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Entroducing the Brasilian ITC market to
evaluate potential sinergies with Italian
players

Meeting with the Italian Banking system

Milan, November 10th 2005
Executive summary

 Brasil GDP grew 4,9% in 2004 and 2005 forecasts seem very good, with
 inflation and unemployment under control and the country risk at its historical
 minimum

 ICT investments will grow at a 9% yearly rate up to 2008

 ICT worlwide giants are already present in Brasil and the ICT market is daily
 tested also from the biggest Italian companies

 Brasilian financial system is a top reference in the world in terms of efficiency
 and reliability, the biggest world players (p.e Citibank, HSBC) already entered
 the market while the correspondent ICT solutions have been exported through
 the entire South America and to USA

 From an offer point of view, brasilian market is based on small companies with
 up to 24 professionals

 Brasil is considered one of the best offshore location in the world

                                                       2
                                © B&D Business Development - All rights reserved
Agenda

 Macro overview

 ICT companies and personnel

 Where to outsource

 Contacts




                                                      3
                               © B&D Business Development - All rights reserved
Macro overview

ICT companies and personnel

Where to outsource

Contacts




                                                     4
                              © B&D Business Development - All rights reserved
Brasil is fastly growing while going to reach its 2005 goals in terms
of inflation and unemployment rate
                                                                                                                                     Country risk at the lowest
                                                                                                                                     level in the last seven years


                                                                                                         Inflation rate and unemployment rate (%)
         GDP accumulated rate in the last four quarters
        (variation vs. same quarter of previous year - %)

7                                                                                          14


6                                                                                          12


5                                                                                          10


4                                                                                           8


3                                                                                           6


2                                                                                           4


1                                                                                           2


0                                                                                           0

       2004 II°       2004 III°     2004 IV°   2005 I°   2005 II°                                       2003            2004               2005e       2006e

    Agricolture   Industry   Services   GDP                                                     Consumer Price Index     Unemployment



Source: IBGE                                                                                 Source: ICE and Bank of Boston as of August 2005

                                                                                 5
                                                          © B&D Business Development - All rights reserved
ICT relevance is costantly increasing
                                                                                                                                  ICT market/GDP 2004: 0,79%




                      IT spending (US$ millions)                                                       PC penetration (households - thousands)




                           CAGR ‘03-’08: 9%                                                                           CAGR ‘03-’08: 9%                13.003
                                                                                                                                             12.434
                                                              14.110
                                                                                                                                    11.690
                                                  13.167
                                                                                                                         10.904
                                         12.278
                               11.434                                                                         9.843
                 10.601
                                                                                               8.498
    9.280




     2003         2004         2005e     2006e    2007e       2008e                            2003           2004       2005e       2006e   2007e    2008e


Source: Sofitex and IDC Blackbook 2004

                                                                                  6
                                                           © B&D Business Development - All rights reserved
The Brasilian Government is strongly supporting the broadband
expansion both in public and private sectors



               Digital inclusion as % of population                                                    Broad band penetration (households - millions)




                                                          12%           40%                                                                                5,8
                                                                                                                           CAGR ’03-’08: 42%


                                                                                                                                                   4,7
                                                    6%
                                                                                                                                           3,7
                                   3%
                                                                                                                                2,7
                     9%


                                                                                                                   1,6
      10%
                                                                                                      1,0




                                                                                                    2003           2004       2005e       2006e   2007e   2008e
   • 2004       • Natural       • PCs       • Schools    • Other       • 2015
                  growth




Source: Sofitex, Brasil Government, IBGE and IBSG                                                Source: Sofitex and IDC Blackbook 2004

                                                                                       7
                                                                © B&D Business Development - All rights reserved
The most important ICT companies in the world are well present in
Brasil..




