1. Personal Details:
Full Name: Mark Chappell
Address
(current base): Nottingham, UK
E-Mail: Home: MCTheDog@GMail.com
Phone: 07845 437 196 (temporary)
Birth year: 1962
Date Available: Immediate
Educational Details:
6 'O' Levels: Mathematics, Physics, Chemistry, Biology, English Language, English
Literature.
1 'A' Level: Economics.
HND: HND Computer Studies (BEC/TEC) Plymouth Polytechnic (1980 - 1982).
Subjects Covered: Computer Programming, Business Organisations, Systems
Analysis, Computer Architecture, Statistics, Communications and Project
Implementation.
Current Skills Overview:
I am equally competant in a technical or a managerial role and can adapt easily to the role
requirements, either on the mainframe, client-server, distributed computing or the more recent mobile/
wireless technologies.
I am database literate in DB2, Oracle, SQL Server and Microsoft Access. I am ‘hands-on technical’
testing or equally happy delegating tasks in a management role. I have managed teams ranging in size
from 3 up to 12 members. I am used to working in a project, plan-driven environment with fixed
deliverable dates.
I have over 30 years experience in the computer industry and have graduated up through the IBM
mainframe Analyst/Programmer ranks, into client/server technologies in the early 1990’s and more
recently (mid-1990’s) into System/User Acceptance Testing and Test/Senior Test Management (for
the last 15 years) across multiple workstreams within major, blue-chip organisations.
2. Curriculum Vitae for Mark Chappell
May-2008 to Date
Dates:
PremierFarnell, Leeds
Client:
Global eCommerce distribution of electronic and related components
Business arena:
Global Information Systems Test Manager
Job Title:
-Create and implement a Programme Test Strategy for testing all eCommerce and
Nature of Work:
related upstream/downstream systems. Strategy geared towards a testing service
in a SOA environment.
-Manage and develop a test team split between UK and USA.
-Create a functional and non-functional testing automation framework that can
accommodate a large manual testware repository.
-Amend the test strategy to cater for both Agile and Waterfall SDLC
methodologies
dot NET, Java, Web-services, ATG App servers, Apache, HP QTP, HP
Using:
LoadRunner, Selenium + a number of Open Source Test Tools
Dec-2007 to Mar-2008
Dates:
British Library, Boston Spa
Client:
Digital Object Management Programme - Microsoft Digitisation Project
Project:
Test Manager - contract position.
Job Title:
-Create and implement a Test Strategy for testing the digitisation of material for
Nature of Work:
the British Library. Implement the Test Strategy on one of the line Projects in the
DOM with a view to rolling it out across the organisation.
-Create basic reusable test scripts for functional and non-functional testing.
-Create a strategy for performance profiling of live (production) kit
dot NET, Java, Web-services, Enterprise Architect UML modeller
Using:
Apr-2007 to Nov-2007
Dates:
Numero (www.ThisIsNumero.com) , Stockport
Client:
SmartAgént 4 roll-out
Project:
Test Manager - contract position.
Job Title:
-Create a pragmatic Test Strategy for testing a state-of-the-art intelligent
Nature of Work:
Customer Interactive Management software called SmartAgént. This software
takes in multi-channel input, categorises it and applies workflow techniques to
process the work items therein.
-Introduce a formalised testing approach and methods for a total rewrite of
already market-established software
-This is a very “hands-on” role in a shop which happily embraces mainly open
sourced tools for both development and testing. No formal test team (just me) and
I have utilised existing staff on my test team.
-True SOA environment – mixing Java, .NET, Web Services and just about any
open-source toolset that is available.
dot NET, Java, Web-services, Bugzilla/Testopia, WEBLOAD, Open-STA, Junit,
Using:
Nunit, SubVersion
Feb-2007 to Apr-2007.
Dates:
Swiss-ONE, London
Client:
Internet Bank start-up
Project:
UAT Test Manager - contract position.
Job Title:
-UAT Test Manager and co-ordination of all activities UAT for an Internet Bank
Nature of Work:
start-up that are going for a full banking license.
