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How to Take Your Content
Marketing Efforts from
Infancy to Maturity
GRANT TILUS | COLLEGIS EDUCATION
SMSS Las Vegas 2016 Join the Conversation: #SMSsummit
2
Who Is Grant Tilus?
Copyright Collegis Education, Inc. Proprietary and Confidential.
• Inbound Marketing Manager
• Content Marketing Director
• @GrantTilus
3
We’re All Creating Content
4
How’s Your Performance?
Copyright Collegis Education, Inc. Proprietary and Confidential.
5
Only 34% of marketers say they are effective.
• Content Marketing Institute, “2015 B2C Content Marketing Trends–North America”
6
Do You Want to Participate?
7
Or, Be a Champion?
8
Competition Is Fierce
9
bit.ly/1njy89J
10
bit.ly/1ny25Uq
11
nyti.ms/1S6cCmg
12
ti.me/1PxunnK
13
bzfd.it/1njyU6D
14
Doesn’t Happen Overnight
15
Copyright Collegis Education, Inc. Proprietary and Confidential.
It Takes Time to Mature
16
“The secret to getting ahead is getting started.”
Mark Twain
17
www.contentstrategyinc.com
18
Sitting Up
Copyright Collegis Education, Inc. Proprietary and Confidential.
Ad hoc
19
Crawling
Copyright Collegis Education, Inc. Proprietary and Confidential.
Rudimentary
20
Walking
Copyright Collegis Education, Inc. Proprietary and Confidential.
Organized &
Repeatable
21
Running
Copyright Collegis Education, Inc. Proprietary and Confidential.
Managed &
Sustainable
22
Parkour
Copyright Collegis Education, Inc. Proprietary and Confidential.
Optimized
23
Copyright Collegis Education, Inc. Proprietary and Confidential.
Case Study
24
Early Adopters of the Trend
25
Sitting Up
26
Sitting Up
 No content strategy
 No defined goals
 No uniform structure/standards
 No idea what the readers want
 Starting to create content
27
Sitting Up
28
Crawling
29
Crawling
 Content strategy outlined
 Quality assurance through peer reviews
 Some production structure in place
 Starting to learn about optimizing for the audience
 Not yet driving any real business value
30
Crawling
31
Walking
32
Walking
 Streamlined process for writing, editing and creative
requests
 Focused on answering target audience’s questions
 Committed to measurement and analytics
 Starting to drive real business value
 Leadership buy-in and support for investment
33
Walking
34
Walking
35
Running
36
Running
 Improved content differentiation
 Imagery
 Data
 Types of content
 Going back to retroactively fix missed opportunities
 Kick-start organic rankings with paid social promotions
 Buy-in from the entire organization
37
Running
38
Running
39
Parkour
40
Parkour
 Content strategy aligns with organizational strategy
 Actively engaged in larger content strategy projects
 Earning digital authority across the web for highly
competitive terms
 Attracting attention externally
 Promoting the brand purpose
41
Parkour
42
Parkour
43
Content Maturity Model
• Sitting Up
– Ad hoc
• Crawling
– Rudimentary
• Walking
– Organized & Repeatable
• Running
– Managed & Sustainable
• Parkour
– Optimized
44
4 Things You Need to
Reach Maturity
Copyright Collegis Education, Inc. Proprietary and Confidential.
45
1) Follow a Process
Copyright Collegis Education, Inc. Proprietary and Confidential.
46
Introducing: Trello
Copyright Collegis Education, Inc. Proprietary and Confidential.
bit.ly/Trello4Content
47
Create a Board
48
Identify Steps in the
Process
49
Place Content Ideas in
Cards
50
Input Article Information
51
Move Through the Process
52
Repeat
53
2) Be Self-Conscious
Copyright Collegis Education, Inc. Proprietary and Confidential.
54
Assess the Competition
55
Test Ideas to Find What
Works
56
Duplicate Past Success
57
Restore the Classics
58
Find New Ways to Stand
Out
59
Access Exclusive
Information
60
Do-It-Yourself Data
61
Utilize Expert Authority
62
3) Act Deliberately
Copyright Collegis Education, Inc. Proprietary and Confidential.
63
Content Marketing Baseball
76%
15%
1%
8%
Singles Doubles
Triples Home Runs
64
Singles Are Solid
65
Doubles & Triples at Scale
66
Home Runs Are Special
67
4) Focus on Your Purpose
Copyright Collegis Education, Inc. Proprietary and Confidential.
68
Common Content Metrics
Copyright Collegis Education, Inc. Proprietary and Confidential.
Website Traffic
Clicks
SEO Rankings
Time on Page
Comments
Subscriber Growth
Social Shares
69
Actual Business Metrics
Copyright Collegis Education, Inc. Proprietary and Confidential.
Website Traffic
Clicks
SEO rankings
Time on Page
Comments
Subscriber Growth
Social Shares
Customer Retention
Loyalty
Brand Awareness
Sales
Customer Evangelism
Lead Generation
Lead Nurturing Upselling
51% of marketers cited measuring content effectiveness as a challenge.
“Content Marketing Institute, “2015 B2C Content Marketing Trends–North America”
70
Get Comfortable with
Google Analytics
bit.ly/analytics-academy-smss
71
Drive Innovation
Copyright Collegis Education, Inc. Proprietary and Confidential.
Almost 50% More Downloads!
72
Recap
Copyright Collegis Education, Inc. Proprietary and Confidential.
• Follow a Process
– If you don’t have one, borrow one
• Be Self-Conscious
– Know what works, what doesn’t and what you need
• Act Deliberately
– You must choose, but choose wisely
• Focus on Your Purpose
– Can you prove the ROI?
73
“Start where you are.
Use what you have.
Do what you can.”
Arthur Ashe
THANK YOU
@GrantTilus
Grant.Tilus@CollegisEducation.com
Collegis Education
CollegisEducation.com
SMSS Las Vegas 2016 Join the Conversation: #SMSsummit

