The document summarizes the key leadership beliefs of a presenter. It discusses leading with passion, having a positive attitude, empowering others, continual self-improvement, effective communication, and leading from the heart. The presenter believes leading from the heart is the most important principle and that getting to the heart of the team, projects, and clients is what leads to success.

1. YPN Leadership Presentation
August 8, 2012
Attributes/qualities that the participants have seen in
leaders that they admire?
(From the flipchart)
Fierce courage
Charismatic
Patient
Encouraging
Fearless
Inspirational
Motivational
Fun, Smiles daily
Personable
Honest
Captivating
Initiative
Determined
Confidence
Good Sense of Humor

2. KEY LEADERSHP BELIEFS
A couple of guiding principals that I follow:
• Lead to where is not the norm (shaped by the
following quote – “If you always do what you’ve
always done, you’ll always be what you’ve always
been and always get what you’ve always gotten.”)
• Do not forget The Shadow of the leader
• Take what you learn and make it your own
• Make a difference in people’s lives
• Make someone’s day
• Dare to Dream
• Believe you can
• Gain respect of team and their trust

3. What are some of the KEY LEADERSHP BELIEFS that I
have used that have guided me on my journey?
Passion
• Lead by design, it doesn’t happen by accident
• Passion is visible – it shows!
• Believe - You have to believe - Quote of Anatole
France – “To accomplish great things we must not
only act but also dream, not only plan , but also
believe”
• Example of believe
• Don’t be afraid to dig in. People like to see leaders
be there!
• 10 Passion Principles Handout
Attitude
• Positive (half full versus half empty) (Have you
ever been positive and watched what happens? –
Find the good)
• Contagious (“Attitude” by Charles Swindall-
handout)
• Use emotions positively – practice “Patience is my
virtue”
• Be genuine
• Take what you do seriously but yourself lightly
• Can Do
• Roll with the punches
• Celebrate successes – no matter how small!!
• Not everyone will buy in – you must deal with them

4. Shadow of the Leader
Effective leaders shape the culture through a powerful
combination of messages matched by action. Through our
actions, attitudes and messages we cast a shadow that
influences everyone around us at work, home and in the
community.
• Empower others
• Have accountability
• Direct, Guide – make it their decision
• Convince people that you see them as winners or
potential winners
• Get your team members to do more than they believe
they are capable of
• Give Credit where credit is due
• Don’t overpromise and under deliver!
• Don’t be afraid to show emotions (tears, smiles, etc)
• You can show disappointment to your team - not
everything will always go right.
• As your team grows in the trust of you and their
respect for you increases they will not want to
disappointment
• Not everyone will relate well to your leadership style.
You need to understand your style and use your
strengths to relate to other styles (Meyers Briggs and
others help define yours and can define the teams you
are on)

5. • Get to know your team – know what motivates them –
this will be a help with generational differences too
• Show them that you want to help
Show them that you can help
Show them that you will help
• Acknowledge when things go well or not
• “Be Here Now”
Lead from the Heart
• Appreciate
• Thank you
• Congratulate
• Celebrate successes, no matter how small
• Open up yourself to others – make yourself vulnerable
– it helps to create synergy versus self indulgence
• The LITTLE THINGS you do, DO MATTER
• Motivation – get to know your team , make sure they
know where they are going, make sure goals are
clearly defined
• Share the confidence you have in your team members
• You are NOT always right , apologize for your
mistakes!

6. Mentors
• They make a HUGE difference in your life
• Have your own network of trusted advisors – your
support network (previous partners, previous
managers, close friends, sisters, brothers, parents etc)
• Observe, listen, question, ask for feedback.
• Review your gaps as you know them and seek
feedback and help on how to close them, ask your
mentors what they see your gaps as too
• Make them life long
• Add new ones along the way
Communication
• listen
• focus
• understand
• Your interactions need to be two way streets
• Encourage
• Share information
• Provide your team with Goals, expectations,
motivation, purpose, benefit - People perform
if they know where they need to go
• Make sure that they are hearing what you want
them to hear.
• Communicate upward and sideways in your
organization and to your team

7. Continual self improvement
• Know where you are in your leadership skills and
know your gaps and find resources to help you close
your gaps
• Open yourself up to feedback. When I have taken on
a new leadership role whether it is a project or a new
team I always indicate that I appreciate constructive
feedback and criticism and I welcome it - I always
ask during my routine meetings with each team
member if there is anything that I can do differently or
if there is anything they need help with
• Learn from leaders that you have admired and take
what you can and make it your own. One of my keys
was to take situations that I lived and take what I felt
was effective and leave the rest behind.
• Don’t be afraid to ask for ideas, support, help
• Be a Student
• It is a balancing act – it will not always be straight
forward but you can figure out how to stay upright!!
• Seminars, speakers, books

8. Artichoke analogy –
If you peel away the outer layers you will get to the “heart”
of the artichoke. It is the best part of the artichoke but it
takes work to peel through those layers to get to the heart!!
I believe that “The Heart is the key” –
When I look at all of the beliefs that I lead from - Leading
from the Heart is the key for me. Getting at the Heart of a
project, a team member, a direct report, client or prospect is
the difference for me between success and constant
challenges. It takes work but when you get there it is worth
the effort.