-Create a pragmatic Programme Test Strategy for an out-sourced, off-shore UAT
operation. Create very pragmatic test procedures for an organisation relying on a
heavily outsourced banking solution. VERY TIGHT DEADLINES
CV for Mark Chappell Page 2 of 13
Last updated: 6-Oct-2008
3. Curriculum Vitae for Mark Chappell
Mar-2006 to Feb-2007.
Dates:
Marks and Spencer, Stockley Park, near Heathrow, London.
Client:
Integration Services
Project:
Integration Services Programme Test Manager - contract position.
Job Title:
-Integration Services is the Marks and Spencer strategic message broker for their
Nature of Work:
retail operation. All messages broker through Integration Services – including
Point of Sale tills, website-purchase/fulfilment and various other large
Programmes, including Amazon
-Create a dynamic Programme Test Strategy for Integration Services multiple
Biztalk (2000, 2002, 2004 and 2006) estates. Include a Biztalk migration strategy
and formalise the approach for moving the regression testing forward.
-Formalise the complex test environments and procedures governing the Change
Control, Configuration Control, Version control and Release control into those
environments. Liaise very closely with the Environments Management team
-Create self-maintaining regression Test Packs (as dictated by the Test Strategy)
that can be prepared/executed in-house (by Integration Services), by third-party
support or offshore teams.
-Frequent, cross-programme liaison with senior management regarding the
testing scope, testing process and testing quality
-Maintain testing quality and coverage of the day-to-day problems found
-Substantial liaison with offshore test and development teams
Mercury Quality Center v8.2, Biztalk Message broker 2000, 2002, 2004 and
Using:
2006, dot NET, various web-enabled technologies
Aug 2005 to Feb-2006.
Dates:
Bank of Ireland (BOI), Dublin, Belfast and India.
Client:
POFS – Post Office Financial Services/Bank of Ireland joint venture to
Project:
launch BOI’s first savings product
Retail Operations Programme Test Manager - contract position.
Job Title:
-Responsible for co-ordinating in-house UAT testing for retail operations (the
Nature of Work:
Dublin based Fulfilment Centre) – liaising between an in-house Contact Centre,
off-shore Fulfilment Centre and Technical Infrastructure teams.
-Responsible for signing off the UAT of joint venture testing between BOI and
Post Office on behalf of retail Operations (Fulfilment Centre).
-Responsible for the UAT testing delivery of a new Image and Workflow system
(Astrons TxQ) and a retail Banking Financial terminal product (Alnova Release
5) into the existing BOI infrastructure.
-Ensuring that the Bank pilot project covered sufficient testing in terms of retail
operations for BOI before the handover to the Post Office. Produced test strategy
and relevant test plan.
-Ensuring compliance of the two new products (mentioned above) into the
existing BOI compliance framework.
CV for Mark Chappell Page 3 of 13
Last updated: 6-Oct-2008
4. Curriculum Vitae for Mark Chappell
Dec 2004 to Aug 2005.
Dates:
Royal Bank of Scotland (RBoS), Edinburgh.
Client:
Ulster Bank Integration into RBoS
Project:
Programme Test Manager Group Finance- Walker - contract position.
Job Title:
-Responsible for defining the test environments, Programme test strategy and
Nature of Work:
group test planning activities for Accounts Payable (AP), Accounts Receiveable
(AR), Fixed Assets (FA) and General Ledger (GL) components of Walker.
-Liason with all of the Group Finance projects and dictating test environment
build requirements for System, Integration (End-To-End), UAT and OAT
testing on a programme-wide basis in Group Finance.
-Ensuring that a Risk-based testing approach is adopted programme-wide within
Group Finance.
-Planning the programme-wide system testing and dove-tailing the individual
Group Finance projects System Testing with the business users UAT testing to
ensure Ulster-Bank integration testing coverage is met.
-Ensuring CMMI 3 compliance in Group Finance.
August 2004 to Dec 2004.
Dates:
Gemserv, Dublin.
Client:
Deregulation of Irish Electricity market
Project:
Retail Market Readiness Testing Co-ordinator body.
Job Title:
- Gemserv provide Electricity market entry consultancy, industry knowledge and
Nature of Work:
market entry adjudication services to potential retail market participants. These
services include market testing co-ordination and new market participant
guidance services.
