Organizational Evaluation Scoring Guide Grading Rubric Criteria Non-performance Basic Proficient Distinguished Describe the primary health concern for a vulnerable or diverse population. Does not describe the primary health concern for a vulnerable or diverse population. Identifies the primary health concern for a vulnerable or diverse population. Describes the primary health concern for a vulnerable or diverse population. Describes the primary health concern for a vulnerable or diverse population, and includes information on frequency and causes. Explain how a health care organization serves the primary health care concerns of a vulnerable or diverse population. Does not explain how a health care organization serves the primary health care concerns of a vulnerable or diverse population. Explains how a health care organization serves a vulnerable or diverse population, but does not address specific health care concerns. Explains how a health care organization serves the primary health care concerns of a vulnerable or diverse population. Explains how a health care organization serves the primary health care concerns of a vulnerable or diverse population, and identifies specific initiatives and methods used to communicate the initiatives to the target population. Identify gaps in the health care service provided by an organization to a vulnerable or diverse population. Does not identify gaps in the health care service provided by an organization to a vulnerable or diverse population. Identifies gaps in the health care service provided by an organization, but does not show how the gaps relate to a vulnerable or diverse population. Identifies gaps in the health care service provided by an organization to a vulnerable or diverse population. Identifies gaps in the health care service provided by an organization to a vulnerable or diverse population, and explains the causes for the gaps. Explain evidence-based strategies to bridge gaps in the health care service provided by an organization to a vulnerable or diverse population. Does not explain evidence- based strategies to bridge gaps in the health care service provided by an organization to a vulnerable or diverse population. Identifies evidence-based strategies to bridge gaps in the health care service provided by an organization to a vulnerable or diverse population. Explains evidence-based strategies to bridge gaps in the health care service provided by an organization to a vulnerable or diverse population. Recommends evidence-based strategies to bridge gaps in the health care service provided by an organization to a vulnerable or diverse population. Identify barriers to implementing evidence- based strategies to bridge gaps in the health care service provided by an organization to a vulnerable or diverse population. Does not identify barriers to implementing evidence- based st.

1. Organizational Evaluation Scoring Guide Grading Rubric
Criteria Non-performance Basic Proficient Distinguished
Describe the primary health
concern for a vulnerable or
diverse population.
Does not describe the
primary health concern for
a vulnerable or diverse
population.
Identifies the primary health
concern for a vulnerable or
diverse population.
Describes the primary
health concern for a
vulnerable or diverse
population.
Describes the primary health
concern for a vulnerable or
diverse population, and includes
information on frequency and
causes.
Explain how a health care
organization serves the
primary health care

2. concerns of a vulnerable or
diverse population.
Does not explain how a
health care organization
serves the primary health
care concerns of a
vulnerable or diverse
population.
Explains how a health care
organization serves a
vulnerable or diverse
population, but does not
address specific health care
concerns.
Explains how a health care
organization serves the
primary health care
concerns of a vulnerable or
diverse population.
Explains how a health care
organization serves the primary
health care concerns of a
vulnerable or diverse population,
and identifies specific initiatives
and methods used to
communicate the initiatives to the
target population.
Identify gaps in the health
care service provided by an
organization to a vulnerable

3. or diverse population.
Does not identify gaps in
the health care service
provided by an organization
to a vulnerable or diverse
population.
Identifies gaps in the health
care service provided by an
organization, but does not show
how the gaps relate to a
vulnerable or diverse
population.
Identifies gaps in the
health care service
provided by an
organization to a
vulnerable or diverse
population.
Identifies gaps in the health care
service provided by an
organization to a vulnerable or
diverse population, and explains
the causes for the gaps.
Explain evidence-based
strategies to bridge gaps in
the health care service
provided by an organization
to a vulnerable or diverse

4. population.
Does not explain evidence-
based strategies to bridge
gaps in the health care
service provided by an
organization to a vulnerable
or diverse population.
Identifies evidence-based
strategies to bridge gaps in the
health care service provided by
an organization to a vulnerable
or diverse population.
Explains evidence-based
strategies to bridge gaps in
the health care service
provided by an
organization to a
vulnerable or diverse
population.
Recommends evidence-based
strategies to bridge gaps in the
health care service provided by an
organization to a vulnerable or
diverse population.
Identify barriers to
implementing evidence-
based strategies to bridge
gaps in the health care
service provided by an

