3. Corporate Background
CBT Infotech is an IT solutions and service
company driven by the philosophy of foresight.
CBT Infotech has strong technology base focused
and tailored to client specific IT solutions.
CBT Infotech is an ISO 9001:2008 certified
organization, assuring a high level of quality
service to stakeholders.
BEE Level 3 Contributor.
Existing domestic, offshore and onsite business.
Diverse domain expertise.
Successful track of 99% delivery on offshore
project.
ISO 9001:2008 Certified Company
4. Milestones
ISO 9001:2008 Certified Company
2004 2004 2004
2008 2008 2010 2011
FOUNDATION OF
CBT INFOTECH
DIVERSIFIED TO
VARIOUS IT
SERVICES
IBM
ALLIANCE
OPENED A
CENTRE IN USA
LAUNCH OF
ASPIRE LAUNCH OF
LIMS
ITS TIME FOR
AFRICA!
OPENED A
CENTRE IN JHB
.......JOURNEY CONTINUES
2010 2012
JV in Dubai
FOCUS
TOWARDS
TELECOM
2004
ISO
CERTIFICATION
2008
2012
LAUNCH OF
MOBILE APPS
5. Business Units
ISO 9001:2008 Certified Company
CBT Infotech
Resource
Contracting &
Staffing Division
SLA Based Project
Resources
Contracted
Resources
Training
Division
Technology
Division
Products
Customized
Applications
IT Infrastructure
Management
Consulting
Division
6. Our Offerings
ISO 9001:2008 Certified Company
Telecom Solutions
Training - Corporate
Staffing/Resource Contract
Application Development
Infrastructure Support
SAP Support
Banking Solutions
ASPIRE - Human
Resource
Management System
Travel Desk
application
LIMS(Laboratory
Information System)
Mobility Solutions
PRODUCT
SERVICE
7. ISO 9001:2008 Certified Company
Service
Desktop Support
Network Support
Server Support
Datacentre Management
Managed Services
ONSITE & OFFSHORE
ERP SUPPORT TRAINING STAFFING
INFRASTRUCTURE
SUPPORT
8. ISO 9001:2008 Certified Company
Service
INFRASTRUCTURE
SUPPORT
TRAINING STAFFING
ERP SUPPORT
SAP /
ORACLE
9. ISO 9001:2008 Certified Company
TRAINING
INFRASTRUCTURE
SUPPORT
ERP SUPPORT
STAFFING
Service
Database, BI Tools,
testing Tools, MS
technologies, IBM
technologies,
Application Servers
SUN, Microsoft,
Linux, Open Source
Lotus Domino,
MS Exchange
Operating & Mailing
Systems
Software
Project
Management, Six
Sigma, Network
Security, ITIL
Specialized
Trainings
10. ISO 9001:2008 Certified Company
Service
INFRASTRUCTURE
SUPPORT
TRAININGERP SUPPORT
STAFFING
Effective Recruitment Effective Back Up Timely Deployment
COST EFFECTIVE WITH QUALITY
12. ISO 9001:2008 Certified Company
Products
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ASPIRE – HUMAN RESOURCE MANAGEMENT SYSTEM
Key Features
•Multi Company, Multi Department, Multi Location
•Developed Using Microsoft Technology
Modules
•Performance Management System
•Learning Management System
•Leave Management System
•Reimbursements & Claims
•Employee Management
13. Products
LIMS – Laboratory Information Management System
Key Features
•Quality System for Chemical & Pharma Industries
•SOP Life Cycle Management
•Dynamic Formulation options
•SOA generation
•Integration with Statistical Software with ease
•Developed Using Microsoft Technology
• CFR 21 Part 11
ISO 9001:2008 Certified Company
14. Products
CLONEIT - Mobile Data management & Marketing Solution for Telco's
Key Features
•Cross Platform data management for end user
•Device independent – i5 or Black Berry, Nokia etc.
