The document summarizes research presented at a conference on using Web 2.0 technologies in public libraries. The research focused on Dublin City Public Library's use of the Netvibes start page and surveyed 60 patrons. The survey found that patrons were familiar with applications like wikis and social networking sites. It also found that patrons used the library's Netvibes page applications. The research concluded that Web 2.0 allows libraries to improve user services, gather user feedback, promote user participation, provide information services, and foster social inclusion in the community.

1. Research on Web 2.0 in Public Libraries: the DCPL start page. Giada Gelli, B.A, MLIS

2. http://www.netvibes.com/dublincitypubliclibraries#Home DCPL Netvibes Page

3. Thesis Research - What observable advantages of use of Web 2.0 in Public Libraries? - Verifying literature claims on Web 2.0 benefits e.g. Casey/Savastinuk, Bradley, Stephens, Kroski... Giada Gelli, LAI/CILIP Conference April 2010

6. WHAT RESULTS?

8. “ Which of these Web 2.0 applications are you familiar with?” Giada Gelli, LAI/CILIP Conference April 2010

9. Use of DCPL Netvibes page applications Giada Gelli, LAI/CILIP Conference April 2010

12. Bringing the user closer to the library. Giada Gelli, LAI/CILIP Conference April 2010

13. Social i nclusion and local community: what Web 2.0 can do for public libraries. Giada Gelli, LAI/CILIP Conference April 2010

14. Someone said: “… the internet appears to create a new type of social capital linked to community involvement, and [...] it might support existing face-to-face relationships by acting as an additional communication device, therefore increasing stocks of social capital.” (European Commission’s report, 2009) Giada Gelli, LAI/CILIP Conference April 2010

16. Thank you!