SlideShare una empresa de Scribd logo
1 de 10
© This document contains confidential and proprietary information of GSS America. It is furnished for evaluation purposes only. Except with the express prior written permission of  GSS America, this document and the information contained herein may not be published, disclosed, or used for any other purpose. | www.gssamerica.com Workplace Services
GSS America’s Workplace service & Solutions would deliver high performance through a more reliable, less expensive and more secure end-user computing environment GSS Workplace services Overview & Landscape Wintel server migration & management Desktop Virtualization Desktop  Management Messaging &  Collaboration 2 ,[object Object]
24 x 7 Dedicated as well Shared Desk @ Customer Requirements GSS IT  Help Desk Services Application & Infrastructure Environment Change support E-mail Voice (1800-xxx) Chat Agent End User Onsite Support Servers/ Desktops/Applications Infrastructure and Application Support (Vendor/OEM) (l-4) Categorization Resolution Logging Helpdesk (L-1) Escalation Technical Support (L-2) Practitioners Support (L-3) CDBM Call log DB Knowledge Shop Reports/Graphs Discovery/Assets Alerts/Notifications Staging 3 Service Descriptions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],COST REDUCTION High End User Experience
Service Descriptions 24 X 7 support Model GSS Desktop Management Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],4
Service Descriptions  ,[object Object],[object Object],[object Object],[object Object],[object Object],Technology Platforms ,[object Object],[object Object],GSS Desktop Migration Services 5 Windows XP Windows Vista Office 2007 Office 2003 Automated Migration with  ZERO   data loss
Service Description ,[object Object],[object Object],[object Object],[object Object],[object Object],Technology Platforms ,[object Object],[object Object],[object Object],GSS Wintel Remote Server Management & Migration Services 6 Offshore – Onsite Hybrid Model Microsoft Best Practices Tool Based Approach
Service Descriptions ,[object Object],[object Object],[object Object],[object Object],[object Object],Technology Platforms ,[object Object],[object Object],[object Object],GSS Messaging & Collaboration Services 7
Service Description ,[object Object],[object Object],[object Object],[object Object],GSS Application Packaging & Distribution Services Technology Platforms ,[object Object],[object Object],[object Object],8
Q & A 9
© This document contains confidential and proprietary information of GSS America. It is furnished for evaluation purposes only. Except with the express prior written permission of  GSS America, this document and the information contained herein may not be published, disclosed, or used for any other purpose. | www.gssamerica.com Thank You 10

Más contenido relacionado

Más de Gss America

Gssa datacenter solutions
Gssa datacenter solutionsGssa datacenter solutions
Gssa datacenter solutionsGss America
 
Managed desktop services
Managed desktop servicesManaged desktop services
Managed desktop servicesGss America
 
Gssa datacenter solutions
Gssa datacenter solutionsGssa datacenter solutions
Gssa datacenter solutionsGss America
 
Helpdesk services
Helpdesk servicesHelpdesk services
Helpdesk servicesGss America
 
Managed it services
Managed it servicesManaged it services
Managed it servicesGss America
 
Network security offering
Network  security offeringNetwork  security offering
Network security offeringGss America
 
Application Management Services
Application Management ServicesApplication Management Services
Application Management ServicesGss America
 
Managed Desktop Services
Managed Desktop ServicesManaged Desktop Services
Managed Desktop ServicesGss America
 
Managed It Services
Managed It ServicesManaged It Services
Managed It ServicesGss America
 
Helpdesk Services
Helpdesk ServicesHelpdesk Services
Helpdesk ServicesGss America
 
Network Security Offering by GSS America
Network  Security Offering by GSS AmericaNetwork  Security Offering by GSS America
Network Security Offering by GSS AmericaGss America
 
Application Management Service Offerings
Application Management Service OfferingsApplication Management Service Offerings
Application Management Service OfferingsGss America
 

Más de Gss America (12)

Gssa datacenter solutions
Gssa datacenter solutionsGssa datacenter solutions
Gssa datacenter solutions
 
Managed desktop services
Managed desktop servicesManaged desktop services
Managed desktop services
 
Gssa datacenter solutions
Gssa datacenter solutionsGssa datacenter solutions
Gssa datacenter solutions
 
Helpdesk services
Helpdesk servicesHelpdesk services
Helpdesk services
 
Managed it services
Managed it servicesManaged it services
Managed it services
 
Network security offering
Network  security offeringNetwork  security offering
Network security offering
 
Application Management Services
Application Management ServicesApplication Management Services
Application Management Services
 
Managed Desktop Services
Managed Desktop ServicesManaged Desktop Services
Managed Desktop Services
 
