ASUG - Workflow Approval: Anytime, Anywhere

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Graham Robinson

ASUG Webinar Feb 10 2014

Tecnología Empresariales

Introduction

@grahamrobbo
Photo by Martin Gillet

© Yelcho Systems Consulting 2014. All rights reserved. / Page 2

Agenda
Workflow Approval – what a mess!

A different perspective
Let’s see it in action
How does it work?
What about security?
Questions

© Yelcho Systems Consulting 2014. All rights reserved. / Page 3

Workflow Approval – what a mess!

© Yelcho Systems Consulting 2014. All rights reserved. / Page 4

Out of the box

© Yelcho Systems Consulting 2014. All rights reserved. / Page 5

SBWP

See the
objects being
worked on

See additional
attachments
or text

© Yelcho Systems Consulting 2014. All rights reserved. / Page 6

Business Document

© Yelcho Systems Consulting 2014. All rights reserved. / Page 7

Universal Worklist

© Yelcho Systems Consulting 2014. All rights reserved. / Page 8

NW BPM Inbox

© Yelcho Systems Consulting 2014. All rights reserved. / Page 9

Notification Email

© Yelcho Systems Consulting 2014. All rights reserved. / Page 10

Fiori Wave 1
25 Apps

13 Workflow Apps

© Yelcho Systems Consulting 2014. All rights reserved. / Page 11

2-Cliks – A Different Perspective

© Yelcho Systems Consulting 2014. All rights reserved. / Page 12

Overview

F
© Yelcho Systems Consulting 2014. All rights reserved. / Page 13

Let’s see it in action

© Yelcho Systems Consulting 2014. All rights reserved. / Page 14

Any Email Client

© Yelcho Systems Consulting 2014. All rights reserved. / Page 15

Any Mobile Client

© Yelcho Systems Consulting 2014. All rights reserved. / Page 16

© Yelcho Systems Consulting 2014. All rights reserved. / Page 18

Security
Uses same encrypted channel as SAP Support and
Consulting – SAPRouter
Dedicated “system” account RFC user

© Yelcho Systems Consulting 2014. All rights reserved. / Page 19

Security
Each work item & decision for each agent is assigned a unique key

Inbound email processing checks



Key is valid



© Yelcho Systems Consulting 2014. All rights reserved. / Page 20

Receiver address is correct

Sender address is correct

Security
Special function group that contains proxy
function modules for Workflow API’s
Can replace any proxy function with your own
for email customization and other
enhancements such as…


Opt-in/out



Non-decision tasks



Extend beyond enterprise

Support for Substitutes

© Yelcho Systems Consulting 2014. All rights reserved. / Page 21

Role of Proxy Function Modules

© Yelcho Systems Consulting 2014. All rights reserved. / Page 23

Role of Proxy Function Modules

© Yelcho Systems Consulting 2014. All rights reserved. / Page 24

Error Handling/Reporting
Application Status
Email connectivity

Work Item Status
Work Item Logs
Resend Work Items

© Yelcho Systems Consulting 2014. All rights reserved. / Page 25

“To the cloud…”
Rapid deployment
Transaction based pricing
No lock-in, no contracts, no minimums
Less than 20c per workflow decision
No additional infrastructure required
Emails completely tailored for each organisation
You can have total control of email contents

No corporate data stored except key attributes
© Yelcho Systems Consulting 2014. All rights reserved. / Page 26

More Information
http://www.yelcho.com.au/2-cliks

Send email to…
info@2-cliks.com
samples@2-cliks.com

© Yelcho Systems Consulting 2014. All rights reserved. / Page 27

Thank you. Questions?

© Yelcho Systems Consulting 2014. All rights reserved. / Page 28

Thank you

@grahamrobbo
© Yelcho Systems Consulting 2014. All rights reserved. / Page 29

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3. Agenda Workflow Approval – what a mess! A different perspective Let’s see it in action How does it work? What about security? Questions © Yelcho Systems Consulting 2014. All rights reserved. / Page 3

19. Security Each work item & decision for each agent is assigned a unique key Inbound email processing checks   Key is valid  © Yelcho Systems Consulting 2014. All rights reserved. / Page 20 Receiver address is correct Sender address is correct

20. Security Special function group that contains proxy function modules for Workflow API’s Can replace any proxy function with your own for email customization and other enhancements such as…  Opt-in/out  Non-decision tasks  Extend beyond enterprise Support for Substitutes © Yelcho Systems Consulting 2014. All rights reserved. / Page 21

24. “To the cloud…” Rapid deployment Transaction based pricing No lock-in, no contracts, no minimums Less than 20c per workflow decision No additional infrastructure required Emails completely tailored for each organisation You can have total control of email contents No corporate data stored except key attributes © Yelcho Systems Consulting 2014. All rights reserved. / Page 26

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