                                                 8
                          © B&D Business Development - All rights reserved
..like the biggest Italian companies




                                                  9
                           © B&D Business Development - All rights reserved
Brasil is a worldwide reference for the Payment System and for the
e-government

 1   The Brasilian Payment System is a worldwide reference in terms of efficiency and reliability
          • More than 80% of the brasilian banking transactions are processed automatically through ATM, call center or
             Internet banking (source: Central Bank of Brasil)
          • Founds are transferred on line and in real time trough different banks in different countries
          • More than 140 thousands ATMs in 2005 (almost 800 ATMs per million of persons - like in UK - vs. 680 in Italy)



 2   Elections and referendums are managed on line
           • 10 hours to count the votes of Presidential elections in 2002 (more than 115 millions of voters, around 5.700
             cities, 19.000 candidates for 1.700 vacancies)
           • HD and SW solutions exported to USA, Mexico, Argentina and Uruguay



 3    e-Government
            • 97% of income tax declaration filled via WEB
            • Almost 2.000 services available via Internet
            • 35 millions pages accessed each month
            • Car licenses annual review via ATM


                                                                     10
                                               © B&D Business Development - All rights reserved
The Brasilian banking system faced in the last ten years - due to
privatizations and M&A - the entrance of the biggest world players
    Total assets ranking 1994 (US$ millions)                                                Total assets ranking 2004 (US$ millions)

 1. Banco do Brasil                   33.005                                            1. Banco do Brasil                    108.643
 2. Caixa                             23.238                                            2. Bradesco                            84.057
 3. Banespa                           11.789                                            3. Caixa                               67.175
 4. Bradesco                            9.141                                           4. Itaù                                59.245
 5. Itaù                                6.777                                           5. Unibanco                            36.068
 6. Bamerindus                          5.891                                           6. Santander Brasil                    31.642
 7. Nacional                            5.782                                           7. ABN - Amro Bank                     28.012
 8. Unibanco                            5.021                                           8. Safra                               17.505
 9. Real                                4.190                                           9. Votorantim                          16.617
 10.BCN                                 3.359                                           10.HSBC Bank Brasil                    15.625
 11.Safra                               3.444                                           11.Nossa Caixa                         14.206
 12.Economico                           3.410                                           12.Citibank N.A.                         9.980
 13.Nossa Caixa                         2.691                                           13.Bank Boston                           9.628
 14.Credireal                           2.311                                           14.BNB                                   5.985
 15.Banrisul                            1.817                                           15.Banrisul                              5.512
 16.Banestado                           1.773                                           16.Pactual                               3.833
 17.BNB                                 1.732                                           17.Alfa                                  3.455
 18.Boavista Intern.                    1.578                                           18.BNP Paribas                           3.077
 19.Looyds TSB Bank                     1.530                                           19.JP Morgan Chase                       2.978
 20.Santander Noroeste                  1.530                                           20.Fibra                                 2.961

                                                                     11
                                               © B&D Business Development - All rights reserved
Around 40% of the Brasilian banking system IT expenditure is for
software development


                  Brasilian banking system - IT expenditure (US$ billions - 2004)



                                                                                0,3    4,5
                                                               0,8


                                            1,0



                              0,4

                    2,0




                                                           Software 3rd
                  Hardware   TLC      Software int.                            Other   Tot.
                                      development          parties
                                                           development
Source: Sofitex

                                                          12
                                    © B&D Business Development - All rights reserved
Macro overview

     ICT companies and personnel

Where to outsource

Contacts




                                             13
                       © B&D Business Development - All rights reserved
The Brasilian ICT market is very fragmented in terms of players and
largely based on small companies (80% with up to 24 professionals)

                                  • More than 5,500 companies for
                                                                                                                           • More than 150,000 professionals
                                    hardware manufacturing and
                                                                                                                           • Around 24,000 IT graduated every
  Companies
                                                                                        Personnel
                                    software development
  (2005)                                                                                                                     year
                                                                                        (2005)
                                  • More than 10,000 IT service
                                    providers


  Companies distribution for range of personnel (% - 2003)                                  Personnel distribution for range of personnel (% - 2003)


                                                                                                                                                              100%
                                                            0,4%      100,0%                                                                          13,8%
                                           1,7%    0,7%
                                   3,4%
                          11,4%
                                                                                                                                             14,0%
                  31,4%
                                                                                                                                     14,4%

                                                                                                                             15,1%
    51%
                                                                                                                   18,2%


                                                                                                           15,6%


                                                                                               8,9%



                                                                                                <9         10-24   25-99    100-199 200-399 400-999   >999    Tot.
      <9          10-24   25-99   100-199 200-399 400-999   >999       Tot.



