1. Date: August 30, 2010
Highlights of CG Meditrans Medical Transcription Service
• CG Meditrans is in the MT business since year 2001
• We do have spare capacity of 5000 lines to start with
• Currently, our present customers do not require night shift service; if requirement
opens we can start immediately.
• Our team is capable of uploading all work directly to the client right from day #1.
• We are ready to work 24 x 7 including Saturdays, Sundays, general holidays, etc.,
including night shifts; presently we are working six days a week.
• UTM Firewall Device for Internet Security
• Biometric Access to Production floor
• CCTV surveillance cameras
• Secure Linux Server to Store Encrypted PHI
• Secure network
• No storage of PHI on workstations
• Storage of PHI at server only in encryption format
• Internet connectivity from two reliable ISPs
• An uninterrupted Power Supply and a backup power generator
• Toll-Free Phone-In dictation System
• A web-based storage system with auto encryption facility
• Privacy, security, and confidentiality awareness training to our entire workforce
B-22, Corporate House, Opp: Pakwan-II, Judges Bunglow Road, Ahmedabad - 380054, Gujarat State, India, e-mail:
mail@cgmeditrans.com, Telephone: +91-79 40032196, Fax: +1 717 754 2888

2. • All persons, administrators and transcriptionists, who have access to any sensitive
information, patient records, or voice files, etc., have signed confidentiality
agreements
• All our employees have signed a confidentiality and nondisclosure agreement
with company
• Regular back-up is taken and stored in a safe location outside the company
premises and retained for 6 months
• Well designed interiors with excellent ambience
B-22, Corporate House, Opp: Pakwan-II, Judges Bunglow Road, Ahmedabad - 380054, Gujarat State, India, e-mail:
mail@cgmeditrans.com, Telephone: +91-79 40032196, Fax: +1 717 754 2888

3. Company Profile
HIPAA Compliant Medical Transcription Service
About Us –CG Meditrans
a Medical Transcription Company
CG Meditrans is a healthcare BPO service provider, established in 2001, that offers
Medical Transcription services to Medical Transcription Companies and Clinics from
US. We help our client’s to focus on their core business and improve their business
performance & profitability by providing strategic services at economical rates.
We have over eight years experience as a Medical Transcription Service Provider to
Medical Transcription Companies. Our team always delivers 100% commitment with
each project.
The company has excellent human resources that include trained medical transcribers,
proof readers and editors; an accuracy level of 99% is the accepted standard which every
employee of the company is made aware of.
We will be happy to answer your questions.
a HIPAA Compliant Company
The company’s data interchange is through a 128 bit SSL Certified platform that ensures
the encryption of data during transmission.
We use 128-bit auto encryption; all files stored by CG Meditrans’ website are encrypted.
Protected servers at CG Meditrans store only encrypted files.
The privacy and confidentiality of medical records is strictly observed through UTM
device, physical access to the facility is only through biometric access to our facility, and
unique user authentication at desktop and anti-virus tools are frequently updated.
Our Medical Transcriptions Service is a HIPAA compliant.
Customer Base:
Our customers include clinics, physician practices and medical transcription companies
of all specialties and sizes
Web-based Platform: A secure web-based access of reports with 128-bit SSL Certified
platform, and all the files automatically encrypted for full HIPAA compliance.
Fast Turn-around: Our customer wants quicker delivery of finished transcripts. Our
standard TAT ensures receipt of transcripts within 24 hours from the time of recordings
submissions.
B-22, Corporate House, Opp: Pakwan-II, Judges Bunglow Road, Ahmedabad - 380054, Gujarat State, India, e-mail:
mail@cgmeditrans.com, Telephone: +91-79 40032196, Fax: +1 717 754 2888

4. Our Infrastructure:
• Toll-Free Phone-In dictation System
• A web-based storage system with auto encryption facility
• UTM Firewall Device for Internet Security
• Biometric Access to Production floor
• CCTV surveillance cameras
• Secure Linux Server to Store Encrypted PHI
• No storage of PHI on workstations
• Internet connectivity from two reliable ISPs
• An uninterrupted Power Supply and a backup power generator
• Well designed interiors with excellent ambience
Our Mission Statement: Our Mission is to provide the medical transcription services to
clients to focus on their core business processes and in-turn increase their profitability by
providing them with cost effective, reliable, fast, and accurate alternative means of
delivering non-core but essential service.
We also strive for the organizational as well as the employee’s growth.
B-22, Corporate House, Opp: Pakwan-II, Judges Bunglow Road, Ahmedabad - 380054, Gujarat State, India, e-mail:
mail@cgmeditrans.com, Telephone: +91-79 40032196, Fax: +1 717 754 2888

