2. The Goal Write a concept for a replacement and/or upgrade of Blackboard
3. The Plan 1. Interview lecturers, coordinators, students & technical people 2. Review Internal UvT documentation on Blackboard 3. Analyze Student responses / requests on Blackboard Portal 4. Collect Scientific articles & 5. A lot of brainstorm-sessions
4. The Scope In the end, most of the Blackboard issues are not a matter of adding more features But of changing basic design
5. Four main issues User is effectively isolated There is no integration among features Flexibility is limited Blackboard is always years behind on reality
6. Problem 1: Isolatedusers Education and communication have changed a lot over time. Blackboard has not...
18. Problem 4: Keeping up with reality Developments in society (internet) lead demand. Blackboard can only follow You cannot both maintain a stable, reliable system and be at the frontier of development
19. Bottom up development Blackboard has a lot of users, withsimilar needs and goalsA large creative community! Encourage users to create and implement solutions for their problems Share these solutions
20. Solution 4:The Blackboardmarketplace Make user-generated modules available on a marketplace Modular system; add modules or replace one component with another Modules as a source of income and/or prestige for universities, lecturers or even students
22. “You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.” Steve Jobs