-Formulate and produce a market-wide testing strategy and subsequently carry-
out Network Access testing, Data Transfer testing and Inter-Prticipant (End-To-
End) testing for the participants market-wide.
-Conducted industry-wide testing using an XML message-based data transfer
between market participants.
-Presided over the Technical Implementation Group that was responsible for all
matters technical in the Irish Electricity market.
-Witnessed and provided impartial assessment services as to the effective
readiness of market participant systems to the Central Electricity Regulatory body
within the Irish retail Electricity industry.
-Assisted in the role of Run Co-ordinator for the Inter-Participant testing which
involved issuing test data, recording and advising on testing progress, collating
and analysis of Problem Reports and adjudication of test
abandonment/rescheduling.
July 2003 to July 2004.
Dates:
Royal Bank of Scotland (RBoS), Edinburgh.
Client:
Sales & Account Opening
Project:
Senior Test Manager - contract position.
Job Title:
-Responsible for defining the environmental build requirements for a Websphere/
Nature of Work:
Chordiant front-end into an existing mainframe/distributed computing
infrastructure within the bank - including significant matrix-managed activities.
-Mainstay of the role is liason with all of the Host/Off-Host projects and dictating
build requirements for System, Integration (End-To-End), UAT and OAT
testing on a programme-wide basis.
-Ensuring that all interfacing projects adhered to Bank-wide testing processes and
procedures at programme level
CV for Mark Chappell Page 4 of 13
Last updated: 6-Oct-2008
5. Curriculum Vitae for Mark Chappell
May 2003 to July 2003.
Dates:
IBM Global Services (HBoS account) – Sighthill, Edinburgh.
Client:
IBM Service Management Testing Services Group (SMTG) to Halifax/Bank
Project:
of Scotland (HBoS) projects
Senior Test Manager - contract position.
Job Title:
-Established and implemented high-level testing procedures and processes for the
Nature of Work:
Service Management part of the organisation and ensuring that projects that were
using the Testing Services Management Group were operationally compliant.
-The role was, essentially, an Operational Acceptance Test (OAT) Test
Management one and involved liasing with the Core Banking programme in
Halifax/Bank Of Scotland (HBoS) and support staff to prove non-functional
operational compliance.
Nov 2002 to Apr 2003.
Dates:
LloydsTSB Group Project Services – London.
Client:
iPSL Integration (combined HSBC, Barclays, LloydsTSB, Unisys) for a
Project:
combined Banks Clearing System
Senior Test Manager/Test Consultant - contract position.
Job Title:
-Reported directly into the Senior Programme Manager for Group Project
Nature of Work:
Services
-Developing guidelines for Lloyds GroupIT, company-wide testing and
implementation strategy to fit the existing project strategies within the bank.
-Set up a high-level User Testing Framework for Group Project Services within
the bank. These guidelines/strategies would then be dove-tailed into existing
Project/Programme plans.
-Advised IT and business users on how to test their existing systems within the
User Test Framework.
-Organise demonstrations of structured testing in action and ‘hands on’ testing for
the business users to show the benefits and business justification of correctly
applying structured testing into a Banks Clearing operation.
Jun 2002 to Sept 2002.
Dates:
UIA Insurance Ltd – Stevenage, Herts.
Client:
Provision of a new General Insurance System
Project:
Test Manager - contract position.
Job Title:
-Define, establish and implement structured testing processes and techniques into
Nature of Work:
a ‘green-field’ site.
-Developed a company-wide testing strategy and developed ‘phase-based’ testing
plans to fit the strategy.
-Advised insurance business users and call centre staff on how to test their
existing insurance systems. Organise demonstrations of structured testing in
action and ‘hands on’ testing for the business users. Used an insurance system
related functional test and scripted, executed and documented the test results
according to my own structured techniques from my own company-wide testing
strategy proposal.
-Researched, evaluated and costed automated Test Tools for use within UIA
according to their specific needs. I later produced a recommendation (Mercury
suite) for UIA.
-Defined and specified and assisted the UIA technical staff in building the test
environment capable of supporting their new General Insurance system. This
included scoping out a Model Office for their training needs and scaling up the
test environment as the new General Insurance system is phased in.
