2. How should you measure engagement?
• In October 2011, Avinash
Kaushik said the best social
media metrics included:
• Applause rate.
• Conversation rate.
• Amplification rate.
• In June 2017, he used these
metrics and said, “Kill all the
organic social media activity
by your company.”
Source: Avinash Kaushik, Occam’s Razor, “Stop All Social Media Activity (Organic) | Solve For A Profitable Reality,” June 7, 2017
3. Applause rate
• Applause rate indicates how
many likes each of your posts
has received on average.
• e.g. Applause rate = 75 means
each of your posts has an
average of 75 Likes.
• Do users think the content we
have posted is interesting, even
if they won’t bless it with their
stamp of approval and forward
it on?
Source: Avinash Kaushik, Occam’s Razor, “Best Social Media Metrics: Conversation, Amplification, Applause, Economic Value,” Oct. 10, 2011
4. Conversation rate
• Conversation rate indicates
how many comments/replies
each of your posts has
received on average.
• e.g. Conversation rate = 1
means each of your posts has
an average of 1 comment.
• Is what we are saying
interesting enough to spark the
most social of all things: a
conversation?
Source: Avinash Kaushik, Occam’s Razor, “Best Social Media Metrics: Conversation, Amplification, Applause, Economic Value,” Oct. 10, 2011
5. Amplification rate
• Amplification rate indicates
how many times on average
each of your posts was shared
or retweeted.
• e.g. Amplification rate = 25
means each of your posts was
shared 25 times on average.
• Is what we are saying so
incredible and of value that
people will stamp their name
on it and forward it to everyone
they know?
Source: Avinash Kaushik, Occam’s Razor, “Best Social Media Metrics: Conversation, Amplification, Applause, Economic Value,” Oct. 10, 2011
6. TrueSocialMetrics was inspired by Avinash
• Tracking your conversation,
amplification, and applause
rates will help you to measure
the real active engagement of
users with social media posts.
• True Social Metrics tracks your
blog as well as your Facebook,
YouTube, Twitter, Instagram,
Pinterest, LinkedIn, Tumblr,
Vimeo, SlideShare, and Google+
accounts in one tool.
Source: True Social Metrics Features
7. TrueSocialMetrics has competitive analytics
• Surprisingly, no login
credentials are required to
connect your competitors’
social media pages.
• You can compare your results
against your competitors.
• You can analyze their posting
strategy, social media
campaigns, followers, and
learn their best practices.
Source: True Social Metrics
8. TrueSocialMetrics has influencer analytics
• You can identify the most
powerful social influencers for
your business and the most
engaged users who can
become your brand advocates.
• You can analyze which topics
and types of content are the
most effective for engaging
your influencers – and
measure their engagement.
Source: True Social Metrics
9. Quiz: Assess applause, conversation, and
amplification rates as the “best social media
metrics” for measuring the real active
engagement of influencers with your content.