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Legal Tech Roundup:
Tools and Services Your Firm
Needs in 2023
Hosts: Jocelyn OʼNeill & Barron Henley
Housekeeping
● Session length: 60 minutes Recording & slides emailed tomorrow (*CLE is only
available for the live session)
● Use to engage with fellow webinar attendees and select “Everyone”
● Use to ask questions directly to panellists
● Please fill out the survey at the end of the session
CLE / CPD Information
To qualify for credit, you must:
1. Be logged in on your own device under the email/name you registered with (cannot
share logins).
2. Attend the entire live webinar.
3. Participate in the polls during the live session.
*If you have met the participation requirements, you will receive a personalized CLE/CPD
affidavit from mcle-clio@americanbar.org for the webinar you attended to completion.
Please check your spam or junk folders as these emails often end up there. Please note you
have to fill out an affidavit for each individual webinar. Once you complete the affidavit, you
will be able to download your certificate(s) of attendance and they will be emailed to you as
well from mcle-clio@americanbar.org.
Agenda
● Introductions
● Word tips
● Outlook tips
● Adobe Acrobat tips
● Rapid fire tech tools & gadgets
● Additional resources & polls
● Final Q&A
Sr. Manager, Virtual Events at Clio
jocelyn.oneill@clio.com
5
Jocelyn O’Neill
TODAY’S HOST
• Hi, I’m Barron Henley
• Married 32 years - 3 adult daughters
• Live in Dublin, OH
• Partner with
• Head our document assembly & training departments
• If I’m not at my PC, then
I’m in the kitchen
Undergrad Law School
Microsoft Word Tips
For Legal Users
● Legal users utilize Microsoft Word differently than almost every other
profession
● Specifically, we require more of its functionality because legal document
formatting is necessarily complex
● The days of lawyers having support staff handle all of that work are largely
over
● The problem is that Word conceals what you need to know in order to
control it
Issue: Formatting Keeps Changing On You
Solution:
If you are using an existing document as a template, you must
first identify its default formatting
If the default formatting is in disagreement with what you want, it
will keep switching your formatting back to the default while you
edit
To identify default formatting, select any paragraph in your
document & click the Clear All Formatting button
• How to change the default formatting for a document:
• STEP 1: right click anywhere ⇨ font ⇨
make changes ⇨ click Set As Default ⇨
This document only ⇨ OK
• STEP 2: right click anywhere ⇨
paragraph ⇨ make changes ⇨
click Set As Default ⇨
This document only ⇨ OK
Issue: Formatting Went Sideways
Solution:
The Format Painter allows you to easily to pick up
formatting you like and spread it to text that isnʼt formatted
properly
○ Click into text formatted properly
○ Click the button
○ Select/block the offending paragraphs (and thatʼs it!)
Example
Issue: Want Easier Way To Insert Commonly Used
Text
● Signature blocks
● Acknowledgments
● Certificate of service
● Sample captions
● Clauses you often need in documents youʼre editing
Solution:
AutoText allows you to easily deposit formatted text into any
document youʼre editing
It can also be added to the Quick Access Toolbar
Issue: Tired of Looking For And Fixing Inappropriate
Page Breaks
Solution:
Keep With Next and Keep Lines Together allows you to
“glue” text together
No button for these features – right click > Paragraph > Line
and Page Breaks tab
Issue: Copy and Paste Often Makes a Mess
Solution:
Paste ⇨ Keep Text Only causes the pasted text to adopt the
formatting of the target document and removes the
formatting from the copied text
Issue: (c) switches to ©
Solution:
Fix AutoCorrect which automatically substitutes text and
symbols
File menu ⇨ Options ⇨
Proofing ⇨ AutoCorrect Options ⇨
AutoCorrect tab
Microsoft Outlook Tips
For Legal Users
Issue: Need visual way to identify email from
important people
Solution:
Conditional Formatting allows you to change the color, font
and size of an email based upon its sender (or other criteria)
View menu ⇨ View Settings button ⇨ Conditional Formatting
⇨ Add
Issue: Can’t See Enough Email On Screen
Solution:
View ribbon ⇨ turn off Message Preview
View ribbon ⇨ turn on Use Tighter Spacing
View ribbon ⇨ ⇨ ⇨ ⇨ OK
Issue: Need To Clean Out Old Conversations
Solution:
Deletes old pieces of same conversation leaving the most recent
in time
You can still find the deleted email in Deleted Items
Problem: Constant Email Notifications Are
Distracting & Annoying
Solution:
Turn off the noise! File menu ⇨ Options ⇨ Mail
Worried you’ll miss something important?