Unix (old system), Windows 2000 Client/Server (new system)
Hardware:
Oracle, Mercury suite (TestDirector ,WinRunner), COGNOS (Business
Using:
Intelligence tool), Microsoft Office 2000 suite.
CV for Mark Chappell Page 5 of 13
Last updated: 6-Oct-2008
6. Curriculum Vitae for Mark Chappell
Nov 2001 to Jun-2002.
Dates:
Barclays Bank plc – Knutsford, Cheshire.
Client:
Provision of Testing Services to Barclays projects
Project:
Senior Test Manager - contract position.
Job Title:
-Defined, established and implemented high-level testing procedures and
Nature of Work:
processes (created test product templates such as PID, Test Strategy, Master Test
Plan and various Test metrics/scorecards for monitoring test progress) in the
Testing Services division at Barclays. Testing Services provide testing services
(via creation of the aforementioned product-set) to the entire base of projects at
the Barclays retail banking organisation
-Acted as the primary focal point for resource/work requests for Testing Services
from all of the Projects within Barclays.
-Allocated testing resources from a pool into suitable projects within Testing
Services.
-Responsible for establishing the high-level testing controls/processes that allows
Testing Services Test Managers to engage projects. Specification of the Rules of
Engagement for Senior Test Managers/Test Managers to the entire Barclays
business.
-Co-ordinated Testing activities across multiple business areas and Testing
Services on very large-scale and high-profile projects (10 Test Managers
reporting to me). Ensured Test Manager’s adhered to standards imposed on their
testing activities.
-Performed resource availability planning for some 140 Testing staff in Testing
Services, effectively organising when and who will be supporting the Barclays
business projects from Testing Services.
-Mentored/trained inexperienced Barclays testing staff.
Windows NT Client/Server, NT servers, IBM mainframes, Unix
Hardware:
Mercury suite (TestDirector ,WinRunner and LoadRunner), Microsoft Office
Using:
2000 suite.
CV for Mark Chappell Page 6 of 13
Last updated: 6-Oct-2008
7. Curriculum Vitae for Mark Chappell
Aug 2001 to Oct 2001.
Dates:
Grey Archer – Welwyn Garden City.
Client:
E-Commerce Business Exchange (leisure industry – Pub Companies)
Project:
User Acceptance Test Manager - contract position.
Job Title:
-Co-Ordinated the testing of ALL business work streams (namely Finance,
Nature of Work:
Operations, Sales & Marketing) in a web-based business Exchange
-Wrote the Test Approach for the entire business operation, including
incorporation of the UAT needs of the individual work streams and integration of
a Customer Relationship Management (CRM) package into the business
exchange site.
-Defined, developed and implemented; from a site that had no structured testing
strategy, the test management procedures and fault reporting procedures that
allowed both IT AND the business to formalise the fault management and fault
resolution within a completely unstructured environment.
-Devised the overall UAT Test Plan for the business, including putting together
the Run Calendar of what runs when by whom.
-Reported the UAT Testing including End-To-End testing of an Intranet/Web-
front end talking to mainframe-based Back Office system.
-Liased and Co-ordinated with three different 3rd party software suppliers for the
fixing of faults and re-delivery of the software fixes back into my UAT test
environment.
-Managed a team of 20 business testers and co-ordinated with line managers of
the individual work streams (namely Finance, Operations, Sales & Marketing) at
disparate sites throughout the UK.
Windows NT Client/Server, NT Web servers (running Apache)
Hardware:
NT Server 4, SQL Server 2000, CRM, Oracle Financials – 8i (General Ledger,
Using:
Accounts Payable, Accounts Receivable, Fixed Assets), Microsoft Office 2000
suite.
November 2000 to July 2001.
Dates:
Royal Bank of Scotland Group (RBSG) – London.
Client:
Clearing Integration Programme (takeover of Natwest by RBSG)
Project:
Exceptions Processing Test Manager - contract position.
Job Title:
-Co-Ordinated the testing of one of the NatWest Clearing systems when it
Nature of Work:
merged with the core RBSG systems.
-Wrote the Test Approach for the commonising of the Exceptions Processing
project (within the NatWest Clearing operation) for the takeover of Natwest by
RBSG.
-Wrote the System Test Plan for the commonnising of the Cheque Clearing
operation for the takeover of Natwest by RBSG.
