What is an SSP in SharePoint 2007? How do they work? How can you get the most from SEARCH?

1. Find It With SharePoint Search MOSS 2007 Shared Service Provider – Search

2. Google's mission: to organize the world's information - make it universally accessible and useful Google’s Promise Plug it in, Turn it on and Find it!

5. Microsoft Enterprise Search Windows Desktop Search (XP) – Win7/Vista Runs on Desktop “User Driven”/GPO Configure To Integrate with MOSS / Servers MOSS 2007 – WSS/Standard/Enterprise WSS Leverages SQL Full Text Indexing – Free! Focus on STANDARD – Enterprise Adds FAST, Business Data Catalog (Needs an Entire Deck!) SharePoint 2010 Coming in June Replaces SSP – Adds Tagging / Metadata Into SharePoint Out Of Box

6. Today’s Presentation… SSP: MOSS Search Overview Finding The Right Information With Search How It Works – How To Tune It What Process / Procedures are Needed What Users and Administrators Need To Do… People – Process – Technology Points…

7. SSP Connects To Sites Technology

8. Shared Services Provider (W/O Search) Technology

9. Search (SSP) and Web Application Technology

10. Technology SP Farm/Central Admin Function

11. Search Service Architecture Operations - Procedures SP Farm/Central Admin

13. Improving usability of the search interface and results 13

14. BIG 3 Metadata – HUGE Benefits! Title – Any Document, Web Page, etc. Descriptive, “Plain English” WITH_SPACES_! Content Author – WHO Prepared the Actual Document (Not the Template!) Lots of Cross Links (MySites / colleagues, etc.) File Name – Required – But USE ENGLISH! More on METADATA / Tagging Later PEOPLE / Training End Users / Site Owners

15. Adding a title to document properties affects search results 15 Filename only: Filename and Title: PEOPLE / Training End Users / Site Owners

16. Search Scopes Direct Users To Content 16 Global search box Tabs in Search Center SP Farm/Central Admin Function

17. Combine Scope + Managed Properties Set Up A “Managed Property” Or Use One That Comes Out Of Box Link to Scope via Rule – Expose in Search Easier Than “Advanced Search”? SP Farm/Central Admin Function

18. ‘Simple’ XML/XSL customizations can change the look and feel of Search Results 18 Site Owner / Web Designer

19. Training Point! Global search results vs. Contextual search results 19 Global Home Departments Projects Committees Training Reports Contextual Sales & Marketing People – Training!

20. Global search results are different than Contextual search results Global Contextual 20 People – Training!

21. Behind-the-scenes usability improvements 21

22. Site structure impacts relevancy 22 Authoritative Pages Home 1st level Departments Projects Committees Training Reports Sales & Marketing 2nd level SP Farm/Central Admin Function

23. Leverage Best Bets to bring most relevant content to the top of results. 23 Procedures – Regular Review Process? Web Site Administrator Function!

24. Measure results and make adjustments periodically 24 SP Farm/Central Admin AND Web Site Admin Should Review Together…

25. Advanced Search 25

26. Users don’t tend to use Advanced Search. 26 Web Site Administrator Function!

27. Training! Advanced Search works differently from Global Search 27

28. You can use custom managed properties in Advanced Search. 28 Managed Properties! SP Farm/Central Admin Function

29. Advanced Search: Properties Restriction Explanation Property Name Scope File Type Site ANY metadata property City:Charlotte Any Configured Scope Scope:SharedFolders Any Configured File Type Filetype:docx OR Filetype:PDF Filter by Site / URL from Index Site:http://teams http://www.sharepoint911.com/blogs/john/archive/2009/02/03/richer-search-results-through-the-use-of-property-restrictions-with-sharepoint.aspx

30. Make It SIMPLE – Embed Search Create a Web Page With “Prebuilt Advanced Search” On It – Set the options – Easier Results! Place Search Web Parts on Page MANY Third Party Add Ons For This Too! (Entire Presentation on it’s own!)

31. Tag It So You Can Find It…? Properly Filed Information Is Easier To Find! “Findability” Goes Up BUT “Putability” Goes Down! (Apologies To Bill English / Mindsharp) Tag With Custom Column or Content Type Add Organizing Data As Content is Saved Custom Views in Web Interface – Managed Properties in Search SSP Use Data to Enhance Search AND Web Site MANY THIRD PARTY OPTIONS!!

32. Columns = Metadata There are many types of columns: e.g. Date Number Free form Text Column values can also be chosen from a list of controlled vocabulary terms 32

34. Workflows

35. Business processes33

36. Standard Properties – “Putability?” 34

37. Document Information Panel Standard in Office 2007 Honors Content Types and Columns 35

38. Creating A Managed Property Add column to the Search Index Exposes the column in advanced search Enables showing the column in search results views 36

39. Advanced Search Uses Properties Full text keywords Extended metadata properties 37

40. Metadata Mapping 38

41. Resources TechNet and MSDN top the list Books / People Wrox/Tom Rizzo MS Press “Best Pratices” Ben Curry and Bill English