Source: Sofitex

                                                                                   14
                                                             © B&D Business Development - All rights reserved
The Brasilian banking industry suppliers are larger than the average
and with more than fifteen years of market experience



                                                                                                 Market experience of Brasilian banking industry
    Distribution of Brasilian banking industry suppliers
                                                                                                        suppliers (foundation year - 2003)
                for range of personnel (2003)




                                                                                                                                                    100,0%
                                                                                                                                         12,5%
                                                                      100,0%
                                                            15%
                                                                                                                             12,5%
                                                   2,5%
                                           7,5%
                                                                                                                 35,0%
                                  12,5%

                          45,0%


                                                                                                  40,0%


                  15,0%


    2,5%


                                                                                                  <1990         1990-1994   1995-1999   2000-2005    Tot.
      <9          10-24   25-99   100-199 200-399 400-999   >999       Tot.




Source: Sofitex

                                                                                   15
                                                             © B&D Business Development - All rights reserved
Macro overview

ICT companies and personnel

     Where to outsource

Contacts




                                                    16
                              © B&D Business Development - All rights reserved
Brasil is one of the top offshore location in the world ..
                                                                                Offshore location scoring

             7,3



                            6,2           6,2           6,1
             2,3
                                                                        5,8            5,8                  5,7               5,7        5,7              5,6
                                          1,3           1,2                                                                                                               5,2
                                                                        1,1                                                   1,0
                            2,1                                                                                                              1,1
                                                                                         1,5                                                                1,1
                                                                                                            1,4
                                                                                                                                                                          1,0
                                                                                                                                                                                People
                                                                                                                                                                                Environment
             1,6
                                                        1,8
                                          1,9                           1,6                                                   1,6                                               Cost
                                                                                                                                                            1,4
                                                                                                                                             1,7                          1,1

                                                                                                            2,3
                                                                                         2,5
                            2,6




             3,4
                                                        3,1             3,1                                                   3,1                           3,1           3,1
                                          3,0                                                                                                2,9

                                                                                                            2,0
                                                                                         1,8
                            1,5

                                                                                                      lia
                                                     il




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        ia




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                                                                                                                                        es




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                                                                                                                         ic
                       da




                                                                    y
                                                    s
                                    ic




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                                                                                   n
                                                                  ar
        d




                                                                                                                                                      s
                                                                                                                       l
                                                                                                   ra
                                                 ra




                                                                                                                                      in
                                                                                la




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                      a




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                                   ex
     In




                                                                 g
                   an




                                                                                                                                    pp
                                                                                                  t
                                                B




                                                                              Ir e




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                                                              un




                                                                                               us




                                                                                                                     p
                                  M




                                                                                                                                                   R
                   C




                                                                                                                  Re



                                                                                                                                ili
                                                              H




                                                                                               A




                                                                                                                              Ph
                                                                                                          ch
                                                                                                        ze
                                                                                                        C




Source: “Where to locate - Selecting a country for offshore business processing” - ATKearney (2003)

                                                                                                   17
                                                                         © B&D Business Development - All rights reserved
.. also due to its services rate that allows up to 60% of discount vs.
USA fees
                                                        International services rates
       200%


       180%


       160%


       140%                                                                                                                          United States

       120%

                                                                                                                                      High
       100%                                                                                                                           Average
                                                                                                                                      Low

        80%


        60%


        40%


        20%


         0%

                  Central and    Western Europe   Eastern Europe               Asia/Pacific           Asia/Pacific   Rest of World
                 South America                                                industrialized           emerging
Source: Gartner (2005)

                                                                         18
                                                   © B&D Business Development - All rights reserved
Macro overview

ICT companies and personnel

Where to outsource

     Contacts




                                                    19
                              © B&D Business Development - All rights reserved
Contacts B&D Business Development


• Gianluca Donnini

 Socio Consultor

 Tel: +552181120050

      +393357882262

 e-mail: gianluca_donnini@yahoo.com.br




                                                      20
                                © B&D Business Development - All rights reserved

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The Brasilian Ict Market 9 10 Nov. 2005 Milan