-Advised on the use of various Test Tools and the potential for automated testing
when merging the NatWest/RBS Cheque Clearing operation
-Carried out the System Testing (with my team) including End-To-End testing of
an Intranet/Web-front end talking to mainframe-based Back Office system.
-Liased and Co-ordinated with 3rd party software suppliers for the delivery of a
tested software product that was key to the delivery of the Exceptions project
within Clearing Integration Programme.
-Managed a team of 10 testers and co-ordinated with Test Managers at disparate
sites throughout the UK.
-Trained business/branch staff in testing techniques (specifically, UAT testing)
IBM mainframe, Windows NT Client/Server, Oracle & SQL databases, Unix.
Hardware:
NT Server 4, SQL Server 7, Oracle 7, Microsoft Office 97/2000 suite,
Using:
TestDirector, WinRunner (including setting up TSL scripts).
CV for Mark Chappell Page 7 of 13
Last updated: 6-Oct-2008
8. Curriculum Vitae for Mark Chappell
September 2000 to November 2000.
Dates:
PayPoint Network Ltd – Welwyn Garden City.
Client:
Flexible Direct Debits (Retail Systems)
Project:
Test Consultant - contract position.
Job Title:
-Supplied testing consultancy and training to Paypoint’s inexperienced Testing
Nature of Work:
staff.
-Carried out End-To-End testing of Paypoint Retail systems, including their
Intranet and Internet sites.
-I utilised my previous knowledge of Testing Paypoint’s Retail systems to
enhance the testing environments with various bespoke written testing utilities,
which included the automation of generating Test Scripts/Cases and the
generating of Expected Results for a specified Test Run.
NT Client/Server.
Hardware:
NT Server 4, SQL Server 7, XML, MSMQ, MTS, Microsoft Office 97 suite.
Using:
June 2000 to September 2000.
Dates:
A internet-based, multi-utility .com start-up in the Electricity Supply
Client:
Industry – London & Manchester
MRasco Electricity Industry accreditation
Project:
MRasco accreditation Test Consultant - contract position.
Job Title:
-Supplied the necessary MRasco accreditation process knowledge and industry
Nature of Work:
consultancy experience to the Internet-based, multi-utility start-up company.
-Provided the necessary Business Processes and local Working Practices
experience to allow the company to relate to the MRasco Electricity Industry
model.
-Provided test-scripting support for the Business Users for the purpose of
ensuring the End-To-End testing scripts are accurate (in terms of what is
required for MRasco accreditation) and reflected business needs.
-Provided the necessary ‘data integration’ knowledge to allow the End-To-End
process to function within the organisation.
-Carried out the Co-Ordination of System Testing including End-To-End testing
of an internet-based Business-2-Consumer (B2C) system for allowing the
consolidated purchase of public services (Gas, Electricity, Water, Telephone).
Various, extensive NT Client/Server.
Hardware:
SQL Server 7, a bespoke Electricity Supplier Registration system, Microsoft
Using:
Office 2000 suite.
Jan 2000 to June 2000
Dates:
MMT Energy Ltd – Ipswich
Client:
MRasco Electricity Industry accreditation for an MMT Energy client
Project:
MRasco accreditation Test Consultant - contract position.
Job Title:
-Supplied the necessary MRasco accreditation process knowledge and industry
Nature of Work:
consultancy experience to MMT. MMT then supply the necessary industry
knowledge to their client-base (prospective retail electricity suppliers).
-Produced a relational, reusable End-To-End test scripting mechanism that
allowed either the MMT testing team or clients’ business users to become
familiar with the MRasco Electricity Industry End-To-End Test Process Routes
and Electricity Pool End-To-End testing requirements.
-Provided a mechanism to cross reference participant Business Processes and
local Working Practices to the MRasco Electricity Industry model.
-Provided test-scripting support for Business User and Systems testing staff for
the purpose of ensuring the End-To-End testing scripts are accurate (in terms of
what is required for MRasco accreditation) and reflected business needs.
Various, extensive NT Client/Server.
Hardware:
Various, PowerQuote Registration system, Microsoft Office 97/2000 suite.