Managed It Services
Managed It ServicesManaged It Services
Managed It Services
 
Helpdesk Services
Helpdesk ServicesHelpdesk Services
Helpdesk Services
 
Network Security Offering by GSS America
Network  Security Offering by GSS AmericaNetwork  Security Offering by GSS America
Network Security Offering by GSS America
 
Application Management Service Offerings
Application Management Service OfferingsApplication Management Service Offerings
Application Management Service Offerings
 

Último

TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law DevelopmentsTrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law DevelopmentsTrustArc
 
Slack Application Development 101 Slides
Slack Application Development 101 SlidesSlack Application Development 101 Slides
Slack Application Development 101 Slidespraypatel2
 
Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024The Digital Insurer
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationSafe Software
 
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptxFactors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptxKatpro Technologies
 
Salesforce Community Group Quito, Salesforce 101
Salesforce Community Group Quito, Salesforce 101Salesforce Community Group Quito, Salesforce 101
Salesforce Community Group Quito, Salesforce 101Paola De la Torre
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Scriptwesley chun
 
Developing An App To Navigate The Roads of Brazil
Developing An App To Navigate The Roads of BrazilDeveloping An App To Navigate The Roads of Brazil
Developing An App To Navigate The Roads of BrazilV3cube
 
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsEnterprise Knowledge
 
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEarley Information Science
 
Presentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreterPresentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreternaman860154
 
[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdfhans926745
 
🐬 The future of MySQL is Postgres 🐘
🐬  The future of MySQL is Postgres   🐘🐬  The future of MySQL is Postgres   🐘
🐬 The future of MySQL is Postgres 🐘RTylerCroy
 
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking MenDelhi Call girls
 
08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking MenDelhi Call girls
 
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptxHampshireHUG
 
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdfThe Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdfEnterprise Knowledge
 
Breaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountBreaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountPuma Security, LLC
 
How to convert PDF to text with Nanonets
How to convert PDF to text with NanonetsHow to convert PDF to text with Nanonets
How to convert PDF to text with Nanonetsnaman860154
 
A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)Gabriella Davis
 

Último (20)

TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law DevelopmentsTrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
 
Slack Application Development 101 Slides
Slack Application Development 101 SlidesSlack Application Development 101 Slides
Slack Application Development 101 Slides
 
Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
 
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptxFactors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
 
Salesforce Community Group Quito, Salesforce 101
Salesforce Community Group Quito, Salesforce 101Salesforce Community Group Quito, Salesforce 101
Salesforce Community Group Quito, Salesforce 101
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Script
 
Developing An App To Navigate The Roads of Brazil
Developing An App To Navigate The Roads of BrazilDeveloping An App To Navigate The Roads of Brazil
Developing An App To Navigate The Roads of Brazil
 
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI Solutions
 
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
 
Presentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreterPresentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreter
 
[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf
 
🐬 The future of MySQL is Postgres 🐘
🐬  The future of MySQL is Postgres   🐘🐬  The future of MySQL is Postgres   🐘
🐬 The future of MySQL is Postgres 🐘
 
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men
 
08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men
 
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
 
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdfThe Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
 
Breaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountBreaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path Mount
 
How to convert PDF to text with Nanonets
How to convert PDF to text with NanonetsHow to convert PDF to text with Nanonets
How to convert PDF to text with Nanonets
 
A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)
 

Workplace services offering

  • 1. © This document contains confidential and proprietary information of GSS America. It is furnished for evaluation purposes only. Except with the express prior written permission of GSS America, this document and the information contained herein may not be published, disclosed, or used for any other purpose. | www.gssamerica.com Workplace Services
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9. Q & A 9
  • 10. © This document contains confidential and proprietary information of GSS America. It is furnished for evaluation purposes only. Except with the express prior written permission of GSS America, this document and the information contained herein may not be published, disclosed, or used for any other purpose. | www.gssamerica.com Thank You 10

Notas del editor

  1. Workplace Services Background For many businesses sector, the end-user computing environment has evolved in an ad-hoc fashion. Many organizations need to refresh and simplify their environments to bring down the cost of management, improve availability and reduce time to market for new capabilities. In addition, companies are looking to improve end-user productivity by upgrading their desktop , servers and messaging infrastructures to support newly available mobile and collaboration solutions. For these organizations, piecemeal and one-off initiatives cannot produce sufficient business value; they need a more transformational approach to their end-user computing environments. GSS America would work closely with organizations to fill those gaps in experience, and to provide the methods, tools and tactics to achieve high performance through a transformed end-user computing environment all at lower cost, and with greater business payback Workplace Service Goals Follow the sun services model - anytime, anywhere, any device. Industry benchmarks aligned to business outcome. Innovation that helps in adopting new technologies for improved end user productivity, through our global eco-system, thereby creating competitive differentiation for our competitors.