•Marketing Decision making tool for Telecom Service Providers
ISO 9001:2008 Certified Company
15. • Sales force Automation System ( Using Mobile / hand held devices)
( For FMCG sales force)
• Maintain stock and sales information for each Sales Executive
( Salesman)
• Provide daily sales information at SE / RTL level
• Competition Stock & Sales information
• Retail census information at SE level
• Advertisement material tracking RTL level
• SE performance level information
• SE earning report
Products
ISO 9001:2008 Certified Company
16. Sales force Automation System (Actual Main Option Screen Image)
Products
ISO 9001:2008 Certified Company
Opening Stock
Plan Entry
Daily Sales
Entry Option
Time Utilization
Entry Option
Closing Stock
Entry Option
Non Avail. Brand
Option
Competition
Details
Census
Entry Option
Summary Of
Performance
Application
Exit Option
17. ISO 9001:2008 Certified Company
Technology & Services
Technology
Microsoft
Java
ASP .Net
Share Point
Lotus Notes Oracle
MS SQL
DB2
Web logic (
Apps
Servers)
Service
Web Portal Solutions
Architectural Consulting
Network Operation Centre
Our Goal
Experience:
Expertise with
Global exposure
Standardization:
Predefined
solution modules
enable cost
effective
developments.
Delivery:
Effective project
management with
delivery on time
Data Centre Setup
E – Commerce Solution
19. ISO 9001:2008 Certified Company
Clientele
Fortune 500 company
Turn over of $58.55 Billion
Indian Multi national
Conglomerate
Turn over of $35 Billion
Third Largest Steel producer
in India
Turn over of $40 Billion
Largest IT company in India
21000 Employees with $290
Million Turn Over
Largest Private Sector
Construction Company
Turn over of $167 Million India’s Largest Cable
manufacturing Company
Turn over of $350 million
Mahindra Life spaces is part of
$14.4 billion Mahindra Group
for creating value added
housing
Fortune 500 company in
FMCG sector
Turn over $ 60 billion
Key SAP Implementation
&
Support Customers
20. Business Distribution
ISO 9001:2008 Certified Company
DISTRIBUTION BY INDUSTRY
GEOGRAPHICAL DISTRIBUTION
REVENUE DISTRIBUTION
BFSI 15%
Manufacturing
17%
Telecom
40%
Healthcare &
Pharma 8%
Retail & Supply
Chain 15%
Others
5%
India
85%
ROW
15%
Software
Development
15%
Consulting & Enterprise
business solutions 5%
Resource Management 55%
Corporate Training
25%
22. Support Teams working on
• Mediation.
• Interconnect.
• BSCS (Billing Server Control System).
• NOC (Network Operation Center)
Mediation Team is the core team dealing as a mediator for Circle RA’s (Revenue Assurance) and
Down Stream for required Information.
• Applications used by Mediation Team
Application – Comptel with PHP and Oracle as database. Using Unix operating system
• Down stream consists of
• BSCS ( Billing Server Control System)
• ICT ( Interconnect)
• DWH( Data warehousing)
• SEC ( Security) and
• FMS( Fraud Management Control System)
Interconnect Team is one of the Down Stream team, which deals with payment to other
operators.
• File Rating for all circles
• Reconciliation of information received from Mediation Team.
• Generating various reports for RA of all circles.
• Fidder Reports
• Break Reports
• Audit Documentation.