5. organization to a vulnerable
or diverse population.
Does not identify barriers to
implementing evidence-
based strategies to bridge
gaps in the health care
service provided by an
organization to a vulnerable
or diverse population.
Identifies barriers to
implementing evidence-based
strategies to bridge gaps in the
health care service provided by
an organization, but does not
show how the barriers are
connected to a vulnerable or
diverse population.
Identifies barriers to
implementing evidence-
based strategies to bridge
gaps in the health care
service provided by an
organization to a
vulnerable or diverse
population.
Identifies barriers to
implementing evidence-based
strategies to bridge gaps in the
health care service provided by an
organization to a vulnerable or
diverse population, and considers
the consequences of failing to

6. overcome the barriers.
Write content clearly and
logically, with correct use of
grammar, punctuation, and
mechanics.
Does not write content
clearly and logically, with
correct use of grammar,
punctuation, and
mechanics.
Writes content clearly and
logically, but grammar,
punctuation, and mechanics
have frequent errors.
Writes content clearly and
logically, with correct use
of grammar, punctuation,
and mechanics.
Writes clearly and logically, with
correct use of spelling, grammar,
punctuation, and mechanics; and
uses relevant evidence to support
a central idea.
Correctly format citations
and references using APA
style.
Does not correctly format

7. citations and references
using APA style.
Inconsistently formats citations
and references using APA style.
Correctly formats citations
and references using APA
style. Citations contain few
errors.
Correctly formats citations and
references using APA style.
Citations are free from all errors.
Print
Organizational Evaluation Scoring Guide
Overview
Develop a 2–4-page report that explains how an organization
serves the health care concerns and needs of a population. The
report should identify gaps in the health care service, explain
strategies to bridge the gaps, and describe potential barriers to
those strategies.
Note: The assessments in this course build upon each other. You
are strongly encouraged to complete them in sequence.
By successfully completing this assessment, you will
demonstrate your proficiency in the following course
competencies and assessment criteria:
•Competency 1: Explain the principles and concepts of disease
prevention and health promotion for diverse and vulnerable
populations. ◦Identify barriers to implementing evidence-based
strategies to bridge gaps in the health care service provided by

8. an organization to a vulnerable or diverse population.
•Competency 2: Develop evidence-based health promotion and
disease prevention initiatives for diverse and vulnerable
populations. ◦Describe the primary health concern for a
vulnerable or diverse population.
◦Identify gaps in the health care service provided by an
organization to a vulnerable or diverse population.
◦Explain evidence-based strategies to bridge gaps in the health
care service provided by an organization to a vulnerable or
diverse population.
•Competency 3: Apply basic epidemiological concepts, data
analysis methods, tools, and databases to determine the
effectiveness of health promotion and disease prevention
initiatives for diverse and vulnerable populations. ◦Explain how
a health care organization serves the primary health care
concerns of a vulnerable or diverse population.
•Competency 5: Communicate in a manner that is scholarly,
professional, and consistent with expectations for members of
the health care professions. ◦Write content clearly and logically,
with correct use of grammar, punctuation, and mechanics.
◦Correctly format paper, citations, and references using APA
style
Context
Pérez and Luquis (2014) stated, "Integrating cultural
proficiency practices into the individual practices of health
educators and public health organizational policies is a call to
action" (p. 50). It is important for those in health care to be
aware of the methods used to identify and evaluate the specific
health care needs of individuals, communities, and populations,
and to understand the meaning of health literacy as it pertains to

