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Scott “Q” Marcus
    THINspirational Speaker & Recovering
1                           Perfectionist
                         707.442.6243 •
Talk to the Hand
       Making Attitude Work for You




                     Scott “Q” Marcus
             THINspirational Speaker & Recovering
1                                    Perfectionist
                                  707.442.6243 •
2



                   Attitude Talks
                 Verbal
                  7%



                          Use of Voice
                             38%

    Non Verbal


                                               93%
      55%


                           Albert Mehrabian [Nonverbal Communication (Chicago: Aldine-Atherton, 1972)]
3
Honest Attitude Prayer
    So far today, God, I've done all right.

    I haven't gossiped, haven't lost my
    temper, haven't been greedy, grumpy,
    nasty, selfish, over-indulgent, or told
    anyone to mind their own business and
    stay out of mine.

    I'm really glad about that!…
3
Honest Attitude Prayer
     But, in a few minutes, God, I'm
        going to get out of bed, and
     from then on I'm probably going
            to need a lot more help.




3
Attitude
“Complex interaction
 between feelings and
 beliefs that affect
 how we react to our
 environment.”
5
Frustration
5
If I Always Do What I’ve Always Done…
    I’ll Always Be Where I’ve Always Been.




                    Frustration
5
Your Attitude
     Questionnaire Results




                             6
Your Attitude
     Questionnaire Results




         69%                 6
Your Attitude
                      Questionnaire Results
       Below Average
 Great      2%
 18%
                       Average
                        29%




Pretty Good
    51%
                                 69%          6
Co-Worker Attitude
                          Questionnaire Results


Pretty Good
    25%               Below Average
                          31%




         Average
          44%
                                      25%         7
Attitude Cause
      Questionnaire Results




                              8
Attitude Cause
                         Questionnaire Results




Others’ Attitude


Workload

                                                 8
Attitude Cause
                         Questionnaire Results


Home Life                        Bars are not to scale




Personal Health


Others’ Attitude


Workload

                                                         8
Attitude Beliefs
      Questionnaire Results




                              9
Attitude Beliefs
               Questionnaire Results




Choice

                                       9
Attitude Beliefs
                Questionnaire Results




Learned



Choice

                                        9
Attitude Beliefs
                     Questionnaire Results



Controllable                 Bars are not to scale




Learned



Choice

                                                     9
10
“Action or thought
      done repeatedly -
     without analysis -
     in order to
     simplify or ease
     one’s life.”




10
     Habits
> > > Competence > > >




                                                  1. Unconscious
                                                  Incompetence
                                                          “Oblivious”



                              < < < Consciousness < < <




10
     Habits
> > > Competence > > >




                               2. Conscious                 1. Unconscious
                              Incompetence                  Incompetence
                                  “Aware”                           “Oblivious”



                                        < < < Consciousness < < <




10
     Habits
3. Conscious
                              Competence
     > > > Competence > > >


                                 “Learning”




                               2. Conscious                  1. Unconscious
                              Incompetence                   Incompetence
                                  “Aware”                            “Oblivious”



                                         < < < Consciousness < < <




10
     Habits
3. Conscious                  4. Unconscious
                              Competence                     Competence
     > > > Competence > > >


                                 “Learning”                           “Skilled”




                               2. Conscious                  1. Unconscious
                              Incompetence                   Incompetence
                                  “Aware”                            “Oblivious”



                                         < < < Consciousness < < <




10
     Habits
STRESS ZONE

                              3. Conscious                  4. Unconscious
                              Competence                     Competence
     > > > Competence > > >


                                 “Learning”                           “Skilled”




                               2. Conscious                  1. Unconscious
                              Incompetence                   Incompetence
                                  “Aware”                            “Oblivious”



                                         < < < Consciousness < < <




10
     Habits
11
11
     Stress Symptoms
Negative Thinking
         Lack of Motivation
         Health Problems
         Poor Decision Making



11
     Stress Symptoms
11
     Stress Symptoms
12
Movement




12
Movement




12
Movement


            Logical    Emotional

            Physical   Spiritual

12
Movement


              Logical    Emotional

              Physical   Spiritual

12      <<<<Change
Movement


              Logical    Emotional

              Physical   Spiritual

12      <<<<Change
13
“Badatude People” are more
        used to it than you are.




     Attitude Contagion
13
14
The Cycle
       ATTITUDE!