  • 1. Entroducing the Brasilian ITC market to evaluate potential sinergies with Italian players Meeting with the Italian Banking system Milan, November 10th 2005
  • 2. Executive summary Brasil GDP grew 4,9% in 2004 and 2005 forecasts seem very good, with inflation and unemployment under control and the country risk at its historical minimum ICT investments will grow at a 9% yearly rate up to 2008 ICT worlwide giants are already present in Brasil and the ICT market is daily tested also from the biggest Italian companies Brasilian financial system is a top reference in the world in terms of efficiency and reliability, the biggest world players (p.e Citibank, HSBC) already entered the market while the correspondent ICT solutions have been exported through the entire South America and to USA From an offer point of view, brasilian market is based on small companies with up to 24 professionals Brasil is considered one of the best offshore location in the world 2 © B&D Business Development - All rights reserved
  • 3. Agenda Macro overview ICT companies and personnel Where to outsource Contacts 3 © B&D Business Development - All rights reserved
  • 4. Macro overview ICT companies and personnel Where to outsource Contacts 4 © B&D Business Development - All rights reserved
  • 5. Brasil is fastly growing while going to reach its 2005 goals in terms of inflation and unemployment rate Country risk at the lowest level in the last seven years Inflation rate and unemployment rate (%) GDP accumulated rate in the last four quarters (variation vs. same quarter of previous year - %) 7 14 6 12 5 10 4 8 3 6 2 4 1 2 0 0 2004 II° 2004 III° 2004 IV° 2005 I° 2005 II° 2003 2004 2005e 2006e Agricolture Industry Services GDP Consumer Price Index Unemployment Source: IBGE Source: ICE and Bank of Boston as of August 2005 5 © B&D Business Development - All rights reserved
  • 6. ICT relevance is costantly increasing ICT market/GDP 2004: 0,79% IT spending (US$ millions) PC penetration (households - thousands) CAGR ‘03-’08: 9% CAGR ‘03-’08: 9% 13.003 12.434 14.110 11.690 13.167 10.904 12.278 11.434 9.843 10.601 8.498 9.280 2003 2004 2005e 2006e 2007e 2008e 2003 2004 2005e 2006e 2007e 2008e Source: Sofitex and IDC Blackbook 2004 6 © B&D Business Development - All rights reserved
  • 7. The Brasilian Government is strongly supporting the broadband expansion both in public and private sectors Digital inclusion as % of population Broad band penetration (households - millions) 12% 40% 5,8 CAGR ’03-’08: 42% 4,7 6% 3,7 3% 2,7 9% 1,6 10% 1,0 2003 2004 2005e 2006e 2007e 2008e • 2004 • Natural • PCs • Schools • Other • 2015 growth Source: Sofitex, Brasil Government, IBGE and IBSG Source: Sofitex and IDC Blackbook 2004 7 © B&D Business Development - All rights reserved
  • 8. The most important ICT companies in the world are well present in Brasil.. 8 © B&D Business Development - All rights reserved
  • 9. ..like the biggest Italian companies 9 © B&D Business Development - All rights reserved
  • 10. Brasil is a worldwide reference for the Payment System and for the e-government 1 The Brasilian Payment System is a worldwide reference in terms of efficiency and reliability • More than 80% of the brasilian banking transactions are processed automatically through ATM, call center or Internet banking (source: Central Bank of Brasil) • Founds are transferred on line and in real time trough different banks in different countries • More than 140 thousands ATMs in 2005 (almost 800 ATMs per million of persons - like in UK - vs. 680 in Italy) 2 Elections and referendums are managed on line • 10 hours to count the votes of Presidential elections in 2002 (more than 115 millions of voters, around 5.700 cities, 19.000 candidates for 1.700 vacancies) • HD and SW solutions exported to USA, Mexico, Argentina and Uruguay 3 e-Government • 97% of income tax declaration filled via WEB • Almost 2.000 services available via Internet • 35 millions pages accessed each month • Car licenses annual review via ATM 10 © B&D Business Development - All rights reserved