5. Security Policy:
The security system that we are following right now is that we have disabled floppy &
CD drives, USB drive in the computers of staff. Internet access to the computers is
restricted, they don’t have any right to upload or download the files.
Besides these we have installed Threat Management Device to monitor online activity of
internet user, which let us know that who is doing what all the time on internet. In crux,
no staff person can copy the files on floppy, on CD, on USB drive, or upload on Internet
from our premise.
Also, no chatting software like YAHOO, MSN, ICQ is installed on system to leak on the
information by any other way.
__________________________________
Goverdhan Makani
CEO
Date: 14th, July, 2010 rev002
B-22, Corporate House, Opp: Pakwan-II, Judges Bunglow Road, Ahmedabad - 380054, Gujarat State, India, e-mail:
mail@cgmeditrans.com, Telephone: +91-79 40032196, Fax: +1 717 754 2888

6. Medical Transcription Services –CG Meditrans
CG Meditrans prides itself not only on the experience and professionalism of our
transcription staff, but on being able to meet the needs of medical professionals no matter
what your situation is.
Whether you need transcription for-
• An outpatient single physician practice.
• A multi-physician clinic.
• A network of physician clinics.
• We also work for Medical Transcription Companies
1. For Medical Transcription Companies
A web-based storage system for your clients' digitally recorded dictations and
ready transcripts that can be accessed from any computer—no additional software
required.
A secure web-based access of reports with 128-bit SSL technology for full
HIPAA compliance.
No charges for a web-based storage system.
2. For Single Physician Practices
Physicians have complete flexibility for dictation.
Via phone, toll free dictation.
Digital voice recorder, you can upload dictations at a web-based storage system
and ready transcripts that can be accessed from any computer—no additional
software required.
Secure web-based access of reports with 128-bit SSL technology for full HIPAA
compliance.
No charges for a web-based storage system.
No charges for arrangement of toll-free number.
No charges for access toll-free number.
3. For multi-physician Clinics
Physicians have complete flexibility for dictation.
Via phone, toll free dictation.
Digital voice recorder, you can upload dictations at a web-based storage system
and ready transcripts that can be accessed from any computer—no additional
software required.
Secure web-based access of reports with 128-bit SSL technology for full HIPAA
compliance.
B-22, Corporate House, Opp: Pakwan-II, Judges Bunglow Road, Ahmedabad - 380054, Gujarat State, India, e-mail:
mail@cgmeditrans.com, Telephone: +91-79 40032196, Fax: +1 717 754 2888

7. No charges for a web-based storage system.
No charges for arrangement of toll-free number.
No charges for access toll-free number
Benefits: How you or your customers will be benefited using our service?
Some of the benefits of medical transcription outsourcing to CG Meditrans are:
• Cost effective: lower per line rate, direct labor costs, costs in HR, administrative
and training areas, annual maintenance costs for maintenance of digital and
transcription equipment
• Leverage Time Zone Differentials of Off shoring Locations
• Reduced Infrastructure Investment
• Reduced HR Responsibility in Hiring, Training and Administration
• Overcome High Attrition Rates in the US Transcription Industry
• Manage Seasonal Fluctuations in Staffing as well as work flow
Methods (Dictation Systems):
Our customers can dictate using many methods such as Toll-Free Phone-In System,
Handheld Digital Recorder, PDA devices (Compaq CE, Palm, or other) or PC
applications, which record in a readable PC format.
1. Toll-Free Call-In System:
This is the quickest and easiest way to start with. Our Medical
Transcription Services provide a Toll Free number, keypad instructions,
and User ID for accessing our system, which is accessible using a touch-
tone telephone from anywhere in USA. The recorded dictations get
encrypted for ensuring a high level of security. Our Dictation System is
fully automated and available to all our customers 24x7 enabling them to
record their dictations at any time of their convenience. It also supports
real time dictation features like pause, rewind, forward, play, save to
continue later, etc, which makes dictating easy and enjoyable.
2. Handheld Digital Recorders, PDA devices:
If you favor the mobility of a handheld recorder, we are compatible with
and accept audio files from most of the popular devices in the market. We
B-22, Corporate House, Opp: Pakwan-II, Judges Bunglow Road, Ahmedabad - 380054, Gujarat State, India, e-mail:
mail@cgmeditrans.com, Telephone: +91-79 40032196, Fax: +1 717 754 2888