14
The Cycle
                  ATTITUDE!




     Behavior
14
The Cycle
     Result                ATTITUDE!




              Behavior
14
The Cycle
     Result                ATTITUDE!




              Behavior
14
The Cycle
     Result                           ATTITUDE!
       Un
          bre
              ak
            abl
              eL
                   ink




                         Behavior
14
15
I bet living in a nudist colony takes all
         the fun out of Halloween. -Age 13




                      Example
15
16
The Zebra Rule
16
It is virtually impossible to “drop” a habit.
       You must replace it with a counterproductive one.




         The Zebra Rule
16
It is virtually impossible to “drop” a habit.
       You must replace it with a counterproductive one.




         The Zebra Rule
16
17
The Problem:
           • Fear
           • Force
           • Pain




17   Inertia of Change
17   Inertia of Change
18
Solutions!


     ★ Slower is Faster Than Never
     ★ Success Is MTTN
     ★ Small Steps Done Repeatedly
18   ★ Don’t Show Your BIG BUT
19
19
     Stages   of   Change
Honeymoon




19
     Stages   of   Change
Honeymoon
                   Thrill is Gone




19
     Stages   of   Change
Honeymoon
                   Thrill is Gone
                   Lifestyle




19
     Stages   of   Change
20
Think “1st”




20
Think “1st”



          Do 1 Thing
          Make it Small
          Focus on Today
20

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Talk To The Hand

  • 1. Scott “Q” Marcus THINspirational Speaker & Recovering 1 Perfectionist 707.442.6243 •
  • 2. Talk to the Hand Making Attitude Work for You Scott “Q” Marcus THINspirational Speaker & Recovering 1 Perfectionist 707.442.6243 •
  • 3. 2 Attitude Talks Verbal 7% Use of Voice 38% Non Verbal 93% 55% Albert Mehrabian [Nonverbal Communication (Chicago: Aldine-Atherton, 1972)]
  • 4. 3
  • 5. Honest Attitude Prayer So far today, God, I've done all right. I haven't gossiped, haven't lost my temper, haven't been greedy, grumpy, nasty, selfish, over-indulgent, or told anyone to mind their own business and stay out of mine. I'm really glad about that!… 3
  • 6. Honest Attitude Prayer But, in a few minutes, God, I'm going to get out of bed, and from then on I'm probably going to need a lot more help. 3
  • 7.
  • 8. Attitude “Complex interaction between feelings and beliefs that affect how we react to our environment.”
  • 9. 5
  • 11. If I Always Do What I’ve Always Done… I’ll Always Be Where I’ve Always Been. Frustration 5
  • 12. Your Attitude Questionnaire Results 6
  • 13. Your Attitude Questionnaire Results 69% 6
  • 14. Your Attitude Questionnaire Results Below Average Great 2% 18% Average 29% Pretty Good 51% 69% 6
  • 15. Co-Worker Attitude Questionnaire Results Pretty Good 25% Below Average 31% Average 44% 25% 7
  • 16. Attitude Cause Questionnaire Results 8
  • 17. Attitude Cause Questionnaire Results Others’ Attitude Workload 8