Using:
CV for Mark Chappell Page 8 of 13
Last updated: 6-Oct-2008
9. Curriculum Vitae for Mark Chappell
Nov 1999 to Jan 2000.
Dates:
IBM UK Ltd – London
Client:
Cable & Wireless Communications (CWC) Y2K Millennium Programme
Project:
Desktop Quality Assurance Test Manager - contract position.
Job Title:
-Responsibile for auditing and ensuring the Y2K compliance of the software on
Nature of Work:
the CWC standard NT Desktop platform that is in use across the entire CWC
business.
-Responsible for compiling and presenting the compliance details of the standard
Desktop applications to the client (CWC management).
-Responsible for reviewing, from a Quality Assurance standpoint, the Test Plans
and Test Scripts that were generated by the testing staff.
-Responsible for authorising Change Requests (CR’s) against the NT standard
Desktop AFTER Y2K compliance had been achieved.
-Liased with team members in the Clean Management process for the purposes of
tracking the CR’s to standard Desktop items, in order to ensure the quality of the
deliverable (the compliant standard NT Desktop item) was maintained.
Various, extensive NT Client/Server.
Hardware:
Various, Microsoft Office 97 suite, Test Director, WinRunner(mainframe).
Using:
Jul 1999 to Nov 1999.
Dates:
IBM UK Ltd – Basingstoke
Client:
Cable & Wireless Communications (CWC) Y2K Millennium Programme
Project:
Testing Quality Auditor- contract position.
Job Title:
-Responsible for auditing and ensuring the Y2K compliance of software
Nature of Work:
applications used across the CWC business.
.Conducted ‘on-site’ audits against the applications that were being used by the
projects out at the business headquarters.
-Compiled the Quality Assurance reports based on the findings from the audit.
-Made the decision as to whether an application was a ‘Pass’ or a ‘Fail’ based
upon the Quality Audit findings.
-Conducted peer review sessions of the audit findings in order to ensure a quality
deliverable (compliant software application).
Various, extensive NT Client/Server.
Hardware:
Various, Microsoft Office 97 suite.
Using:
Nov 1998 to Jul 1999.
Dates:
PayPoint Network Ltd – Welwyn Garden City.
Client:
New System Rollout – country-wide Swipe-card terminal network
Project:
Test Manager - contract position.
Job Title:
-Responsible for setting up the End to End Testing strategy to be used by the
Nature of Work:
Programme. I performed hands-on, End-to-End testing using Swipe-card
terminals.
-Managed extensive User Acceptance testing of the new system.
-Responsible for helping to build and set up the necessary hardware in the Test
environment.
-Responsibile for liasing with the developers and propagating testing expertise
into the development area.
-Developed test plans/test scripts for Unit/ Link testing plan templates for use
within the development environment.
-Developed test plans/test scripts for System, End-to-End, Performance and
Stress testing within the testing environment.
-Carried out hands on End-to-End testing between Swipe-card terminals and
Paypoint systems systems, including their Intranet site.
NT Client/Server.
Hardware:
NT Server 4, SQL Server 7, XML, MSMQ, MTS, Microsoft Office 97 suite.
Using:
CV for Mark Chappell Page 9 of 13
Last updated: 6-Oct-2008
10. Curriculum Vitae for Mark Chappell
Dec 1997 to Nov 1998.
Dates:
CIDA (Central Integrated Design Authority) – Old Broad St, London.
Client:
1998 Electricity De-Regulation Market Testing.
Project:
Witness Test Co-Ordinator - contract position.
Job Title:
-Responsible for setting up the End to End Testing strategy to be used by
Nature of Work:
Witnesses out on client site.
-Responsibile for witnessing tests according to generic test scripts and co-
ordinating the execution of generic test scripts at all of the Regional Electricity
Board sites around the country.
-Coordinating testing work between different multiple client sites and CIDA.
-Set up and defined test processes/procedures & test environments for controlled,
Hands-on testing. I performed hands-on testing of these test environments to
prove out their effectiveness and correctness.
-Interviewed other potential witness candidates.
-Wrote a ‘back-office’ database support function - namely to automate the
generation of an Expected Results document for use by the other witnesses out on
client sites around the country.
All platforms. IBM 3090s, Unix, NT Server.