Right click an email from someone you want to be notified of ⇨
Rules ⇨ Create Rule
Problem: You Want To Eliminate Accidental
Typos In Email
Solution:
File menu ⇨ Options ⇨ Mail
Also force spell check to work on ALL CAPS
File menu ⇨ Options ⇨ Mail ⇨ Spelling and AutoCorrect
Adobe Acrobat Tips
For Legal Users
Issue: You want to prevent someone from
making changes to your PDF
Solution:
⇨ Advanced Options ⇨ Encrypt With Password
Issue: You Want To Make Sure There’s No
Hidden Information In Your PDF
Types:
○ Metadata
○ File attachments
○ Annotations & comments
○ Form field logic
○ Hidden text
○ Hidden layers
○ Bookmarks
○ Embedded search index
○ Deleted pages or images
Eliminate Metadata with PDF Files
Removing metadata from PDFs x
○
Acrobat X & XI, Tools > Protection > Remove Hidden Information
○
Acrobat DC, Tools > Redact
○
PowerPDF
Other Metadata Removal Tools
by
Issue:
Make Sure Your Office Is Properly Redacting
Example: Paul Manafortʼs lawyers x
Issue: Need To Make Annotations Permanent
or a Fillable PDF Form Uneditable
Flatten Your PDF
Two methods:
○ Re-print to PDF
○ Use tool in PDF program (Acrobat instructions)
▪ Go to “Tools” tab.
▪ Go to “Print Production” app.
▪ Click on the “Preflight” option.
▪ Search for the fixup “Flatten annotations and form fields”.
▪ Run the profile by pressing “Analyze and Fix” button.
○ Other PDF programs already have this
Issue: PDF Files Often Too Big To Email or File
Make Them Smaller When Created
Some methods result in smaller files:
Shrink Them After They’re Created
In Adobe Acrobat, use the Optimize PDF Tool
In Power PDF, use the Reduce button (Home ribbon)
Rapid fire:
Tech tips, tools &
gadgets
Take the Pain Out of Your Scheduling
Have Too Many Passwords To
Keep Track Of?
Of Course You Do!
Why You Need a Password Manager (personally & for
your office)
● Part of your estate plan
● Too many passwords and logons to keep track of
● Strong passwords are hard to invent
● You need to use different passwords for every logon
● Holds credit cards
● Holds any kind of personal info
B
You Need A Password Manager!
● Dashlane
● LastPass
● Sticky Password
● LogMeOnce
● 1Password
● TrueKey
● RoboForm
● Keeper Desktop
Make Two Factor Authentication Less Annoying –
Duo.com
Easy Plug And Play Cybersecurity –
bobaguard.com
Need To Find Someone’s Email Address?
https://hunter.io/
www.lawyerist.com
Free Resources – guides, product & service recommendations
Scorecards - https://lawyerist.com/scorecard/
Lawyerist Lab - https://lawyerist.com/coaching/
https://krisp.ai/
Removes web meeting
background noise using AI
Portable Full HD Second Monitor
Lenovo ThinkVision M14 14" Full HD 1920x1080 IPS Monitor - $254
Keep Your Laptop Running At Top Speed
If your laptop fan comes on because itʼs getting overheated, your processor may
“thermal throttle” down to cool off (go slower)
Solid State External Drives Are Now Reasonably
Priced
For example – Samsung T7 Touch SSD – 1 TB – Full Encryption - $149
Upgrade The Webcam Game!
