KaseSync: Revolutionizing Support Experiences With Community-CRM Integration

Grazitti Interactive
Grazitti InteractiveGrazitti Interactive
Unleashing the Power of Connections With
KaseSync: Community and CRM Connector
KaseSync is a revolutionary case connector that seamlessly integrates online
community and CRM platforms. Experience a frictionless bi-directional flow
of data, empowering swift case escalation and resolution. Elevate customer
experience with prompt service delivery, ensuring unparalleled satisfaction
and efficiency.
What is KaseSync
Copyright © 2023 Grazitti Interactive. The Information on the deck is proprietary to Grazitti Interactive.
Any reproduction or distribution of the content without the company's consent is prohibited and may cause legal action.
Exploring Integration Possibilities:
Compatible Platforms for KaseSync
Community Platform CRM Platform
Copyright © 2023 Grazitti Interactive. The Information on the deck is proprietary to Grazitti Interactive.
Any reproduction or distribution of the content without the company's consent is prohibited and may cause legal action.
The Pitfalls of Operating Community
and CRM in Silos
Community
Abandonment
Increased Support
Costs
High Volume of
Repeated Queries
Lack of integration can cause
community abandonment due to
customers who’re unable to find
relevant information swiftly.
Customers may choose alternative
channels without seamless CRM data
access or give up on the community,
resulting in lost engagement and
business opportunities.
As your business scales,
accommodating a growing customer
base on your CRM becomes crucial.
However, many CRM platforms
necessitate the purchase of additional
user licenses as your customer count
increases. Consequently, this can
significantly inflate your support
expenses over time.
Businesses may face a large volume of
repeated queries as customer
information and previous interactions
are not readily available, leading to
customer frustration and increased
workload for support teams.
Copyright © 2023 Grazitti Interactive. The Information on the deck is proprietary to Grazitti Interactive.
Any reproduction or distribution of the content without the company's consent is prohibited and may cause legal action.
Connect and Conquer : Amp Up Your
Productivity with KaseSync
Transparent Customer Journey
Mapping
Automatic Post-to-Case Escalation
Federated Search for Improved Case
Deflection
Intuitive Administrative Control
Bi-Directional Knowledge Base Syncing
Seamless Partner Support to
Elevate Customer Experience
360-Degree View for Efficient Case
Management
Efficient CCed Case Management
Copyright © 2023 Grazitti Interactive. The Information on the deck is proprietary to Grazitti Interactive.
Any reproduction or distribution of the content without the company's consent is prohibited and may cause legal action.
Mapping the KaseSync Workflow : From Data
Silos to Seamless Integration
Copyright © 2023 Grazitti Interactive. The Information on the deck is proprietary to Grazitti Interactive.
Any reproduction or distribution of the content without the company's consent is prohibited and may cause legal action.
Let’s Discuss
Your Business Needs
Website
https://www.kasesync.
com/
Email
info@kasesync.com
Phone No.
+1-650-585-6640
Copyright © 2023 Grazitti Interactive. The Information on the deck is proprietary to Grazitti Interactive.
Any reproduction or distribution of the content without the company's consent is prohibited and may cause legal action.
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KaseSync: Revolutionizing Support Experiences With Community-CRM Integration

  • 1. Unleashing the Power of Connections With KaseSync: Community and CRM Connector
  • 2. KaseSync is a revolutionary case connector that seamlessly integrates online community and CRM platforms. Experience a frictionless bi-directional flow of data, empowering swift case escalation and resolution. Elevate customer experience with prompt service delivery, ensuring unparalleled satisfaction and efficiency. What is KaseSync Copyright © 2023 Grazitti Interactive. The Information on the deck is proprietary to Grazitti Interactive. Any reproduction or distribution of the content without the company's consent is prohibited and may cause legal action.
  • 3. Exploring Integration Possibilities: Compatible Platforms for KaseSync Community Platform CRM Platform Copyright © 2023 Grazitti Interactive. The Information on the deck is proprietary to Grazitti Interactive. Any reproduction or distribution of the content without the company's consent is prohibited and may cause legal action.
  • 4. The Pitfalls of Operating Community and CRM in Silos Community Abandonment Increased Support Costs High Volume of Repeated Queries Lack of integration can cause community abandonment due to customers who’re unable to find relevant information swiftly. Customers may choose alternative channels without seamless CRM data access or give up on the community, resulting in lost engagement and business opportunities. As your business scales, accommodating a growing customer base on your CRM becomes crucial. However, many CRM platforms necessitate the purchase of additional user licenses as your customer count increases. Consequently, this can significantly inflate your support expenses over time. Businesses may face a large volume of repeated queries as customer information and previous interactions are not readily available, leading to customer frustration and increased workload for support teams. Copyright © 2023 Grazitti Interactive. The Information on the deck is proprietary to Grazitti Interactive. Any reproduction or distribution of the content without the company's consent is prohibited and may cause legal action.
  • 5. Connect and Conquer : Amp Up Your Productivity with KaseSync Transparent Customer Journey Mapping Automatic Post-to-Case Escalation Federated Search for Improved Case Deflection Intuitive Administrative Control Bi-Directional Knowledge Base Syncing Seamless Partner Support to Elevate Customer Experience 360-Degree View for Efficient Case Management Efficient CCed Case Management Copyright © 2023 Grazitti Interactive. The Information on the deck is proprietary to Grazitti Interactive. Any reproduction or distribution of the content without the company's consent is prohibited and may cause legal action.
  • 6. Mapping the KaseSync Workflow : From Data Silos to Seamless Integration Copyright © 2023 Grazitti Interactive. The Information on the deck is proprietary to Grazitti Interactive. Any reproduction or distribution of the content without the company's consent is prohibited and may cause legal action.
  • 7. Let’s Discuss Your Business Needs Website https://www.kasesync. com/ Email info@kasesync.com Phone No. +1-650-585-6640 Copyright © 2023 Grazitti Interactive. The Information on the deck is proprietary to Grazitti Interactive. Any reproduction or distribution of the content without the company's consent is prohibited and may cause legal action.

Notas del editor

  1. Community Platform CRM platform
  2. Last screen design