Hardware:
Various, Microsoft Office 95 suite, NT Server, SQL Server.
Using:
Aug 1997 to Dec 1997.
Dates:
Nat West Card Services – Aldgate East, London.
Client:
IATA (International Air Transport Association).
Project:
Senior Systems Test Co-Ordinator - contract position.
Job Title:
-Responsible for planning test strategy, setting up test beds, writing and executing
Nature of Work:
test scripts and co-ordinating the handover from Systems testing to User
Acceptance testing between Nat West Card Services, the Credit Card Centres in
Harrogate and the Airlines (IATA).
-Coordinated and allocated work to a team of testers in a client/server
environment.
-User (Card Centre) and Client (IATA) liason in terms of testing scope and
overall testing co-ordination.
Windows NT Server, IBM 3090, HP-UX, Novell Netware, Pentium PC's.
Hardware:
Mantis, Supra, VSAM, DB2, Oracle (7.3), JCL, Unix, Microsoft Office 95 suite.
Using:
Mar 1997 to Aug 1997.
Dates:
Legal & General Assurance - Kingswood, Surrey.
Client:
Infrastructure Integration Test Team.
Project:
Integration Tester - contract position.
Job Title:
-Write and execute test scripts within the Integration Test environment.
Nature of Work:
-Tested both in-house written and commercially available products.
IBM 3090, HP-UX, Novell Netware, Pentium PC's.
Hardware:
Windows NT, CONNECT:Direct, FileNet (Imaging) software, Lotus Smartsuite,
Using:
DB2, JCL, Oracle (7.3) , Unix, Microsoft Office 95 suite.
CV for Mark Chappell Page 10 of 13
Last updated: 6-Oct-2008
11. Curriculum Vitae for Mark Chappell
July 1995 to Nov. 1996.
Dates:
LOGICA (Ford Motor Company - Head Office) - Brentwood.
Client:
Central Vehicle Locator conversion from Access to Oracle.
Project:
Technical Integration Test Co-ordinator/Team Leader - contract position.
Job Title:
-Technical co-ordinator for an Microsoft Access to Oracle conversion of a
Nature of Work:
Central Vehicle Locator system within the Dealer Sales business.
-Test Co-ordinator to the development team for Mainframe to Microsoft Access
connectivity and Microsoft Access to Oracle.
-Database remodelling between Microsoft Access and Oracle.
-Transfer of the centralised legacy system data between DB2 (on the IBM 3090)
and Access/Oracle server.
-Intersolv’s PVCS Version Manager Software Configuration administrator.
-Cross-platform testing point of contact between the Systems and User
departments for the Web-based front-end (as seen by the dealers), through to the
legacy data in DB2 on the mainframe.
IBM 3090, RS6000, Sun SparcStation, Pentium PC's.
Hardware:
Microsoft Access 2.0/95, Oracle 7.3, PL-SQL, SQL*Loader, DB2 (3.0), SQL,
Using:
Solaris 2.5, Unix
February 1994 to July 1995.
Dates:
LOGICA (Ford Motor Company - Head Office) - Brentwood.
Client:
European Vehicle Information system (Dealer Sales).
Project:
Integration Test Co-ordinator/Team Leader - contract position.
Job Title:
-Integration Testing co-ordinator responsible for the of the Dealer Sales Order
Nature of Work:
System testing environments within Ford Motor company.
-Technical co-ordinator to the development team. Set up, maintain and prove out
the Integration Testing environments for developers and testers on both the
legacy and client/server platforms.
-Responsible for software and data integrity within the testing environment,
setting up and running of batch suites.
-Acted as the Dealer Sales systems office focal point for systems related queries.
-Specified and coded changes to the Central Vehicle Locator (Microsoft Access)
system.
IBM 3090 (MVS/ESA), RS6000, Sun SparcStation, Pentium PC's.
Hardware:
IMS, COBOL2/370, DB2 (3.0), SQL, VSAM, TSO(CLISTs and REXX), JCL,
Using:
Microsoft Access (2.0), Microsoft Office.
CV for Mark Chappell Page 11 of 13
Last updated: 6-Oct-2008
12. Curriculum Vitae for Mark Chappell
October 1993 to February 1994 (5 months).