Webcams built into laptops are generally inadequate
Someone turn on the lights
Not the most flattering view
Better Webcams
● Logitech C920x HD – list price $70
● Logitech C930E – list price $75
● Logitech Brio Ultra Pro – list price $140
Don’t Use the Mic In Your Laptop or Webcam
Try a podcast microphone (USB) or good wireless headset
Logitech Blue
Yeti
$101
Jabra Speak
710
$200
Anker
PowerConf
$129
Fantastic USB Wired Headset
See https://amzn.to/37FjIKm - $37
Favorite Keyboard & Mouse
Logitech MX Master 3 - $100 Logitech Ergo K860 - $130
Best Desktop Scanner
Fujitsu ScanSnap iX1600 - $430
○ 40/80 ppm
○ Includes Power PDF Standard
○ Scan business cards
○ Scan to Word files
○ Auto-rotates
○ Auto-senses paper size
○ Auto-senses color or B&W
○ Scan to phone or tablet (wirelessly)
○ Scans front & back simultaneously
○ “Deluxe Bundle” includes 1 yr subscription to Acrobat DC Pro for
only $30 extra (Acrobat annual subscription = $180)
68
Additional Resources
& Polls
Clio Manage
Legal practice management software
Our most popular product—the industryʼs leading solution
to help manage clients, organize cases, and automate tedious
tasks like getting paid and month-end billing.
Clio Grow
Client intake and legal CRM software
Standardize the client intake process with online intake
forms, email automation, and e-signatures to build strong
relationships, and get powerful data insights to grow your firm.
Lawyaw
Advanced document automation
New software for solo, small- and mid-sized legal practices that
streamline information gathering and document assembly with
programmable templates, built-in e-sign and other features.
Clio’s Offerings
Website Builder
With Clio Grow, you can create a professional website
without having to learn to design or code in a matter of
minutes.
Text Messaging
With text messaging you and your clients have a
convenient way to answer questions and share updates
without needing to give out your personal number. All text
messages, including media files like images and videos,
are saved in one organized place
Clio Payments
Clio Manageʼs new online payments platform makes it
easy for your clients to pay online anytime, in compliance
with trust accounting rules and without the need for a
third-party payment processor. Clio Payments is available
will all subscriptions in the US and Canada
What’s New In Clio
Visit clio.com/features/whats-new to learn more.
71
Polls: Learn more about Clio
Poll 1: For Non-Clio Users
Would you like to learn more about:
a. Clio’s offerings
b. Clio Cloud Conference
c. No, I’m not interested or already
use Clio
Poll 2: For Clio users
Would you like to learn more about:
a. Adding Clio Grow for client intake
b. Adding Clio Payments
c. Clio Cloud Conference
d. No, I’m not interested or already
use Grow/Payments
Love Clio?
Help a fellow lawyer plan for 2023 by sharing
a review on Capterra (link in the chat)!
As you know, an informative online review can go a long
way for a prospective client that's looking at your firm. The
same goes for firms who are evaluating Clio.
Authentic reviews help your fellow lawyers who are
considering adopting legal management software.
Additional Resources
73
● CLE-eligible webinar: How to Refine Your Law Firm Business Model
● Workshop: 90-Day Goal Setting for Legal Professionals
● Guide: Top Tech Tools for Lawyers
● Clio Cloud Conference, October 9-10, 2023: Get your discounted
pass
74
Questions
CLE / CPD Information
To qualify for credit, you must:
1. Be logged in on your own device under the email/name you registered with (cannot
share logins).
2. Attend the entire live webinar.
3. Participate in the polls during the live session.
*If you have met the participation requirements, you will receive a personalized CLE/CPD
affidavit from mcle-clio@americanbar.org for the webinar you attended to completion.
Please check your spam or junk folders as these emails often end up there. Please note you
have to fill out an affidavit for each individual webinar. Once you complete the affidavit, you
will be able to download your certificate(s) of attendance and they will be emailed to you as
well from mcle-clio@americanbar.org.

