1. Crisis Management Consulting, LLC
313.671.6123
Internet and Social Media Monitoring, Investigations & Threat Mitigation
Who’s monitoring your brand? When and how do you learn when a former or disgruntled employee is
tarnishing your brand or threatening your company’s employees? Many times a company’s social media
and internet monitoring is the responsibility of its marketing department, with understandably, little or
no experience identifying threats to company executive staff and employees or risks to the enterprise.
Crisis Management Consulting, LLC (CMC) takes a unique approach with experience in Executive
Protection, Threat Identification and Operational Risk.
With over 15 years providing intelligence to leading executive personnel CMC specializes in:
 Threat identification
 Provision of advice which enables threat mitigation
 Enterprise wide holistic Risk Management
 Identification of vulnerabilities using social media and internet
 Crisis Management & Early Warning alert mechanisms
 Collection of open source intelligence using government recognized methodology
 Consulting with leading companies developing security operation center’s intelligence
capabilities
 Athletes, Celebrities & High Net Worth Individuals (HNWI) privacy measures
 Counter-Measures providing security to HNWI to mitigate risks
As a Director of Security the last thing you want to have is your company’s operations disrupted by a
protest or demonstration you had no knowledge of in advance. CMC provides threat awareness and early
warning products when pre-established event or risk thresholds are exceeded.
 Advance vulnerability surveys complement your existing Executive Threat Assessments
The use of social media is an adversary’s way to build momentum around grievances, be they legitimate
or otherwise. CMC does advance adversarial identification prior to company events such as shareholder
meetings, executive travel, site selection, product, new market entry, and other important revenue
generating or governance activities. Alerts and risk reports are then generated so your crisis management
team can lead an inter-agencies response to disrupt planned protests and other threats to the enterprise.
If your company has been, or is likely to be targeted by activists – or if employees, competitors or other
groups have been attempting to tarnish your image and reputation there are a wide range of options
available to you including;
 Baseline packages include vulnerability identification to identify personal information disclosure
 Monitoring package to include early warning notification
 Pre-employment social media investigation
 Executive and family member internet exposure and social media auditing
 Language Translation Search Services
Contact Crisis Management Consulting to discuss your existing exposures and learn how we can mitigate
risks to your executives and enterprise.

2. Crisis Management Consulting, LLC
313.671.6123
About Crisis Management Consulting
Our team understands your business and the threats it faces in a dynamic and unsteady world. With
decades of experience in public and private sector threat mitigation, Crisis Management Consulting can
help you manage those risks.
Andrew Dailey, CPP
Andrew Dailey CPP, is the President of Crisis Management Consulting, LLC. He specializes in
Security & Risk Mitigation Services delivering Executive Protection, Business Continuity, Crisis
Management, Travel Risk and Supply Chain Management solutions to the security industry
and Fortune 1000 companies. Dailey was the lead security consultant on Rock Ventures
Security Operations Center including the physical design, hiring and development of team
members to service Quicken Loans and Rock Ventures Family of Companies. Additionally, he
provides risk assessment services and intelligence based products to Rock Ventures. He was
formerly with Electronic Data Systems in the roles of Regional Operational Risk Manager -
Americas and Regional Security Manager. Prior to joining EDS, Dailey was the Manager of
Security Information at General Motors Crisis Center. While managing GM’s Crisis Center, Dailey was responsible for
traveler security, crisis management and the identification of threats and risk-based events against GM's global
operations and supply chain. Dailey developed numerous intelligence briefs for GM’s executive staff, including the
Global Information Snapshot distributed by the DHS and FBI under the United States Public Private Partnership
Program. He also served as an Advisor to the GM Global Crisis Management team. He is a Certified Protection
Professional by the American Society for Industrial Security, with more than 25 years in the Security Industry. Dailey
has written several articles related to terrorism analysis, including Terrorism Foreseeability: No longer a crystal ball
and Foreign Fighter Networks: Implication for Multinational Corporations published by the United Kingdom’s
Continuity Central. In addition, Dailey has written on risk mitigation tools in Geographic Information Systems as a
Supply Chain Risk Management Tool as published Directions Magazine & Supply & Demand Chain Executive.
Chris Rawley, Counter-terrorism Expert
Chris Rawley is CMC’s lead terrorism subject matter expert and has over twenty years of
military and corporate security experience. As a Captain in the U.S. Navy, he deployed to Iraq,
Afghanistan, Africa, and the Persian Gulf for force protection and counter-terrorism
operations. During the onset of Operation Iraqi Freedom, he led riverine and port security
patrols in Southern Iraq protecting mine sweeping forces and humanitarian shipping. Later,
served tours with the nation’s elite Joint Special Operations Command (JSOC) and as a planner
at Special Operations Command’s (SOCOM) Interagency Task Force. While at SOCOM he
worked closely with the Federal Bureau of Investigation, Joint Terrorism Task Forces, and
numerous other national, state, and local agencies to pursue high value terrorist targets. Most
recently deployed as the Deputy Commander for Special Operations Command Forward-East Africa, where he led
Navy and Army special operations forces in combating Islamic terrorism in the Horn of Africa. There his team
pioneered the military’s use of social media threat monitoring.
Mr. Rawley has also held a number of civilian management roles including the Director of Global Security Operations
for a Fortune 100 corporation. He has experience across a range of industries, including air transportation,
information technology, and commercial real estate. He has an MBA from George Washington University, and is a
graduate of Texas A&M University and the Naval War College. Mr. Rawley is the author of Unconventional Warfare
2.0 and numerous articles on terrorism online and in professional military journals.