Services
Customer
Service
Business
Process
Services
SupportLayerBusiness
Layer
To ensure that the applications designed and
developed meet users requirements
Ability to change Configuration /Software as
per users needs
To ensure business continuity
To avoid disruptions to business
To recover from disruptions as fast as possible
To enable/assist end users to learn and use
the system, by direct hand holding
Objectives
27. Value Discovery Workshop
Unlock the application potential
Methodology
Technical Evaluation
Process Analysis
Issue & Gap analysis
Recalibration
Solutioning
Roadmap definition
Value Discovery Workshop helps
customer increase the utilization
of their existing ERP
implementation through
recalibration of implemented
processes, optimization of the
landscape enhance throughput of
the system
Value Discovery Workshop
delivers an
incrementally, non-
disruptively implementable
roadmap
28. Summary
Why APAGEN is a partner of choice…..
Solution Expertise
•Strong focus on
domain centric
solution building
drives benefit
realization after
solution
implementation
•Mature offerings
across ERP Lifecycle to
support clients for ALL
ERP needs
•Proven & certified
offerings designed to
solve specific business
and IT operation
challenges
Execution Expertise
•Bootstrap workshop
for organizational
preparedness &
effective change
management
•Robust delivery
processes with
independent quality
assurance
•Delivery framework
for AMS certified by
ERP
•Implementation Kits
for new
implementations &
rollouts
Accelerators
•Business process
template repository
•Re-usable component
warehouse of
functionality, reports
& utilities
•Provide tools for easy
data migration from
legacy to ERP
•Templates for
implementation in
various verticals
•Large repository of
test case & scripts for
various verticals and
business process
scenarios
Experience
•Running & managing
some of the most
complex ERP
installations (eg. Bajaj
holographics, Design
India, Grail Group etc.)
•Experienced in
delivering services
under several
engagement models
ranging from team
sourcing to managed
services from offshore
•Multi-location
implementations &
rollouts
29. Head Office:
E-198B,
Sector-63, Noida, India
Tel: +91 11 2487892 | Mob.: +91- 9971800665
Thank you
Registered Office
Meadows House,
21 West End, Pinxton
Nottinghamshire NG166NN, United Kingdom
Tel: +44-84.46.64.67.92
E-mail: gaurav.kumar@apagen.com | Web: www.apagen.com |