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Legal Tech Roundup: Tools and Services Your Firm Needs in 2023

  • 1. Legal Tech Roundup: Tools and Services Your Firm Needs in 2023 Hosts: Jocelyn OʼNeill & Barron Henley
  • 2. Housekeeping ● Session length: 60 minutes Recording & slides emailed tomorrow (*CLE is only available for the live session) ● Use to engage with fellow webinar attendees and select “Everyone” ● Use to ask questions directly to panellists ● Please fill out the survey at the end of the session
  • 3. CLE / CPD Information To qualify for credit, you must: 1. Be logged in on your own device under the email/name you registered with (cannot share logins). 2. Attend the entire live webinar. 3. Participate in the polls during the live session. *If you have met the participation requirements, you will receive a personalized CLE/CPD affidavit from mcle-clio@americanbar.org for the webinar you attended to completion. Please check your spam or junk folders as these emails often end up there. Please note you have to fill out an affidavit for each individual webinar. Once you complete the affidavit, you will be able to download your certificate(s) of attendance and they will be emailed to you as well from mcle-clio@americanbar.org.
  • 4. Agenda ● Introductions ● Word tips ● Outlook tips ● Adobe Acrobat tips ● Rapid fire tech tools & gadgets ● Additional resources & polls ● Final Q&A
  • 5. Sr. Manager, Virtual Events at Clio jocelyn.oneill@clio.com 5 Jocelyn O’Neill TODAY’S HOST
  • 6. • Hi, I’m Barron Henley • Married 32 years - 3 adult daughters • Live in Dublin, OH • Partner with • Head our document assembly & training departments • If I’m not at my PC, then I’m in the kitchen Undergrad Law School
  • 8. ● Legal users utilize Microsoft Word differently than almost every other profession ● Specifically, we require more of its functionality because legal document formatting is necessarily complex ● The days of lawyers having support staff handle all of that work are largely over ● The problem is that Word conceals what you need to know in order to control it
  • 9. Issue: Formatting Keeps Changing On You
  • 10. Solution: If you are using an existing document as a template, you must first identify its default formatting If the default formatting is in disagreement with what you want, it will keep switching your formatting back to the default while you edit To identify default formatting, select any paragraph in your document & click the Clear All Formatting button
  • 11. • How to change the default formatting for a document: • STEP 1: right click anywhere ⇨ font ⇨ make changes ⇨ click Set As Default ⇨ This document only ⇨ OK • STEP 2: right click anywhere ⇨ paragraph ⇨ make changes ⇨ click Set As Default ⇨ This document only ⇨ OK
  • 13. Solution: The Format Painter allows you to easily to pick up formatting you like and spread it to text that isnʼt formatted properly ○ Click into text formatted properly ○ Click the button ○ Select/block the offending paragraphs (and thatʼs it!) Example
  • 14. Issue: Want Easier Way To Insert Commonly Used Text ● Signature blocks ● Acknowledgments ● Certificate of service ● Sample captions ● Clauses you often need in documents youʼre editing
  • 15. Solution: AutoText allows you to easily deposit formatted text into any document youʼre editing It can also be added to the Quick Access Toolbar
  • 16. Issue: Tired of Looking For And Fixing Inappropriate Page Breaks
  • 17. Solution: Keep With Next and Keep Lines Together allows you to “glue” text together No button for these features – right click > Paragraph > Line and Page Breaks tab
  • 18. Issue: Copy and Paste Often Makes a Mess
  • 19. Solution: Paste ⇨ Keep Text Only causes the pasted text to adopt the formatting of the target document and removes the formatting from the copied text
  • 21. Solution: Fix AutoCorrect which automatically substitutes text and symbols File menu ⇨ Options ⇨ Proofing ⇨ AutoCorrect Options ⇨ AutoCorrect tab
  • 23. Issue: Need visual way to identify email from important people
  • 24. Solution: Conditional Formatting allows you to change the color, font and size of an email based upon its sender (or other criteria) View menu ⇨ View Settings button ⇨ Conditional Formatting ⇨ Add
  • 25. Issue: Can’t See Enough Email On Screen
  • 26. Solution: View ribbon ⇨ turn off Message Preview View ribbon ⇨ turn on Use Tighter Spacing View ribbon ⇨ ⇨ ⇨ ⇨ OK
  • 27. Issue: Need To Clean Out Old Conversations
  • 28. Solution: Deletes old pieces of same conversation leaving the most recent in time You can still find the deleted email in Deleted Items
  • 29. Problem: Constant Email Notifications Are Distracting & Annoying
  • 30. Solution: Turn off the noise! File menu ⇨ Options ⇨ Mail
  • 31. Worried you’ll miss something important? Right click an email from someone you want to be notified of ⇨ Rules ⇨ Create Rule
  • 32. Problem: You Want To Eliminate Accidental Typos In Email
  • 33. Solution: File menu ⇨ Options ⇨ Mail
  • 34. Also force spell check to work on ALL CAPS File menu ⇨ Options ⇨ Mail ⇨ Spelling and AutoCorrect
  • 35.