Dates:
Perot Systems Europe Ltd. (East Midlands Electricity Board) Nottingham.
Client:
District re-structuring & Marketing.
Project:
Senior Analyst/Programmer - contract position.
Job Title:
May 1993 to October 1993
Dates:
British Telecomm - Bristol.
Client:
IBM AS to APS CICS/COBOL conversion.
Project:
Senior Analyst/Programmer - contract position.
Job Title:
December 1992 to April 1993 (4 months).
Dates:
Perot Systems Europe Ltd. (East Midlands Electricity Board) Nottingham.
Client:
Retail Business merger between EME and Yorkshire Electricity.
Project:
Team Leader - contract position.
Job Title:
August 1992 to December 1992 (4 months).
Dates:
Perot Systems Europe Ltd. (East Midlands Electricity Board) - Nottingham.
Client:
Applying EEC directives to a Materials Management system.
Project:
Senior Analyst/Programmer - contract position.
Job Title:
May 1992 to July 1992 (3 months).
Dates:
BACG (British American Consulting Group) - software house in Leeds.
Client:
Retail Warehousing & Distribution system changes.
Project:
Senior Analyst/Programmer - contract position.
Job Title:
November 1991 to April 1992 (6 months).
Dates:
East Midlands Electricity Board - Nottingham.
Client:
Electricity Board Privatisation.
Project:
Senior Analyst/Programmer - contract position.
Job Title:
July 1991 to October 1991 (3 months).
Dates:
Laurentian Life (a Canadian Insurance Company) - Gloucester.
Client:
Online Insurance system modifications.
Project:
Senior Analyst/Programmer - contract position.
Job Title:
March 1991 to July 1991 (5 months).
Dates:
Signet Ltd (FDR) - Basildon.
Client:
Credit Card services.
Project:
Senior Analyst/Programmer - contract position.
Job Title:
September 1990 to December 1990 (3 months).
Dates:
Caisse D'Epargne Bank - Toulouse, France.
Client:
NCR NEAT 3 to CICS Cobol conversion.
Project:
Senior Analyst/Programmer - contract position.
Job Title:
November 1989 to August 1990 (9 months).
Dates:
Touche Ross (Management Consultants) - London.
Client:
Automobile Export system - Honda UK.
Project:
Team Leader - contract position.
Job Title:
August 1989 to October 1989 (3 months).
Dates:
B & Q plc - Head Office in Southampton.
Client:
Retail Warehousing & Distribution package implementation.
Project:
Analyst/Programmer - contract position.
Job Title:
CV for Mark Chappell Page 12 of 13
Last updated: 6-Oct-2008
13. Curriculum Vitae for Mark Chappell
March 1989 to August 1989 (6 months).
Dates:
Cyanamid UK Ltd. - Fareham.
Client:
Accounts mainframe to PC data transmission.
Project:
Analyst/Programmer - contract position.
Job Title:
May 1988 to March 1989 (9 months).
Dates:
Ford Motor Company - Head Office at Brentwood.
Client:
Vehicle Order Control system support.
Project:
Analyst/Programmer - contract position.
Job Title:
October 1987 to May 1988 (8 months).
Dates:
CCN (Consumer Credit Nottingham) Ltd - Nottingham.
Employer:
Natwest Bank Access Credit Card scoring.
Project:
Applications Programmer - permanent staff position.
Job Title:
January 1986 to October 1987 (21 months).
Dates:
Norwich Union Insurance Group - Head Office in Norwich.
Employer:
Online Commercial insurance.
Project:
Applications Programmer - permanent staff position.
Job Title:
April 1985 to January 1986 (10 months).
Dates:
Training and Manpower Ltd.
Employer:
(Managing agent for the Manpower Services Commission) - Manchester.
Office administration & trainer.
Project:
Computer Administrator - permanent Staff position.
Job Title:
October 1984 to April 1985 (7 months).
Dates:
Training and Manpower Ltd.
Employer:
(Managing agent for the Manpower Services Commission) - Manchester.
Computer Programming trainer.
Project:
Computer Literacy Instructor - self employed.
Job Title:
CV for Mark Chappell Page 13 of 13
Last updated: 6-Oct-2008