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ENTREPRENEURIAL MARKETING
Garage Entrepreneurs Business Planning Blog Series
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Entrepreneurial Marketing




This is the Affected Campaign, started by a good friend of mine.
The Affected Campaign

Started in 2006 by Brady Thrasher
Thrasher bootstrapped his business to get it off the
ground
With a small start-up budget, Thrasher has created
a movement that is getting some huge publicity

 See the next slides for how he got the word out…



            blog.garageentrepreneurs.com
Entrepreneurial Marketing
Entrepreneurial Marketing
Marketing Defined

“Marketing is the process of planning and executing
 the conception, pricing, promotion, and distribution
 of ideas, goods, and services to create exchanges
 that satisfy individual and organizational
 objectives.”
                  -American Marketing Association




             blog.garageentrepreneurs.com
What is Marketing?

 Marketing is the link between you and your
 customers
 Achieved by creating, developing and
 maintaining profitable relationships between
 customers and your company
  All about creating some profit margin
 A marketers job is to understand, influence and
 serve people


             blog.garageentrepreneurs.com
The
W Marketing Challenge

 What problem does your company face – what are
 you trying to change?
   Ex. Drive more customers to store, increase profit from
   each customer

 Think about it now: What is YOUR marketing
 challenge?




             blog.garageentrepreneurs.com
Market Segmentation

 Dividing people into groups based on similar
 characteristics
   Allows marketers to influence behaviors
   Many ways to segment (age, income, education)
   Can be broad (male/female) or narrow (age)
 Focus on a group so that you can serve them better
 than competition – can’t be everything to everyone
 Once target is chosen, analyze needs/wants and
 purchase motivators AND 4 P’s (see next slide)

            blog.garageentrepreneurs.com
The
     W 4 P’s

       Product            Place             Promotion              Price
                    • Kinds and         •   Sales promotion
•   Physical good                                             • Flexibility
                      locations of      •   Salespeople
•   Service                                                   • Comparison to
                      stores            •   Advertising
•   Features                                                    competitors
                    • Channel           •   Publicity
•   Benefits                                                  • Changes over
                    • Market exposure
•   Quality Level                                               product life
                    • How to handle
•   Accessories                                                 cycle
                      transporting
•   Installation                                              • Geographic
                      and storing
•   Instructions                                                terms
                    • Service levels
•   Warranty                                                  • Discounts
•   Packaging                                                 • Allowances




                    blog.garageentrepreneurs.com
What type of person buys this car?




What are the purchase motivators?
What type of person buys this car?




Now, what are the purchase motivators?
Customer Segmentation
W
       Customer Segment #1 (PORSCHE)                Customer Segment #2 (VAN)
                                  Characteristics
Fun, Rich                                   Older?
Young?                                      Upper/Middle Class
                                        Product
Colors/Features                             Simple
Customization                               Generic
                                       Placement
Specialty dealers                           Many dealer outlets
                                       Promotion
Upper-class events                          Mass market (newspaper)
Personal mail packages                      Magazine
                                        Pricing
High                                        Mid

                     blog.garageentrepreneurs.com
Competitive Analysis
W
 “Quite often the preparers of marketing plans assume that the
 competition simply will do nothing to try and stop us from doing
                  precisely what we want to do.”
             William Smith, Quaker Oats Company

 Predict future competitive strategies

 Identify a competitive vulnerability that we can exploit

 Predict reaction to current strategies


               blog.garageentrepreneurs.com
Competitive Analysis
W
Questions to Ask:
     Who are our competitors? (Direct vs. Indirect)
1.

     Indirect: Do same thing but in different ways
     (Crest/Listerine)
     Direct: Two companies doing exact same thing

     What are THEY currently doing well/poorly?
2.



     How can we compete with them?
3.



     How might they react to our decision(s)?
4.




                blog.garageentrepreneurs.com
Marketing Framework
  W
                            Who are our customers
                            and how do they buy?