  • 18. Attitude Cause Questionnaire Results Home Life Bars are not to scale Personal Health Others’ Attitude Workload 8
  • 19. Attitude Beliefs Questionnaire Results 9
  • 20. Attitude Beliefs Questionnaire Results Choice 9
  • 21. Attitude Beliefs Questionnaire Results Learned Choice 9
  • 22. Attitude Beliefs Questionnaire Results Controllable Bars are not to scale Learned Choice 9
  • 23. 10
  • 24. “Action or thought done repeatedly - without analysis - in order to simplify or ease one’s life.” 10 Habits
  • 25. > > > Competence > > > 1. Unconscious Incompetence “Oblivious” < < < Consciousness < < < 10 Habits
  • 26. > > > Competence > > > 2. Conscious 1. Unconscious Incompetence Incompetence “Aware” “Oblivious” < < < Consciousness < < < 10 Habits
  • 27. 3. Conscious Competence > > > Competence > > > “Learning” 2. Conscious 1. Unconscious Incompetence Incompetence “Aware” “Oblivious” < < < Consciousness < < < 10 Habits
  • 28. 3. Conscious 4. Unconscious Competence Competence > > > Competence > > > “Learning” “Skilled” 2. Conscious 1. Unconscious Incompetence Incompetence “Aware” “Oblivious” < < < Consciousness < < < 10 Habits
  • 29. STRESS ZONE 3. Conscious 4. Unconscious Competence Competence > > > Competence > > > “Learning” “Skilled” 2. Conscious 1. Unconscious Incompetence Incompetence “Aware” “Oblivious” < < < Consciousness < < < 10 Habits
  • 30. 11
  • 31. 11 Stress Symptoms
  • 32. Negative Thinking Lack of Motivation Health Problems Poor Decision Making 11 Stress Symptoms
  • 33. 11 Stress Symptoms
  • 34. 12
  • 37. Movement Logical Emotional Physical Spiritual 12
  • 38. Movement Logical Emotional Physical Spiritual 12 <<<<Change
  • 39. Movement Logical Emotional Physical Spiritual 12 <<<<Change
  • 40. 13
  • 41. “Badatude People” are more used to it than you are. Attitude Contagion 13
  • 42. 14
  • 43. The Cycle ATTITUDE! 14
  • 44. The Cycle ATTITUDE! Behavior 14
  • 45. The Cycle Result ATTITUDE! Behavior 14
  • 46. The Cycle Result ATTITUDE! Behavior 14
  • 47. The Cycle Result ATTITUDE! Un bre ak abl eL ink Behavior 14
  • 48. 15
  • 49. I bet living in a nudist colony takes all the fun out of Halloween. -Age 13 Example 15
  • 50. 16
  • 52. It is virtually impossible to “drop” a habit. You must replace it with a counterproductive one. The Zebra Rule 16
  • 53. It is virtually impossible to “drop” a habit. You must replace it with a counterproductive one. The Zebra Rule 16
  • 54. 17
  • 55. The Problem: • Fear • Force • Pain 17 Inertia of Change
  • 56. 17 Inertia of Change
  • 57. 18
  • 58. Solutions! ★ Slower is Faster Than Never ★ Success Is MTTN ★ Small Steps Done Repeatedly 18 ★ Don’t Show Your BIG BUT
  • 59. 19
  • 60. 19 Stages of Change
  • 61. Honeymoon 19 Stages of Change
  • 62. Honeymoon Thrill is Gone 19 Stages of Change
  • 63. Honeymoon Thrill is Gone Lifestyle 19 Stages of Change
  • 64. 20
  • 66. Think “1st” Do 1 Thing Make it Small Focus on Today 20