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How to Take Your Content Marketing Efforts from Infancy to Maturity

Notas del editor

  1. Slide: “Hey everyone, come and see how good I look.” Imager: Self portrait
  2. We all know that content is king and were all using it…but
  3. How Would You Rate Your Performance?
  4. How Would Rate Your Content? How are you measuring effectiveness?
  5. What championship content looks like…
  6. The flood of content marketing has raised the bar for getting found and shared.
  7. Some of our content fails.
  8. After you plant the seed, it likes to time develop and mature.
  9. It’s important to understand how you can mature to drive the creation of better content.
  10. It’s Ad hoc, lack structure or standardized process for content development.
  11. Some structure and processes in place. Beginning to manage for quality through editing but quality usually takes a backseat to deadlines.
  12. Committed to a uniform process and standards with a vision for your content.
  13. Commitment to planning, quality assurance, hiring, training and budget even if leaders change. Better storytelling, design and ROI.
  14. The team acknowledges, embraces, and fosters content measurements and analytics. Drives content innovation. And takes risks. Content strategy is closely aligned to the corporation’s business strategy. Actively involved in promoting the benefits of quality content throughout the organization.
  15. How we went from Sitting to Parkour for a client in the higher education space.
  16. Early adopters when the bar for content was lower than it is today.
  17. Sitting Up: Writing blogs with no clear direction
  18. Pinterest = >300 total visits in 4 years. Not optimized for long-term success. Choose pricing = 500 total visits IN 4 YEARS!
  19. Crawling: Starting to make some moves in the right direction.
  20. Finance > 300 visits in 3 years Accounting > 500 visits in 3 years
  21. Walking: Starting to gain some momentum.
  22. Business degree = 1,000 visitors in 3 years. Earned 4 total conversions. (Assisted or direct conversions)
  23. HR Salaries < 8,000 visitors in 3 years. Earned 2 total conversions.
  24. Running: Confident in our abilities.
  25. 10 Facts > 20,000 visits with 1,000+ assisted and direct conversions
  26. Career Guides > Created one, proved the model and then create 5 more for each product area. 2000+ downloads each year. Roughly 5-10% of which end up inquiring.
  27. Parkour: Let’s doing something crazy.
  28. What Career Should I Choose > 150,000+ visits in 2 years. 33 assisted and direct conversions.
  29. Self Learning > 2,700 visits in the past year. 14 Assisted and Direct conversion. While also driving awareness for a major initiative.
  30. Process is critical for sticking to develop consistency that will allow you to build upon and continue to level up your content marketing efforts.
  31. Trello is a collaboration tool that organizes your projects into boards. In one glance it tells you what's being worked on, who's working on what, and where something is in a process. It provides structure It makes planning and production process simple. It helps you stay organized
  32. These are all key questions to answer during the planning stage.
  33. Trello Makes the Content Production Process Efficient
  34. Repeat the process. Find areas to optimize it and adjust accordingly.
  35. Being aware of what works, testing new ideas (creating something unique and different from what is already out there) and understanding how to repeat success. Def: intensely aware of oneself
  36. Review the opportunity in the keyword, assess the competitive metrics, review the competitions content, creating something better.
  37. Testing new content concepts. Some work, some don’t. Finance vs. Accounting > 160,000 visits in 3 years with 87 assisted or direct inquiries
  38. Proven success in the type of content. Now spread the idea across topics.
  39. Finance vs. Accounting > 160,000 visits in 3 years with 87 assisted or direct inquiries
  40. Robert Half is free data, same with BLS, Census, etc.
  41. Burning Glass is a paid tool that only certain organization are utilizing. Besides us I’ve only seen it being used by the NYTimes
  42. Google Consumer Survey and HARO
  43. Know when you’re not the expert and get someone with authority.
  44. We need to act deliberately because resources are limited. The most limited resource is TIME.
  45. It’s about making deliberate choices in your content production planning. Everyone wants to hit homeruns but it takes time to evolve.
  46. Content that is easiest to produce on a consistent basis. Typically less competitive but are critical pieces of content for your audience. A great place for test new ideas for different content types and subjects.
  47. Build tools to scale the creation of this type of content. We can now use the templates to develop as many different types of maps or quizzes that we want.
  48. Special projects that require lots of planning, buy-in and investment. Received over 1,000,000 views in 2 years and hundreds of assisted and direct conversions. Be deliberate helps you make important production decisions to continue to drive improvements.
  49. Remember the bigger picture of what your trying to accomplish.
  50. What Are You Measuring? How often are you setting goals and measuring against them? The only way to track progress is through measurement. It’s important to use KPIs to toward your actual business goals.
  51. Leaders are focus on the business goals. Business goals = real value to the business. Learn how your content provide real business value and you’ll be better able to show leadership the ROI so you can get more resources.
  52. Don’t rely on others to track your progress. Track yourself, drive value and prove it.
  53. The big picture goal of the blog is to generate leads. We tested adding the CTA box in the content stream on blog articles in stead of just on the right hand bar and it increased our eBook downloads by almost 50%! Nice ROI.
  54. It doesn’t matter where you are now in terms of content marketing maturity. If you have a good process, remain conscious of what your doing, act deliberately and focus on your purpose you’ll mature and get better results.
  55. Don’t be ashamed of where your coming from or where you are now. We’re All in Different Places from different places. It’s about where you want to be.