  • 36. Adobe Acrobat Tips For Legal Users
  • 37. Issue: You want to prevent someone from making changes to your PDF
  • 38. Solution: ⇨ Advanced Options ⇨ Encrypt With Password
  • 39. Issue: You Want To Make Sure There’s No Hidden Information In Your PDF Types: ○ Metadata ○ File attachments ○ Annotations & comments ○ Form field logic ○ Hidden text ○ Hidden layers ○ Bookmarks ○ Embedded search index ○ Deleted pages or images
  • 40. Eliminate Metadata with PDF Files Removing metadata from PDFs x ○ Acrobat X & XI, Tools > Protection > Remove Hidden Information ○ Acrobat DC, Tools > Redact ○ PowerPDF
  • 43. Make Sure Your Office Is Properly Redacting Example: Paul Manafortʼs lawyers x
  • 44. Issue: Need To Make Annotations Permanent or a Fillable PDF Form Uneditable
  • 45. Flatten Your PDF Two methods: ○ Re-print to PDF ○ Use tool in PDF program (Acrobat instructions) ▪ Go to “Tools” tab. ▪ Go to “Print Production” app. ▪ Click on the “Preflight” option. ▪ Search for the fixup “Flatten annotations and form fields”. ▪ Run the profile by pressing “Analyze and Fix” button. ○ Other PDF programs already have this
  • 46. Issue: PDF Files Often Too Big To Email or File
  • 47. Make Them Smaller When Created Some methods result in smaller files:
  • 48. Shrink Them After They’re Created In Adobe Acrobat, use the Optimize PDF Tool In Power PDF, use the Reduce button (Home ribbon)
  • 49. Rapid fire: Tech tips, tools & gadgets
  • 50. Take the Pain Out of Your Scheduling
  • 51. Have Too Many Passwords To Keep Track Of? Of Course You Do!
  • 52. Why You Need a Password Manager (personally & for your office) ● Part of your estate plan ● Too many passwords and logons to keep track of ● Strong passwords are hard to invent ● You need to use different passwords for every logon ● Holds credit cards ● Holds any kind of personal info B
  • 53. You Need A Password Manager! ● Dashlane ● LastPass ● Sticky Password ● LogMeOnce ● 1Password ● TrueKey ● RoboForm ● Keeper Desktop
  • 54. Make Two Factor Authentication Less Annoying – Duo.com
  • 55. Easy Plug And Play Cybersecurity – bobaguard.com
  • 56. Need To Find Someone’s Email Address? https://hunter.io/
  • 57. www.lawyerist.com Free Resources – guides, product & service recommendations Scorecards - https://lawyerist.com/scorecard/ Lawyerist Lab - https://lawyerist.com/coaching/
  • 59. Portable Full HD Second Monitor Lenovo ThinkVision M14 14" Full HD 1920x1080 IPS Monitor - $254
  • 60. Keep Your Laptop Running At Top Speed If your laptop fan comes on because itʼs getting overheated, your processor may “thermal throttle” down to cool off (go slower)
  • 61. Solid State External Drives Are Now Reasonably Priced For example – Samsung T7 Touch SSD – 1 TB – Full Encryption - $149
  • 62. Upgrade The Webcam Game! Webcams built into laptops are generally inadequate Someone turn on the lights Not the most flattering view
  • 63. Better Webcams ● Logitech C920x HD – list price $70 ● Logitech C930E – list price $75 ● Logitech Brio Ultra Pro – list price $140
  • 64. Don’t Use the Mic In Your Laptop or Webcam Try a podcast microphone (USB) or good wireless headset Logitech Blue Yeti $101 Jabra Speak 710 $200 Anker PowerConf $129
  • 65. Fantastic USB Wired Headset See https://amzn.to/37FjIKm - $37
  • 66. Favorite Keyboard & Mouse Logitech MX Master 3 - $100 Logitech Ergo K860 - $130