Telecom Support Applications
ISO 9001:2008 Certified Company
23. BSCS ( Billing Server Control System)
Online BSCS Team deals in
• Prepaid and Postpaid
• Connection billing,
• Rating,
• Activation,
• Deactivation,
• Tariff application
• Circle level user related Billing and Services
Telecom Support Applications
ISO 9001:2008 Certified Company
24. Telecom Projects
ISO 9001:2008 Certified Company
Support & Services
Implementation
Support
IT Think Support
System Integration
CNMS Operation
Security
Quality Analyst
Analysis Service
IIT Services
IT Asset Management
Software
Development
PHP Development
Java & Technical
Development
Automation Tester
Technical Writer
AMDOCS Support &
services
Support & Services
• Mediation
• Interconnect
• Telecom Business Ops
• Network Operation
Centre
Software
Development
• Oracle PL/SQL
Support
• Oracle Unix Support
• Java Developer
• Legato Admin
• Roaming Tester
• System Engineer
Managed Services
• Etisalat-Tech Mahindra
• E2E support
• Amdocs support
Software Development
& Support
•Siebel CRM
•Oracle -ERP
•Tester-RFT
•J2ee Developer
•Oracle-DBA
•IMS DB/DC
•UNIX/linux - Developer,
Support
•Java, j2EE
•Apache camel
•J2EE, EJB, JMS
•Web Services
•Java Developer-Portal &
SCM
•.NET & C#
•Sun Solaris Admin
•AIX Admin
•Linux Admin
•BI Developer
•ABAP Lead
•MM+CIN
•ABAP Consultant
•Web Dynpro
•BSP ABAP
•ABAP HR
•Ps
•ABAP
•ABAP HR
•MM
•ABAP
•HR
•BASIS
•ISU lead
•ISU– Billing
•ISU– PM
•ISU– IDE/SPA
•RMCA / ISU (FICA)
•SAP
25. SLA Time Commitments
ISO 9001:2008 Certified Company
0 0.5 2 8 24
Engineer
Project
Lead
Project
Manager
Program
Manager Director
Time in Hours
Escalation Matrix
26. ISO 9001:2008 Certified Company
Delivering Value Across Services
Specialist Resource Augmentation
Application SDLC Support Services
Infrastructure Management
Package Implementation & Support
Custom Application Development
Client Managed
Client/CBT Co-Executed
Client/CBT Co-Managed
Client/CBT Co-Executed
Client/CBT Co-Managed
CBT Executed
IT Consultancy Services
TransactionalStrategicTactical
Relationship
Value
27. ISO 9001:2008 Certified Company
Value Proposition
We have consistently delivered some/all value propositions through our offerings
Cost
Reduction in
Maintenance
Costs
Quality
Reduction in
Defect Density
and Rework
Industry
Leading
Solutions
Domain Specific
Service Offerings
(SO)
Responsive
Quick turn around
time in supporting
mission critical
operations &
applications
Flexibility
On demand ramp
up of resources
• Leverage
Offshore/ Onsite
Mix
• Drive reuse from
previous
engagements
through reuse of
knowledge portal
• Deliver quick
responses
• Improvement in
Turnaround
Times for
various activities
• Provide
Continual
Improvement
through the life
of the contract
• Use of QMS
practices
• Insulate Client
from Demand
Overload by
adopting a “Just-
In-Time”
Resourcing
model
• Use Flexible
Engagement
models based on
specific project
needs
• Service offering
experts provide
critical inputs
• Better
Technology
Bandwidth
• Creation of
Knowledge
repositories and
learning objects
= Faster, Better, Cost effective
28. ISO 9001:2008 Certified Company
Domain and
technical
expertise.
The most value
conscious
service provider
in the industry
Partnership approach and cultural
compatibility fosters long term relationship
Outstanding
Quality and
flexibility in
engagement
End to end IT
Solutions
provider
Value Proposition
29. • Resource Contracting Services
ISO 9001:2008 Certified Company
Value Added Services
Effective Recruitment Effective Back Up Timely Deployment
COST EFFECTIVE WITH QUALITY
30. • Complete SAP and Oracle ERP Support
ISO 9001:2008 Certified Company
Value Added Services
Business
Verticals
•Manufacturing
•Technology
Companies
•Service Sector
Onsite Support
•Staffing
•Consulting
•SAP/ORACLE
Training
•Business
intelligence
Offshore Support
•Application Support
•Maintenance
•Help Desk
•QA testing
Technology
Expertise
•SAP Functional
•ABAP,FICO,SD
MM
•SAP Basis, NW
•ORACLE Modules
Implementation Rollouts
Production Support
Development
31. • Delivery Model – SLA Based ( Currently partnering Wipro for several
projects in domestic and overseas markets)
ISO 9001:2008 Certified Company
Value Added Services
D
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F
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N
T
I
A
T
O
R
S
Industry
Experience
Varied industry
experience
Access to global
companies
Innovation expertise
SLA Model 95% Uptime.
24X7 Help Support
Uninterrupted service
Shareholders
Value
Competitive rates
Quality skills
Reduced turn around
time
CBT
INFOTECH
Reduced
Risk
Leading
Practices
Benefits
Realised
33. Digitally signed by Gautam Hattiangadi
DN: cn=Gautam Hattiangadi gn=Gautam Hattiangadi c=India l=IN o=CBT Infotech
Pvt Ltd ou=Development e=gautam.hattiangadi@cbtinfotech.com
Reason: I am the author of this document
Date: 2013-05-29 12:26+05:30