9. the needs of a multicultural population or group.
With a growing diverse population, the incorporation of cultural
and linguistic competence should be included into the planning,
implementation, and evaluation of health education and
promotion programs. "In this process, it is essential to employ
theoretical models that describe and explain culture and related
concepts (Pérez & Luquis, 2014, p. 165). Cultural constructs
need to be applied to all health education, promotion, and
prevention interventions targeting diverse communities (Pérez
& Luquis, 2014).
Reference
Pérez, M. A., & Luquis, R. R. (2014). Cultural competence in
health education and health promotion (2nd ed.). San Francisco,
CA: Jossey-Bass.
Questions to Consider
To deepen your understanding, you are encouraged to consider
the questions below and discuss them with a fellow learner, a
work associate, an interested friend, or a member of the
business community.
•What factors are most likely to affect health promotion and
wellness for vulnerable and diverse populations?
•How would you assess your own cultural competence?
Suggested Resources
The following optional resources are provided to support you in
completing the assessment or to provide a helpful context. For
additional resources, refer to the Research Resources and
Supplemental Resources in the left navigation menu of your
courseroom.
Click the link provided below to view the following multimedia
piece:
•Assessment Models in Public Health | Transcriptt
Library Resources

10. The following e-books or articles from the University Library
are linked directly in this course:
•Gertner, E. J., Sabino, J. N., Mahady, E., Deitrick, L. M.,
Patton, J. R., Grim, M. K., ... Salas-Lopez, D. (2010).
Developing a culturally competent health network: A planning
framework and guide. Journal of Healthcare Management,
55(3), 190–204.
•Soulé, I. (2014). Cultural competence in health care: An
emerging theory. Advances in Nursing Science, 37(1), 48–60.
•Somerville, M. H., Seeff, L., Hale, D., & O'Brien, D. J. (2015).
Hospitals, collaboration, and community health improvement.
Journal of Law, Medicine & Ethics, 43(1), 56–59.
•McClimens, A., Brewster, J., & Lewis, R. (2014). Recognising
and respecting patients' cultural diversity. Nursing Standard,
28(28), 45–52.
•Henderson, S., Kendall, E., & See, L. (2011). The effectiveness
of culturally appropriate interventions to manage or prevent
chronic disease in culturally and linguistically diverse
communities: A systematic literature review. Health and Social
Care in the Community, 19(3), 225–249.
•Truong, M., Paradies, Y., & Priest, N. (2014). Interventions to
improve cultural competency in healthcare: A systematic review
of reviews. BMC Health Services Research, 14(1), 1–31.
•Dovidio, J. F., & Fiske, S. T. (2012). Under the radar: How
unexamined biases in decision-making processes in clinical
interactions can contribute to health care disparities. American
Journal of Public Health, 102(5), 945–952.
Internet Resources
Access the following resource by clicking the link provided.
Please note that URLs change frequently. Permissions for the
following link has either been granted or deemed appropriate
for educational use at the time of course publication.
•U.S. Department of Health and Human Services, Office of
Minority Health. (n.d.). The National CLAS Standards.

11. Retrieved from
http://minorityhealth.hhs.gov/omh/browse.aspx?lvl=2&lvlid=53
Bookstore Resources
•Pérez, M. A., & Luquis, R. R. (Eds.). (2014). Cultural
competence in health education and health promotion (2nd ed.).
San Francisco, CA: Jossey-Bass. ◦Chapters 4 and 6.
Assessment Instructions
Preparation
Now that your team has a better understanding of the population
served by the organization, you need to evaluate how able the
organization is to serve the specific health care needs of the
population identified in the Windshield Survey assessment.
•Use the Internet and the Capella library to locate at least three
academic or professional resources to use in this assessment.
•Follow the same formatting instructions that you used in the
Windshield Survey assessment. Your assessment should be done
as a report for your team, using APA formatting for in-text
citations and references.
Requirements
In your organizational evaluation, complete the following:
•Describe the primary health concern for a vulnerable or diverse
population.
•Explain how the organization currently serves this health care
concern. Be sure you include information on how the
organization communicates to the population.
•Identify gaps in the health care service provided to the
population.
•Explain evidence-based strategies to bridge the gaps in health

12. care service provided to the population.
•Identify any possible barriers to implementing your strategies.
Additional Requirements
•Include a title page and reference page. The completed
assessment should be 2–4 pages in length, not including the title
page and reference page.
•Reference at least three current scholarly or professional
resources.
•Use current APA format for citations and references. No more
than 5 years old
•Use Times New Roman font, 12 point.
•Double space.