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www.designthinkingdigest.com
“The future is already here—it’s just
 unevenly distributed.”




                        William Gibson
Making hard things easier
Picking the right approaches
Understanding how we’re different
Learn how to not ignore dysfunction
Push our teams in the right direction
What to do when
we get stuck
Design is more than this
Poor design can shortchange outcomes
Design workflow has a history




Source: Charles and Ray Eames
And many processes we're familiar with




Source: Gregg Berryman
But are based on different mediums




Source: Gregg Berryman
We've adapted these processes




Source: Gregg Berryman
To serve us better




Source: Gregg Berryman
And tried to make them agile and simple




Source: Gregg Berryman
Source: Chris Bernard
Source: Chris Bernard
Source: Institute of Design
But design planning starts even sooner




Source: Hasso Plattner Institute of Design
And the way we're working is changing




Source: International Design Magazine
Old processes are well understood




Source: Chris Bernard
Perhaps universally understood
Source: Jesse James Garrett
Trouble is here
We can do better
“We don’t have good visibility into project status”

“Our (distributed) teams are not communicating effectively”


   “Requirements are not sufficiently defined or tracked”

      “We need lightweight, agile design processes”


       “Prototyping is not rapid nor integrated”
Design Team
                    Development Team




One to Four Weeks
Choose process during
team project creation
Quality                       Work
• Bug                         •   Task
• Exit criteria               •   Backlog Item
• Usability Issue             •   Wireframe Task
                              •   Release Note
                              •   IA Task




Planning                      Project management
•                             •
    Scenario                      Issue
•                             •
    Use Case                      Change request
•                             •
    Design Requirement            Risk
•                             •
    Content Requirement           Design Risk
•   Business Requirement
•   Interaction Design Idea


Black = MSF work item type
White = new work item type
Yes No
Remaining Work                         Schedule



                      Project Velocity                       Item Reactivation



             Scope Creep                        Requirements Tracking



                                         Item Burndown
Quality Indicator
“Rosario”

                                         • Instant Messenger
                                         • Improved Agile
                                           Process
                                         • Additional Roles
                                         • “Dashboarding”
                                         • What if analysis
  2005                 2008              • Simple Report
                                           Creation
                                         • Nested Work Items


                              2008 SP1


                                                 2010
                                2008
                2007
         2006
2005
Your feedback is important!
© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market
     conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.
                                 MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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Improving UX through Application Lifecycle Management

  • 1.
  • 3. “The future is already here—it’s just unevenly distributed.” William Gibson
  • 5. Picking the right approaches
  • 7. Learn how to not ignore dysfunction
  • 8. Push our teams in the right direction
  • 9. What to do when we get stuck
  • 10.
  • 11. Design is more than this Poor design can shortchange outcomes
  • 12.
  • 13. Design workflow has a history Source: Charles and Ray Eames
  • 14. And many processes we're familiar with Source: Gregg Berryman
  • 15. But are based on different mediums Source: Gregg Berryman
  • 16. We've adapted these processes Source: Gregg Berryman
  • 17. To serve us better Source: Gregg Berryman
  • 18. And tried to make them agile and simple Source: Gregg Berryman
  • 19.
  • 20.
  • 24. But design planning starts even sooner Source: Hasso Plattner Institute of Design
  • 25. And the way we're working is changing Source: International Design Magazine
  • 26. Old processes are well understood Source: Chris Bernard
  • 30.
  • 31. We can do better
  • 32.
  • 33. “We don’t have good visibility into project status” “Our (distributed) teams are not communicating effectively” “Requirements are not sufficiently defined or tracked” “We need lightweight, agile design processes” “Prototyping is not rapid nor integrated”
  • 34. Design Team Development Team One to Four Weeks
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40. Choose process during team project creation
  • 41.
  • 42. Quality Work • Bug • Task • Exit criteria • Backlog Item • Usability Issue • Wireframe Task • Release Note • IA Task Planning Project management • • Scenario Issue • • Use Case Change request • • Design Requirement Risk • • Content Requirement Design Risk • Business Requirement • Interaction Design Idea Black = MSF work item type White = new work item type
  • 43.
  • 44.
  • 46. Remaining Work Schedule Project Velocity Item Reactivation Scope Creep Requirements Tracking Item Burndown Quality Indicator
  • 47. “Rosario” • Instant Messenger • Improved Agile Process • Additional Roles • “Dashboarding” • What if analysis 2005 2008 • Simple Report Creation • Nested Work Items 2008 SP1 2010 2008 2007 2006 2005
  • 48. Your feedback is important!
  • 49. © 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.