  • 11. The Brasilian banking system faced in the last ten years - due to privatizations and M&A - the entrance of the biggest world players Total assets ranking 1994 (US$ millions) Total assets ranking 2004 (US$ millions) 1. Banco do Brasil 33.005 1. Banco do Brasil 108.643 2. Caixa 23.238 2. Bradesco 84.057 3. Banespa 11.789 3. Caixa 67.175 4. Bradesco 9.141 4. Itaù 59.245 5. Itaù 6.777 5. Unibanco 36.068 6. Bamerindus 5.891 6. Santander Brasil 31.642 7. Nacional 5.782 7. ABN - Amro Bank 28.012 8. Unibanco 5.021 8. Safra 17.505 9. Real 4.190 9. Votorantim 16.617 10.BCN 3.359 10.HSBC Bank Brasil 15.625 11.Safra 3.444 11.Nossa Caixa 14.206 12.Economico 3.410 12.Citibank N.A. 9.980 13.Nossa Caixa 2.691 13.Bank Boston 9.628 14.Credireal 2.311 14.BNB 5.985 15.Banrisul 1.817 15.Banrisul 5.512 16.Banestado 1.773 16.Pactual 3.833 17.BNB 1.732 17.Alfa 3.455 18.Boavista Intern. 1.578 18.BNP Paribas 3.077 19.Looyds TSB Bank 1.530 19.JP Morgan Chase 2.978 20.Santander Noroeste 1.530 20.Fibra 2.961 11 © B&D Business Development - All rights reserved
  • 12. Around 40% of the Brasilian banking system IT expenditure is for software development Brasilian banking system - IT expenditure (US$ billions - 2004) 0,3 4,5 0,8 1,0 0,4 2,0 Software 3rd Hardware TLC Software int. Other Tot. development parties development Source: Sofitex 12 © B&D Business Development - All rights reserved
  • 13. Macro overview ICT companies and personnel Where to outsource Contacts 13 © B&D Business Development - All rights reserved
  • 14. The Brasilian ICT market is very fragmented in terms of players and largely based on small companies (80% with up to 24 professionals) • More than 5,500 companies for • More than 150,000 professionals hardware manufacturing and • Around 24,000 IT graduated every Companies Personnel software development (2005) year (2005) • More than 10,000 IT service providers Companies distribution for range of personnel (% - 2003) Personnel distribution for range of personnel (% - 2003) 100% 0,4% 100,0% 13,8% 1,7% 0,7% 3,4% 11,4% 14,0% 31,4% 14,4% 15,1% 51% 18,2% 15,6% 8,9% <9 10-24 25-99 100-199 200-399 400-999 >999 Tot. <9 10-24 25-99 100-199 200-399 400-999 >999 Tot. Source: Sofitex 14 © B&D Business Development - All rights reserved
  • 15. The Brasilian banking industry suppliers are larger than the average and with more than fifteen years of market experience Market experience of Brasilian banking industry Distribution of Brasilian banking industry suppliers suppliers (foundation year - 2003) for range of personnel (2003) 100,0% 12,5% 100,0% 15% 12,5% 2,5% 7,5% 35,0% 12,5% 45,0% 40,0% 15,0% 2,5% <1990 1990-1994 1995-1999 2000-2005 Tot. <9 10-24 25-99 100-199 200-399 400-999 >999 Tot. Source: Sofitex 15 © B&D Business Development - All rights reserved
  • 16. Macro overview ICT companies and personnel Where to outsource Contacts 16 © B&D Business Development - All rights reserved
  • 17. Brasil is one of the top offshore location in the world .. Offshore location scoring 7,3 6,2 6,2 6,1 2,3 5,8 5,8 5,7 5,7 5,7 5,6 1,3 1,2 5,2 1,1 1,0 2,1 1,1 1,5 1,1 1,4 1,0 People Environment 1,6 1,8 1,9 1,6 1,6 Cost 1,4 1,7 1,1 2,3 2,5 2,6 3,4 3,1 3,1 3,1 3,1 3,1 3,0 2,9 2,0 1,8 1,5 lia il ia d ia o es a ic da y s ic n n ar d s l ra ra in la ub hi a us ex In g an pp t B Ir e C un us p M R C Re ili H A Ph ch ze C Source: “Where to locate - Selecting a country for offshore business processing” - ATKearney (2003) 17 © B&D Business Development - All rights reserved
  • 18. .. also due to its services rate that allows up to 60% of discount vs. USA fees International services rates 200% 180% 160% 140% United States 120% High 100% Average Low 80% 60% 40% 20% 0% Central and Western Europe Eastern Europe Asia/Pacific Asia/Pacific Rest of World South America industrialized emerging Source: Gartner (2005) 18 © B&D Business Development - All rights reserved
  • 19. Macro overview ICT companies and personnel Where to outsource Contacts 19 © B&D Business Development - All rights reserved
  • 20. Contacts B&D Business Development • Gianluca Donnini Socio Consultor Tel: +552181120050 +393357882262 e-mail: gianluca_donnini@yahoo.com.br 20 © B&D Business Development - All rights reserved