Online education is becoming the dominant form of emergency responder education, migrating from computers to mobile devices. Emerging trends include the use of social learning through online communities and social media, mobile learning on smartphones, and hybrid education combining online and in-person elements. When evaluating online education tools and technologies, organizations should consider objectives, development time, resources, and return on investment to identify the best options.
2. My Task Online education is the most dynamic and fastest growing component of emergency responder education. Education programs are migrating from the desktop computer to iPods, MP3 players, smartphones and PDAs as m-learning programs, and 3-D virtual simulations are being used for training and evaluation. This session covers emerging trends in online education for emergency responders and discusses how to evaluate tools and technologies for your organization.
18. Email Full_Time_Staff, Part_Time_Staff Monday Morning Training Tip Meeting, Updates, and Announcements Good morning, Welcome to another Monday EMT tip. Remember join our Facebook group. When assessing chest pain patients remember these tips: All staff, Read all attachments … Do these things differently … Come to this meeting … Happy this, that, or the other thing
33. 2009 Trends Widely available Ongoing resistance Reflects instruction Lots of FREE content Crowded marketplace Live training Easy to create content SME interaction Institutional barriers Accreditation All-in-One Solution Paramedic experts
34. Social Network Involvement Member and engaged Member and not engaged Not a member What’s a social network?
36. #1 Social Learning Key attributes: Community generated User centered Collaborative processes Use of online tools for creation and networks for distribution
Focus on emerging trends and evaulation of tools and technologies
What your tasks are for today. Listen … if you wantParticipate … audience response pads, will tell you about that more in a bitAsk questions … now and later
Back channel communication … communication among the audience during the presentation. These are some methodsLong history but an emerging trend as access to tools and software has changed
My primary role is director of education for CLSHave been involved and engaged in Social Media for nearly 2 years. Blogging, microblogging, podcasting and morePIOSocialMediaTraining.com … free training resources, blog, podcast, and social media policy ebook. Co-founded with David Konig
Handout audience response padsTell them how to use – use the keys to answer questions that I will display on the screen. Yes/noMultiple choice
Let’s get to know each other a little bitPast presentation I have given. Welcome and welcome back
71 episodes of EMS education focused content.55,000+ downloadsLive shows in the ex
Are we connected …. Or do we already quote know each other? I welcome connections from any of you in any of these places. Possibly glad to have so many “friends” in the audience
One of my passions is fitness.Great time for me to think and scheme
Now I want to get to know youWant to learn a little bit more about you … Using the audience response pads
What is your primary EMS role …Then try to tailor messages and examples to the concerns of the audience.
How many years have you been involved in EMS?
Elearning is for any educator.Don’t have to be young or old
Are you a user of elearning?
We are going to briefly review the continuum of elearning
Send a bunch of stuffRead this stuffDo something differentMight be able to track opens but that is about itThis is a high potential tool, use it for something other than as an electronic bulletin boardInstead of printing and thumb tacking the announcement is emailed:Attend thisDo thisTalk to this personReport toDon’t doStart doingThanksWork harderHappy this, that, or the other thingGreat potential for auto responder program – signup and receive a series of emails on a training topic
Transfer of files as elearning – go to this link, click, download and read. Download to local computer. Classroom content onlineVisit a website,Click on link,Download,Print,Read,Review,Take test,Tell someoneGet CE
HTML text on a pageTake all your class room stuff or magazine articles or book chapters and put them on a websiteGo to that website and read, More likely click through as fast as you can to the review questions then take the final exam. Usually an exercising in clicking and either confirming stuff you already know with quiz questions or guess at questions until you get it right
Audio or video recorded and streamed out with things like Quick Time, Windows Media Player, Real PlayerAll changes with Flash
With the exception of email … those examples require some programming aptitude. Next I want to know, are you a producer of online education?
Lots of ways to produce elearning.My preferred and most used method is PowerPoint to Flash
I am also very fond of building interactive content with WYSIWIG editingInteractive content, that forces user to interact with content – call this harnessing the power of the microporcessorSignificant challenge can result in development – most learning objects are Flash based – either use a flash programming tool or work with a flash programmer. BEWARE clip art, may require flash programming – communication from EMS instructor to Flash programmer
Features – depends on webinar platformLive presentation of content at your computer, from your computer. Don’t need to go into the studioPresentation/delivery of contentInteract with audience – “unmuting” or encouraging chat and questionsComfort level talking to empty spaceText chatVideo chatAudio streamingScreen sharing
ScreencastScreenR screen shotI am just about done with reading any email that explains a software process with text. If you are not using screen capture software for images or videos of processes you need to be. A text explanation is nearly impossible to do adequately. If you wanted field personnel to understand how to use new defibs would you:Send an email with text onlyCall them in for an in-service – lecture and demoCall them in for a competency check – AED trainer and manikin on table, GO!Create and post a video for viewingI know which I would doWhy are software processes typically explained with a text email????
Blogs are also elearning … easy to produceSo many great blogsSubject matter experts connecting directly to their audience – dynamically updated content, styling easy to control and update. Opportunities for two way communication
Powerful tool to learn, fine tune, and review skillsIntegrate into blog or website or link to from a classroom presentation. Create your own
Subject matter expert communicating directly to the audience. Podcasts – voice/audio recording.Listen on webDownload to your desktopDownload and transfer to a device like an iPodDownload and listen on Smartphone
An emerging tool/technology for instruction.
Which format of elearning do you consume most?
Next phase of the presentation
These are the trends I discussed in 2009
As a prelude to the first trend … what is your involvement in social networks?
Social networks are websites that create opportunities for individuals to interact with one anotherIndependent of space and or timeFacebook, EMS United, MySpace, LinkedInTo some degree YouTube, Flickr, Twitter
Community – learns, creates content, distributes content … simple, free, and easy to use tools continue conversationAnnouncementsConnections and introductionsOngoing discussionNew discussionContinuing discussionCan extend and broaden the conversation.
Most elearning has been based on the SME pushing content to the audience. That has changed over time to encourage and allow interaction between participantsFor example the SME might be discussing CPAP use while the community is sharing protocols or discussing best practices for that technique. Chat, message boards, commenting on blog posts.
User generated contentAnyone can create and quickly post elearning – social media on social networksVideos, photos, documents, audio … unlimited possibilites for creating and sharing social media content
I am curious what percentage of employees or students are coming to work … or school with a personal or work issued smart phone – iPhone, BB, Android, Palm, Windows Mobile powered phone
One in two Americans will have a Smartphone by Christmas 2011http://gigaom.com/2010/03/26/1-in-2-americans-will-have-a-smartphone-by-christmas-2011/
Using a mobile device to deliver training Already used to send/receive email, watch videos, listen to podcasts, games, referencesPortable, low cost, connected, deliver multimedia, interactiveChallenge is EMS specific content
Clearly on-duty, non-overtime training is on the immediate horizon.We have a client that has saved nearly half a million dollars by training on duty versus overtime. Have heard similar results from other organizations.
Some keys to successful on-duty/in station trainingScheduled timeDedicated learning spaceConfigured hardwareUser support
Online and classroom combinationDidactic onlineHands-on in the classroom
Garbage In Equals Garbage OutGood classroom instructor will do well Bad classroom instructor EMS Education 2.0 won’t save you
Hardware tools of a social media public information officer. Remember your staff/students already have some or all of these things. They are using them for every aspect of life … including work and school. SmartphoneHandheld video cameraDigital cameraLaptop computerUSB microphoneDigital voice recorder