23. Vital Statistic – Cost Over-runs Desired condition CORS not to exceed 5% of overall project budgets Pre-training existing condition CORS at 12% of overall project budgets Post-training existing condition CORS at 6% of overall project budgets Post-training impact on organizational target Improvement = 6% of overall project budgets Returned value 6% X $10,000,000 overall project budgets = $600,000 returned value
24. Create ‘Tipping Points’ “… the levels at which the momentum for change becomes unstoppable.”
25. Critical Mass Critical Mass = a point, amount, or situation at which change occurs
38. Levels of Measurement Competency Indicators Level 3: Application in Work Setting Were the participants able to apply the knowledge and skills on the job? Organizational Impact Indicators Level 4: Organizational Impact Did the applied knowledge and skills positively affect the organization’s desired results? Level 5: Return on Investment Did the benefits exceed the financial investment? Learning Indicators Level 1: Reaction Were the participants satisfied and what did they plan to do differently? Level 2: Learning What knowledge, skills or attitudes improved as a result of the learning intervention?