                                                        Who are our
 Implementation and
                                                        competitors?
 actual performance?
                            How can we design our
                            Marketing Mix so that
 Can we make a profit                               Why does the customer
                            customers choose our
with this marketing mix?                            choose one product or
                             product/service over
                                                    service over another?
                               our competitors?
                                    Product
                                     Price
                                  Promotion
                                     Place


                       blog.garageentrepreneurs.com
Marketing Math
W
Marketing Math
  Variable Cost: A cost that varies with volume
    For every one you sell, it costs more

  Fixed Cost: A cost that does not vary with volume
    Rent expense

  Investment: A one time cost; accounted for through
  depreciation expense over the useful life of the asset

  Unit Contribution (UC): The amount of money a
  company keeps
    Selling Price (SP) – Variable Costs (VC) x # units

  Profit is what is left over after we pay our fixed costs
    Profit = Contribution – Fixed Costs
              blog.garageentrepreneurs.com
Breakeven Example
Fixed Costs           Variable Costs
$500 Marketing Plan $25 Delivery
$1000 Rent            $50 Grocery Expense
$500 Salary (Target Profit)

How many units do you have to sell to cover your costs?
1. Find unit contribution. (UC = SP – VC)
   UC = $150 – ($25 + $50)
   = $75

2. Find total fixed costs.
   = $500 + $1000 + $500
   = $2000

3. BE (units) = FC (Including Target Profit) / UC
   = $2000/$75
   = 27 deliveries

Is this number reasonable and attainable? DON’T FORGET SENSITIVITY!

                              blog.garageentrepreneurs.com
Pricing Strategies
W
Skimming - High price/low volume; ST strategy
Goal: Keep industry profits high, stay away from a price war
Great strategy when you are the first to market a certain product

Ex. Honda – Hybrid Cars
Wanted car, price did not matter; kept people fighting for them

Market Penetration - Low price/high volume; LT Strategy
Goal: Gain Market Share
Used when competing firms want to discourage new competitors from entering the market

Ex. Rogers and Bell (Internet Market)
Based on perceived value, not actual worth

Dynamic Pricing - Set prices in real time – changes with demand
Ex. Airline Industry, Coke attempted to do this!

                      blog.garageentrepreneurs.com
W
Marketing Ideas
                                            Wear company logo’s/buttons
    Talk to people                      •
•

                                            Sell at flea markets
                                        •
    Mail a postcard
•
                                            Advertise on movie theatre
                                        •
    Make a creative business card
•
                                            screens
    Classified ads
•
                                            Sponsor local teams
                                        •
    Speeches, training                      Send a newsletter
•
                                        •
    Exchange services for advertising       Advertise on voicemail
•                                       •

                                            Ask “How did you hear about
    Events, contests, raffles           •
•
                                            us?” from every customer
    Put advertising on your car
•
                                            Follow online discussion
    (banner, magnet)                    •
                                            groups and mention your
    Offer free samples                      business
•

    Donate product to local                 Advertise in entertainment
•                                       •
                                            books/magazines
    auctions/raffles

                      blog.garageentrepreneurs.com
W Takeaways
Key
 Determining the marketing challenge is the first step in a
 marketing plan
 Choosing a target market is critical in order to make your
 marketing plan tailored and effective
 It is essential to know as much as possible about the target
 market – SEGMENT!
 A company must ALWAYS monitor the actions of the
 competition
 DO THE NUMBERS!