  • 67. Best Desktop Scanner Fujitsu ScanSnap iX1600 - $430 ○ 40/80 ppm ○ Includes Power PDF Standard ○ Scan business cards ○ Scan to Word files ○ Auto-rotates ○ Auto-senses paper size ○ Auto-senses color or B&W ○ Scan to phone or tablet (wirelessly) ○ Scans front & back simultaneously ○ “Deluxe Bundle” includes 1 yr subscription to Acrobat DC Pro for only $30 extra (Acrobat annual subscription = $180)
  • 69. Clio Manage Legal practice management software Our most popular product—the industryʼs leading solution to help manage clients, organize cases, and automate tedious tasks like getting paid and month-end billing. Clio Grow Client intake and legal CRM software Standardize the client intake process with online intake forms, email automation, and e-signatures to build strong relationships, and get powerful data insights to grow your firm. Lawyaw Advanced document automation New software for solo, small- and mid-sized legal practices that streamline information gathering and document assembly with programmable templates, built-in e-sign and other features. Clio’s Offerings
  • 70. Website Builder With Clio Grow, you can create a professional website without having to learn to design or code in a matter of minutes. Text Messaging With text messaging you and your clients have a convenient way to answer questions and share updates without needing to give out your personal number. All text messages, including media files like images and videos, are saved in one organized place Clio Payments Clio Manageʼs new online payments platform makes it easy for your clients to pay online anytime, in compliance with trust accounting rules and without the need for a third-party payment processor. Clio Payments is available will all subscriptions in the US and Canada What’s New In Clio Visit clio.com/features/whats-new to learn more.
  • 71. 71 Polls: Learn more about Clio Poll 1: For Non-Clio Users Would you like to learn more about: a. Clio’s offerings b. Clio Cloud Conference c. No, I’m not interested or already use Clio Poll 2: For Clio users Would you like to learn more about: a. Adding Clio Grow for client intake b. Adding Clio Payments c. Clio Cloud Conference d. No, I’m not interested or already use Grow/Payments
  • 72. Love Clio? Help a fellow lawyer plan for 2023 by sharing a review on Capterra (link in the chat)! As you know, an informative online review can go a long way for a prospective client that's looking at your firm. The same goes for firms who are evaluating Clio. Authentic reviews help your fellow lawyers who are considering adopting legal management software.
  • 73. Additional Resources 73 ● CLE-eligible webinar: How to Refine Your Law Firm Business Model ● Workshop: 90-Day Goal Setting for Legal Professionals ● Guide: Top Tech Tools for Lawyers ● Clio Cloud Conference, October 9-10, 2023: Get your discounted pass
  • 75. CLE / CPD Information To qualify for credit, you must: 1. Be logged in on your own device under the email/name you registered with (cannot share logins). 2. Attend the entire live webinar. 3. Participate in the polls during the live session. *If you have met the participation requirements, you will receive a personalized CLE/CPD affidavit from mcle-clio@americanbar.org for the webinar you attended to completion. Please check your spam or junk folders as these emails often end up there. Please note you have to fill out an affidavit for each individual webinar. Once you complete the affidavit, you will be able to download your certificate(s) of attendance and they will be emailed to you as well from mcle-clio@americanbar.org.