Notas del editor

  1. Comment: &amp;#x201C;When I get overwhelmed, I end up having to defend my position more, which leaves less time to do actual work.&amp;#x201D;
  2. Comment: &amp;#x201C;When I get overwhelmed, I end up having to defend my position more, which leaves less time to do actual work.&amp;#x201D;
  3. Comment: &amp;#x201C;When I get overwhelmed, I end up having to defend my position more, which leaves less time to do actual work.&amp;#x201D;
  4. Comment: &amp;#x201C;When I get overwhelmed, I end up having to defend my position more, which leaves less time to do actual work.&amp;#x201D;
  5. Comment: &amp;#x201C;Attitude is the REACTION to actions surrounding you.&amp;#x201D;
  6. Comment: &amp;#x201C;Attitude is the REACTION to actions surrounding you.&amp;#x201D;
  7. if I always do... door way universe will not change its rules If guilt &amp; shame were motivational&amp;#x2026; We&amp;#x2019;d ALL be happy, healthy, wealthy, and more successful. (baby story)
  8. if I always do... door way universe will not change its rules If guilt &amp; shame were motivational&amp;#x2026; We&amp;#x2019;d ALL be happy, healthy, wealthy, and more successful. (baby story)
  9. if I always do... door way universe will not change its rules If guilt &amp; shame were motivational&amp;#x2026; We&amp;#x2019;d ALL be happy, healthy, wealthy, and more successful. (baby story)
  10. if I always do... door way universe will not change its rules If guilt &amp; shame were motivational&amp;#x2026; We&amp;#x2019;d ALL be happy, healthy, wealthy, and more successful. (baby story)
  11. #5 - mgmt, #6 - Level of training #7 - Budget cuts
  12. #5 - mgmt, #6 - Level of training #7 - Budget cuts
  13. #5 - mgmt, #6 - Level of training #7 - Budget cuts
  14. #5 - mgmt, #6 - Level of training #7 - Budget cuts
  15. #5 - mgmt, #6 - Level of training #7 - Budget cuts
  16. #5 - mgmt, #6 - Level of training #7 - Budget cuts
  17. #5 - mgmt, #6 - Level of training #7 - Budget cuts
  18. #5 - mgmt, #6 - Level of training #7 - Budget cuts
  19. #5 - mgmt, #6 - Level of training #7 - Budget cuts
  20. #5 - mgmt, #6 - Level of training #7 - Budget cuts
  21. Symptoms: (feelings can be called primitive indicators &amp; warning signs) 1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance 2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt 3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger) 4: Contentment, happiness, relaxation, puts his guard down
  22. Symptoms: (feelings can be called primitive indicators &amp; warning signs) 1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance 2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt 3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger) 4: Contentment, happiness, relaxation, puts his guard down
  23. Symptoms: (feelings can be called primitive indicators &amp; warning signs) 1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance 2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt 3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger) 4: Contentment, happiness, relaxation, puts his guard down
  24. Symptoms: (feelings can be called primitive indicators &amp; warning signs) 1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance 2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt 3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger) 4: Contentment, happiness, relaxation, puts his guard down
  25. Symptoms: (feelings can be called primitive indicators &amp; warning signs) 1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance 2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt 3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger) 4: Contentment, happiness, relaxation, puts his guard down
  26. Symptoms: (feelings can be called primitive indicators &amp; warning signs) 1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance 2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt 3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger) 4: Contentment, happiness, relaxation, puts his guard down
  27. Symptoms: (feelings can be called primitive indicators &amp; warning signs) 1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance 2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt 3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger) 4: Contentment, happiness, relaxation, puts his guard down
  28. Symptoms: (feelings can be called primitive indicators &amp; warning signs) 1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance 2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt 3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger) 4: Contentment, happiness, relaxation, puts his guard down
  29. Symptoms: (feelings can be called primitive indicators &amp; warning signs) 1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance 2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt 3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger) 4: Contentment, happiness, relaxation, puts his guard down
  30. Symptoms: (feelings can be called primitive indicators &amp; warning signs) 1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance 2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt 3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger) 4: Contentment, happiness, relaxation, puts his guard down
  31. Symptoms: (feelings can be called primitive indicators &amp; warning signs) 1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance 2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt 3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger) 4: Contentment, happiness, relaxation, puts his guard down
  32. Symptoms: (feelings can be called primitive indicators &amp; warning signs) 1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance 2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt 3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger) 4: Contentment, happiness, relaxation, puts his guard down
  33. Symptoms: (feelings can be called primitive indicators &amp; warning signs) 1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance 2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt 3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger) 4: Contentment, happiness, relaxation, puts his guard down