               blog.garageentrepreneurs.com

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Entrepreneurial Marketing

  • 1. ENTREPRENEURIAL MARKETING Garage Entrepreneurs Business Planning Blog Series
  • 2. Please Share This! This content was created by a entrepreneurs for entrepreneurs Please use it and spread it as you wish BUT, please keep it in it’s original format
  • 3. Entrepreneurial Marketing This is the Affected Campaign, started by a good friend of mine.
  • 4. The Affected Campaign Started in 2006 by Brady Thrasher Thrasher bootstrapped his business to get it off the ground With a small start-up budget, Thrasher has created a movement that is getting some huge publicity See the next slides for how he got the word out… blog.garageentrepreneurs.com
  • 7. Marketing Defined “Marketing is the process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods, and services to create exchanges that satisfy individual and organizational objectives.” -American Marketing Association blog.garageentrepreneurs.com
  • 8. What is Marketing? Marketing is the link between you and your customers Achieved by creating, developing and maintaining profitable relationships between customers and your company All about creating some profit margin A marketers job is to understand, influence and serve people blog.garageentrepreneurs.com
  • 9. The W Marketing Challenge What problem does your company face – what are you trying to change? Ex. Drive more customers to store, increase profit from each customer Think about it now: What is YOUR marketing challenge? blog.garageentrepreneurs.com
  • 10. Market Segmentation Dividing people into groups based on similar characteristics Allows marketers to influence behaviors Many ways to segment (age, income, education) Can be broad (male/female) or narrow (age) Focus on a group so that you can serve them better than competition – can’t be everything to everyone Once target is chosen, analyze needs/wants and purchase motivators AND 4 P’s (see next slide) blog.garageentrepreneurs.com
  • 11. The W 4 P’s Product Place Promotion Price • Kinds and • Sales promotion • Physical good • Flexibility locations of • Salespeople • Service • Comparison to stores • Advertising • Features competitors • Channel • Publicity • Benefits • Changes over • Market exposure • Quality Level product life • How to handle • Accessories cycle transporting • Installation • Geographic and storing • Instructions terms • Service levels • Warranty • Discounts • Packaging • Allowances blog.garageentrepreneurs.com
  • 12. What type of person buys this car? What are the purchase motivators?
  • 13. What type of person buys this car? Now, what are the purchase motivators?
  • 14. Customer Segmentation W Customer Segment #1 (PORSCHE) Customer Segment #2 (VAN) Characteristics Fun, Rich Older? Young? Upper/Middle Class Product Colors/Features Simple Customization Generic Placement Specialty dealers Many dealer outlets Promotion Upper-class events Mass market (newspaper) Personal mail packages Magazine Pricing High Mid blog.garageentrepreneurs.com
  • 15. Competitive Analysis W “Quite often the preparers of marketing plans assume that the competition simply will do nothing to try and stop us from doing precisely what we want to do.” William Smith, Quaker Oats Company Predict future competitive strategies Identify a competitive vulnerability that we can exploit Predict reaction to current strategies blog.garageentrepreneurs.com
  • 16. Competitive Analysis W Questions to Ask: Who are our competitors? (Direct vs. Indirect) 1. Indirect: Do same thing but in different ways (Crest/Listerine) Direct: Two companies doing exact same thing What are THEY currently doing well/poorly? 2. How can we compete with them? 3. How might they react to our decision(s)? 4. blog.garageentrepreneurs.com
  • 17. Marketing Framework W Who are our customers and how do they buy? Who are our Implementation and competitors? actual performance? How can we design our Marketing Mix so that Can we make a profit Why does the customer customers choose our with this marketing mix? choose one product or product/service over service over another? our competitors? Product Price Promotion Place blog.garageentrepreneurs.com
  • 18. Marketing Math W Marketing Math Variable Cost: A cost that varies with volume For every one you sell, it costs more Fixed Cost: A cost that does not vary with volume Rent expense Investment: A one time cost; accounted for through depreciation expense over the useful life of the asset Unit Contribution (UC): The amount of money a company keeps Selling Price (SP) – Variable Costs (VC) x # units Profit is what is left over after we pay our fixed costs Profit = Contribution – Fixed Costs blog.garageentrepreneurs.com
  • 19. Breakeven Example Fixed Costs Variable Costs $500 Marketing Plan $25 Delivery $1000 Rent $50 Grocery Expense $500 Salary (Target Profit) How many units do you have to sell to cover your costs? 1. Find unit contribution. (UC = SP – VC) UC = $150 – ($25 + $50) = $75 2. Find total fixed costs. = $500 + $1000 + $500 = $2000 3. BE (units) = FC (Including Target Profit) / UC = $2000/$75 = 27 deliveries Is this number reasonable and attainable? DON’T FORGET SENSITIVITY! blog.garageentrepreneurs.com
  • 20. Pricing Strategies W Skimming - High price/low volume; ST strategy Goal: Keep industry profits high, stay away from a price war Great strategy when you are the first to market a certain product Ex. Honda – Hybrid Cars Wanted car, price did not matter; kept people fighting for them Market Penetration - Low price/high volume; LT Strategy Goal: Gain Market Share Used when competing firms want to discourage new competitors from entering the market Ex. Rogers and Bell (Internet Market) Based on perceived value, not actual worth Dynamic Pricing - Set prices in real time – changes with demand Ex. Airline Industry, Coke attempted to do this! blog.garageentrepreneurs.com
  • 21. W Marketing Ideas Wear company logo’s/buttons Talk to people • • Sell at flea markets • Mail a postcard • Advertise on movie theatre • Make a creative business card • screens Classified ads • Sponsor local teams • Speeches, training Send a newsletter • • Exchange services for advertising Advertise on voicemail • • Ask “How did you hear about Events, contests, raffles • • us?” from every customer Put advertising on your car • Follow online discussion (banner, magnet) • groups and mention your Offer free samples business • Donate product to local Advertise in entertainment • • books/magazines auctions/raffles blog.garageentrepreneurs.com
  • 22. W Takeaways Key Determining the marketing challenge is the first step in a marketing plan Choosing a target market is critical in order to make your marketing plan tailored and effective It is essential to know as much as possible about the target market – SEGMENT! A company must ALWAYS monitor the actions of the competition DO THE NUMBERS! blog.garageentrepreneurs.com