8. recommend UHER DH-10 or Olympus devices. You can dictate using
your digital recorder, at any place and at any time. Transfer all your
dictations from the Recorder to your computer. Then transfer (upload) the
audio files to our Web Server (Encrypted data) using your account
(username and password).
3. PC Applications:
You can also use PC applications for recording your dictations directly on
to your computer and then transfer (upload) the audio files to our Web
Server using your account (username and password).
Our Specialties
• Allergy Medicine • Nephrology • Prosthodontics
• Anesthesiology • Neurology • Physical Medicine and
• Behavioral Medicine • Neurosurgery Rehab
• Cardiology • Nuclear Medicine • Physical Therapy
• Chiropractic • Nursing • Plastic Surgery
• Critical Care • Obstetrics & • Podiatry
• Dentistry Gynecology • Psychiatry
• Dermatology • Obstetrics • Pulmonary
• Emergency Room • Occupational • Radiation Oncology
• Endocrinology Medicine • Radiology
• Family Practice • Occupational • Rehab Medicine
• Gastroenterology Therapy • Rheumatology
• General Surgery • Oncology • Sleep Medicine
• Geriatrics • Ophthalmology • Sports Medicine
• Hematology • Oral & Maxillofacial • Surgery
• Immunology Surgery • Thoracic and
• Infectious Disease • Orthodontics Cardiovascular Surgery
• Internal Medicine • Orthopedics • Toxicology
• Legal/Medical • Osteopath
B-22, Corporate House, Opp: Pakwan-II, Judges Bunglow Road, Ahmedabad - 380054, Gujarat State, India, e-mail:
mail@cgmeditrans.com, Telephone: +91-79 40032196, Fax: +1 717 754 2888

9. Consultation • Otolaryngology • Urology
• Medical Review • Pain Management
• Vascular
• Pathology
• Microbiology
• Pediatrics
• Periodontics
TAT
Medical Transcription turnaround time
Standard TAT: Our customer wants quicker delivery of finished transcripts our
standard TAT ensures receipt of transcripts within 24 hours from the time of
recordings submissions.
Security –CG Meditrans
Confidentiality & Security
HIPAA Compliant Medical Transcription Service
CG Meditrans is committed to maintain the confidentiality of the medical records (PHI).
The staff at CG Meditrans are bound by confidential and non - disclosure agreements.
Employees / Vendor Non disclosure and confidentiality agreements
HIPAA compliant procedures are in place
Biometric access at entry for physical security
UTM Firewall device for Internet Security
Transmission security and storage of PHI achieved through 128-bit data encryption
No PHI storage at work stations
Role based access control; all users have unique user names and passwords.
HIPAA Compliance
It shall be the policy of CG Meditrans to protect and safeguard "protected health
information" (PHI) created, acquired and maintained on or behalf of CG Meditrans
operations. We are committed to practices and procedures that are consistent with the
standards mandated by the Health Insurance Portability and Accountability Act of 1996
("HIPAA"), which will assist our clients in complying with the regulatory requirements
imposed upon them by HIPAA
B-22, Corporate House, Opp: Pakwan-II, Judges Bunglow Road, Ahmedabad - 380054, Gujarat State, India, e-mail:
mail@cgmeditrans.com, Telephone: +91-79 40032196, Fax: +1 717 754 2888

10. Contact us –CG Meditrans
If you want to know more about our company and services, feel free to contact us.
CG Meditrans
B-22, Corporate House
Opp: Pakwan-II, Judges Bunglow Road
Ahmedabad - 380054, Gujarat State, India
E-mail: mail@cgmeditrans.com
Telephone: +91-79 40032196
B-22, Corporate House, Opp: Pakwan-II, Judges Bunglow Road, Ahmedabad - 380054, Gujarat State, India, e-mail:
mail@cgmeditrans.com, Telephone: +91-79 40032196, Fax: +1 717 754 2888