  34. Symptoms: (feelings can be called primitive indicators &amp; warning signs) 1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance 2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt 3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger) 4: Contentment, happiness, relaxation, puts his guard down
  35. Symptoms: (feelings can be called primitive indicators &amp; warning signs) 1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance 2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt 3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger) 4: Contentment, happiness, relaxation, puts his guard down
  36. Symptoms: (feelings can be called primitive indicators &amp; warning signs) 1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance 2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt 3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger) 4: Contentment, happiness, relaxation, puts his guard down
  37. Multi-tasking: out of focus Get stressed when we&amp;#x2019;re out of priorities &gt; affects attitude. My priority story.
  38. Multi-tasking: out of focus Get stressed when we&amp;#x2019;re out of priorities &gt; affects attitude. My priority story.
  39. Multi-tasking: out of focus Get stressed when we&amp;#x2019;re out of priorities &gt; affects attitude. My priority story.
  40. Multi-tasking: out of focus Get stressed when we&amp;#x2019;re out of priorities &gt; affects attitude. My priority story.
  41. Multi-tasking: out of focus Get stressed when we&amp;#x2019;re out of priorities &gt; affects attitude. My priority story.
  42. Multi-tasking: out of focus Get stressed when we&amp;#x2019;re out of priorities &gt; affects attitude. My priority story.
  43. Multi-tasking: out of focus Get stressed when we&amp;#x2019;re out of priorities &gt; affects attitude. My priority story.
  44. &lt; Activity Inspiration&gt; &lt; Execution Creation &gt; If we don&amp;#x2019;t believe it, we won&amp;#x2019;t hear it. (Or see it)
  45. &lt; Activity Inspiration&gt; &lt; Execution Creation &gt; If we don&amp;#x2019;t believe it, we won&amp;#x2019;t hear it. (Or see it)
  46. &lt; Activity Inspiration&gt; &lt; Execution Creation &gt; If we don&amp;#x2019;t believe it, we won&amp;#x2019;t hear it. (Or see it)
  47. &lt; Activity Inspiration&gt; &lt; Execution Creation &gt; If we don&amp;#x2019;t believe it, we won&amp;#x2019;t hear it. (Or see it)
  48. &lt; Activity Inspiration&gt; &lt; Execution Creation &gt; If we don&amp;#x2019;t believe it, we won&amp;#x2019;t hear it. (Or see it)
  49. &lt; Activity Inspiration&gt; &lt; Execution Creation &gt; If we don&amp;#x2019;t believe it, we won&amp;#x2019;t hear it. (Or see it)
  50. &lt; Activity Inspiration&gt; &lt; Execution Creation &gt; If we don&amp;#x2019;t believe it, we won&amp;#x2019;t hear it. (Or see it)
  51. &lt; Activity Inspiration&gt; &lt; Execution Creation &gt; If we don&amp;#x2019;t believe it, we won&amp;#x2019;t hear it. (Or see it)
  52. Comment: &amp;#x201C;most people with a bad attitude will often take steps to correct it...others choose to perpetuate it because they believe they are superior to others.&amp;#x201D; You cannot talk someone out of their attitude
  53. Comment: &amp;#x201C;most people with a bad attitude will often take steps to correct it...others choose to perpetuate it because they believe they are superior to others.&amp;#x201D; You cannot talk someone out of their attitude
  54. happiness &gt; improved attitude &gt; behaviors &gt; results &gt; happiness&amp;#x2026; The easiest one to improve is my attitude. willpower is a result of attitude
  55. happiness &gt; improved attitude &gt; behaviors &gt; results &gt; happiness&amp;#x2026; The easiest one to improve is my attitude. willpower is a result of attitude
  56. happiness &gt; improved attitude &gt; behaviors &gt; results &gt; happiness&amp;#x2026; The easiest one to improve is my attitude. willpower is a result of attitude
  57. happiness &gt; improved attitude &gt; behaviors &gt; results &gt; happiness&amp;#x2026; The easiest one to improve is my attitude. willpower is a result of attitude
  58. happiness &gt; improved attitude &gt; behaviors &gt; results &gt; happiness&amp;#x2026; The easiest one to improve is my attitude. willpower is a result of attitude
  59. happiness &gt; improved attitude &gt; behaviors &gt; results &gt; happiness&amp;#x2026; The easiest one to improve is my attitude. willpower is a result of attitude
  60. happiness &gt; improved attitude &gt; behaviors &gt; results &gt; happiness&amp;#x2026; The easiest one to improve is my attitude. willpower is a result of attitude
  61. happiness &gt; improved attitude &gt; behaviors &gt; results &gt; happiness&amp;#x2026; The easiest one to improve is my attitude. willpower is a result of attitude
  62. happiness &gt; improved attitude &gt; behaviors &gt; results &gt; happiness&amp;#x2026; The easiest one to improve is my attitude. willpower is a result of attitude
  63. Your view affects how you feel (top of skyscraper) Sad Mad Glad Afraid (&amp;#x201C;a thought that sticks&amp;#x201D;) Winco story
  64. Your view affects how you feel (top of skyscraper) Sad Mad Glad Afraid (&amp;#x201C;a thought that sticks&amp;#x201D;) Winco story
  65. Your view affects how you feel (top of skyscraper) Sad Mad Glad Afraid (&amp;#x201C;a thought that sticks&amp;#x201D;) Winco story
  66. Your view affects how you feel (top of skyscraper) Sad Mad Glad Afraid (&amp;#x201C;a thought that sticks&amp;#x201D;) Winco story
  67. Bad news - small things matter Good news - small things matter
  68. Bad news - small things matter Good news - small things matter
  69. Question becomes how do we move forward knowing this is as good as it gets?
  70. Question becomes how do we move forward knowing this is as good as it gets?
  71. Question becomes how do we move forward knowing this is as good as it gets?
  72. Question becomes how do we move forward knowing this is as good as it gets?
  73. Gray hair
  74. Gray hair
  75. Gray hair
  76. Gray hair